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SoftMoc

Seasonal Sales Associate

Toronto, ON, Canada
Etobicoke, ON, Canada

Part-time

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Job details

Job type: Part-time
Apply by: Dec 6, 2026
Posting language: English
Posted: Nov 6, 2026

Original job description

Company Description SoftMoc is a national Canadian and international e-commerce footwear retailer with over 115 locations in premier shopping destinations across the country, complemented by a leading online store at www.SoftMoc.com. The company offers many top brand names in footwear and leverages cutting-edge technology and web design to deliver an engaging shopping experience.

Team members benefit from dynamic pay structures that combine hourly compensation with commissions, perks, and bonuses tied to enhancing the total customer experience. Seasonal Sales Associates join a collaborative environment with opportunities to develop retail and customer service skills while contributing to a strong customer-focused culture.

Role Description The Seasonal Sales Associate is a part-time, on-site role located in Etobicoke, ON. In this role, the associate supports customers by greeting them, answering product questions, and guiding them through footwear selections to ensure a positive shopping experience. Daily responsibilities include processing sales transactions, handling returns and exchanges, maintaining visual merchandising standards, and keeping the sales floor and stockroom organized. The associate is expected to learn product features, stay informed about promotions, and actively contribute to achieving individual and store sales goals. The role may also involve collaborating with team members, assisting with inventory counts, and supporting other store operations as needed during peak seasonal periods.

Qualifications

Customer service and sales skills, including the ability to engage customers, identify needs, and recommend appropriate products.
Cash handling and point-of-sale skills, with accuracy in processing transactions, returns, and exchanges.
Retail operations skills, such as merchandising, inventory support, and maintaining a clean, organized sales environment.
Communication and interpersonal skills to work effectively with customers and team members in a fast-paced setting.
Ability to work flexible part-time hours, including evenings, weekends, and holidays during seasonal peaks.
Strong reliability, attention to detail, and a proactive approach to meeting sales and service goals.
Previous retail or customer-facing experience is an asset but not required; training will be provided.

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More about this job

Responsibilities

Greet customers, answer product questions, recommend footwear, and process sales, returns, and exchanges. Maintain merchandising and store organization, learn product features and promotions, and support inventory and sales goals during seasonal peaks.

Requirements

Applicants should have customer service and sales abilities, accurate cash-handling and point-of-sale skills, and the communication skills to work effectively in a fast-paced retail setting. Flexible availability for part-time evening, weekend, and holiday shifts, reliability, and attention to detail are expected; previous retail experience is an asset but not required.

Skills

Customer Service
Sales
Customer Engagement
Needs Identification
Product Recommendations
Cash Handling
Point-of-Sale Transactions
Returns And Exchanges
Visual Merchandising
Inventory Support
Communication
Interpersonal Skills
Organization
Attention To Detail
Reliability
Teamwork

Visa sponsorship

Not detected in the job text

Keywords

Footwear Retail
Customer Service
Sales
Customer Engagement
Product Recommendations
Cash Handling
Point Of Sale
Sales Transactions
Returns
Exchanges
Visual Merchandising
Inventory Counts
Stockroom Organization
Sales Floor Organization
Product Features
Promotions
Sales Goals
Retail Operations
Seasonal Retail
Teamwork

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