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Added 10 mins ago
UO
Systems Administrator I
University of British Columbia
Vancouver, BC · UBCV | The Leonard S. Klinck Building (LSK)
- $7,158.42 to $10,292.25 CAD / month
- Full-time
Analyzes client unit requirements and business processes, and creates solution proposals for implementation, which may include diagrammed workflows, programming logic and equipment and…
Added 10 mins ago
T
Alternative Dispute Resolution (ADR) Consultants
TD
Calgary, AB · AB · Burlington, ON · Markham, ON
- Full-time
…job-related knowledge, geographic location, and other specific business and organizational…
Added 32 mins ago
PN
National Service Support Specialist
Panasonic North America
Mississauga, ON
- $55,000 to $70,000 CAD / year
- Full-time
Supports the National Service Manager in the day-to-day operations and continuous improvement of Panasonic Canada’s authorized service network. Serves as a key liaison between customers,…
Added 32 mins ago
PN
National Service Support Specialist
Panasonic North America
Mississauga, ON
- $55,000 to $70,000 CAD / year
- Full-time
Supports the National Service Manager in the day-to-day operations and continuous improvement of Panasonic Canada’s authorized service network. Serves as a key liaison between customers,…
Added 34 mins ago
R
Aftermarket Service Manager (Onsite)
RTX
Oakville, ON
- Full-time
Reporting to the Associate Director of Spares and Customer Support, as the Aftermarket Program Manager, you will provide program-specific, cross-site and cross-functional planning,…
Added 34 mins ago
Manager Health Services EMS Operations
Winnipeg Regional Health Authority
MB · Flexible in Manitoba, MB
…health services and supports centralized administrative and business functions for Manitoba health…
Added 49 mins ago
NT
Records Management Clerk
NORTHWEST TERRITORIES POWER CORPORATION
Hay River, NT
- Full-time
…can affect NTPC's ability to perform safely, plan and execute Operations and Maintenance functions, and manage the Capital Plan. Government Legislation and Regulations govern public access,…
Added 49 mins ago
CC
Retail Shift Leader
Canna Cabana
Grande Prairie, AB · Prairie Mall, Grande Prairie, AB
- Full-time
Provide assistance to store management in supervising and facilitating the daily operations of the store
Added 1 hour ago
MP
Strategy Portfolio Manager
Manitoba Public Insurance
Winnipeg, MB
- Full-time
As the Strategy Portfolio Manager, you will be responsible for generating clear corporate priorities, determining divisional actions to achieve corporate goals, and ensuring…
Added 1 hour ago
UO
Analyst, Project Maintenance, VP Finance
University of Calgary
Calgary, AB
- Full-time
Financial Reporting Operations within VP Finance is currently seeking two (2) Full-time Limited Term Analyst(s), Project Maintenance for approximately 24 months.
Added 1 hour ago
NC
Operations Duty Manager - Toronto (2 positions available)
NAV CANADA
Toronto, ON
- Full-time
Ensure operational safety, service, and quality of Air Traffic Services in collaboration with the Manager, Area Control Centre Operations (MACCO), Manager, Air Traffic Operations (MATO),…
Added 1 hour ago
R
Financial Analyst
RTX
Midland, ON
- Full-time
Reporting to the Manager, Financial Planning and Analysis, the Financial Analyst will be responsible for the consolidation of data from the ELCAN Mission Areas to support various monthly,…
Added 1 hour ago
Associate Manager, Investment Operations | Great West
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Associate Manager is responsible for managing key aspects of Investment Operations functions and will play a significant role in the daily fund valuation process. This position is…
Added 1 hour ago
Manager Health Services EMS Operations
Winnipeg Regional Health Authority
Minnedosa, MB
…health services and supports centralized administrative and business functions for Manitoba health…
Added 1 hour ago
CC
Retail Store Manager
Canna Cabana
Calgary, AB · Silverado, Calgary, AB
- Full-time
The Retail Store Manager is responsible for the daily operations and profitability of the establishment according to set goals and business objectives. Daily operations include staff…
Added 2 hours ago
RF
Multi Unit Manager
Real Fruit Bubble Tea
Quebec, QC
- $70,000 to $75,000 CAD / year
- Full-time
Job Posting for: Multi-Unit Store Manager & People Operations Lead
Added 2 hours ago
VI
Head of Performance
Valnet Inc.
Montreal, QC
- Full-time
Direct Reports: Senior Performance Marketing Manager(s) and paid search specialists
Added 2 hours ago
CE
Financial Analyst
Cenovus Energy
Calgary, AB
- Full-time
…financial and operational experience by joining our Conventional Operations Finance team. Reporting to the Manager, Conventional Operations Finance, you will be responsible for key…
Added 3 hours ago
PI
Courier Utility 280
Purolator Inc.
Moose Jaw, SK
- Full-time
When inspections fail, the Courier advises the unit manager
Added 3 hours ago
D
Manager
Desjardins
Montreal, QC · Complexe Desjardins Montréal
- Full-time
As Manager, your role involves using your ability to make quality decisions and build effective teams to manage a large subset of sales or operations activities or a support sub-function…
Added 3 hours ago
Courier Utility 280
Purolator
Moose Jaw, SK
When inspections fail, the Courier advises the unit manager
Added 3 hours ago
Courier Utility 064
Purolator
SK · Rokeby, SK
When inspections fail, the Courier advises the unit manager
Added 4 hours ago
A
Operations Leadership Manager
AECOM
Saskatoon, SK
- $130,000 to $180,000 CAD / year
- Full-time
AECOM Buildings + Places is seeking an Operations Manager to support the day-to-day operational performance of our Saskatoon business.
Added 4 hours ago
SS
Chief of Staff
Spectrum Search
Toronto, ON
- Full-time
This is a hands-on role within a profitable business developing its consumer services offering. Working across sales, finance and operations, the Chief of Staff will combine analytical…
Added 4 hours ago
Operations Manager, Canada
Fanatics Commerce
Toronto, ON
The Operations Manager, Canada provides strategic direction and day-to-day oversight across the full spectrum of Canada operations - including wholesale, eCommerce, drop ship, make-to-order…

Sodexo Canada Ltd

Project Communication & Change Manager (70311934)

Mississauga, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Experience: Experienced profile with at least 5 years of experience in Communication & Change Management within international scope, preferably in ERP implementation projects
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Grow your career with a company that shares your passion! Our Sodexo team has an exciting new client opportunity to join Sodexo as our next Project Communications & Change Manager located in Ontario, Canada.

Salary: $110,000 - $140,000

At Sodexo, we believe that every role contributes to a better day for those we serve. Our teams drive innovation, efficiency, and excellence across all areas of our business - from strategic planning and operations to people-focused support functions. Together, we create the foundation that empowers our frontline teams to deliver outstanding service and value to our clients, customers, and communities.

Our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Job Description

Accountable for deploying and executing the ERP change management framework through ADKAR methodology (Awareness, Desire, Knowledge, Ability & Reinforcement) that enables employees, managers, leaders and other stakeholders to engage, adopt and use the ERP Core effectively.
Proactive communications capability - reaching executives, managers and employees with clear, consistent, audience-specific messaging - is a critical enabler of Awareness and Reinforcement and a key driver of adoption speed, ultimate utilization and proficiency.
Regions within Scope: COEU, FRANCE, UK&I, BRAZIL & NORAM
Understand the ERP Program context and expected business benefits from the solution in order to support employees change journey
Understand the processus changes within the selected functions, to be able to identify who are the persons impacted and be able to set adapted communication and training strategies and plans
Get buy-in from key stakeholders and manage resistance to change (e.g. employees who are comfortable with current processes and may view the new system as a disruption to their workflows)
Demonstrate cultural awareness
Ensure a good synchronization between change management plan and project plan
Ensure that employees receive the necessary training and support to effectively use the new processes and tools being implemented
Work in an international environment: support SME from Regions within scope
Execute Communication strategy and Communication plan at project level following global ERP deployment methodology
Support execution of Change strategy and Change plan at project level following global ERP deployment methodology
Handle communications actions and mobilization events at local level
Develop and maintain effective relationships with key stakeholders to ensure their buy-in and support
Design, develop and deliver customized training programs (what for who and for when and how) for employees following Program guidelines
Tracks and reports communication & change management activities to ensure their effectiveness and efficiency
Ensure the transfer/capitalization of knowledge (including onboarding of the newcomers on the project in the selected countries)
Change impacts assessment, personas, heat maps, …
Stakeholder analysis
Implementation of Change management plan according to change management strategy
Communication strategy and plan (what for who and for when and how) including setting up the appropriate communication channels: Targets Awareness and Reinforcement. Includes audience-specific messages, senders, timing, channels and feedback loops.
Sponsor Plan to target Awareness, Desire and Reinforcement. Enables sponsors to perform the ABCs (Active and visible participation, Build a coalition of support, Communicate directly with employees)
People Manager Plan to target all ADKAR elements. Equips managers to perform the CLARC roles (Communicator, Liaison, Advocate, Resistance Manager, Coach)
Support training strategy and plan (what for who and for when and how) to target Knowledge and Ability. For ERP, this must connect process, system, role-based learning and hands-on practice.
Managing feedback, questions and continuous improvement actions
Measure, adapt and sustain adoption: Readiness assessment results, ADKAR Assessment scores, Training attendance and proficiency results, Role-based system usage, Process compliance, Manager feedback, Resistance themes, Go-live readiness by business unit or region

Qualifications

Experienced profile with at least 5 years of experience in Communication & Change Management within international scope, preferably in ERP implementation projects
Strong knowledge of Communications strategy and planning
Ability to build audience-specific communication plans, Identify preferred senders, Create key messages around purpose, particulars and people impacts, Localize messages for regions and functions, Coordinate executive, manager and project communications through ad-hoc tools
Knowledge of management methodologies and practices, including change impact assessment and stakeholder engagement strategies
Excellent written and verbal communication skills in English (French verbal/written language skills is a very strong asset)
Used to work in global /international projects
Operational knowledge of one of the 3 functional scopes covered by the ERP project: Food, supply or finance
Change management certification is a plus

Additional Information

What Makes Sodexo Different:

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

Flexible work environment  
Competitive compensation & great employee benefits 
Training and development programs  
Countless opportunities for growth  
Corporate responsibility & sustainability  
An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted.

Follow us on social media to see first-hand what we are all about!

Instagram: Sodexo Canada (@sodexocanada)

Twitter: Sodexo Canada (@SodexoCanada)

LinkedIn: Sodexo Canada Careers

Facebook: Sodexo Canada | Facebook

SodexoSJS

Relocation/Relocalisation: No

Division: Service Operations (Others)

Province: ON

Bonus AIP Eligible/Bonus AIP Eligible: Yes

Language Requirements/Exigences linguistiques: English

Position Type/Type de poste: Salary

Job Type/Type d'emploi: Permanent

Fly in-Fly out /Vol d'arrivée-vol de départ: No

Compensation: CAD 110000.00 - CAD 140000.00 - yearly

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More about this job

Responsibilities

The Project Communication & Change Manager is responsible for deploying the ERP change management framework using the ADKAR methodology to ensure successful adoption across international regions. They will design and execute communication and training strategies while managing stakeholder relationships and resistance to change.

Requirements

Candidates must have at least 5 years of experience in communication and change management, preferably within international ERP implementation projects. Strong proficiency in English is required, with French language skills considered a significant asset.

Skills

Change management
Communication strategy
ERP implementation
ADKAR methodology
Stakeholder engagement
Project management
Training design
Cultural awareness
Business process analysis
Executive communication
Change impact assessment
Relationship management
Data analysis
Strategic planning
Process compliance

Benefits

Flexible work environment
Competitive compensation
Employee benefits
Training and development programs
Growth opportunities
Corporate responsibility and sustainability

Visa sponsorship

Not detected in the job text

Keywords

ERP
ADKAR
Change Management
Communication Strategy
Stakeholder Analysis
Training Programs
Project Management
Business Benefits
Process Changes
Cultural Awareness
Readiness Assessment
Sponsor Plan
People Manager Plan
Food Services
Finance
Supply Chain
International Environment
Deployment Methodology
Mobilization Events
Feedback Loops

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