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Added 1 min ago
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Senior Mine Engineer
Alamos Gold Inc.
Dubreuilville, ON
- Full-time
The Senior Mining Engineer leads the mine planning team and provides services to the mine operation by directing the creation and implementation of the mine plan. He/she will report to the…
Added 1 min ago
HO
Senior Manager, Community and Access
House of Friendship
Kitchener, ON
- Full-time
Lead, develop, support and provide strategic leadership to the Community Services management team and Intake team and provide oversight to the supervisory team, direct service team, and…
Added 1 min ago
HO
Health & Safety and Claims Management Specialist
House of Friendship
Kitchener, ON
- Contract
…status quo. We get energy from ongoing learning and growth. We lead with passion and believe without a doubt that everyone deserves to belong and thrive. We live and breathe our values of…
Added 1 min ago
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Senior Manager, Clinical Quality Assurance
AbbVie
Toronto, ON
- $134,000 to $184,000 CAD / year
- Full-time
The RDQA AREA Senior Manager will provide support for the assigned countries and region and will be responsible for the implementation/execution of activities related to proactive quality…
Added 16 mins ago
T
Business Systems Analyst III
TD
London, ON · Toronto, ON
- Full-time
…attestations. Maintain business and technical metadata, the team’s SharePoint site, and documentation of events and…
Added 16 mins ago
Senior Customer Engineer, Named Enterprise - Montreal, QC
Cloudflare
Montreal, QC
Customer Adoption & Value Realization: Provide oversight to technical onboarding and implementation, but not execute the implementation, serving as the primary executive and engineering…
Added 16 mins ago
Retail Experience Lead
Fire & Flower Inc.
Mississauga, ON
The Retail Experience Lead maintains store appearance and product presentation to company standards and acts as a knowledge resource for team members. Duties include but are not limited to…
Added 16 mins ago
M
Stagiaire en affaires médicales / Medical Affairs Intern
MSD
Kirkland, QC
- Full-time
Our Medical Affairs team advances patient care by engaging in scientific exchange with external medical experts and industry professionals ensuring the scientific value of our products is…
Added 16 mins ago
M
Manager, Strategic Partnership Development
Metrolinx
Toronto, ON
- Full-time
Our Non-Fare Sales Office is seeking a Manager, Strategic Partnership Development for a 14-month contract to lead the growth of corporate and strategic partnerships. This role is…
Added 16 mins ago
FT
Conseiller(ère) en ressources humaines // HR Advisor
Face to Face Games
Montreal, QC
- Full-time
Added 16 mins ago
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Environmental Monitor
Canacre
Toronto, ON
- Full-time
Act as an environmental lead for the Environment team
Added 16 mins ago
C
Environmental Monitor
Canacre
Barrie, ON
- Full-time
Act as an environmental lead for the Environment team
Added 17 mins ago
TU
Director, Hospitality Services (Hospitality Services)
Trent University
Peterborough, ON
- $128,095 to $142,327 CAD / year
- Full-time
…As a member of the Housing & Hospitality Services leadership team, the Director works closely divisional leaders to align service delivery, infrastructure planning, financial stewardship…
Added 17 mins ago
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Energy Marshal
GagaMuller
Regina, SK
- Full-time
· Lead implementation and oversight of site energy control and LOTO programs.
Added 17 mins ago
P4
Product Design Lead
Port 443 Inc.
Burlington, ON
- $110,000 to $140,000 CAD / year
- Full-time
We’re looking for a Lead Product Designer to help guide and mentor our already awesome team and make our products genuinely easier and better to use. This is a new role within an…
Added 31 mins ago
K
Senior Software Engineer, Asset Management Digital Solutions (AMDS)
KPMG
ON · Toronto, Ontario
- Full-time
…far-reaching innovation and intelligence capabilities. The team is committed to learning and development and solving tax technology problems for the…
Added 31 mins ago
CO
Program Manager, IT (MMS)
College Of Early Childhood Educators
Toronto, ON
- Full-time
- Temporary
In addition to facilitating product direction, you will also manage the full project lifecycle - coordinating project team members, managing timelines, addressing risks, and ensuring…
Added 31 mins ago
E
Payroll Team Lead, International
EllisDon
London, ON
- Full-time
You as a Payroll Team Lead, International will:
Added 31 mins ago
M
Director Change Enablement
Manulife
Toronto, ON · Waterloo, ON
- Full-time
The Director, Change Enablement & Business Readiness will lead the people and business-readiness dimensions of significant transformation initiatives. This role will partner closely with…
Added 31 mins ago
M
Senior Analyst, Operations Risk & Controls
Manulife
Halifax, NS · Toronto, ON · Waterloo, ON
- Full-time
Lead operational risk assessments for large-scale transformation initiatives, technology implementations, and process redesign efforts.
Added 31 mins ago
H
Product Owner Manager
HP
Vancouver, BC
- Full-time
The Product Owner Manager will lead the transformation of the existing Product Owner organization into a high-performing, product-centric capability. This leader will establish clear role…
Added 46 mins ago
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Controllership and Risk Lead
Health | Santé
Toronto, ON
- $86,379 to $127,288 CAD / year
- Full-time
As a member of the Quality Assurance team, you will liaise with program areas and the Financial Management Branch and be the subject matter expert on a variety of controllership and…
Added 46 mins ago
NB
Chief Technical Support Analyst End-User IT
National Bank of Canada
Toronto, ON
- Full-time
As a Chief Technical Support Analyst, End-User IT Support you will be part of a specialized end-user support team that provides advanced, hands-on deskside and trading-floor support for…
Added 46 mins ago
AA
Chief Technology Officer
Ari Agency Executive Search & Digital Recruitment
Toronto, ON
- Full-time
We are seeking a CTO / VP Engineering to lead our technology organization through its next stage of growth.
Added 46 mins ago
Indigenous Engagement Coordinator, MOP (Contract)
Trans Mountain
Burnaby, BC
Reports to: Acting Team Lead, Indigenous Engagement

Sofvie Inc.

Implementation & Training Specialist

Sudbury, ON, Canada
Greater Sudbury, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

ABOUT SOFVIE

Sofvie Inc. is a Canadian software company headquartered in Sudbury, Ontario. Built for miners, by miners, Sofvie was founded on a simple belief: everyone deserves to go home safely at the end of every shift. When operations run with a high level of operational excellence, safety and quality follow.

Our flagship product, the Sofvie Safe Performance Platform, is built for high-risk industrial operations. Sofvie replaces paper forms, spreadsheets, and disconnected systems with a single source of truth that connects frontline workers with Safety and Operations leaders. Workers get tools that are fast and easy to use in the field, while leaders get the visibility and data they need to identify risk, make better decisions, and improve operational performance.

With deep roots in underground mining, Sofvie is trusted by organizations including Glencore, Hudbay Minerals, Epiroc, Alamos Gold, and McEwen Mining, alongside more than 100 other organizations across North America. We’re also expanding our footprint across construction, energy and utilities, oil and gas, and manufacturing.

We’re a growing team building out our go-to-market function as we scale.

THE ROLE

We're hiring an Implementation & Training Specialist to guide clients through their first steps with Sofvie and set them up for long-term success. You'll be the face of Sofvie during onboarding, helping clients confidently adopt the Sofvie Safe Performance Platform to support safer, more efficient operations.

You'll lead onboarding from initial setup through implementation. You'll work closely with clients to understand their needs, build tailored training plans, and prepare their teams to use Sofvie effectively. Along the way, you'll work across departments to keep implementations on track, improve processes, and deliver a consistent, high-quality client experience.

We're looking for someone organized, collaborative, and client-focused who enjoys teaching, coordinating projects, and turning client needs into clear actions.

WHAT YOU’LL DO

Lead client onboarding: Coordinate and track every onboarding activity, timeline, and deliverable from initial setup through implementation
Coordinate across departments: Work with every team involved in onboarding to resolve issues, manage dependencies, and finish on time
Build tailored training plans: Design training around each client's workflows, operational needs, and learning goals
Train clients, virtually and on-site: Deliver practical, engaging training that helps clients make Sofvie part of their daily operations
Be the client's go-to contact: Communicate clearly, answer questions, and meet client needs while keeping scope and timelines aligned
Share what you learn: Pass client feedback and implementation insights to internal teams to improve the product
Train our own team: Build internal product knowledge so every employee can support clients and deliver a consistent experience

This is an on-site role based at our Sudbury office, with occasional travel to client sites for on-site training and implementation.

WHAT WE’RE LOOKING FOR

Coachable and open to direct feedback, with a drive to keep improving
Curious about our clients, their operations, and the challenges they face
Adaptable and ready to work at a growing company
Organized and disciplined, with strong communication and follow-through
Training experience is an asset, but not required

Bonus if you have:

Experience with SaaS products
Experience in mining, Safety/EHS, or other industrial environments
Train the Trainer certification and experience

WHY SOFVIE

Your work keeps people safe: Every rollout you lead puts tools in the hands of the workers who need them most, on some of the most demanding job sites.
Be the reason clients succeed: You'll be the first real experience every client has with Sofvie, and you'll have a direct impact in their long-term adoption and success.
Build it, don't inherit it: Help shape how Sofvie onboards and trains every client, and set the standard others will follow as the team grows.
Real ownership, visible impact: Join a growing team where your ideas turn into action quickly and your wins don't go unnoticed.

Apply About employer

More about this job

Responsibilities

Lead client onboarding from initial setup through implementation, coordinating timelines, deliverables, dependencies, and internal teams. Develop tailored training plans, train clients and internal employees, serve as the client’s main contact, and share feedback to improve the product and onboarding process.

Requirements

The role calls for an organized, disciplined, adaptable, and collaborative person with strong communication and follow-through who is curious about client operations and open to feedback. Training experience is an asset but not required; SaaS, mining, safety/EHS, industrial experience, and Train the Trainer certification are bonuses.

Skills

Client Onboarding
Implementation Coordination
Project Coordination
Training Plan Development
Client Training
Client Communication
Cross-Functional Collaboration
Time Management
Organization
Adaptability
Process Improvement
Product Knowledge
Client Needs Analysis
Feedback Collection

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Client Onboarding
Software Implementation
Client Training
Training Plans
Train the Trainer
Mining
Safety
EHS
Industrial Operations
Operational Excellence
Project Coordination
Cross-Functional Collaboration
Client Experience
Product Adoption
Process Improvement
Client Feedback
Risk Identification
Frontline Workers
Safety and Operations
Construction
Energy and Utilities
Oil and Gas
Manufacturing

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