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Added 10 hours ago
Director, Performance Marketing
Brex
Vancouver, BC
Partnering with the Senior Director of Growth Marketing, you will scale an established acquisition engine, build an in-house center of excellence for performance and brand media buying, and…
Added 19 hours ago
EC
Event Producer - Hybrid (Project-Based)
Encore Canada
Brampton, ON
- Full-time
…creating a Scope of Work relevant to the event in conjunction with Director or Associate Director of Event Production. The Event Producer will create programs that meet the client’s needs…
Added 1 day ago
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Senior Product Manager
nesto
Montreal, QC
- Full-time
Powered by our proprietary cloud and AI technology, nesto has become one of Canada's fastest-growing mortgage lenders, gaining market share across direct-to-consumer (D2C) residential…
Added 1 day ago
V
Director, Offensive Security
Varicent
Toronto, ON
- Full-time
At Varicent, We’re Not Just Transforming The Sales Performance Management (SPM) Market - we’re Redefining How Organizations Achieve Revenue Success. Our Cutting-edge SaaS Solutions Empower…
Added 1 day ago
O
Director, Corporate Communications
OpenText
Toronto, ON
- Full-time
OpenText is seeking an accomplished and strategic communications leader to serve as Senior Director, Executive Communications & Public Affairs to help build and protect company reputation.…
Added 1 day ago
O
Director, Corporate Communications
OpenText
Waterloo, ON
- Full-time
OpenText is seeking an accomplished and strategic communications leader to serve as Senior Director, Executive Communications & Public Affairs to help build and protect company reputation.…
Added 1 day ago
O
Director, Corporate Communications
OpenText
Mississauga, ON
- Full-time
OpenText is seeking an accomplished and strategic communications leader to serve as Senior Director, Executive Communications & Public Affairs to help build and protect company reputation.…
Added 1 day ago
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Director, Global Trade Credit
Nutrien
Saskatoon, SK
- Full-time
We are seeking a Director, Global Trade Credit to lead credit risk management for a large portfolio of corporate customers across North America, with select international exposure. This…
Added 1 day ago
Principal Service Delivery Manager
Capgemini
Toronto, ON · Montreal, QC
The Service Delivery Manager/Director serves as the senior interface between the client and the Service Delivery Operations teams delivering IT infrastructure services. The Service Delivery…
Added 1 day ago
Sr. Manager, Market Operations
Gatik AI
Toronto, ON
The Sr. Manager, Market Operations is the market end-to-end operational leader responsible for building, operating, and scaling Gatik’s market presence in an assigned region. Reporting…
Added 1 day ago
TH
Fractional Director of Outreach & Sector Partnerships (EverSecure)
Tech Helps (Technology Helps)
North Bay, ON
- Full-time
Our flagship platform, EverSecure, brings governance, risk, compliance, and cybersecurity together in one place. It strengthens board accountability, risk maturity, and resilience against…
Added 1 day ago
TP
Director, Concessions and Partnership Development
Toronto Pearson International Airport
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Reporting to the Executive Director, Customer & Commercial Development, the Director, Concessions and Partnership Development provides strategic leadership for Toronto Pearson’s concessions…
Added 1 day ago
C
Director of Information Technology
CarltonOne
Markham, ON
- Full-time
CarltonOne is seeking a highly motivated Director, Information Technology to lead CarltonOne's global enterprise IT function, owning IT strategy, service management, governance, and…
Added 1 day ago
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Directeur ou directrice, Procédés et fabrication | Director, Process Manufacturing
Broccolini
Montréal-Ouest, QC
- Full-time
Added 1 day ago
TI
Director, PMO Transformation Programs, Segmentation
TekStaff IT Solutions
Toronto, ON
- Contract
TekStaff's Client has an open position for a Director, PMO Transformation Programs, Segmentation.
Added 1 day ago
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Portfolio Manager, Relative Value & Analytics, Fixed Income
AIMCo
Toronto, ON
- Full-time
Reporting to the Senior Director, Relative Value & Analytics, Fixed Income, you will be part of the team responsible for managing and supporting the daily trading of the portfolio,…
Added 1 day ago
FI
Program Director - PMO Transformation, Segmentation
FP Inc.
Toronto, ON
- $110 to $128 CAD / hour
- Contract
Risk Escalation, Governance & Delivery Transparency; Escalate material risks, interdependency issues, and capacity constraints to the appropriate Program Governance forums in a timely and…
Added 1 day ago
J
Directeur(trice) principal(e) de projets / Director, PDS Projects
JLL
Bromont, QC · CAN-CLIENT Bromont-IBM - Bromont
- Full-time
…better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow…
Added 1 day ago
Franchise Specialist, Business Banking
Scotiabank
Toronto, ON
…Scotiabank partners and associations with a footprint in the local market. You will be responsible for meeting negotiated goals set forth by their National Director, which includes business…
Added 1 day ago
LD
Material & Price Estimator
Leonardo DRS
Bedford, QC
- Full-time
Reporting directly to the Director, Supply Chain, the Estimator is responsible for supporting the Supply Chain team by obtaining and analyzing vendor quotations, evaluating material costs,…
Added 1 day ago
SS
Senior Director, Strategic Partnerships
Summit Search Group
Toronto, ON
- $170,000 to $190,000 CAD / year
- Full-time
The Senior Director of Strategic Partnerships is responsible for identifying, structuring, and managing strategic relationships that accelerate innovation, expand the organization’s market…
Added 1 day ago
Sr. Business Manager
Softchoice
Toronto, ON
At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the…
Added 1 day ago
S
Sr. Business Manager
Softchoice
Toronto, ON
- Full-time
At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the…
Added 1 day ago
BC
Directeur ou directrice, Procédés et fabrication | Director, Process Manufacturing
Broccolini Construction Inc.
Montreal, QC
- Full-time
Added 1 day ago
C
Market Transformation Specialist aka Mycelium Matchmaker
Canopy
Canada
- Full-time
Scaling a Next Gen materials sector requires more than strong technology or a willing buyer. Feedstock, infrastructure, market demand, capital, policy, and timing all have to align.

Softchoice

Sr. Business Manager

Toronto, ON, Canada

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Job details

Education: Bachelor’s degree
Posting language: English
Posted: Oct 23, 2026

Original job description

Why you’ll love Softchoice:

At Softchoice, a World Wide Technology (WWT) company, we work together to make a new world happen. As an IT solutions provider serving U.S. commercial and SMB organizations, as well as the entire Canadian market, we help organizations turn ambition into real‑world outcomes. We do this through the delivery of secure cloud, AI, software and digital workplace solutions that enable agility, innovation and growth.

With a highly engaged, high-performing team, we are certified as a Great Place to Work® in both Canada and the United States, and have been recognized as a Best Workplace in Canada for more than 20 years. We stand proudly for our people and their success through career development and advancement, and continuously strive to do what’s good for our people and communities.

As part of WWT, we connect customers to the global scale, advanced innovation, world-class partnerships, and deep expertise of a leader in AI and digital transformation. This includes access to WWT’s Advanced Technology Center (ATC), a collaborative ecosystem featuring state-of-the-art hardware and software that enables customers and partners to conceptualize, test, and validate innovative solutions before deploying them at scale.

The impact you will have:

The Senior Business Manager is the business operator and strategic partner to the Regional Vice Presidents (RVPs) who own P&L results across Softchoice’s sales regions and segments. This role translates regional strategy, growth targets, and P&L accountability into clear, measurable execution across multiple regions, segments, and teams.

The Senior Business Manager owns the regional business plan, scorecard, and business outlook, and has direct influence over and day-to-day management of the P&L levers behind them. The role acts as a trusted advisor to the RVPs on performance, investment, and organizational decisions. The role runs the region’s operating rhythm, shapes resource and investment recommendations, and leads cross-functional alignment with Sales Operations, Finance, HR, Enablement, Marketing, and other teams at the director and VP level. The goal is to give the RVPs the leverage to run their regions as a business.

This role does not manage sellers or own centralized programs. Central teams design the frameworks; the Senior Business Manager applies them regionally and turns them into decisions and action. The RVPs retain ownership of the P&L. The role reports to the Vice President and works as a senior individual contributor with no direct reports. The role operates with significant autonomy and broad influence across the regional leadership teams.

What you'll do:

1. Regional strategy, planning and performance

Own the regional business plan, scorecard, and business outlook covering revenue, gross margin, direct contribution, pipeline, and productivity. Directly manage and influence the P&L drivers, while the RVPs retain ownership of the results.
Lead annual and quarterly planning, including target setting, quota and territory allocation, coverage models, and long-range regional strategy, in partnership with Finance and Sales Operations.
Turn performance data into insight. Identify gaps, risks, and opportunities, quantify their impact, and bring clear, decision-ready recommendations to the RVPs and the Vice President.
Own forecast quality and gap-to-plan management, and recommend corrective actions before quarter-end risk materializes.
Serve as the trusted advisor and thought partner to the RVPs on regional priorities, trade-offs, and sequencing.
Prepare and present executive-level materials for the Vice President, senior leadership, and regional town halls.

2. Operating rhythm and leadership alignment

Design and run the regional operating rhythm: weekly, monthly, and quarterly business reviews, including agendas, inputs, decisions, action tracking, and follow-through.
Hold regional Directors and cross-functional leaders accountable to commitments by tracking actions to closure and escalating risks with recommendations.
Standardize inspection routines and performance conversations across teams, so the region operates consistently.
Facilitate regional leadership meetings, offsites, and planning sessions.

3. Resource and investment management

Advise the RVPs on headcount, coverage, investment, and capacity decisions, supported by business cases, scenario modelling, and return-on-investment analysis.
Manage regional budget, expense, and headcount planning with Finance and HR, with RVP sign-off, and recommend reallocation when outcomes do not match investment.
Track whether resources, including new hires, programs, and tools, are deployed effectively and deliver the expected outcomes such as ramp time, productivity, and margin.
Contribute to organizational design and talent decisions in partnership with HR, including role design, span of control, and succession planning.

4. Cross-functional leadership and orchestration

Lead the region’s partnership with Sales Operations, Finance, HR, Enablement, Marketing, and other teams, influencing Directors and VPs without direct authority.
Drive complex, multi-team dependencies and issues to resolution so the RVPs do not have to coordinate everything directly.
Apply centrally designed frameworks, programs, and tools regionally, and give structured feedback to central teams to shape what comes next.
Represent the region in enterprise planning forums and communicate regional priorities and decisions to senior stakeholders.

5. Change leadership and continuous improvement

Lead regional adoption of new go-to-market models, tools, and ways of working, with clear communication, measurable adoption targets, and outcome tracking.
Identify and lead process improvements that simplify work for sellers and leaders, reduce administrative load, and improve regional efficiency.
Use data, analytics, and AI-enabled tools to improve the speed and quality of regional decisions.
Mentor and share best practices with peers in business operations roles in other regions.

What you'll bring to the table:

10+ years of progressive experience in sales operations, business operations, strategy, corporate finance, or consulting, with 5+ years in a senior or leadership role in a technology, software, cloud, or services organization.
Proven experience managing, influencing, or directly supporting a P&L, business plan, or forecast for a large B2B sales organization.
Track record of acting as a trusted advisor to senior executives, with executive presence and the ability to challenge and influence at VP level.
Advanced financial and analytical skills, including forecasting, scenario modelling, and investment business cases.
Demonstrated success leading enterprise-level operating cadences and cross-functional initiatives, influencing without direct authority.
Experience driving change at scale, including the rollout and adoption of new tools, programs, or operating models.
Advanced proficiency with CRM (such as Salesforce), BI and reporting tools, and Excel; experience applying AI-enabled tools to planning and analysis.
Exceptional written and verbal communication, sound judgment, and discretion with confidential information.
Bachelor’s degree in business, finance, or a related field required; MBA or equivalent experience strongly preferred.

Compensation:

A reasonable estimate of the current base pay range for this position in Toronto is $106,400 to $133,000, annually + 14% as target incentives.

Actual salary will be based on a variety of factors, including location, experience, skill set, education, and related certification. The range for this position in other geographic locations may differ.

Softchoice offers a comprehensive and competitive benefit plan to all full-time employees, which includes:

Health and Wellbeing: Medical and Dental Care, Employee & Family Assistance Program
Financial Benefits: RRSP/DPSP Retirement Savings Plan with Company Matching, Life and Disability Insurance
Paid Time Off: Vacation and Sick Leave, Holidays, Parental Leave, Volunteer Days, Bereavement Leave
Additional Perks: Employee Discount Program

Not sure if you qualify? Think about applying anyway:

We understand that not everyone brings 100% of the skills and experience for the role.

At Softchoice, we offer opportunities to a diverse group including those with a variety of workplace experiences and backgrounds. Whether you are new to corporate tech, returning to work after a gap in employment, or looking to transition and take the next step in your career, we are excited to learn more about you and encourage you to apply.

Why You’ll Love Working Here:

The People: You’ll thrive in our collaborative environment, surrounded by incredible colleagues who foster support and innovation, driving our collective success
High-Performing Culture: At Softchoice, we are dedicated to achieving our goals and committed to success for our customers and each other
Flexibility: Plan your workdays in a way that suits you best
Award-Winning Workplace: Proudly recognized as a Great Place to Work for 21 consecutive years
Inclusive Culture: We are committed to a company culture where every team member can be their authentic self
Competitive Benefits: Benefit from competitive perks that start on day one

Inclusion & Equal opportunity employment:

We are an equal opportunity employer committed to diversity, inclusion & belonging. People seeking employment at Softchoice are considered without regard to any protected category including but not limited to, race, color, religion, national origin, age, sex, marital status, ancestry, disability, veteran status, gender identity, or sexual orientation.

Require accommodation? We are ready to help:

We are proud to provide interview & employment accommodation during the recruitment and hiring process. If you require any accommodation to apply or interview for a position, please reach out directly to asktalentacquisition@softchoice.com. We are committed to working with you to best meet your needs.

Our commitment to your experience:

We are committed to the safety of all applicants and team members. With that in mind, we have implemented digital interviewing for everyone. We understand that you may need to interview with distractions around you (such as children or furry friends) and we will be doing the same.

Before you start with us, we will conduct a criminal record check, verify your education, and check your references.

When you join Softchoice, we will onboard you remotely. Don't worry. It's quick, simple and you'll be connected with your new team in no time.

Job Requisition ID: 7802

EoE/M/F/Vet/Disability 

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More about this job

Responsibilities

The Senior Business Manager acts as a strategic partner to Regional Vice Presidents, overseeing regional business plans, scorecards, and P&L drivers. This role manages the regional operating rhythm and leads cross-functional alignment across sales operations, finance, and HR to drive growth and execution.

Requirements

Candidates must have 10+ years of experience in sales operations, business operations, strategy, or finance, with at least 5 years in a senior leadership role. A bachelor's degree is required, while an MBA or equivalent experience is strongly preferred.

Skills

Sales operations
Business operations
Strategic planning
Corporate finance
P&L management
Forecasting
Scenario modelling
Investment analysis
Cross-functional leadership
Change management
CRM
Salesforce
BI tools
Data analytics
AI-enabled tools
Executive communication

Benefits

Medical care
Dental care
Employee & family assistance program
Life insurance
Disability insurance
Vacation
Sick leave
Parental leave
Volunteer days
Bereavement leave
Employee discount program

Visa sponsorship

Not detected in the job text

Keywords

Business Manager
Sales Operations
P&L Management
Strategic Planning
Forecasting
Scenario Modelling
CRM
Salesforce
BI Tools
Data Analytics
AI
Cloud Solutions
Software
Digital Transformation
Corporate Finance
Change Leadership
Budget Management
Headcount Planning
Executive Presence
B2B Sales
Performance Management
Business Outlook
Operational Rhythm
Cross-functional Alignment
Investment Analysis
Go-to-market Models
Process Improvement
Mentorship
Reporting Tools
Excel

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