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Added 1 hour ago
GS
Customer Success Manager
Good Standing AI
Toronto, ON
- Full-time
We're looking for a Customer Success Manager to join our growing team and ensure our enterprise clients achieve maximum value from our compliance automation platform. You'll be the primary…
Added 1 hour ago
K
Customer Success Manager
Klue
Remote, Canada
- $75,000 to $105,000 CAD / year
- Full-time
- Remote
As a Customer Success Manager at Klue, you own the full customer relationship, from onboarding through renewal and expansion. You're the connective tissue: keeping every account team…
Added 2 hours ago
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Client success manager
PrimaryUI
NB · Chiasson Office, NB
- Full-time
2+ years of experience in account management, customer success, or consulting support
Added 2 hours ago
T
Business Insights Analyst II
TD
Markham, ON · Toronto, ON · Montreal, QC
- Full-time
Present data-driven insights to the manager to support informed decision-making and drive business growth.
Added 2 hours ago
T
Customer Experience Associate - (Mandarin and/or Cantonese)
TD
Markham, ON · Thornhill, ON · Toronto, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 2 hours ago
T
Senior Personal Banker Trainee – Home Borrowing - Mandarin and/or Cantonese language skills considered an asset
TD
Coquitlam, BC
- Full-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 2 hours ago
T
Tooling SME, Product Delivery & Transformation
TD
Toronto, ON
- Full-time
We are innovators and leaders in the change management space. Our legendary customer & colleague experience continues to guide us as we deliver enhanced technologies, processes, and…
Added 2 hours ago
T
Customer Experience Associate
TD
Canmore, AB
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 2 hours ago
T
Customer Experience Associate
TD
Ottawa, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 2 hours ago
T
PIA Client Service Associate
TD
Kingston, ON
- Full-time
Are you admired for your attention to detail, exacting standards and willingness to help others deliver a legendary customer experience to our high value clients? If so, then get onboard…
Added 3 hours ago
Software Development Manager, Rendering Foundations
Amazon
Vancouver, BC
…across web and app. We are looking for a Software Development Manager to build and lead a new team in Vancouver that owns agentic CX and experience orchestration interfaces. The team will…
Added 3 hours ago
Strategic Sourcing - Strategic Sourcing Specialist
Mohawk Medbuy Corporation (MMC)
Burlington, ON · ON · Kingston, ON · London, ON · Thunder Bay, ON · Toronto, ON · Chatham-Kent, ON
Reporting to the Senior Manager, Strategic Sourcing, this position is responsible for providing support to lead and implement strategic sourcing processes which achieve the best possible…
Added 4 hours ago
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Mortgage Specialist
BMO
Laval, QC
- Full-time
Serves a customer advocate during application and processing activities.
Added 4 hours ago
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Mortgage Specialist
BMO
Granby, QC · GRBY
- Full-time
Serves a customer advocate during application and processing activities.
Added 5 hours ago
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Administrative Assistant
Medavie
Dartmouth, NS · MBC NS Local Office Dartmouth
- Full-time
…personal health information. This role requires a high level of customer service, professionalism and communication skills (verbal and written). Strong personal ethics, critical thinking…
Added 5 hours ago
FL
Assistant Manager
Foot Locker
Toronto, ON
- Full-time
Whether you’re building strategy, shaping innovations, or creating unforgettable customer moments, you’ll contribute to decisions and experiences that define our brands’ impact in the…
Added 5 hours ago
Retail Experience Lead
Fire & Flower Inc.
Mississauga, ON
…supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean…
Added 6 hours ago
CL
Store Manager
Chatters Limited Partnerships
Guelph, ON
- $50,000 CAD / year
- Contract
We are looking for a Store Manager at our Stone Road Mall, Guelph Retail Salon!
Added 6 hours ago
A
Customer Success Manager
Appear
Toronto, ON
- Full-time
Appear helps brands get cited by AI: ChatGPT, Perplexity, Google AI Overviews, Gemini. We're growing, our customer base is growing, and we need someone who can make sure that growth…
Added 6 hours ago
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Full Time Retail Experience Lead
Fire & Flower Inc.
Brampton, ON
- Full-time
…supervising staff, assisting cashiers, delivering a consistently high customer service level, cash management, administrative duties, setting alarms, and keeping the front of house clean…
Added 6 hours ago
Sr. Account Manager - West
United Services Group
Vancouver, BC · Kelowna, BC · BC
…quality, and with Talent Acquisition to support the hiring, onboarding, and retention of a high-performing workforce. The position combines strategic territory management with a hands-on,…
Added 7 hours ago
SC
Retail Assistant Manager
Staples Canada
Edmonton, AB
- Full-time
Additionally, you will create an environment focused on high performance, results, and a customer-first mentality through leading by example and effective coaching. Your responsibilities…
Added 7 hours ago
T
Customer Experience Associate
TD
Toronto, ON
- Part-time
…relationships with our customers by performing a broad range of customer service transactions and providing information and advice on services, products, and solutions to existing or…
Added 7 hours ago
T
Manager, Customer Experience II - Fixed Term Contract
TD
Kenora, ON
- Full-time
…providing dynamic leadership to ensure seamless and impactful customer experience? If so, then apply with us today for the position of Manager Customer Experience and offer your expertise…
Added 7 hours ago
SH
FOH Management - Assistant Manager
Sandman Hotel Group
Sherwood Park, AB
- Full-time
Working with the General Manager, some of your responsibilities will include:

Sobeys

Senior Application System Analyst

Stellarton, NS, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: Nov 8, 2026
Posting language: English
Posted: Oct 9, 2026

Original job description

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.

Job Description

Sobeys is full of exciting opportunities, and we are always looking for bright new talent to join our team! We currently have a full-time opportunity for a Senior Application System Analyst. This role is based out of our office located in Stellarton; NS.

As a Senior Application System Analyst with Sobeys, you will:

Direct the identification of new and complex business processes and strategies to improve efficiency of the Merchandising and Replenishment operating divisions by becoming knowledgeable of their data and their intricacies.
Direct the development of business and system requirements through detailed analysis and by providing recommendations.
Work closely with the Application Developers to provide all system requirements translation and lead the high level design of the solution.
Participate in the leadership and influence cross-functional task forces or teams to identify and document functional requirements, workflow, information sources, and system specifications.
Hold requirements gathering sessions by identifying the right participants, preparing the appropriate material, reviewing the project scope, and identifying key assumptions.
Coordinate the development of comprehensive business cases with cost and benefit dimensions for proposed Information Technology projects that are used at management and executive levels for funding and scope decisions.
Develop and established service level agreements.
Perform market research of emerging/ available product functionality.
Create RFPs/RPIs as appropriate.
Assess scope and impact of client business needs and manages client expectations.
Perform the role of Project Manager on medium sized projects (possibility).
Meet regularly with the user groups in all divisions to identify opportunities for enhancements.
Communicate functional developments and enhancements to user groups through various media (Web, Email, On-site training).
Contribute to the acceptance of applications and application enhancements via a formal test process.
Seek final sign-off of the detailed system requirements from the business sponsor.
Improve business processes by defining the existing “As-Is” process and the new “To-Be” process using proper methodologies.
Process documentation and testing.

Your Experience And Resume Will Show Us

Undergraduate degree in Computer Science or Business Experience with project management and software development disciplines.
Knowledge of emerging or available retail product functionality and solutions.
Extensive experience gathering business requirements, business process reengineering, application testing and project management.
Thorough understanding of the retail industry.
Thorough understanding of the applications and business processes already in place at Sobeys.

Who We Are

Sobeys is one of Canada’s leading grocery retailers, with more than 1,600 stores across all 10 provinces and banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. Our 128,000 teammates and franchise affiliates are passionate about delivering great food and exceptional experiences to our customers and communities.

Learn More About Our Story And Culture

Who We Are | Why Work With Us

Total Rewards

We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.

Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.

Additional Information

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.

Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

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More about this job

Responsibilities

Lead analysis and documentation of business and system requirements, recommend solutions, and guide high-level design with application developers for merchandising and replenishment operations. Coordinate business cases, process improvements, testing and sign-off, stakeholder communications, and potentially manage medium-sized projects.

Requirements

An undergraduate degree in Computer Science or Business is requested, along with experience in project management and software development disciplines. The role calls for extensive experience in requirements gathering, business process reengineering, application testing, and project management, plus thorough knowledge of retail and Sobeys' existing applications and processes.

Skills

Business Requirements Gathering
Business Process Reengineering
Systems Analysis
Solution Design
Project Management
Application Testing
Requirements Documentation
Process Documentation
Retail Industry Knowledge
Stakeholder Management
Business Case Development
Service Level Agreements
Market Research
Request for Proposals
Cross-Functional Leadership
User Training

Benefits

Health and Dental Benefits
Retirement and Savings Programs
Employee Share Ownership Plan
In-Store Discount
Virtual Healthcare
Employee and Family Assistance Program
Learning and Development Opportunities
Parental Leave Top-Up
Paid Vacation

Visa sponsorship

Not detected in the job text

Keywords

Merchandising
Replenishment
Business Processes
Business Requirements
System Requirements
Systems Analysis
High-Level Solution Design
Application Development
Functional Requirements
Workflow
System Specifications
Requirements Gathering
Business Cases
Information Technology Projects
Service Level Agreements
Retail Product Functionality
Market Research
Request for Proposals
Project Management
Application Enhancements
Acceptance Testing
Business Process Reengineering
As-Is Process
To-Be Process
Process Documentation
Computer Science
Retail Industry

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