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Added 4 mins ago
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Senior Project Manager
Phair Talent Partners
Barriere, BC
- $150,000 to $180,000 CAD / year
- Full-time
Simpcw Resources Group is seeking a Senior Project Manager to lead the successful delivery of multiple major projects from initiation through to final completion. Reporting directly to the…
Added 4 mins ago
MN
System Engineer
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Matchtech is working with a key client in Toronto to support the recruitment of a number of Requirements Engineers. These roles are open to various grades/levels and offering competitive…
Added 4 mins ago
Y
Technical Project Manager – Microsoft Fabric
Yochana
Brampton, ON
- Contract
Delivered pilots, PoCs or assessments under fixed-price milestones with formal client sign-off
Added 4 mins ago
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Senior Project Manager
Multiplex
Toronto, ON
- Full-time
Understand and actively manage client expectations, contract, and relationships
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Software Developer
Proven
Calgary, AB
- Full-time
We are hiring a Software Developer to join that effort, working under our Lead Full-Stack Developer. You will take applications from scope to production: designing data models, building…
Added 4 mins ago
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Senior Business Analyst
Teqfocus
Markham, ON
- Full-time
Lead business analysis activities for enterprise-priority initiatives, connecting business objectives to well-defined requirements, process improvements, solution validation, implementation…
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Project Manager
Multiplex
Toronto, ON
- $125,000 to $145,000 CAD / year
- Full-time
Chair weekly client meetings and subcontractor coordination meetings and lead internal meetings
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Bilingual Facility Services Manager (EN/FR)
BGIS
Montreal, QC
- Full-time
…operations, vendor management and service management for the client(s) they support, as well as, data verification, reporting and analysis; and assists in the review, development and…
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Commercial Director - Buildings
Graham
Mississauga, ON
- Full-time
Lead the Buildings Division’s commercial function, providing strategic direction and oversight across contractual, financial, commercial, risk, and opportunity management activities.
Added 4 mins ago
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Software Developer
Proven
Mississauga, ON
- Full-time
We are hiring a Software Developer to join that effort, working under our Lead Full-Stack Developer. You will take applications from scope to production: designing data models, building…
Added 4 mins ago
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Sales Manager - Utility Scale Wind Energy
Progressive
Montreal, QC
- $132,000 to $170,000 USD / year
- Full-time
Lead the sales process from opportunity identification through proposal development, negotiation, and contract execution.
Added 4 mins ago
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Agent Import Maritime / Ocean Import Agent (592943)
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Montreal, QC
- Full-time
Minimum de 3-5 ans d’expérience dans un poste similaire ou dans un environnement connexe.
Added 4 mins ago
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Senior Estimator
InTandem Talent
Hamilton, ON
- Full-time
With over 120 years of experience in North America, Soletanche Bachy Canada (“SB Canada”) is an established leader in the deep foundations industry. Through our affiliation with the…
Added 4 mins ago
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Marketing Specialist
88West Realty Ltd.
North Vancouver, BC
- Full-time
…Mainland. Founded on a commitment to integrity, education, and client-first mindset, we're building a reputation as a forward-thinking leader in Metro Vancouver real estate and we're…
Added 4 mins ago
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Seeburger Lead
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Vancouver, BC
- $90,450 to $136,500 CAD / year
- Full-time
Infosys is looking for Seeburger Onsite Lead with strong expertise in managing L2 support operations for enterprise B2B/EDI platforms. You will also play an important role in the…
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Senior Projects Manager, Major Projects
BGIS
Vancouver, BC
- Full-time
Extensive client interaction experience at an intermediate level.
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Senior Enterprise Architect
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Markham, ON
- Full-time
…architectures, and industry-specific frameworks that give every Teqfocus client a head start - and give every Teqfocus practitioner work that compounds over…
Added 4 mins ago
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Industrial Design Director
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- Full-time
Lead and mentor the Morelli design team and external collaborators, ensuring high-quality, consistent and successful delivery of client mandates.
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Technical Project Manager
TechDoQuest
Brampton, ON
- Contract
Has delivered pilots, PoCs or assessments under fixed-price milestones with formal client sign-off
Added 4 mins ago
Customer Experience Manager
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…passion for fashion and customer service. They recruit and lead a winning team that provides a unique and memorable shopping experience to every customer. They foster a vibrant, fun,…
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Part Time Porter (Everclean)
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Added 4 mins ago
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Business Development Manager
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Canada
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Develop relationships with key decision-makers across multiple levels within client organizations
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CRM Business Analyst - TD Asset Management
TD
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- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 4 mins ago
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Software Engineer II
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 4 mins ago
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Civil Engineers (EIT to P.Eng)
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…planners, and project managers. With more than 50 years of experience and a team of 60+ professionals, we work on unique projects throughout BC and northern Canada. Our client base includes…

Sofvie Inc.

Implementation & Training Specialist

Sudbury, ON, Canada
Greater Sudbury, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

ABOUT SOFVIE

Sofvie Inc. is a Canadian software company headquartered in Sudbury, Ontario. Built for miners, by miners, Sofvie was founded on a simple belief: everyone deserves to go home safely at the end of every shift. When operations run with a high level of operational excellence, safety and quality follow.

Our flagship product, the Sofvie Safe Performance Platform, is built for high-risk industrial operations. Sofvie replaces paper forms, spreadsheets, and disconnected systems with a single source of truth that connects frontline workers with Safety and Operations leaders. Workers get tools that are fast and easy to use in the field, while leaders get the visibility and data they need to identify risk, make better decisions, and improve operational performance.

With deep roots in underground mining, Sofvie is trusted by organizations including Glencore, Hudbay Minerals, Epiroc, Alamos Gold, and McEwen Mining, alongside more than 100 other organizations across North America. We’re also expanding our footprint across construction, energy and utilities, oil and gas, and manufacturing.

We’re a growing team building out our go-to-market function as we scale.

THE ROLE

We're hiring an Implementation & Training Specialist to guide clients through their first steps with Sofvie and set them up for long-term success. You'll be the face of Sofvie during onboarding, helping clients confidently adopt the Sofvie Safe Performance Platform to support safer, more efficient operations.

You'll lead onboarding from initial setup through implementation. You'll work closely with clients to understand their needs, build tailored training plans, and prepare their teams to use Sofvie effectively. Along the way, you'll work across departments to keep implementations on track, improve processes, and deliver a consistent, high-quality client experience.

We're looking for someone organized, collaborative, and client-focused who enjoys teaching, coordinating projects, and turning client needs into clear actions.

WHAT YOU’LL DO

Lead client onboarding: Coordinate and track every onboarding activity, timeline, and deliverable from initial setup through implementation
Coordinate across departments: Work with every team involved in onboarding to resolve issues, manage dependencies, and finish on time
Build tailored training plans: Design training around each client's workflows, operational needs, and learning goals
Train clients, virtually and on-site: Deliver practical, engaging training that helps clients make Sofvie part of their daily operations
Be the client's go-to contact: Communicate clearly, answer questions, and meet client needs while keeping scope and timelines aligned
Share what you learn: Pass client feedback and implementation insights to internal teams to improve the product
Train our own team: Build internal product knowledge so every employee can support clients and deliver a consistent experience

This is an on-site role based at our Sudbury office, with occasional travel to client sites for on-site training and implementation.

WHAT WE’RE LOOKING FOR

Coachable and open to direct feedback, with a drive to keep improving
Curious about our clients, their operations, and the challenges they face
Adaptable and ready to work at a growing company
Organized and disciplined, with strong communication and follow-through
Training experience is an asset, but not required

Bonus if you have:

Experience with SaaS products
Experience in mining, Safety/EHS, or other industrial environments
Train the Trainer certification and experience

WHY SOFVIE

Your work keeps people safe: Every rollout you lead puts tools in the hands of the workers who need them most, on some of the most demanding job sites.
Be the reason clients succeed: You'll be the first real experience every client has with Sofvie, and you'll have a direct impact in their long-term adoption and success.
Build it, don't inherit it: Help shape how Sofvie onboards and trains every client, and set the standard others will follow as the team grows.
Real ownership, visible impact: Join a growing team where your ideas turn into action quickly and your wins don't go unnoticed.

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More about this job

Responsibilities

Lead client onboarding from initial setup through implementation, coordinating timelines, deliverables, dependencies, and internal teams. Develop tailored training plans, train clients and internal employees, serve as the client’s main contact, and share feedback to improve the product and onboarding process.

Requirements

The role calls for an organized, disciplined, adaptable, and collaborative person with strong communication and follow-through who is curious about client operations and open to feedback. Training experience is an asset but not required; SaaS, mining, safety/EHS, industrial experience, and Train the Trainer certification are bonuses.

Skills

Client Onboarding
Implementation Coordination
Project Coordination
Training Plan Development
Client Training
Client Communication
Cross-Functional Collaboration
Time Management
Organization
Adaptability
Process Improvement
Product Knowledge
Client Needs Analysis
Feedback Collection

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Client Onboarding
Software Implementation
Client Training
Training Plans
Train the Trainer
Mining
Safety
EHS
Industrial Operations
Operational Excellence
Project Coordination
Cross-Functional Collaboration
Client Experience
Product Adoption
Process Improvement
Client Feedback
Risk Identification
Frontline Workers
Safety and Operations
Construction
Energy and Utilities
Oil and Gas
Manufacturing

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