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Added 9 mins ago
Clinical Educator - Southwest Ontario
Extendicare
Burlington, ON · Burloak
Full-time
Reporting to the Senior Manager of Clinical Education, the Clinical Educator partners with home and regional leaders as well as frontline teams to deliver standardized, evidence-informed…
Added 24 mins ago
Utility Transmission Planning Manager
Jacobs
Winnipeg, MB
Full-time
As the Manager - Utility Transmission Planning, you will lead a team of transmission planning and studies engineers working closely with a variety of clients, mainly focusing on T&D…
Added 24 mins ago
Pharmacy Operation Manager
Custom Health
Mississauga, ON
Full-time
The Pharmacy Operations Manager / Pharmacist (Logistics focus) leads the safe, efficient, compliant, and patient-centered delivery of pharmacy services. This role combines pharmacist…
Added 24 mins ago
Utility Transmission Planning Manager
Jacobs
Toronto, ON
Full-time
As the Manager - Utility Transmission Planning, you will lead a team of transmission planning and studies engineers working closely with a variety of clients, mainly focusing on T&D…
Added 24 mins ago
Weekend Manager, CREST Live-In Treatment
Strides Toronto
Scarborough Bluffs Park, ON
$42.71 to $49.73 CAD / hour
Part-time
This is an existing vacancy for one (1) part-time permanent Weekend Manager, CREST Live-In Treatment (LIT) The Weekend Manager, CREST LIT provides supervision, administrative support, and…
Added 24 mins ago
Controller
Harbour Air Ltd
Vancouver, BC
Minimum 5 years in a Controller, Accounting Manager, Senior Manager, or similar leadership role.
Added 38 mins ago
Indigenous Wellbeing Leader - North
Northern Health Region, Manitoba
Winnipeg, MB
Full-time
Reporting to the Manager, Provincial Wellbeing, the Indigenous Wellbeing Leader will be instrumental in supporting the development and implementation of wellbeing initiatives, prevention…
Added 39 mins ago
Program Coordinator- Community Inclusion
Pacific Coast Community Resources
Victoria, BC
$33.77 to $38.77 CAD / hour
Full-time
Meet with Directors / Home Share Manager and perform tasks as requested
Added 39 mins ago
Manager - Major Cases & Conflicts
Saskatchewan Legal Aid Commission
Saskatoon, SK
$145,829.39 to $203,233.84 CAD / year
…organization. Reporting to the Director, Private Bar Services, each Manager will oversee Major Cases & Conflicts operations while maintaining an active practice involving the most serious,…
Added 39 mins ago
Quality Assurance Technician (Night Shift)
Cerelia Bakery Canada LP
Mississauga, ON
Full-time
Monitor production/ mixing process and personnel GMP practice.
Added 39 mins ago
Community Health Nurse - Registered Nurse
Fraser Health
Abbotsford, BC
Full-time
In accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and the Mission and Values of Fraser Health, the Community Health Nurse (CHN) -…
Added 39 mins ago
Licensed Practical Nurse, Full Scope
Fraser Health
Abbotsford, BC
Full-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 39 mins ago
Registered Nurse, Medicine
Fraser Health
BC · Tri-Cities / Coquitlam / Port Coquitlam / Port Moody, British Columbia
Part-time
In accordance with the British Columbia College of Nurses and Midwives (BCCNM) standards of practice and the Mission and Values of Fraser Health, and working collaboratively and in…
Added 39 mins ago
Licensed Practical Nurse, Full Scope
Fraser Health
Mission, BC
Temporary
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 39 mins ago
Licensed Practical Nurse, Full Scope - Abbotsford Regional Hospital and Cancer Centre
Fraser Health
Abbotsford, BC
Full-time
Under the direction of the Manager, Clinical Operations or designate and in collaboration as a member of a multidisciplinary team; performs assessments, plans, implements and evaluates…
Added 54 mins ago
Full-time Specialist, AI Adoption and Enablement (3 Years Fixed Term)
Algonquin College of Applied Arts and Technology
Ottawa, ON
Full-time
…into practical workplace solutions. Reporting to the Associate Manager, Employee Learning and Development and working closely with the Director, Artificial Intelligence, you will partner…
Added 54 mins ago
Commercial and Contracts Manager
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Vancouver, BC
$83,000 to $114,000 CAD / year
Full-time
As the Commercial and Contracts Manager you will be responsible for supporting the development, management, and execution of the commercial management workplans and administration of the…
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Proposal Specialist/Proposal Manager
hcma architecture + design
Vancouver, BC
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Immigration Services Officer
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Surrey, British Columbia
Full-time
Job Title: Immigration Case Processing Manager
Added 54 mins ago
Brachytherapy Nurse Lead
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…initiatives and leadership in all spheres of nursing: clinical, practice, education, research, and quality improvement. Working collaboratively with radiation oncologists, medical…
Added 54 mins ago
Registered Nurse
HealthCareersInSask.ca
Saskatoon, SK
Full-time
…counselling, support and follow-up. This position reports to a Site Manager or Provincial Manager within the Care Services Division; however, different reporting mechanisms may be…
Added 54 mins ago
Executive Assistant
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Ottawa, ON
$50,320 to $56,610 CAD / year
Full-time
Reports to: Executive Support and Administrative Services Manager
Added 54 mins ago
Product Manager
GeoLOGIC Systems Limited
Calgary, AB
Full-time
…technology with AI at its core, and we're looking for a Product Manager to own what we build and why. This is a role for someone who has shipped real products with real software development…
Added 54 mins ago
Postdoctoral Research Fellow
University of British Columbia
Vancouver, BC · PHSA | BC Women's Hospital (BCWH)
Full-time
Added 54 mins ago
Customer Marketing Manager - eCom
Molson Coors
Toronto, ON
In the role of eCommerce Customer Marketing Manager working in Toronto, ON, you will be part of the Omnichannel Digital team, nested in our Strategy and Capabilities function. The CMM will…

Softchoice

Sr. Alliances & Enablement Specialist, Frontier CIE Enablement

Toronto, ON, Canada
Ottawa, ON, Canada
Oakville, ON, Canada
Vancouver, BC, Canada
Calgary, AB, Canada

Apply by: Jan 9, 2027
Posting language: English
Posted: Sep 24, 2026

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Applications open in a new tab.

Original job description

Softchoice has elevated the Microsoft Customer Immersion Experience (CIE) program to a best-practice model that demonstrates what is possible when customers trust and adopt Microsoft technology.

A CIE provides a deliberate path from opportunity to delivery, aligning customer needs, sales objectives, and desired outcomes across licensing and professional services.

The Microsoft Frontier CIE Enablement Program Manager will adhere to the program’s standard operating procedures and governance for creating, delivering, managing, and following up on CIE engagements, including hand-offs to Technical Solution Architects. The role will also coordinate and manage the train-the-trainer enablement calendar.

The role requires cross-functional collaboration with facilitators, technical architects, and delivery engineers, as well as leadership reporting across Softchoice, WWT, and Microsoft.

Key responsibilities

Follow established CIE standard operating procedures from opportunity identification through delivery and hand-off to Technical Solution Architects.
Follow established governance for creating, delivering, managing, and following up on CIE engagements.
Coordinate the train-the-trainer enablement schedule across facilitators and technical teams.
Monitor and confirm schedules for CIES deliveries, maintaining a calendar
Monitor and follow up with Technical Solution Architects to ensure a seamless transition from CIE delivery to solution design.
Support Program Lead (Nolan) with reporting details for leadership (Microsoft and WWT).
Monitor program performance and escalate risks or gaps to Program Lead (Nolan).
Maintain a centralized repository of approved CIE materials, recordings, facilitator resources, customer-facing content, and proof-of-execution documentation.
Maintain a centralized repository of approved CIE materials, recordings, facilitator resources, customer-facing content, and proof-of-execution documentation
Customer satisfaction and feedback scores reporting and tracking.

Qualifications

At least three years of experience in program or partner enablement within Microsoft technology programs.
Strong knowledge of Microsoft Customer Immersion Experience (CIE) or comparable customer enablement programs.
Experience coordinating programs involving multiple internal teams and external partners
Excellent organizational skills, with demonstrated ability to manage schedules, documentation, and reporting cycles.
Strong communication skills and confidence presenting progress updates to leadership.
Experience collaborating with Technical Architects or delivery teams is an asset.

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More about this job

Responsibilities

The specialist will manage the Microsoft Customer Immersion Experience (CIE) program by following standard operating procedures and coordinating enablement schedules. They are responsible for reporting performance metrics to leadership and ensuring seamless transitions between delivery teams and technical architects.

Requirements

Candidates must have at least three years of experience in program or partner enablement within Microsoft technology programs. Strong organizational skills and the ability to collaborate effectively with technical teams and external partners are essential.

Skills

Microsoft Customer Immersion Experience
Program Management
Partner Enablement
Cross-functional Collaboration
Governance
Standard Operating Procedures
Reporting
Stakeholder Management
Technical Solution Architecture
Documentation Management
Communication
Presentation Skills
Scheduling
Data Analysis

Visa sponsorship

Not detected in the job text

Hiring contact

Nolan

Keywords

Microsoft
CIE
Customer Immersion Experience
Program Management
Enablement
Governance
SOP
Technical Solution Architect
WWT
Softchoice
Reporting
Stakeholder Management
Cross-functional Collaboration
Documentation
Train-the-trainer
Partner Management

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