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Added 4 mins ago
M&
Communications Specialist - Reach and Engagement
McKinsey & Company
Algoma Unorganized North Part, ON
- Full-time
Knowledge of private partnership model and experience working in related industry
Added 4 mins ago
MN
Signaling Engineer
Matchtech North America
ON · Ontario, Canada
- Full-time
…Manager, Rail Systems Engineering, the Senior Signals Engineer / Specialist will work collaboratively with a team of Chief Engineers and Specialists across rail systems disciplines (Systems…
Added 4 mins ago
SG
Sales Account and Development Specialist
Stigma Grow
Red Deer, AB
- Full-time
Stigma Grow is seeking a motivated, relationship-focused, and analytical Sales Account & Development Specialist to join our team.
Added 4 mins ago
RP
ServiceNow Developer
Rexall Pharmacy Group Ltd.
Mississauga, ON
- Full-time
…platform to streamline business processes, optimize IT service management, and deliver automated workflows for Rexall’s corporate offices and retail network. The role bridges Rexall’s…
Added 4 mins ago
BH
Construction Manager 3
BC Hydro
Burnaby, BC
- $158,900 to $200,900 CAD / year
- Full-time
Acts as a Specialist regarding Construction related matters to anyone across all lines of business. Can be considered a subject matter expert regarding construction and contract management…
Added 4 mins ago
NI
System Support Specialist
Northfield IT
Remote, Canada
- $52,000 to $56,000 CAD / year
- Full-time
- Remote
The System Support Specialist serves as the first line of defence for system integrity and client support within NFL Operations. This role is responsible for analyzing, troubleshooting, and…
Added 19 mins ago
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Community Health Specialist (Master's)
Vancouver Coastal Health
Gibsons, BC
- $44.85 to $56.02 CAD / hour
- Full-time
Knowledge of project management methodology and/or project planning.
Added 19 mins ago
MN
IT Field Support Specialist
Modern Niagara
Hamilton, ON · Vaughan, ON
- Full-time
The IT Field Support Specialist provides hands-on technology support to Modern Niagara’s construction teams, helping Project Managers, Superintendents, Forepersons, and site staff work…
Added 19 mins ago
MP
Payroll Specialist
MacEwen Petroleum Inc.
Maxville, ON
- Full-time
Reporting to the Director, Finance, The Payroll Specialist is responsible for the accurate, timely and confidential administration of full-cycle biweekly payroll for salaried and hourly…
Added 19 mins ago
SC
Member Experience Advisor - Hinton Branch
Servus Credit Union
Hinton, AB
- Part-time
…solutions to financial needs or referring members to an appropriate specialist, and contributing to the branch portfolio, and overall growth…
Added 19 mins ago
RB
Banking Advisor
Royal Bank of Canada
Moncton, NB
- Full-time
…on-boarding a new client, or referring a complex opportunity to a specialist, your expertise will contribute to creating meaningful and memorable client experiences to drive client…
Added 19 mins ago
PC
Construction Project Specialist
Parsons Corporation
AB · CAN AB (Virtual Office)
- Full-time
Parsons is seeking a talented Construction Project Specialist to join our team. The Construction Project Specialist will provide project direction, procurement support, and contract…
Added 19 mins ago
AC
Acheteur Technique (BOM) | Technical Buyer (BOM)
Aston Carter
Montreal, QC
- $38 to $48 CAD / hour
- Contract
The Technical Supply Chain Specialist serves as a key link between Engineering, Planning, and Procurement teams. This role manages Bills of Materials (BOMs), develops sourcing strategies, i
Added 19 mins ago
AC
Acheteur Technique (BOM) | Technical Buyer (BOM)
Aston Carter
Montreal, QC
- $38 to $48 CAD / hour
- Contract
The Technical Supply Chain Specialist serves as a key link between Engineering, Planning, and Procurement teams. This role manages Bills of Materials (BOMs), develops sourcing strategies, i
Added 34 mins ago
TO
Behaviour Management Specialist (Summer Camp 2027)
Town of Newmarket
Newmarket, ON
- Temporary
Support staff with challenging behaviours observed at camp, and implementing The Town of Newmarket’s behaviour management policy in addressing such behaviours.
Added 34 mins ago
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International Admissions Officer
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…Enrolment, the incumbent is responsible for actioning IC enrollment management tasks, such as issuing offers, deferring students and completing international document assessments. In…
Added 34 mins ago
EI
Claims Specialist
EBC Inc.
Mississauga, ON
- Full-time
…schedules and budgets, combined with our extensive industry knowledge, allows us to play an active role in large-scale projects across Canada. EBC has established itself as a true leader in…
Added 34 mins ago
M
Specialist, Environmental Affairs
Morguard
Mississauga, ON
- Full-time
The Specialist, Environmental Affairs is accountable to the Manager, Environmental Affairs in the support, enhancement and promotion of Morguard’s environmental management system and…
Added 34 mins ago
P
Sales Manager - Utility Scale Wind Energy
Progressive
Montreal, QC
- $132,000 to $170,000 USD / year
- Full-time
Collaborate closely with engineering, finance, project management, and operations teams to deliver optimized customer solutions.
Added 34 mins ago
8R
Marketing Specialist
88West Realty Ltd.
North Vancouver, BC
- Full-time
Position Title: Marketing & Growth Specialist
Added 34 mins ago
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Sales Engineer - Renewable Energy (Wind)
Progressive
Montreal, QC
- $113,000 to $127,000 USD / year
- Full-time
Coordinate with engineering, project management, product development, and other internal teams throughout the sales process.
Added 35 mins ago
TF
Compliance Specialist II - Regulatory Affairs
Thermo Fisher Scientific
Ottawa, ON
- Full-time
We are seeking a detail-oriented and proactive Compliance Specialist II – Regulatory Affairs to join our Regulatory Affairs team. In this role, you will help ensure our products and…
Added 35 mins ago
Specialist Revenue Management Science and Innovation
Vacances Air Canada Vacations / Air Canada Rouge
Mississauga, ON · Montreal, QC
Point of contact for the Revenue Management team for optimization and forecasting activities. Overseeing the quality of the inputs and outputs of the forecasting, optimization and system…
Added 35 mins ago
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Lodge Manager - PNW
Civeo
Kitimat, BC
- Full-time
Civeo is a global workforce accommodation specialist that helps people maintain healthy, productive and connected lives while living and working away from home. Our unique approach focuses…
Added 35 mins ago
D
UI Designer, Research and marketing
Desjardins
Levis, QC · Montreal, QC
- Full-time
…development of solutions. You have obtained extensive, in-depth knowledge of your line of work through your initiatives and projects. You serve as a specialist advisor for the design,…

Sofvie Inc.

Implementation & Training Specialist

Sudbury, ON, Canada
Greater Sudbury, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

ABOUT SOFVIE

Sofvie Inc. is a Canadian software company headquartered in Sudbury, Ontario. Built for miners, by miners, Sofvie was founded on a simple belief: everyone deserves to go home safely at the end of every shift. When operations run with a high level of operational excellence, safety and quality follow.

Our flagship product, the Sofvie Safe Performance Platform, is built for high-risk industrial operations. Sofvie replaces paper forms, spreadsheets, and disconnected systems with a single source of truth that connects frontline workers with Safety and Operations leaders. Workers get tools that are fast and easy to use in the field, while leaders get the visibility and data they need to identify risk, make better decisions, and improve operational performance.

With deep roots in underground mining, Sofvie is trusted by organizations including Glencore, Hudbay Minerals, Epiroc, Alamos Gold, and McEwen Mining, alongside more than 100 other organizations across North America. We’re also expanding our footprint across construction, energy and utilities, oil and gas, and manufacturing.

We’re a growing team building out our go-to-market function as we scale.

THE ROLE

We're hiring an Implementation & Training Specialist to guide clients through their first steps with Sofvie and set them up for long-term success. You'll be the face of Sofvie during onboarding, helping clients confidently adopt the Sofvie Safe Performance Platform to support safer, more efficient operations.

You'll lead onboarding from initial setup through implementation. You'll work closely with clients to understand their needs, build tailored training plans, and prepare their teams to use Sofvie effectively. Along the way, you'll work across departments to keep implementations on track, improve processes, and deliver a consistent, high-quality client experience.

We're looking for someone organized, collaborative, and client-focused who enjoys teaching, coordinating projects, and turning client needs into clear actions.

WHAT YOU’LL DO

Lead client onboarding: Coordinate and track every onboarding activity, timeline, and deliverable from initial setup through implementation
Coordinate across departments: Work with every team involved in onboarding to resolve issues, manage dependencies, and finish on time
Build tailored training plans: Design training around each client's workflows, operational needs, and learning goals
Train clients, virtually and on-site: Deliver practical, engaging training that helps clients make Sofvie part of their daily operations
Be the client's go-to contact: Communicate clearly, answer questions, and meet client needs while keeping scope and timelines aligned
Share what you learn: Pass client feedback and implementation insights to internal teams to improve the product
Train our own team: Build internal product knowledge so every employee can support clients and deliver a consistent experience

This is an on-site role based at our Sudbury office, with occasional travel to client sites for on-site training and implementation.

WHAT WE’RE LOOKING FOR

Coachable and open to direct feedback, with a drive to keep improving
Curious about our clients, their operations, and the challenges they face
Adaptable and ready to work at a growing company
Organized and disciplined, with strong communication and follow-through
Training experience is an asset, but not required

Bonus if you have:

Experience with SaaS products
Experience in mining, Safety/EHS, or other industrial environments
Train the Trainer certification and experience

WHY SOFVIE

Your work keeps people safe: Every rollout you lead puts tools in the hands of the workers who need them most, on some of the most demanding job sites.
Be the reason clients succeed: You'll be the first real experience every client has with Sofvie, and you'll have a direct impact in their long-term adoption and success.
Build it, don't inherit it: Help shape how Sofvie onboards and trains every client, and set the standard others will follow as the team grows.
Real ownership, visible impact: Join a growing team where your ideas turn into action quickly and your wins don't go unnoticed.

Apply About employer

More about this job

Responsibilities

Lead client onboarding from initial setup through implementation, coordinating timelines, deliverables, dependencies, and internal teams. Develop tailored training plans, train clients and internal employees, serve as the client’s main contact, and share feedback to improve the product and onboarding process.

Requirements

The role calls for an organized, disciplined, adaptable, and collaborative person with strong communication and follow-through who is curious about client operations and open to feedback. Training experience is an asset but not required; SaaS, mining, safety/EHS, industrial experience, and Train the Trainer certification are bonuses.

Skills

Client Onboarding
Implementation Coordination
Project Coordination
Training Plan Development
Client Training
Client Communication
Cross-Functional Collaboration
Time Management
Organization
Adaptability
Process Improvement
Product Knowledge
Client Needs Analysis
Feedback Collection

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Client Onboarding
Software Implementation
Client Training
Training Plans
Train the Trainer
Mining
Safety
EHS
Industrial Operations
Operational Excellence
Project Coordination
Cross-Functional Collaboration
Client Experience
Product Adoption
Process Improvement
Client Feedback
Risk Identification
Frontline Workers
Safety and Operations
Construction
Energy and Utilities
Oil and Gas
Manufacturing

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