Facility Attendant

BMO SOCCER CENTRE (BMOSC) FACILITY ATTENDANT

Position

The BMOSC Facility Attendant is responsible for the effective and efficient operation of the BMO Soccer facilities. The Facility Attendant’s responsibilities include regulation enforcement, facility monitoring, courteous customer service, as well as general facility maintenance and cleaning. The facilities are high caliber, high profile sport facilities that can accommodate a number of sports and simultaneous clients. The service provided by the staff working at the facilities must also be of a high caliber to ensure the integrity of each facility is maintained.

RESPONSIBILITIES

      Shift Responsibilities

1. Ensure fields are appropriately prepared and available, as per schedule, for each client with all amenities relating to the sport including, but not limited to, dressing rooms, goals, lights, etc. Set up the facilities as per approved client requirements as directed by Facilities Manager or Operations Supervisor.
2. Provide facility access to scheduled clients and notify clients of facility’s closure policy .
3. Maintain routine checks including the field surface and perimeter, washrooms (cleaning and supplies), spectator areas, dressing rooms, general lobby space, stairways, elevator, etc. 
4. Complete Daily User Log and Daily Shift Log.
5. Routinely check the parking lot and ensure that all access and exit points to the facilities are kept clear at all times. Keep entrance areas free of debris.
6. Maintain regular checks on the washrooms. Ensure all washrooms are adequately stocked with paper towel, toilet tissue, and hand soap. Notify next Shift Staff if supplies are nearing low numbers and need replenishment. Clean any spillages in a timely manner. 
7. Ensure the facilities are being used appropriately by the clients and that all players, coaches, team affiliates, and spectators are adhering to the Code of Conduct (Regulations) of the facilities.
8. Enforce the Code of Conduct for facility clients and spectators, utilizing quality customer service skills to protect the high quality of the facility and its assets.
9. Adhere to facility schedule, ensuring clients start and finish on time.
10. Update the daily log book and record any concerns with appropriate details such as names/phone numbers/description of issue, and record any other issues relevant to the operation of the facilities. Complete daily Report Sheet.
11. Provide access to first aid supplies and ice (provided by BMOSC) when necessary.  
12. Maintain clean and organized office.
13.  Collect any items left behind by clients and/or spectators and store in assigned storage.
14. Record all collected items in designated log book.
15. Secure the BMO Soccer Centre
16. Follow operational procedures as outlined.
17. Perform other duties as assigned.