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Added 5 hours ago
Technical Writer/Trainer
BGIS
Markham, ON
Full-time
The Technical Writer and Trainer is accountable for documenting, standardizing, and enabling adoption of project delivery processes, tools, and governance, with a primary focus on the…
Added 1 day ago
Manager, Guide Dog Training
Canadian National Institute for the Blind
Carleton Place, ON
$85,556 to $106,945 CAD / year
Full-time
Fulfills responsibilities of a Guide Dog Mobility Instructor and/or Guide Dog Trainer in support of program as required.
Added 1 day ago
Lead Custom Order Product Specialist / Engineer - Electrical
Eaton Corporation
Milton, ON
Full-time
The Lead Custom Order Product Specialist/ engineer would serve as a technical lead for the plant electrical engineering teams in our Milton manufacturing plants.They will provide timely and…
Added 1 day ago
Training Specialist-Bilingual
CIBC
Toronto, ON
Full-time
…material for assigned applications . Develop and maintain “trainer” support material for assigned applications. Work with key partners to review materials and adjust as required. Follow the…
Added 1 day ago
Manufacturing Quality Foundations Systems Lead
Dometic
Vancouver, BC
$82,000 to $95,000 CAD / year
Full-time
…as the site's certified Yamaha (YMUS) Principle Activities trainer, develops and delivers Monozukuri training materials, and provides QA support on legacy hydraulic product defects to help…
Added 1 day ago
Senior Field Service Technician
ABB
Coquitlam, BC
Full-time
Coaching technicians and engineers, and supervising complex site activities and developing, mentoring, and providing technical guidance to colleagues. Acting as a trainer when needed, for…
Added 2 days ago
Bilingual Automotive Sales Specialist - Training and Implementation
PBS Systems
Calgary, AB
As a DTO Bilingual Trainer – Sales, you will deliver expert training and support to new and existing customers in the Sales module of our Dealer Management Software. You will primarily…
Added 2 days ago
Technical Specialist, Applications
Scarborough Health Network
EO Head Office
Full-time
Job Number: JR107178
Job Title: Technical Specialist, Applications
Department: EO ENHANCE Ontario - Outpatient Team
Job Category: Professional
Hospital Location: EO Head…
Added 2 days ago
Technical Specialist, Applications
Scarborough Health Network
EO Head Office
Full-time
Job Number: JR107176
Job Title: Technical Specialist, Applications
Department: EO ENHANCE Ontario - Outpatient Team
Job Category: Professional
Hospital Location: EO Head…
Added 2 days ago
Mammography Technologist PRN
Olathe Health
Pavilion 1, BC
Part-time
Acts as a mentor and trainer to new employees and students, assists clerical and nursing staff as needed.
Added 2 days ago
Bilingual Automotive Sales Specialist - Training and Implementation
PBS Systems
Calgary, AB
As a DTO Bilingual Trainer – Sales, you will deliver expert training and support to new and existing customers in the Sales module of our Dealer Management Software. You will primarily…
Added 2 days ago
Epic Go-Live Support Consultants - Short-Term Contract - 19496
LRO Staffing
Toronto, ON
Contract
Work collaboratively with clinical, technical, and operational stakeholders to maintain continuity throughout the transition period
Added 2 days ago
Locomotive Engineer
VB Group - Railway Services
Montreal, QC
Full-time
RAILWAY TRAINER - LOCOMOTIVE ENGINEER / TRAIN CONDUCTOR
Added 2 days ago
Aviation Technical Trainer – Engine Modules
SR Staffing
Montreal, QC
$75,000 to $150,000 CAD / year
Full-time
Our client is seeking an Aviation Technical Trainer - Engine Modules to support the development and qualification of technicians within a commercial aircraft engine Maintenance, Repair, and…
Added 2 days ago
Senior Functional Analyst, Intact Lab
Intact FC
Montreal, QC
Full-time
Support solution development and technical analyses. For example, you may be required to review existing code or document responses from third-party application programming interfaces…
Added 2 days ago
Security Compliance Coordinator
L3Harris Technologies
ON · Waterdown, ON
…documents, equipment, accountable material, etc.). Supports technical and non-technical security system architecture (i.e. CCTV, access control, alarms, etc.) to include installation,…
Added 2 days ago
Aviation Technical Trainer
SR Staffing
Montreal, QC
$75,000 to $150,000 CAD / year
Full-time
We are seeking an Aviation Technical Trainer to join a growing team in Montréal. This position is ideal for a skilled aviation professional who is passionate about developing talent,…
Added 2 days ago
Bilingual Microsoft 365 & Digital Adoption Specialist
Special Olympics Canada
Toronto, ON
$68,000 to $80,000 CAD / year
Contract
Maintain technical documentation, standards, procedures, and user support resources.
Added 2 days ago
Regional Training Professoinal
Sonova AG
Mississauga, ON
$73,600 to $92,000 CAD / year
…Human Resources to standardize training programs, strengthen trainer capabilities and improve visibility into workforce skills and qualifications. Rather than providing daily operator…
Added 2 days ago
Mill Trainer
Equinox Gold Corp.
Geraldton, ON
Full-time
We are seeking a Mill Trainer to join our team. Reporting to the Senior Training Coordinator, the Mill Trainer r is responsible for developing, delivering, and maintaining training…
Added 3 days ago
Sr. Alliances & Enablement Specialist, Frontier CIE Enablement
Softchoice
Toronto, ON · Ottawa, ON · Oakville, ON · Vancouver, BC · Calgary, AB
…and following up on CIE engagements, including hand-offs to Technical Solution Architects. The role will also coordinate and manage the train-the-trainer enablement…
Added 3 days ago
Gestionnaire, Opérations Marketing / Manager, Marketing Operations
Genetec
Remote, Canada
Full-time · Remote
Added 3 days ago
Gestionnaire, Opérations Marketing / Manager, Marketing Operations
Genetec
Montreal, QC
Full-time
Added 3 days ago
Pet Groomer & Salon Trainer
PetSmart
Calgary, AB
Full-time
PetSmart’s Salon Experience Lead (Groomer & Salon Trainer) is responsible for providing exceptional service to pet parents and supporting a high performing team while upholding the…
Added 3 days ago
Clinical Applications Specialist - Monitoring Solutions (Bilingual)
GE HealthCare
Montreal, QC
Full-time
Ability to translate complex clinical and technical information into clear, practical guidance for varied audiences.

Softchoice

Sr. Alliances & Enablement Specialist, Frontier CIE Enablement

Toronto, ON, Canada
Ottawa, ON, Canada
Oakville, ON, Canada
Vancouver, BC, Canada
Calgary, AB, Canada

Apply by: Jan 9, 2027
Posting language: English
Posted: Sep 24, 2026

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Original job description

Softchoice has elevated the Microsoft Customer Immersion Experience (CIE) program to a best-practice model that demonstrates what is possible when customers trust and adopt Microsoft technology.

A CIE provides a deliberate path from opportunity to delivery, aligning customer needs, sales objectives, and desired outcomes across licensing and professional services.

The Microsoft Frontier CIE Enablement Program Manager will adhere to the program’s standard operating procedures and governance for creating, delivering, managing, and following up on CIE engagements, including hand-offs to Technical Solution Architects. The role will also coordinate and manage the train-the-trainer enablement calendar.

The role requires cross-functional collaboration with facilitators, technical architects, and delivery engineers, as well as leadership reporting across Softchoice, WWT, and Microsoft.

Key responsibilities

Follow established CIE standard operating procedures from opportunity identification through delivery and hand-off to Technical Solution Architects.
Follow established governance for creating, delivering, managing, and following up on CIE engagements.
Coordinate the train-the-trainer enablement schedule across facilitators and technical teams.
Monitor and confirm schedules for CIES deliveries, maintaining a calendar
Monitor and follow up with Technical Solution Architects to ensure a seamless transition from CIE delivery to solution design.
Support Program Lead (Nolan) with reporting details for leadership (Microsoft and WWT).
Monitor program performance and escalate risks or gaps to Program Lead (Nolan).
Maintain a centralized repository of approved CIE materials, recordings, facilitator resources, customer-facing content, and proof-of-execution documentation.
Maintain a centralized repository of approved CIE materials, recordings, facilitator resources, customer-facing content, and proof-of-execution documentation
Customer satisfaction and feedback scores reporting and tracking.

Qualifications

At least three years of experience in program or partner enablement within Microsoft technology programs.
Strong knowledge of Microsoft Customer Immersion Experience (CIE) or comparable customer enablement programs.
Experience coordinating programs involving multiple internal teams and external partners
Excellent organizational skills, with demonstrated ability to manage schedules, documentation, and reporting cycles.
Strong communication skills and confidence presenting progress updates to leadership.
Experience collaborating with Technical Architects or delivery teams is an asset.

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More about this job

Responsibilities

The specialist will manage the Microsoft Customer Immersion Experience (CIE) program by following standard operating procedures and coordinating enablement schedules. They are responsible for reporting performance metrics to leadership and ensuring seamless transitions between delivery teams and technical architects.

Requirements

Candidates must have at least three years of experience in program or partner enablement within Microsoft technology programs. Strong organizational skills and the ability to collaborate effectively with technical teams and external partners are essential.

Skills

Microsoft Customer Immersion Experience
Program Management
Partner Enablement
Cross-functional Collaboration
Governance
Standard Operating Procedures
Reporting
Stakeholder Management
Technical Solution Architecture
Documentation Management
Communication
Presentation Skills
Scheduling
Data Analysis

Visa sponsorship

Not detected in the job text

Hiring contact

Nolan

Keywords

Microsoft
CIE
Customer Immersion Experience
Program Management
Enablement
Governance
SOP
Technical Solution Architect
WWT
Softchoice
Reporting
Stakeholder Management
Cross-functional Collaboration
Documentation
Train-the-trainer
Partner Management

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