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Added 1 hour ago
Analyst III
TD
Toronto, ON
Full-time
…knowledge, innovation, and experience in the following key areas of…
Added 2 hours ago
Senior Financial Analyst
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Toronto, ON · Waterloo, ON · Sun Life Toronto One York
Full-time
Sun Life Canada’s Operations Expense Management function provides first line of defense support to its business partners as well as consolidation, analytics and reporting of the business’…
Added 2 hours ago
Senior Analyst, Technology Risk and Controls
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Winnipeg, MB · London, ON · Toronto, ON
We are looking for a Senior Technology Risk Analyst to join our Technology Risk & Controls team in the first line of defence and strengthen risk & control practices across the Technology…
Added 2 hours ago
Analyst III
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…Knowledge, Innovation, And Experience In The Following Key Areas Of…
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Finance Manager
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Full-time
Role Description Reporting to the Executive Director, the Finance Manager is responsible for overseeing all financial and accounting functions of the organization, including accounts…
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Senior Analyst, Technology Risk and Controls
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Toronto, ON
Full-time
We are looking for a Senior Technology Risk Analyst to join our Technology Risk & Controls team in the first line of defence and strengthen risk & control practices across the Technology…
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Senior Analyst, Technology Risk and Controls
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Senior Analyst, Technology Risk and Controls
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Global Banking Americas – Corporate Coverage Summer Analyst Internship
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Internship
Excellent academic credentials. Bachelor’s degree in a relevant field with a focus on Finance or Accounting is preferred, but other degrees will also be considered.
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Contract Analyst - Canada
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Credit Analyst Intern
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Senior Credit Analyst - Credit Portfolio Management – Real Assets and Infrastructure
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…monitoring the performance and risk profile of complex project finance transactions throughout their lifecycle - from construction through ongoing operations. By leveraging sector expertise…
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Trade Support Analyst
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Montreal, QC
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Within the Trade Support Unit department, of Operations direction, the service Trade Capture (Transaction Modeling) oversees booking transactions in the information systems under delegation…
Added 7 hours ago
Manager - Business Technology/Directeur, Système de gestion
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Consistently recognised as one of Montreal’s Top Employers, the Maples Group established our operations in the central downtown area in 2009. Our Montreal office exemplifies our culturally…
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V.I.E. Programmer Analyst
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Montreal, QC
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Collaborate with business users, operations teams, architects, and other technology teams
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V.I.E. Programmer Analyst Pre-trade applications
Societe Generale
Montreal, QC
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Our mission: develop new tools that suit Front Office or Operations needs and bring reactivity to face any production issues on existing tools. Additionally, we transform legacy systems to…
Added 7 hours ago
Programmer Analyst
Societe Generale
Montreal, QC
Full-time
This is a central and dynamic position as you will develop and maintain our software applications, operations, and development platforms.
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Senior Credit Analyst
Societe Generale
Montreal, QC
Full-time
…worldwide leader in export, project and natural resources & energy…
Added 7 hours ago
Programmer Analyst
Societe Generale
Montreal, QC
Full-time
The aim of Global Banking Technology & Operations (GBTO) Canada is to deliver day-to-day services to Société Générale investment and corporate bank units and their clients to accelerate…
Added 7 hours ago
KYC Analyst
Societe Generale
Montreal, QC
Full-time
…a transversal client group for all B2B clients and oversee operations and IT associated with the full Client Lifecycle including onboarding, reviews and offboarding. CLD is responsible for…
Added 7 hours ago
Trade Support Analyst
Societe Generale
Montreal, QC
Full-time
You will join the Trade Support Unit within the Operations department, which supports traders, structurers, internal clients, and external counterparties in managing their activities,…
Added 7 hours ago
Application Support Analyst
Societe Generale
Montreal, QC
Full-time
The aim of Global Banking Technology & Operations (GBTO) Canada is to deliver day-to-day services to Société Générale investment and corporate bank units and their clients to accelerate…
Added 7 hours ago
Programmer Analyst
Societe Generale
Montreal, QC
Full-time
…of crucial features in applications used by our traders and operations across the globe, with a primary focus on New…
Added 8 hours ago
Analyst, Credit Risk (18 Month Contract)
EQ Bank
Toronto, ON
Contract
The Analyst, Credit Risk Acquisitions supports the development, monitoring, and optimization of adjudication strategies across credit risk and fraud prevention. Through the analysis of…
Added 8 hours ago
Analyst, Credit Risk (18 Month Contract)
EQ Bank | Canada's Challenger Bank
Toronto, ON
The Analyst, Credit Risk Acquisitions supports the development, monitoring, and optimization of adjudication strategies across credit risk and fraud prevention. Through the analysis of…

Societe Generale

Application Support Analyst

Montreal, QC, Canada

Job type: Full-time
Apply by: Oct 31, 2026
Posting language: English
Posted: Oct 1, 2026

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Original job description

Responsibilities

The aim of Global Banking Technology & Operations (GBTO) Canada is to deliver day-to-day services to Société Générale investment and corporate bank units and their clients to accelerate their transformation. GBTO differentiates itself from competitors with the pace of the agile transformation delivered, spreading the technology and data culture, shortening the decision-making process, and adopting a true industrial approach, leveraging on different teams either transversal or aligned to the different sub business units.

The Market Risk and Collateral (MRC) team belongs to the XRM (Cross Risk Metrics) department that aims at supporting risk department (RISQ). This is a central and dynamic position as you will provide technical and functional support on the market risk chain to allow our traders and risk analysts to manage their risks on a day to days basis. Great communication, social skills, and knowledge of ITIL best practices are essential as you will be responsible for supporting and maintaining our applications.

You will also help develop the DevOps activity within the support team. Close to the local dev team, you will put in place the tools and good practices to increase the efficiency of both support team and dev team.

TECHNICAL Stack

CD/CD: Git workflows (branching strategies, GitOps) | Code review practices | GITHUB ACTIONS| JENKINS| TERRAFORM | ANSIBLE
Cloud platform: AZURE | AKS| AZURE SQL DB
Containerization: Docker | Kubernetes (K8s) | Helm
Scripting: Python |SQL| Bash / Shell, PowerShell
Monitoring: Kibana, Grafana, OpenTelemetry, ElasticSearch
Security: Secrets management (Vault, Azure Key Vault) | Sonarcube | RBAC, least-privilege principles
OS: Linux | Windows
Database: MS SQL
Scheduler: AUTOSYS
Messaging bus: KAFKA

What will be your DAY-TO-DAY?

How you will contribute to the day-to-day activities of the team:

Using your knowledge and exemplary service skills to resolve business inquiries and ensuring the accurate and timely escalation and resolution of the issues.
Provide day-to-day technical expertise and operational support to obtain highest degrees of production stability for critical applications.
Provide monitoring and support for applications front office, market data, risk management, Profit and loss etc.
Trouble shooting issues using technology skills (reading logs, SQL,unix) and working closely with Level 3 development team to manage resolution of application issues.
Work with Application Development teams to implement fixes and improve stability.
Work with the business, technology, and operations to manage competing priorities.
Document, implement and adhere to operational and technical standards, best practices, processes, and procedures (problem/change/release/request management/service/time reporting).
Assist with identifying and implementing areas for improvement within existing operational and technical processes and maintain related documentation.
Contribution in dev Ops role focused on creating, improving, or testing a product, system, or solution.
Maintain development build environment ( CI/CD, containerization, …)
Ensure vulnerabilities are handled within SLA
Optimize the resources used by production and non prod environment.
Identify and implement tools to increase support and development teams

Required

Profile required

Skills and Qualifications:

Must Have:

Strong organizational and communication skills.
Ability to analyze and provide / receive constructive feedback.
Knowledge of big data technologies, cloud, and API.
Strong trouble shooting skills, technical skills especially in the use of SQL/Unix and experience working with relational databases.
Highly disciplined, self-starter with the ability to multi-task and juggle competing priorities with an extreme level of detail, accuracy, confidentiality, diplomacy, and initiative.
Good command of the English language. Fluency in second world language is a plus.
Ability to work effectively as a member of a team, demonstrate a responsible work ethic, high level of professionalism and sound judgment.
Must be willing and able to work flexible shifts (Starting 08:00 AM EST to 5:00PM EST and Starting 10:30 AM EST to 7:30PM EST)
User focused and service oriented, with a proactive user approach.
Ability to do knowledge sharing or training sessions, functional documentation creation.
Extensive experience in task automation.

Nice to Have:

ITIL Certification/Azure Cloud certification
Bachelor’s degree or foreign education equivalent in Computer Science or Engineering
5 + years’ experience in an application support, Technology support or in a Service Delivery role particularly in the financial sector is preferred

Languages: French, English

LANGUAGE:

Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States.

Due to US Federal Securities law that may apply to this position, candidates who will apply for this position may be required to submit to an enhanced background screening, including the collection of their fingerprints by a third-party vendor selected by the Financial Industry Regulatory Authority ("FINRA").

Business insight

Societe Generale is committed to offering an inclusive recruitment experience to all candidates. If you require any reasonable accommodations during the recruitment process, please do not hesitate to let our Recruiters know.

OUR CULTURE:

At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. For more information about our Culture and Conduct initiatives, please visit this link (https://americas.societegenerale.com/en/careers/get-know-culture/)

D&I:

Our Diversity & Inclusion Mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.

Our Diversity & Inclusion Vision:

Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate
Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents
Engage our community and marketplace, and position the organization to meet the needs of all its clients

For more information about our D&I initiatives, please visit this link (https://americas.societegenerale.com/en/careers/get-know-diversity/)

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More about this job

Responsibilities

Provide technical and functional production support for market risk applications, troubleshoot issues using logs, SQL, and Unix, and coordinate resolutions with development, business, and operations teams. Contribute to DevOps improvements by maintaining build environments, automating tasks, addressing vulnerabilities, optimizing resources, and improving support and development processes.

Requirements

Candidates should have strong application troubleshooting skills, particularly with SQL, Unix, and relational databases, along with knowledge of cloud, big data, APIs, and task automation. Strong communication, organization, service orientation, teamwork, and flexibility to work one of the specified shifts are required; five or more years of relevant experience and a bachelor's degree are preferred.

Skills

Application Support
Incident Troubleshooting
SQL
Unix
Python
Bash
PowerShell
CI/CD
Git
Azure
Kubernetes
Docker
Terraform
Ansible
Monitoring
ITIL

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Market Risk
Collateral
Financial Services
DevOps
ITIL
SQL
Unix
Python
Bash
PowerShell
Git
GitHub Actions
Jenkins
Terraform
Ansible
Azure
Azure Kubernetes Service
Docker
Kubernetes
Helm
Grafana
Kibana
OpenTelemetry
Elasticsearch
Azure Key Vault
Microsoft SQL Server
Autosys
Kafka
CI/CD

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