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Sodexo Canada Ltd

Operations Manager (70309762)

Vancouver, BC, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: Minimum 5 years’ experience in a busy retail environment In a management role, multiple offerings an asset.
Posting language: English
Posted: Sep 23, 2026

Original job description

Company Description

Grow your career with a company that shares your passion!  Sodexo has an exciting new opportunity to join the Sodexo team as our next Operations Manager, for our new client located in Vancouver, BC.

Salary: $70,000.00 - $80,000.00

At Sodexo, we go beyond traditional workplace solutions to create environments where employees thrive. From innovative culinary programs that bring daily delight to integrated facilities management that fosters productivity and well-being, our team plays a vital role in shaping thriving workplaces.

Our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Job Description

How You’ll Make an Impact:

In your new role, you will lead your team through a strong safety culture to deliver excellence to our client, a large retail food service operation. This role will require your strong business acumen, client/customer service skills and culinary expertise.

As our Operations Manager, you will lead with:

Responsible for successfully coordinating and directing retail food service operations for the site
You have managed a branded food concept as a strong asset to your skills (Coffee Shop Brands)
Direct daily operations including working with the executive chef on menus and promotions, purchasing/ordering, inventory, scheduling
Manage financials for the retail program including labour cost, food cost, inventory, equipment and materials
Supervise, mentor, and monitor supervisors and evaluate performance to ensure a high level of productivity and the best use of team member capabilities
Ensure that the annual retail objectives are achieved
Maintain operating standards and implement quality improvements
Promote and assist in the marketing of the retail program
Constant analysis of the retail performance; identifying efficiencies and areas of opportunity
Ensure compliance of all Company and Client standards and Provincial/Federal Legislation
Ensure compliance to all Food Safety and Physical Safety Policies and Procedures

Qualifications

Minimum 5 years’ experience in a busy retail environment In a management role, multiple offerings an asset.
Ability not only to lead the team to deliver on an innovative and high food service program, but also to lead and inspire your team to look for ways to improve on what we already do to ensure we are exceeding the students’ expectations.
Experience in running and evaluating successful promotions
Ability to work under pressure in a fast paced, team-centric and safety driven environment
Proven organizational skills and strong computer/technology capabilities including Microsoft Office use and Social Media
Exceptional communication and interpersonal skills to effectively communicate with customers, clients and staff
Ability to work, problem solve and provide solutions independently
Genuine desire to provide customer service experiences beyond expectations
A passion for food, people and service excellence
A genuine desire to grow and learn

Additional Information

What Makes Sodexo Different:

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

Flexible work environment  
Competitive compensation & great employee benefits 
Training and development programs  
Countless opportunities for growth  
Corporate responsibility & sustainability  
An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.

Follow us on social media to see first-hand what we are all about!

Instagram: Sodexo Canada (@sodexocanada)

Twitter: Sodexo Canada (@SodexoCanada)

LinkedIn: Sodexo Canada Careers

Facebook: Sodexo Canada | Facebook

SodexoSJS

Relocation/Relocalisation: No

Division: Canada Corporate Services

Province: BC

Bonus AIP Eligible/Bonus AIP Eligible: No

Language Requirements/Exigences linguistiques: English

Position Type/Type de poste: Salary

Job Type/Type d'emploi: Permanent

Fly in-Fly out /Vol d'arrivée-vol de départ: No

Compensation: CAD 70000.00 - CAD 80000.00 - yearly

Apply About employer

More about this job

Responsibilities

The Operations Manager will coordinate and direct retail food service operations, including menu planning, inventory management, and financial oversight. They are responsible for supervising staff, ensuring compliance with safety standards, and driving excellence in client service.

Requirements

Candidates must have a minimum of 5 years of experience in a busy retail environment, preferably in a management role. Strong leadership, communication, and organizational skills are required, along with proficiency in Microsoft Office and a passion for food service excellence.

Skills

Business acumen
Client service
Culinary expertise
Menu planning
Inventory management
Financial management
Staff supervision
Performance evaluation
Food safety compliance
Marketing
Microsoft Office
Social media
Communication
Problem solving
Leadership

Benefits

Flexible work environment
Competitive compensation
Employee benefits
Training and development programs
Growth opportunities

Visa sponsorship

Not detected in the job text

Keywords

Operations Manager
Retail Food Service
Culinary
Inventory
Scheduling
Financial Management
Safety Culture
Food Safety
Compliance
Marketing
Microsoft Office
Social Media
Leadership
Mentoring
Performance Management
Customer Service
Quality Improvement
Facilities Management
Sustainability
Diversity & Inclusion

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