Closed listing
Customer Supply Chain Coordinator
- Brampton, ON, Canada
Compensation range: $70,000 – $80,000 CAD · Full-time
This opening has closed.
The original listing is kept below for reference.
Job details
- Pay
- Compensation range: $70,000 – $80,000 CAD
- Job type
- Full-time
- Closing date
- Experience
- 3-7 years of experience in supply chain, customer service, logistics, procurement, operations coordination, or a related field.
- Posting language
- English
- Posted
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Search current openingsOriginal job description
Archived listing. The details below describe a past opening.
Socomec Group (Socomec) is a global leader in electrical equipment engineering and manufacturing, specialized in low voltage energy performance.
Socomec North America (NAM) is Socomec’s organization overseeing all operations in North America.
About This Role
The Customer Supply Chain Coordinator is responsible for coordinating customer orders, material procurement, inventory management, logistics execution, invoicing, and supply chain operations to ensure the successful delivery of products and services.
Acting as a key link between customers, suppliers, logistics providers, manufacturing, sales, engineering, and finance teams, the role ensures seamless execution from order receipt through delivery and invoicing. The position supports business growth through demand forecasting, supply chain analysis, inventory optimization, and proactive management of risks impacting customer commitments.
Key Responsibilities And Accountabilities
Upon request, we will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
All applications are reviewed directly by the Socomec North America Talent Acquisition team and other human reviewers. No automated or AI‑based systems are used to make decisions in the application review process.
We thank all those who apply. However, only those candidates selected for an interview will be contacted.
Socomec North America (NAM) is Socomec’s organization overseeing all operations in North America.
About This Role
The Customer Supply Chain Coordinator is responsible for coordinating customer orders, material procurement, inventory management, logistics execution, invoicing, and supply chain operations to ensure the successful delivery of products and services.
Acting as a key link between customers, suppliers, logistics providers, manufacturing, sales, engineering, and finance teams, the role ensures seamless execution from order receipt through delivery and invoicing. The position supports business growth through demand forecasting, supply chain analysis, inventory optimization, and proactive management of risks impacting customer commitments.
Key Responsibilities And Accountabilities
- Coordinate customer orders from receipt through shipment, delivery, and invoicing.
- Serve as the primary point of contact for customers/project managers regarding order status, delivery schedules, and supply chain updates.
- Process customer invoicing and maintain accurate order, purchasing, inventory, and logistics records within ERP systems
- Support procurement activities including purchase order issuance, supplier communication, and delivery follow-up.
- Support supply planning activities by aligning procurement and inventory actions with business forecasts and project requirements.
- Monitor inventory levels and coordinate replenishment activities to ensure material availability while maintaining inventory targets.
- Support production planning and scheduling activities by aligning material availability with operational requirements.
- Coordinate domestic and international shipments, including road, sea, and air transportation.
- Manage customs clearance processes, import/export documentation, and compliance with dangerous goods transportation regulations.
- Collaborate with suppliers, freight forwarders, customs brokers, and logistics providers to ensure timely deliveries.
- Monitor purchasing, logistics, inventory, and total cost metrics to support operational and cost improvement initiatives.
- Proactively identify supply chain risks, communicate impacts to stakeholders, and implement corrective actions.
- Prepare reports, KPI dashboards, and analysis related to customer service, inventory, logistics, procurement, and supply chain performance.
- Collaborate with Sales, Engineering, Manufacturing, Project Management and Finance teams to support customer commitments and business growth.
- Support new product introductions, continuous improvement initiatives, and supply chain process optimization.
- College diploma or university degree in Supply Chain Management, Business Administration, Operations, Logistics, or a related discipline.
- 3-7 years of experience in supply chain, customer service, logistics, procurement, operations coordination, or a related field.
- Experience in a manufacturing environment.
- Experience with ERP systems, preferably ERP LN, Syspro or similar ERP platforms.
- Experience with customer order management and invoicing processes.
- Strong knowledge of strategic sourcing and procurement best practices.
- Production planning and scheduling expertise.
- Supplier relationship management and contract negotiation.
- Inventory management and demand planning.
- Understanding of manufacturing operations and supply chain processes.
- Knowledge of import/export regulations, logistics, and transportation management.
- Data analysis and reporting capabilities.
- Strong proficiency in Microsoft Excel and Microsoft Office applications.
- Experience with ERP systems and MRP planning tools.
- Strong analytical and problem-solving abilities.
- Effective negotiation and decision-making skills.
- Excellent organization and prioritization capabilities.
- Strong interpersonal and relationship-building skills.
Upon request, we will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.
All applications are reviewed directly by the Socomec North America Talent Acquisition team and other human reviewers. No automated or AI‑based systems are used to make decisions in the application review process.
We thank all those who apply. However, only those candidates selected for an interview will be contacted.
More about this job
Responsibilities
Coordinate customer orders from receipt through delivery and invoicing, serving as a key contact for customers and collaborating with suppliers, logistics providers, and internal teams. Manage procurement, inventory, supply and production planning, shipments, compliance, performance reporting, and corrective actions to support customer commitments and improve supply chain operations.
Requirements
Requires a college diploma or university degree in supply chain management, business administration, operations, logistics, or a related discipline, along with 3–7 years of relevant experience in a manufacturing environment. Candidates should have ERP and MRP experience and knowledge of procurement, production planning, inventory and demand planning, logistics and trade compliance, data analysis, and Microsoft Office.
Skills
- Customer Order Management
- Supply Planning
- Procurement
- Inventory Management
- Demand Planning
- Production Planning
- Logistics Coordination
- Import And Export Compliance
- ERP Systems
- MRP Planning
- Invoicing
- Contract Negotiation
- Data Analysis And Reporting
- Microsoft Excel
- Risk Management
Visa sponsorship
Not detected in the job text
Categories
- Logistics
- Manufacturing
- Management & Leadership
- Customer Service & Support
- Data & Analytics
Keywords
- Supply Chain Management
- Customer Order Management
- Procurement
- Strategic Sourcing
- Inventory Management
- Demand Forecasting
- Demand Planning
- Supply Planning
- Production Planning
- Production Scheduling
- ERP Systems
- ERP LN
- Syspro
- MRP Planning Tools
- Customer Invoicing
- Contract Negotiation
- Import And Export Regulations
- Customs Clearance
- Road Transportation
- Sea Transportation
- Air Transportation
- Freight Forwarders
- Microsoft Excel
- Microsoft Office
- KPI Dashboards
- Supply Chain Risk Management
- Inventory Optimization
- Manufacturing Operations