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Added 14 mins ago
T
Assistant Controller
Techo-Bloc
Longueuil, QC · Saint-Hubert, Quebec
- Full-time
…explaining why margins moved, where costs are drifting, and what the business should do about…
Added 14 mins ago
D
Corporate Controller
DAC
Toronto, ON
- Full-time
…national brands drive growth from enterprise to local markets. The business is owner-led, relationship-driven and operates through multiple legal entities and currencies. Its finance…
Added 14 mins ago
SD
Analyst, Promotion Optimization
Shoppers Drug Mart
Toronto, ON
- Full-time
…analytical support for flyer and promotional planning across the business. We partner closely with Category Managers and senior leadership to optimize promotional strategies, deliver…
Added 14 mins ago
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Product Owner, Product management
Desjardins
Montreal, QC
- Full-time
…work in close collaboration with the project developer and business analyst to ensure the solution meets user needs and that the project’s expected benefits are delivered. You will manage…
Added 15 mins ago
D
Product Owner, Product management
Desjardins
Montreal, QC · Levis, QC · Complexe Desjardins Montréal
- Full-time
…work in close collaboration with the project developer and business analyst to ensure the solution meets user needs and that the project’s expected benefits are delivered. You will manage…
Added 30 mins ago
AS
Project Consultant
Apex Systems
Toronto, ON
- $50 to $65 CAD / hour
- Contract
Solutions Consultant / Release Management Analyst (Contract)
Added 30 mins ago
AS
GIS Systems Analyst
Alquemy Search & Consulting
AB · Edmonton, AB
- Full-time
We are seeking an experienced GIS Systems Analyst to support a variety of IT initiatives involving geospatial applications and systems. This role will focus on maintaining application…
Added 30 mins ago
C
Cyber Security Analyst
Creyos
Toronto, ON
- $80,000 to $100,000 CAD / year
- Full-time
We are looking for a Cybersecurity Analyst to join our team to drive the implementation of compliance and information security initiatives, and ensure our business practices meet the…
Added 30 mins ago
NI
Enterprise Applications Analyst
Nureva Inc.
Calgary, AB
- Full-time
We are looking for an Enterprise Applications Analyst to join our information systems team. In this role, you will analyze and validate the business needs of project stakeholders and…
Added 30 mins ago
BI
SAP Business Analyst – Contract Management & Demand Planning
BURGEON IT SERVICES
Toronto, ON · Greater Toronto Area, Canada
- Contract
Job Title: SAP Business Analyst – Contract Management & Demand Planning
Added 30 mins ago
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Business Operations Analyst Sr Lead
FIS
Vancouver, BC
- Full-time
As a Business Operations Analyst, Senior Lead, you will guide an AI-enabled banking product from idea to launch. You will turn customer and business needs into a clear roadmap. You will set…
Added 30 mins ago
SG
Application Support Analyst (AI-Enabled | BA & Development Hybrid)
Societe Generale
Montreal, QC
- Full-time
We are looking for an Application Support Analyst who brings a balanced mix of production support, business analysis, and technical development skills, enhanced by the use of AI tools and…
Added 30 mins ago
C
Business Analyst
CAE
Montreal, QC
- Full-time
The Business Intelligence Analyst supports the Data & Forward Planning organization by developing, maintaining, and enhancing network‑level analytics, dashboards, and data products. This…
Added 30 mins ago
BA
2027 Financial Analyst Opportunities
Brookfield Asset Management
Toronto, ON · Brookfield Place
- Full-time
Brookfield is introducing the opportunity for future graduates to join one of our Finance teams as Full-Time Financial Analyst beginning in Fall 2027. Each business group at Brookfield has…
Added 30 mins ago
L
Senior Analyst, Continuous Improvement (Hybrid- Toronto, ON or Burnaby/BC)
LifeLabs
Toronto, ON · Burnaby, BC
- $79,900 to $101,800 CAD / year
The Senior Analyst, Continuous Improvement will report into the Sr. Manager, Continuous Improvement. In this role, he/she will have the opportunity to use and develop their Lean knowledge…
Added 30 mins ago
FT
Program Lead, Enterprise CRM (Higher Education)
Fanshawe Toronto@ILAC
London, ON
- Full-time
…advancement, and alumni relations. The role brings together business and technology partners to improve processes, align data and systems, and design student-centred experiences that…
Added 30 mins ago
IF
Senior Actuarial Analyst – Individual Insurance, Savings & Retirement
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
As a Senior Actuarial Analyst – Individual Insurance, Savings & Retirement you’ll be at the core of our mission.
Added 45 mins ago
IF
Senior Data Analyst,
iA Financial Group
Toronto, ON · Montreal, QC · Quebec, QC
- Full-time
As a Senior Data Analyst, you will play a key role in accelerating Investia’s digital transformation by designing, developing, and maintaining modern data solutions that support our…
Added 46 mins ago
S
Financial Analyst
Sanimax
Montreal, QC
- Full-time
The Financial Analyst plays a key role in supporting financial planning and decision‑making processes at Sanimax. Reporting to the FP&A Manager, this position is responsible for preparing,…
Added 1 hour ago
IC
Junior Data Analys
Integ consulting
Canada
- Full-time
We are seeking a detail-oriented and analytical Junior Data Analyst to support data collection, reporting, and business intelligence initiatives. This role is ideal for recent graduates or…
Added 1 hour ago
ES
Data & Triage Analyst
Epsilon Solutions Ltd.
Montreal, QC
- Contract
POSITION DESCRIPTION EndofLife EOL Certification Data Triage Analyst
Added 1 hour ago
HT
Master Data Mgmt Analyst
Husky Technologies
Bolton, ON
- Full-time
…data records in the appropriate systems in compliance with business policies, documented procedures and data quality…
Added 1 hour ago
HT
Senior Financial Analyst - Corporate Accounting
Husky Technologies
Bolton, ON
- Full-time
…working with our global Husky Finance teams, the Senior Financial Analyst plays a critical role in the timely and accurate preparation of our consolidated financial statements. This role…
Added 1 hour ago
EI
SAP Application Support Analyst
ExcelGens, Inc.
Montreal, QC
- Contract
Hiring: Analyst, Digital Applications Support – Procurement
Added 1 hour ago
C
Business Analyst-EN
CAE
Montreal, QC
- Full-time
The Business Intelligence Analyst supports the Data & Forward Planning organization by developing, maintaining, and enhancing network‑level analytics, dashboards, and data products. This…

Societe Generale

Application Support Analyst (AI-Enabled | BA & Development Hybrid)

Montreal, QC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Apply by: Dec 9, 2026
Posting language: English
Posted: Nov 9, 2026

Original job description

Responsibilities

We are looking for an Application Support Analyst who brings a balanced mix of production support, business analysis, and technical development skills, enhanced by the use of AI tools and automation techniques.

In this role, you will ensure the stability of business-critical applications while actively contributing to continuous improvement, automation, and solution design. You will collaborate closely with business stakeholders and development teams, occasionally functioning as a Business Analyst or Developer depending on project needs.

Key Responsibilities

Production Support & Operations

Monitor daily batch jobs and application processes, ensuring smooth execution.
Provide Level 1, 2, and 3 support, troubleshooting incidents and resolving issues efficiently.
Conduct root cause analysis (RCA) and implement preventive solutions.
Prioritize incidents based on business impact and urgency.
Participate in on-call rotations, maintenance windows, and support during infrastructure activities.
Maintain a stable production environment with minimal disruption.

AI & Automation Enablement

Use AI tools (e.g., Copilot) to improve efficiency in debugging, log analysis, and documentation.
Apply prompt engineering techniques to accelerate daily operational tasks.
Identify and implement opportunities for automation of repetitive processes.
Enhance monitoring systems with intelligent alerts and automated responses.

Business Analysis Responsibilities

Work with stakeholders to gather and translate business requirements into technical solutions.
Analyze incidents and user needs to identify functional improvements.
Create and maintain:
User stories
Functional documentation
Acceptance criteria
Participate in Agile ceremonies and contribute to backlog refinement.
Act as a liaison between business and technical teams, ensuring clear communication and expectations.

________________________________________

Development & Technical Contributions

Develop and maintain scripts using Python, PowerShell, Unix Shell, or Batch to automate processes.
Read, analyze, and troubleshoot Java or .NET application code when needed.
Work with APIs to:
Integrate systems
Build lightweight tools or utilities
Contribute to minor enhancements, bug fixes, and technical improvements.

DevOps & Release Support

Execute deployments and support change management processes.
Work with CI/CD pipelines such as Jenkins, GitHub Actions, or similar tools.
Perform QA testing for new features and releases.
Participate in infrastructure tasks including:
Upgrades and patching
Disaster recovery testing

Monitoring & Tools

Use monitoring and scheduling tools such as:
Elastic Stack (ELK), Grafana
Autosys / UC4
Improve system observability by building dashboards and alerts.
Continuously enhance application monitoring and operational controls.

Collaboration & Communication

Collaborate with global teams across Canada, the US, Paris, and Bangalore.
Handle user requests efficiently while maintaining clear communication.
Provide timely updates and manage stakeholder expectations effectively.

Required Skills

Profile required

Strong scripting skills: Python, PowerShell, Unix Shell, Batch
Solid knowledge of SQL and relational databases
Experience with monitoring tools (Grafana, ELK) and schedulers (Autosys, UC4)
Experience with CI/CD tools (Jenkins, GitHub Actions, TeamCity, etc.)
Familiarity with AI tools and prompt engineering concepts
Experience in Agile environments
Ability to manage multiple priorities effectively
Experience with production support and on-call rotation

Preferred Qualifications

Experience in financial services
Knowledge of Azure and/or AWS cloud platforms
Experience with enterprise application troubleshooting (Java/.NET)
ITIL certification
Exposure to automation, AIOps, or AI-driven operational tools

Role Value

This position is ideal for professionals who want to go beyond traditional support and:

Work across Support, Business Analysis, and Development
Leverage AI to increase efficiency and innovation
Contribute to automation and modern DevOps practices
Grow into roles like SRE, Technical Analyst, or AI-enabled Engineer

LANGUAGE:

Ability to communicate in English, both orally and in writing, is a requirement as the person in this position will need to collaborate regularly with colleagues and partners in the United States.

Due to US Federal Securities law that may apply to this position, candidates who will apply for this position may be required to submit to an enhanced background screening, including the collection of their fingerprints by a third-party vendor selected by the Financial Industry Regulatory Authority ("FINRA").

Business insight

Societe Generale is committed to offering an inclusive recruitment experience to all candidates. If you require any reasonable accommodations during the recruitment process, please do not hesitate to let our Recruiters know.

OUR CULTURE:

At Societe Generale, we live by our 4 core values of commitment, responsibility, team spirit and innovation. We are engaged and demonstrate consideration for others. We act ethically and with courage. We focus our talent and energy on collective success. We experiment and propose new ideas. This way, we maximize our ability to serve client needs and anticipate market changes. Societe Generale is committed to strengthening bonds with colleagues, communities, and the world in which we live, because relationships are at the heart of how we operate. For more information about our Culture and Conduct initiatives, please visit this link (https://americas.societegenerale.com/en/careers/get-know-culture/)

D&I:

Our Diversity & Inclusion Mission: Recruit, develop, advance, and retain a diverse workforce that is united in our efforts to enhance our competitive position and deliver innovative solutions to our clients.

Our Diversity & Inclusion Vision:

Engaged workforce that is demographically diverse in a way that reflects the communities in which we operate
Inclusive culture and workplace that recognizes employees' unique needs and utilizes their diverse talents
Engage our community and marketplace, and position the organization to meet the needs of all its clients

For more information about our D&I initiatives, please visit this link (https://americas.societegenerale.com/en/careers/get-know-diversity/)

Apply About employer

More about this job

Responsibilities

Support business-critical applications by monitoring production processes, resolving incidents, conducting root cause analysis, and participating in on-call and maintenance activities. Collaborate with business and development teams on requirements, automation, scripting, integrations, testing, deployments, and improvements to monitoring and operational controls.

Requirements

The role requires strong scripting skills, SQL and relational database knowledge, experience with production support and on-call rotations, and familiarity with monitoring, scheduling, and CI/CD tools. Candidates should also have experience in Agile environments and familiarity with AI tools and prompt engineering; financial services, cloud platforms, Java or .NET troubleshooting, and ITIL certification are preferred.

Skills

Production Support
Python
PowerShell
Unix Shell
Batch Scripting
SQL
Relational Databases
Grafana
Elastic Stack (ELK)
Autosys
UC4
CI/CD
Jenkins
GitHub Actions
AI Tools and Prompt Engineering
Agile

Visa sponsorship

Not detected in the job text

Keywords

Production Support
Incident Management
Root Cause Analysis
Python
PowerShell
Unix Shell
Batch Scripting
SQL
Relational Databases
Grafana
Elastic Stack (ELK)
Autosys
UC4
Jenkins
GitHub Actions
TeamCity
CI/CD
AI Tools
Prompt Engineering
Automation
Agile
Business Analysis
User Stories
APIs
Java
.NET
DevOps
QA Testing
Azure
AWS

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