Jobs in Canada

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Added 4 mins ago
C
Account Executive - B2B Hardware Sales and Solutions
CareTek
Brampton, ON
- Full-time
Experience preparing proposals and managing the full sales cycle independently.
Added 1 hour ago
TI
HR Generalist
Transpharmation Inc
Fergus, ON
- Full-time
- Temporary
This role is a temporary 18 - Month contract to cover Maternity Leave. This is a full time position with a minimum of three days expected to be worked on site.
Added 1 hour ago
JI
Engineer, Naval Structures
J.D. Irving, Limited
Dartmouth, NS
- Full-time
Please note this position requires a full-time, in-office presence.
Added 4 hours ago
RB
Associate Vice President, Core Banking, RBCx (similar to Commercial Account Manager)
Royal Bank of Canada
Ottawa, ON
- Full-time
Experience as an entrepreneur, launching a business, working in a start-up, or advising/mentoring and working with early-stage tech startups at an accelerator, incubator, innovation hub or…
Added 4 hours ago
RB
Senior Relationship Manager Agriculture, Commercial Financial Services
Royal Bank of Canada
Morden, MB
- Full-time
…needs. This is a senior role in which your highly developed experience with financial analysis, credit, and client acquisition relationship takes center stage. Your finely honed…
Added 6 hours ago
I
Cluster Site Reliability Engineer
iFrame
Toronto, ON · Greater Toronto Area, Canada
- Full-time
03 Run capacity planning across seven regions: forecast demand, model power and thermal headroom, work with procurement on lead times.
Added 7 hours ago
S
Strategic Account Manager
SaskTel
SK · Saskatchewan, Canada
- Full-time
Salary: $91,210 $121,615 (based on education and experience)
Added 7 hours ago
M
Front of House - Server
Moxies
Hamilton, ON
- Full-time
Experience in a serving role at a full-service restaurant considered an asset
Added 8 hours ago
A
Senior Test Engineer
Actalent
Ottawa, ON · Nepean, ON
- $50 to $60 CAD / hour
- Contract
Experience defining and executing test strategies across the product lifecycle, from concept through pilot builds and full production.
Added 8 hours ago
KC
SOC Analyst Level 2 - Cyber Security
KPMG Canada
Montreal, QC
- Full-time
…candidates can be themselves and excel. We aim to provide a positive experience and are prepared to offer adjustments or accommodations to help you perform at your best. Adjustments…
Added 9 hours ago
G
Every Child Outdoors (ECO) Program Facilitator
GoodWork.ca
Whitewater, MB
- Full-time
Independently lead environmental education programs and interpretive hikes for Kindergarten to Grade 12 school groups, community organizations and the general public.
Added 9 hours ago
S
Interim Manager
sephora.com
Edmonton, AB
- Full-time
…the world. Our constant innovation, our ability to see and lead trends, and our focus on providing an outstanding customer experience make us the most-loved beauty community and top of mind…
Added 9 hours ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 9 hours ago
BC
Bed Allocator
Brant Community Healthcare System
Brantford, ON
- Full-time
Must be able to work all shifts including weekends, holidays and 12-hour shifts
Added 9 hours ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
Current Basic Cardiac Life Support (BCLS) certification required
Added 9 hours ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 9 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 9 hours ago
BC
Registered Practical Nurse - Critical Care
Brant Community Healthcare System
Brantford, ON
- Full-time
Current Basic Cardiac Life Support (BCLS) certification required
Added 9 hours ago
BC
Registered Practical Nurse - Cardiology/Telemetry
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 9 hours ago
BC
Anesthesia Assistant
Brant Community Healthcare System
Brantford, ON
- Full-time
Current Basic Cardiac Life Support (BCLS) certification required
Added 9 hours ago
BC
Ultrasound Technologist
Brant Community Healthcare System
Brantford, ON
- Full-time
At BCHS, we are driven by a bold vision: To Lead Beyond Care. As a two-site community hospital system in Brantford and Paris, Ontario, we serve with purpose, passion, and a deep commitment…
Added 10 hours ago
CE
Project Engineer
Circuit Energy
Toronto, ON · North York, ON
- Full-time
Location: North York, Ontario (office on the Yonge subway line), with regular travel to client sites across Ontario Type: Full-time, permanent Reports to: Senior Lead Engineer
Added 10 hours ago
TC
Senior Quality Assurance Manager – Food Manufacturing
TROIS Collective
Toronto, ON
- Full-time
On-site (5 days per week)
Added 12 hours ago
W
Senior Full Stack Engineer
WeTransact
Montreal, QC
- Full-time
…you’d do here, takes about 2-3 hours, and you do it on your own time. After that, there’s a conversation with the hiring manager followed by a culture interview, and we aim to get back to…
Added 12 hours ago
Manager, Global Benefits
Geotab
Canada
Lead benefits due diligence and integration workstreams for mergers, acquisitions, and divestitures. Assess acquired entity benefit programs, identify harmonization opportunities and risks,…

Closed listing

Sobeys

Service Center Analyst

Stellarton, NS, Canada

Full-time

This opening has closed.

The original listing is kept below for reference.

Find open jobs More jobs with this employer

About employer

Job details

Job type: Full-time
Closing date: Oct 28, 2026
Experience: Undergraduate Degree or a DEC with a minimum of 4 years of relevant experience.
Posting language: English
Posted: Sep 28, 2026

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Original job description

Archived listing. The details below describe a past opening.

Embark on a rewarding career with Sobeys Inc., celebrated among Canada’s Top 100 employers where your unique contributions drive success.

Sobeys is full of exciting opportunities and we are always looking for bright new talent to join our team! We currently have a full time opportunity for an Service Centre Analyst. This role is based out of one our office in Stellarton, NS

As a Service Centre Analyst With Sobeys, You Will

Serve as an escalation point for complex, high-impact, or unresolved incidents.
Mentor, coach, and provide technical guidance to Service Centre Analysts.
Assist with onboarding and training of new team members.
Act as a Subject Matter Expert (SME) for supported systems, applications, and business processes.
Analyze incident and request trends and recommend service improvements.
Develop, maintain, and enhance knowledge base documentation and support procedures.
Collaborate with technical teams, vendors, and business partners to resolve issues and improve service delivery.
Participate in problem management, root cause analysis, and continuous improvement initiatives.
Support quality assurance activities by reviewing tickets and ensuring adherence to support standards.
Lead or contribute to departmental projects, system implementations, and service transitions.
Provide operational support through reporting, process improvement, and workforce coordination activities.
Stay current on emerging technologies, business initiatives, and Service Centre support requirements.
Foster a culture of knowledge sharing, customer service excellence, and continuous learning within the team.

Your Experience And Resume Will Show Us

Undergraduate Degree or a DEC with a minimum of 4 years of relevant experience.
Experience with troubleshooting principles, methodologies, and issue resolution techniques.
Able to develop and interpret technical documentation.

Who We Are

Sobeys is one of Canada’s leading grocery retailers, with more than 1,600 stores across all 10 provinces and banners including Sobeys, Safeway, IGA, Foodland, FreshCo, Thrifty Foods, and Lawtons Drug Stores. Our 128,000 teammates and franchise affiliates are passionate about delivering great food and exceptional experiences to our customers and communities.

Learn More About Our Story And Culture

Who We Are | Why Work With Us

Total Rewards

We offer a Total Rewards package designed to support teammates at work and in life. Depending on role and eligibility, teammates may receive health and dental benefits, retirement and savings programs including an Employee Share Ownership Plan, a 10% in-store discount at participating banners, virtual healthcare and an Employee and Family Assistance Program, learning and development opportunities, parental leave top-up, and paid vacation.

Sobeys is committed to providing a compensation structure that is flexible, equitable and competitive in the market to enable performance and growth. To learn more about this opportunity including the expected range of compensation in accordance with Pay Transparency Legislation where required please click the “I’m interested” or "Apply" button above. Individual compensation is determined based on qualifications, experience, and internal equity within the range provided.

Additional Information

External websites may share our organization's job postings which includes compensation information based on similar roles and market benchmarks. These figures are provided for general comparison purposes only and are not issued or verified by our organization.

We may use Artificial Intelligence (AI) tools to support efficiencies in the candidate screening, assessment, and recruitment processes. These AI tools do not make hiring decisions on behalf of the Company. Hiring decisions are made by our Hiring Teams.

Sobeys is committed to creating accessible and inclusive hiring processes. We will work with applicants requesting accommodation at any stage of the recruitment process.

Please note: Successful candidates will be required to provide documentation to prove their legal ability to work in the position during the onboarding process. Documentation will be assessed by the employer prior to commencement of work.

About employer

More about this job

Responsibilities

Escalate and resolve complex incidents while providing technical guidance, mentoring, and training to Service Centre Analysts. Improve service delivery through trend analysis, documentation, quality assurance, root cause analysis, collaboration, reporting, and participation in projects and service transitions.

Requirements

Requires an undergraduate degree or DEC and at least four years of relevant experience. Candidates should have experience with troubleshooting methods and issue resolution, and be able to develop and interpret technical documentation.

Skills

Incident Escalation
Technical Troubleshooting
Incident Resolution
Team Mentoring and Coaching
Technical Guidance
Training and Onboarding
Subject Matter Expertise
Trend Analysis
Knowledge Base Documentation
Technical Documentation
Cross-Functional Collaboration
Problem Management
Root Cause Analysis
Quality Assurance
Service Improvement
Workforce Coordination

Benefits

Health and Dental Benefits
Retirement and Savings Programs
Employee Share Ownership Plan
In-Store Discount
Virtual Healthcare
Employee and Family Assistance Program
Learning and Development Opportunities
Parental Leave Top-Up
Paid Vacation

Visa sponsorship

Not detected in the job text

Keywords

Service Centre
Information Technology
Incident Management
Incident Escalation
Troubleshooting
Issue Resolution
Technical Documentation
Knowledge Base
Subject Matter Expert
Problem Management
Root Cause Analysis
Quality Assurance
Service Delivery
Continuous Improvement
Trend Analysis
System Implementations
Service Transitions
Operational Support
Reporting
Workforce Coordination
Retail

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Jobs in Canada