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Server | Part Time | Hotel Victoria
Silver Hotel Group
Toronto, ON
- Part-time
Committed to delivering high levels of customer service;
Added 14 mins ago
PL
Front Desk Manager
Pomeroy Lodging
Vermilion, AB
- Full-time
As a Front Desk Manager, you will lead your team in exceeding guest expectations and creating lasting positive impressions on each guest. Your role is very important because you are your…
Added 14 mins ago
C
Fuel Accounting Analyst
Couche-Tard
Laval, QC
- Full-time
At Couche-Tard/Circle K, our mission is simple: to make our customer’s lives a little easier everyday. You may have already stopped for coffee, refueling your car, or eating something on…
Added 14 mins ago
NC
Customer Service Representative - Kelowna Airport
National Car Rental
Kelowna, BC
- Full-time
Enterprise Mobility (Canada) Inc. has an exciting opportunity for a Customer Service Representative / Return Agent. The Return Agent provides superior, friendly, and efficient service…
Added 14 mins ago
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Manager, Events
Glenbow
Calgary, AB
- Full-time
Hiring Manager: Director, Commercial Services
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OM
Operations Project Manager
OnDeck Marketing
Calgary, AB
- Full-time
Customer-Driven: You excel at building relationships with customers over time and leveraging them towards company growth.
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Manager, Information Technology
Glenbow
Calgary, AB
- Full-time
The Manager, Information Technology is responsible for the effective delivery and ongoing improvement of Glenbow’s technology services, ensuring secure, reliable, and responsive solutions…
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SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
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ZA
Financial Service Advisor - Newmarket Nissan Infiniti (26288)
Zanchin Automotive Group
Newmarket, ON
- Full-time
Ideal candidates will have a strong background and proven experience in financial agreement and customer service, including:
Added 14 mins ago
SM
Medical Radiation Technologist (CT & X-Ray)
Stevenson Memorial Hospital
Alliston, ON
- Full-time
Demonstrated commitment to customer service and teamwork.
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HR Assistant (12-month FTC)
GenesisCare UK
Windsor, ON
- Contract
This is a full-time, 12-month fixed-term contract, offering hybrid working with regular attendance at our Windsor office.
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Sr Cust Service Rep/Station
FedEx Canada
Markham, ON
- Full-time
To assist the manager in administrative and customer service operations duties as required. To assist the station customer service representatives and participate as a working member in the…
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Financial Service Representative - LendDirect Office 1561
LendDirect
Halifax, NS
- Full-time
“After starting as a Financial Service Representative in late 2021 it was within a year, I quickly rose to being a Shift Lead. I trained diligently with my Branch Manager and Assistant…
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Apprentice General Manager
Chipotle
Orleans, ON
- Full-time
Act as the leader on duty, ensuring speed of service, accuracy, and positive guest experience
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Park Ranger Team Lead
Government of Alberta
Slave Lake, AB
The Alberta Public Service works to build a stronger province for current and future generations. We make a difference in the lives of Albertans through rewarding and diverse career…
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TH
Pharmacist (Temporary Full-Time) - MH Pharmacy
Trillium Health Partners
Mississauga, ON
- Full-time
Status: Temporary Full-Time (up to 12 months)
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Human Resources Business Partner - People Services
Nova Scotia Health and IWK Health
Yarmouth, NS
Excellent customer service, interpersonal and relationship building skills
Added 14 mins ago
EM
Management Trainee
Enterprise Mobility
Antigonish, NS
- Full-time
Whether you see yourself in sales, business development, customer service, retail management, or operations, as a manager in training, you can count on a career path with a clear beginning…
Added 29 mins ago
CC
Retail Assistant Store Manager
Canna Cabana
Calgary, AB · Deer Valley, Calgary, AB
- Full-time
The Assistant Store Manager will report to the Store Manager and is responsible for providing assistance to the store management team in supervising and facilitating the daily operations of…
Added 29 mins ago
CC
Retail Shift Leader
Canna Cabana
Regina, SK · Rochdale, Regina, SK
- Part-time
Assist in the delivery of key personnel management when on shift and resolve any customer service issues as and when needed
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CC
Retail Sales Associate
Canna Cabana
Swift Current, SK
- Part-time
Experience in sales and customer service preferred.
Added 29 mins ago
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(TEMPORARY FULL-TIME) SECRETARY - GERIATRIC DEMENTIA UNIT (GDU)
Ontario Shores Centre for Mental Health Sciences
Whitby, ON
- Full-time
…provide a range of administrative, secretarial, data analysis, customer service to the Geriatrics…
Added 29 mins ago
CC
Automotive Parts Coordinator
Craftsman Collision
Kamloops, BC
- Full-time
Provides the highest levels of customer service, both internally and externally, with the goal of continuously improving the customer experience;
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Senior Software Engineer, Core Product (Hybrid)
Homebase
Remote, Canada
- $130,000 to $200,000 CAD / year
- Full-time
- Remote
Connect the domains: Solve problems where Scheduling, Time Tracking, HRM, and Payroll meet, and make those seams invisible to customers
Added 29 mins ago
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Account Executive, SMB (Retail)
Solink
Remote, Canada
- $118,000 to $140,000 CAD / year
- Full-time
- Remote
Meaningful equity: Every full-time, permanent employee has a stake in our growth.

Softchoice

Sr. Associate, Workplace Experience

Toronto, ON, Canada

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Job details

Posting language: English
Posted: Oct 26, 2026

Original job description

Why you’ll love Softchoice:

At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition into real‑world outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and growth.

With a highly engaged, high-performing team, we are certified as a Great Place to Work® in both Canada and the United States, and have been recognized as a Best Workplace in Canada for more than 20 years. We stand proudly for our people and their success through career development and advancement, and continuously strive to do what’s good for our people and communities.

As part of WWT, we connect customers to the global scale, advanced innovation, world-class partnerships, and deep expertise of a leader in AI and digital transformation. This includes access to WWT’s Advanced Technology Center (ATC), a collaborative ecosystem featuring state-of-the-art hardware and software that enables customers and partners to conceptualize, test, and validate innovative solutions before deploying them at scale.

The impact you will have:

An integral and highly visible role within our Workplace Experience team, this is more than just a job. It’s an opportunity to build a career in a fast-paced, people-first environment. Reporting to the Workplace Operations Manager, you’ll partner with the Workplace Experience and Sustainability teams to run day-to-day operations and programs across our North American portfolio.

You’ll look after about 250,000 sq ft of space plus 15 flexible real estate markets. You’ll keep every office running smoothly, from the first work order to the last event, so our people can focus on their best work.

If you get energy from creating great environments and memorable experiences, you’ll feel right at home here.

What you’ll do:

Manage day-to-day workplace activities across the portfolio and keep every facility maintained and provisioned to world-class standards
Own our work order ticketing system: respond on time against department metrics, answer questions, escalate when needed and bring in external partners for repairs, audio visual (AV) support and more
Partner with the Manager, Workplace Operations and landlord building teams to coordinate services and amenities, and share updates on closures and repairs with our people
Manage vendors: make sure they meet contract service level agreements (SLAs), onboard new ones, set up purchase orders (POs) and be the point person for payment and invoicing issues
Oversee providers for janitorial, HVAC and general maintenance, food and beverage, office supplies, interior biophilia, appliances, furniture, parking, pest control, movers and ergonomic adjustments
Administer workplace accounting processes and documentation, manage parts of the Workplace budget template and suggest ways to work more efficiently
Play a key role in small to medium operating expense (OPEX) projects, such as office refreshes, relocations and decommissions
Support net-new workplace projects, including new offices and AV fit-outs, with design reviews that put function first to support how our teams work
Manage and administer workplace technology, including AV, booking, digital signage and physical security systems, with vendors and our World Wide Technology (WWT) colleagues
Support health, safety and wellness programs, and develop and maintain emergency response plans and teams that meet company and jurisdictional regulations
Coordinate environmental sustainability programs with the Manager, Sustainability
Run onboarding and offboarding needs with People and Growth, including the monthly new hire class, Workplace 101
Plan and run events, from large meetings and conferences to social activities, with partners who help make each one easy and enjoyable
Take on other similar duties as assigned

What you’ll bring to the table:

5+ years in workplace or facilities management in a similar environment (you’ve done this before, and you’re good at it)
A proactive, “see it, solve it” mindset: you’re detail-oriented and self-driven, and you thrive on a team without regular supervision
The ability to stay cool under pressure and adapt in a fast-moving, ever-changing environment
A track record of creating, improving and maintaining workplace and facility processes (not just maintaining the status quo)
Strong skills across the Microsoft suite
Exceptional organization and multitasking: you love juggling priorities and keeping everything on track
Experience with workplace tech (AV, booking systems, security platforms, etc.)
A passion for customer service: you know it’s at the heart of a world-class employee experience
Strong communication skills: clear, professional and full of personality
A true team player and self-starter: you jump in, help out and make things happen
Flexibility to support varied hours when needed
Comfort handling heavy objects, 25 to 50 lbs
Ability to work onsite five days a week at our new Toronto office

Compensation:

A reasonable estimate of the current base pay range for this position in Toronto is $54,400 to $68,000.

Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here:

The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
Flexibility: Plan your workdays in a way that suits you best
Award-Winning Workplace: Proudly recognized as a Great Place to Work for 21 consecutive years
Inclusive Culture: We are committed to a company culture where every team member can be their authentic self
Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 7797

EoE/M/F/Vet/Disability 

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More about this job

Responsibilities

Manage day-to-day workplace and facilities operations across offices and flexible real estate markets, including work orders, vendors, budgets, workplace technology, safety, and sustainability programs. Coordinate office projects, onboarding and offboarding activities, and events to maintain effective facilities and a positive employee experience.

Requirements

Requires at least five years of workplace or facilities management experience, strong Microsoft Office skills, and experience with workplace technology such as AV, booking, and security systems. Candidates should be proactive, organized, adaptable, customer-focused, able to handle objects weighing 25–50 pounds, and available to work onsite five days a week in Toronto.

Skills

Workplace Management
Facilities Management
Vendor Management
Budget Administration
Project Coordination
Work Order Management
Microsoft Office
Audio-Visual Systems
Workplace Technology
Health And Safety
Emergency Response Planning
Sustainability Coordination
Event Planning
Customer Service
Communication
Organization And Multitasking

Benefits

Competitive Benefits
Flexible Workdays
Career Development And Advancement

Visa sponsorship

Not detected in the job text

Keywords

Workplace Experience
Facilities Management
Workplace Operations
Work Order Ticketing System
Vendor Management
Service Level Agreements
Purchase Orders
Invoicing
HVAC
Janitorial Services
Workplace Budget
Operating Expense Projects
Office Relocations
Office Decommissioning
AV Fit-Outs
Audio-Visual Systems
Booking Systems
Digital Signage
Physical Security Systems
Health And Safety
Emergency Response Plans
Sustainability Programs
Onboarding
Offboarding
Event Planning
Microsoft Office
Employee Experience
Ergonomic Adjustments

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