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Added 21 mins ago
Digital Solution Architect Lead Advisor
NTT DATA Services
Halifax, NS
We are seeking a highly experienced AI Architect to lead the design, solutioning, and implementation of enterprise-scale AI and Agentic AI solutions. This role requires a strong blend of AI…
Added 37 mins ago
Senior Architecte IA/ML | Senior AI/ML Architect, Services professionnels pour le secteur public | Public Sector Professional Services
Amazon
Montreal, QC
…are passionate about setting innovative goals and providing technical solutions to achieve…
Added 50 mins ago
Senior IT Systems Administrator (MSP)
Myriad Information Technology Solutions Inc. - Myriad Technologies
Chilliwack, BC
Full-time
…Systems Administrator who can lead projects, solve complex technical challenges, mentor junior technicians, and help elevate the technical maturity of both our clients and our…
Added 50 mins ago
Pega Technical Architect
K&K Global Talent Solutions INC.
Mississauga, ON
Full-time
Lead the architecture, design, and delivery of scalable enterprise Pega solutions for banking programs, ensuring technical quality, reuse, platform best practices, and alignment across…
Added 1 hour ago
Cloud Architect
HISH IT SERVICES
Toronto, ON
$95 CAD / hour
Contract
We are seeking a Senior Cloud Architect with deep hands-on expertise in AWS architecture and data platforms to support a major cloud transformation initiative for a leading financial…
Added 1 hour ago
Full Stack Architect
HTD Resources
Toronto, ON
Full-time
We are looking for a Full Stack Architect with strong hands-on expertise in Java and Angular and proven experience delivering large-scale software projects for banking/financial services…
Added 1 hour ago
Data Engineer
TekStaff IT Solutions
Toronto, ON · Greater Toronto Area, Canada
Contract
In this senior, high‑impact role, you will architect, design, and implement secure, scalable, and high‑performance data solutions that power business‑critical use cases. You will mentor…
Added 1 hour ago
Architecte de solutions PLM/PLM Solution Architect
Capgemini
Montreal, QC
As a PLM Solution Architect, you will blend technical scheduling expertise with strong people ma
Added 1 hour ago
Developer - Tungsten TotalAgility (Formerly Kofax)
Tata Consultancy Services
Toronto, ON
$100,000 to $130,000 CAD / year
Full-time
Provide technical leadership, guidance, and mentorship to development team members.
Added 1 hour ago
Amazon Connect Developer / Designer
Genpact
Toronto, ON
Full-time
The ideal candidate is a strong practitioner rather than a pure architect: someone who can take ownership of a requirement or technical problem, work through the details, and deliver a…
Added 1 hour ago
Senior Enterprise Architect - Smart Cities & Emerging Technologies
TEKsystems
Calgary, AB
Contract
This is not a traditional Enterprise Architect role focused primarily on application portfolios, infrastructure architecture, governance reviews, or solution delivery.
Added 1 hour ago
Network Solutions Architect
eHealth Saskatchewan
SK · Saskatchewan
$48.26 to $62.72 CAD / hour
Full-time
As a Network Solutions Architect, you will play a key role in shaping the technology infrastructure that supports health care delivery across Saskatchewan. You will lead the design and…
Added 1 hour ago
Enterprise Account Executive
MSP OPERATIONAL CORP
Victoria, BC · Vancouver, BC
$175,000 to $180,000 CAD / year
Full-time
Comfort meeting with and presenting to senior leadership, both technical and business
Added 2 hours ago
Architecte de solutions PLM/PLM Solution Architect
Capgemini
Montreal, QC
As a PLM Solution Architect, you will blend technical scheduling expertise with strong people ma
Added 2 hours ago
Capital market support engineer
Capgemini
Montreal, QC
Experience working closely with end users, resolving day-to-day operational issues, converting functional gaps into technical specifications, and planning development activities.
Added 2 hours ago
Architectural Designer III
CRB
Mississauga, ON
$80,000 to $100,000 CAD / year
Full-time
…the world, consistently striving for the highest standard of technical knowledge, creativity and…
Added 2 hours ago
Capital market support engineer
Capgemini
Montreal, QC
Full-time
Experience working closely with end users, resolving day-to-day operational issues, converting functional gaps into technical specifications, and planning development activities.
Added 2 hours ago
Architectural Designer III
CRB
Mississauga, ON
$80,000 to $100,000 CAD / year
Full-time
…the world, consistently striving for the highest standard of technical knowledge, creativity and…
Added 3 hours ago
Full Stack Java Developer Tech Lead- Vice President
Citi
Mississauga, ON
Full-time
Serve as the technical authority and hands-on lead developer for complex modules, core frameworks, and distributed microservices.
Added 3 hours ago
Technical Architect (React Native)
AI Interviews
Toronto, ON · Greater Toronto Area, Canada
Contract
…a regulated customer-facing mobile app. Leads Discovery and Architect phases, chairs the fortnightly architecture forum with the client's technical leads, and signs Architecture Decision…
Added 3 hours ago
Product Development Engineer|
Husky Technologies
Bolton, ON
Full-time
…Development Engineer. The successful candidate will lead the technical development of packaging products working with business development, completing engineering, and subsequent launch…
Added 3 hours ago
GCP Senior Data Engineer
J&M Group
Canada
Contract
Technical Skills: Strong proficiency in SQL, Python, Java/Scala, Spark, and Apache Beam.
Added 3 hours ago
Engineering Director , Nuclear
Worley
Markham, ON
Full-time
Lead technical and organizational interfaces among the owner, architect-engineer, reactor technology provider, constructors, suppliers, utilities, operations, and other project partners.
Added 3 hours ago
Architecte Infrastructure TI
DELAN - IT Talent Solutions
Montreal, QC
Full-time
The IT Infrastructure Architect will be responsible for resolving complex IT challenges and evolving the technology architecture of a growing organization expanding through integrations,…
Added 3 hours ago
Enterprise Security Architect
Epsilon Solutions Ltd.
Toronto, ON
Contract
The Security Architect will be part of a team who’s role is to assure enterprise security architecture with a focus on the review and authorship of Architecture Decision Records (ADRs) and…

Softchoice

Sr. Alliances & Enablement Specialist, Frontier CIE Enablement

Toronto, ON, Canada
Ottawa, ON, Canada
Oakville, ON, Canada
Vancouver, BC, Canada
Calgary, AB, Canada

Apply by: Jan 9, 2027
Posting language: English
Posted: Sep 24, 2026

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Original job description

Softchoice has elevated the Microsoft Customer Immersion Experience (CIE) program to a best-practice model that demonstrates what is possible when customers trust and adopt Microsoft technology.

A CIE provides a deliberate path from opportunity to delivery, aligning customer needs, sales objectives, and desired outcomes across licensing and professional services.

The Microsoft Frontier CIE Enablement Program Manager will adhere to the program’s standard operating procedures and governance for creating, delivering, managing, and following up on CIE engagements, including hand-offs to Technical Solution Architects. The role will also coordinate and manage the train-the-trainer enablement calendar.

The role requires cross-functional collaboration with facilitators, technical architects, and delivery engineers, as well as leadership reporting across Softchoice, WWT, and Microsoft.

Key responsibilities

Follow established CIE standard operating procedures from opportunity identification through delivery and hand-off to Technical Solution Architects.
Follow established governance for creating, delivering, managing, and following up on CIE engagements.
Coordinate the train-the-trainer enablement schedule across facilitators and technical teams.
Monitor and confirm schedules for CIES deliveries, maintaining a calendar
Monitor and follow up with Technical Solution Architects to ensure a seamless transition from CIE delivery to solution design.
Support Program Lead (Nolan) with reporting details for leadership (Microsoft and WWT).
Monitor program performance and escalate risks or gaps to Program Lead (Nolan).
Maintain a centralized repository of approved CIE materials, recordings, facilitator resources, customer-facing content, and proof-of-execution documentation.
Maintain a centralized repository of approved CIE materials, recordings, facilitator resources, customer-facing content, and proof-of-execution documentation
Customer satisfaction and feedback scores reporting and tracking.

Qualifications

At least three years of experience in program or partner enablement within Microsoft technology programs.
Strong knowledge of Microsoft Customer Immersion Experience (CIE) or comparable customer enablement programs.
Experience coordinating programs involving multiple internal teams and external partners
Excellent organizational skills, with demonstrated ability to manage schedules, documentation, and reporting cycles.
Strong communication skills and confidence presenting progress updates to leadership.
Experience collaborating with Technical Architects or delivery teams is an asset.

Apply About employer

More about this job

Responsibilities

The specialist will manage the Microsoft Customer Immersion Experience (CIE) program by following standard operating procedures and coordinating enablement schedules. They are responsible for reporting performance metrics to leadership and ensuring seamless transitions between delivery teams and technical architects.

Requirements

Candidates must have at least three years of experience in program or partner enablement within Microsoft technology programs. Strong organizational skills and the ability to collaborate effectively with technical teams and external partners are essential.

Skills

Microsoft Customer Immersion Experience
Program Management
Partner Enablement
Cross-functional Collaboration
Governance
Standard Operating Procedures
Reporting
Stakeholder Management
Technical Solution Architecture
Documentation Management
Communication
Presentation Skills
Scheduling
Data Analysis

Visa sponsorship

Not detected in the job text

Hiring contact

Nolan

Keywords

Microsoft
CIE
Customer Immersion Experience
Program Management
Enablement
Governance
SOP
Technical Solution Architect
WWT
Softchoice
Reporting
Stakeholder Management
Cross-functional Collaboration
Documentation
Train-the-trainer
Partner Management

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