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Socomec Group

Customer Supply Chain Coordinator

Brampton, ON, Canada

Pay: Compensation range: $70,000 – $80,000 CAD
Job type: Full-time
Apply by: Mar 23, 2027
Experience: 3-7 years of experience in supply chain, customer service, logistics, procurement, operations coordination, or a related field.
Posting language: English
Posted: Sep 24, 2026

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Original job description

Socomec Group (Socomec) is a global leader in electrical equipment engineering and manufacturing, specialized in low voltage energy performance.

Socomec North America (NAM) is Socomec’s organization overseeing all operations in North America.

About This Role

The Customer Supply Chain Coordinator is responsible for coordinating customer orders, material procurement, inventory management, logistics execution, invoicing, and supply chain operations to ensure the successful delivery of products and services.

Acting as a key link between customers, suppliers, logistics providers, manufacturing, sales, engineering, and finance teams, the role ensures seamless execution from order receipt through delivery and invoicing. The position supports business growth through demand forecasting, supply chain analysis, inventory optimization, and proactive management of risks impacting customer commitments.

Key Responsibilities And Accountabilities

Coordinate customer orders from receipt through shipment, delivery, and invoicing.
Serve as the primary point of contact for customers/project managers regarding order status, delivery schedules, and supply chain updates.
Process customer invoicing and maintain accurate order, purchasing, inventory, and logistics records within ERP systems
Support procurement activities including purchase order issuance, supplier communication, and delivery follow-up.
Support supply planning activities by aligning procurement and inventory actions with business forecasts and project requirements.
Monitor inventory levels and coordinate replenishment activities to ensure material availability while maintaining inventory targets.
Support production planning and scheduling activities by aligning material availability with operational requirements.
Coordinate domestic and international shipments, including road, sea, and air transportation.
Manage customs clearance processes, import/export documentation, and compliance with dangerous goods transportation regulations.
Collaborate with suppliers, freight forwarders, customs brokers, and logistics providers to ensure timely deliveries.
Monitor purchasing, logistics, inventory, and total cost metrics to support operational and cost improvement initiatives.
Proactively identify supply chain risks, communicate impacts to stakeholders, and implement corrective actions.
Prepare reports, KPI dashboards, and analysis related to customer service, inventory, logistics, procurement, and supply chain performance.
Collaborate with Sales, Engineering, Manufacturing, Project Management and Finance teams to support customer commitments and business growth.
Support new product introductions, continuous improvement initiatives, and supply chain process optimization.

Essential Qualifications, Experience, And Skills

College diploma or university degree in Supply Chain Management, Business Administration, Operations, Logistics, or a related discipline.
3-7 years of experience in supply chain, customer service, logistics, procurement, operations coordination, or a related field.
Experience in a manufacturing environment.
Experience with ERP systems, preferably ERP LN, Syspro or similar ERP platforms.
Experience with customer order management and invoicing processes.
Strong knowledge of strategic sourcing and procurement best practices.
Production planning and scheduling expertise.
Supplier relationship management and contract negotiation.
Inventory management and demand planning.
Understanding of manufacturing operations and supply chain processes.
Knowledge of import/export regulations, logistics, and transportation management.
Data analysis and reporting capabilities.
Strong proficiency in Microsoft Excel and Microsoft Office applications.
Experience with ERP systems and MRP planning tools.
Strong analytical and problem-solving abilities.
Effective negotiation and decision-making skills.
Excellent organization and prioritization capabilities.
Strong interpersonal and relationship-building skills.

Compensation range: $70,000 – $80,000 CAD

Upon request, we will provide reasonable accommodation for disabilities to support participation of candidates in all aspects of the recruitment process. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex or national origin.

All applications are reviewed directly by the Socomec North America Talent Acquisition team and other human reviewers. No automated or AI‑based systems are used to make decisions in the application review process.

We thank all those who apply. However, only those candidates selected for an interview will be contacted.

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More about this job

Responsibilities

Coordinate customer orders from receipt through delivery and invoicing, serving as a key contact for customers and collaborating with suppliers, logistics providers, and internal teams. Manage procurement, inventory, supply and production planning, shipments, compliance, performance reporting, and corrective actions to support customer commitments and improve supply chain operations.

Requirements

Requires a college diploma or university degree in supply chain management, business administration, operations, logistics, or a related discipline, along with 3–7 years of relevant experience in a manufacturing environment. Candidates should have ERP and MRP experience and knowledge of procurement, production planning, inventory and demand planning, logistics and trade compliance, data analysis, and Microsoft Office.

Skills

Customer Order Management
Supply Planning
Procurement
Inventory Management
Demand Planning
Production Planning
Logistics Coordination
Import And Export Compliance
ERP Systems
MRP Planning
Invoicing
Contract Negotiation
Data Analysis And Reporting
Microsoft Excel
Risk Management

Visa sponsorship

Not detected in the job text

Keywords

Supply Chain Management
Customer Order Management
Procurement
Strategic Sourcing
Inventory Management
Demand Forecasting
Demand Planning
Supply Planning
Production Planning
Production Scheduling
ERP Systems
ERP LN
Syspro
MRP Planning Tools
Customer Invoicing
Contract Negotiation
Import And Export Regulations
Customs Clearance
Road Transportation
Sea Transportation
Air Transportation
Freight Forwarders
Microsoft Excel
Microsoft Office
KPI Dashboards
Supply Chain Risk Management
Inventory Optimization
Manufacturing Operations

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