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Sodexo Canada Ltd

Vice President, Innovation & Offer Development (70309772)

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Sep 28, 2026

Original job description

Company Description

Grow your career with a company that shares your passion!  Sodexo has an exciting new opportunity to join the team as our next Vice President, Innovation & Offer Development.

Salary: $170,000 - $220,000

At Sodexo, we believe that every role contributes to a better day for those we serve. Our teams drive innovation, efficiency, and excellence across all areas of our business - from strategic planning and operations to people-focused support functions. Together, we create the foundation that empowers our frontline teams to deliver outstanding service and value to our clients, customers, and communities.

Our purpose is to create a better everyday for everyone to build a better life for all. As the global leader in services that improve the Quality of Life, we operate in 55 countries, serving over 100 million consumers each day through our unique combination of On-Site Food and FM Services, Benefits & Rewards Services and Personal & Home Services.

Job Description

The Vice-President, Innovation & Offer Development shapes Sodexo Canada’s food and FM services business for the future by translating client priorities, consumer expectations and market trends into innovative and integrated solutions. Reporting to the Chief Executive Officer, the role serves as the enterprise bridge between Sales, Client Growth and Operations, bringing together Marketing, Culinary, Nutrition, Facilities Management, experience design, digital platforms and offer development. The Vice President leads solution development for priority new-business pursuits, renewals and strategic account-growth opportunities, ensuring solutions are commercially compelling, operationally viable and scalable. The Vice-President ensures that Sodexo’s global programs, brands and expertise are adapted to the Canadian market and tailored to meet clients’ operational, commercial and sustainability objectives. The Vice President works directly with clients through discovery sessions, solution workshops, presentations and negotiations to define what it will take to win and deliver sustained value. The role also leads a multidisciplinary team committed to strong client partnerships, consumer-centric thinking and continuous innovation.

How You'll Make an Impact:

Marketing, Brand & Offer Strategy & Execution

Set and execute the national marketing and offer strategy across Corporate, Campus, Healthcare, Senior Living, Energy & Resources and other business segments.
Translate market, client and consumer needs into differentiated value propositions, offers and activation plans; protect brand equity and ensure consistent positioning.
Lead localization and deployment of global programs and brands, including Kitchen Works and Modern Recipe, and optimize partnerships with external retail brands
Oversee operational marketing plans, campaigns, promotional builds and service activation, with clear guides, training materials, standard operating procedures and implementation governance.
Create consistent yet locally adaptable consumer experiences, including menu assortment, ranging, mix, pricing and digital touchpoints.
Partner with segment and operations leaders to ensure new and existing offers can be executed consistently at site level.

Facilities, Culinary Strategy, Product Development & Innovation

Lead the national menu and culinary strategy, culinary research and development, ingredient and recipe innovation, methods of production and food presentation standards.
Develop scalable products, services and advanced food models that improve quality, productivity, profitability and competitive differentiation.
Embed sustainability, wellness, plant-based growth and food-waste reduction commitments in culinary solutions and central menus.
Lead and develop soft and hard Facilities Management development, expertise and innovation, leveraging Sodexo’s global expertise and shaping local trends.

Nutrition, Menu Governance & Food Systems

Provide national leadership for nutrition and dietetics across retail, patient/resident dining, campus residents and other applicable services.
Govern ingredient, recipe, allergen, menu, costing and nutrition information to ensure accuracy, compliance, quality and alignment with approved vendor items.
Lead the strategic roadmap, deployment, adoption and ongoing support of NetMenu and related food-management platforms, including alignment with CBORD and downstream systems.

Client Solutions, Commercial Growth & Retention

Lead solution development for priority acquisitions, renewals, competitive rebids and strategic account-growth opportunities in partnership with Sales, Client Growth and Operations.
Engage directly with clients through discovery sessions, solution workshops, presentations and negotiations, translating their priorities into differentiated value propositions and offers.
Own the solution architecture for priority opportunities, coordinating subject-matter expertise and defining the operating model, capabilities, technology, resources and implementation requirements needed to win and deliver.
Partner with Finance, Supply Management and Operations to confirm commercial viability, operational feasibility, profitability and delivery commitments before solutions are presented to clients.
Partner with Client Growth and Operations to develop solution and experience roadmaps for strategic accounts, using client feedback, consumer insights and performance data to strengthen retention, expand services and increase account value.
Ensure a disciplined handoff of approved solutions and client commitments into mobilization and operational delivery, with early validation against the agreed solution.

Insights, Digital Enablement & Performance

Establish an insights-led approach to marketing and food-service decisions using consumer, client, competitive, financial and operational data.
Define performance indicators and reporting for campaigns, menus, platforms, sustainability commitments, consumer experience and return on investment.\
Leverage digital tools, emerging technologies and Sodexo’s global marketing and food-service network to accelerate innovation and share best practices.

Qualifications

What You'll Need to Succeed:

Education

Bachelor’s degree in Marketing, Business Administration, Hospitality, Food Science, Culinary Arts, Nutrition or a related discipline.
Graduate degree preferred. Equivalent education and relevant executive experience may be considered.

Functional Experience

Minimum 12 years of progressive experience in client solutions, marketing, food services, hospitality, facilities management, service experience or a related field.
Demonstrated experience developing and deploying complex national B2B solutions and engaging senior client stakeholders.
Experience supporting new-business pursuits, renewals and strategic account growth in a contract-services or multi-site environment preferred.

Leadership, Supervisory, and/or Managerial Experience

Minimum 7 years of senior leadership experience, including leading multidisciplinary teams and influencing complex, matrixed organizations.
Proven ability to establish governance, set priorities, manage change and deliver through cross-functional stakeholders.

Certification(s)

Culinary, dietetic, food safety, project management, facilities management or marketing credentials are assets.

Technical Skills

Advanced proficiency in marketing and consumer analytics, business-case development, digital marketing and food/menu management platforms.
Strong proficiency with Microsoft 365 and reporting/visualization tools.
Experience with NetMenu, CBORD or comparable systems is an asset.

Other Minimum Qualifications

Enterprise-level strategic thinking, strong commercial and financial acumen, executive presence, and exceptional written, verbal and presentation skills.
Demonstrated innovation, change leadership and stakeholder influence, with the ability to balance creativity with disciplined execution, compliance and operational practicality.

Travel

Ability to travel nationally across Canada up to approximately 50%, depending on business needs.
Occasional international travel may be required.

Language(s)

English proficiency required. French–English bilingualism is a strong asset

Additional Information

What Makes Sodexo Different:

Working with Sodexo is more than a job; it’s a chance to be part of something greater because we believe our everyday actions have a big impact. You belong  in a company that allows you to act with purpose and thrive in your own way. In addition, we offer:

Flexible work environment  
Competitive compensation & great employee benefits 
Training and development programs  
Countless opportunities for growth  
Corporate responsibility & sustainability  
An award-winning employer for Sustainability, Diversity & Inclusion, Corporate Social Responsibility, and much more. View Sodexo’s latest awards here
And so much more!

Sodexo is committed to Employment Equity and Diversity. We do not discriminate against any employee or applicant for employment because of national origin, race, religion, ethnic group, age, disability, gender, sexual preference, sexual or gender identity, status as a veteran or any other federal, provincial or local protected class.

We welcome and encourage applications from people with disabilities. Accommodation is available on request from candidates taking part in all aspects of the selection process.

Sodexo is committed to providing a safe and healthy working environment for our team members, customers, clients, contractors, business partners, guests, and members of the public with whom we regularly interact. We require that all new hires in hospitals, long term care facilities, and senior homes to be fully vaccinated against COVID-19 and may require any other new hires to be fully vaccinated based on the location and scope of their employment.

Thank you for your interest in Sodexo.

Please note that only those candidates under consideration will be contacted. 

Curious to learn more? Discover why Sodexo is more than just a job - follow us on social!

Instagram: @SodexoCanada

LinkedIn: Sodexo Canada Careers

Facebook: Sodexo Canada

SodexoSJP

Division: Canada HQ

Province: ON

Bonus AIP Eligible/Bonus AIP Eligible: Yes

Language Requirements/Exigences linguistiques: English

Position Type/Type de poste: Salary

Job Type/Type d'emploi: Permanent

Fly in-Fly out /Vol d'arrivée-vol de départ: No

Compensation: CAD 170000 - CAD 220000 - yearly

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More about this job

Responsibilities

Lead Sodexo Canada's marketing, offer development, culinary, nutrition, and facilities management strategies, translating client and consumer needs into differentiated, scalable solutions. Direct solution development for new business, renewals, and strategic account growth, while ensuring commercial viability, operational readiness, effective implementation, and measurable performance.

Requirements

Requires a bachelor's degree in a relevant discipline, with a graduate degree preferred, at least 12 years of progressive relevant experience, and at least 7 years of senior leadership experience. Candidates should bring executive-level strategic and commercial judgment, experience developing complex national B2B solutions, strong communication and stakeholder-influence skills, and proficiency with analytics, digital marketing, and food/menu management platforms; NetMenu or CBORD experience is an asset.

Skills

Marketing Strategy
Offer Development
Client Solutions
Business Development
Food Service Innovation
Facilities Management
Culinary Strategy
Nutrition And Dietetics
Menu Governance
Consumer Analytics
Digital Marketing
Business-Case Development
Commercial And Financial Acumen
Change Leadership
Stakeholder Management
Cross-Functional Leadership

Benefits

Flexible Work Environment
Competitive Compensation
Employee Benefits
Training And Development Programs
Career Growth Opportunities

Visa sponsorship

Not detected in the job text

Keywords

Marketing Strategy
Offer Development
Client Solutions
B2B Solutions
Food Services
Facilities Management
Culinary Research And Development
Nutrition And Dietetics
Menu Governance
NetMenu
CBORD
Digital Marketing
Consumer Analytics
Business-Case Development
Sustainability
Food-Waste Reduction
Plant-Based Food
Commercial Viability
Operational Feasibility
Strategic Account Growth
Client Retention
Solution Architecture
Microsoft 365
Reporting And Visualization Tools
Change Leadership
Project Management
Food Safety
Marketing Credentials

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