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Added 6 mins ago
SA
International Admissions Officer
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
Collaborate with the International Enrolment Specialist to support multiple concurrent admission cycles.
Added 6 mins ago
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Sales Manager - Utility Scale Wind Energy
Progressive
Montreal, QC
- $132,000 to $170,000 USD / year
- Full-time
Coordinate responses to RFIs, RFQs, and RFPs while ensuring alignment across technical, commercial, and operational teams.
Added 7 mins ago
TF
Compliance Specialist II - Regulatory Affairs
Thermo Fisher Scientific
Ottawa, ON
- Full-time
We are seeking a detail-oriented and proactive Compliance Specialist II – Regulatory Affairs to join our Regulatory Affairs team. In this role, you will help ensure our products and…
Added 7 mins ago
TF
Compliance Specialist II - Regulatory Affairs
Thermo Fisher Scientific
Ottawa, ON
- Full-time
We are seeking a detail-oriented and proactive Compliance Specialist II – Regulatory Affairs to join our Regulatory Affairs team. In this role, you will help ensure our products and…
Added 7 mins ago
C
Lodge Manager - PNW
Civeo
Kitimat, BC
- Full-time
Civeo is a global workforce accommodation specialist that helps people maintain healthy, productive and connected lives while living and working away from home. Our unique approach focuses…
Added 7 mins ago
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UI Designer, Research and marketing
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Levis, QC · Montreal, QC
- Full-time
…design features. You help solve problems with a high degree of operational and conceptual complexity, in relation to the visual development of solutions. You have obtained extensive,…
Added 36 mins ago
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Technical and Regulatory Specialist
Veolia
Ottawa, ON
- Full-time
The Technical and Regulatory Specialist serves as a critical national resource for Canadian operations, combining advanced technical expertise with rigorous regulatory oversight. Operating…
Added 36 mins ago
CR
Senior Recovery Specialist, Learning & Capacity Building
Canadian Red Cross
Canada
- Full-time
Title: Senior Recovery Specialist, Learning & Capacity Building
Added 36 mins ago
SD
Spécialiste du soutien aux patients /Patient Support Specialist
Shoppers Drug Mart Specialty Health Network
Montreal, QC · Saint-Laurent, QC
- Full-time
The Patient Support Specialist is a senior individual contributor role within SHN's Central Program Operations team. This role serves as the primary point of contact for patients,…
Added 36 mins ago
GZ
Yardi Specialist
Gestion Zagora
AB · Edmonton, AB
- Full-time
As we continue to expand and optimize our systems and operations, we are looking for an experienced Yardi Specialist to join our team in Edmonton, Alberta.
Added 36 mins ago
VC
Community Health Specialist (Master's)
Vancouver Coastal Health
Gibsons, BC
- Full-time
Come work as a Community Health Specialist with Vancouver Coastal Health on the Healthy Public Policy Unit in Gibsons, BC. Apply now to join the team!
Added 36 mins ago
GZ
Yardi Specialist
Gestion Zagora
Toronto, ON
- Full-time
As we continue to expand and optimize our systems and operations, we are looking for an experienced Yardi Specialist to join our team in Toronto.
Added 36 mins ago
GZ
Yardi Specialist
Gestion Zagora
Montreal, QC
- Full-time
As we continue to expand and optimize our systems and operations, we are looking for an experienced Yardi Specialist to join our team in Montreal.
Added 36 mins ago
Estate Specialist
Scotiabank
ON · Mississauga, ON
…of all aspects related to estates administration, including operational processes and procedures, as well as, day to day banking, lending and investment processes and…
Added 36 mins ago
C&EM Program Specialist
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Surrey, BC
…(equivalent to approximately two days a week), subject to business or operational…
Added 36 mins ago
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Toronto, ON · ON-Toronto, AB
…Plasma Donor Centers. Travels to donor center site to perform Operational Qualification/Performance Qualification…
Added 36 mins ago
Signaling and Civil Integration Specialist
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Toronto, ON
Could you be the full-time Signaling and Civil Integration Specialist in Toronto, ON we’re looking for?
Added 51 mins ago
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Senior Corrugated Reliability Engineer
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Hamilton, ON
- Full-time
…failures, and develop long-term reliability strategies that support operational excellence. This position serves as a key partner to Operations, Quality, Engineering, and EHS…
Added 51 mins ago
TH
Loss Prevention Specialist Full Time
The Home Depot
Canada
- Full-time
The Asset Protection Specialist Supervisor (APSS) is responsible for preventing financial loss caused by property vandalism, traditional theft and fraud, organized retail crime, and…
Added 1 hour ago
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Technical and Regulatory Specialist
Veolia | North America
Ottawa, ON
- Full-time
The Technical and Regulatory Specialist serves as a critical national resource for Canadian operations, combining advanced technical expertise with rigorous regulatory oversight. Operating…
Added 1 hour ago
SM
Project Manager II VP Research Office
St. Michael's Hospital
Toronto, ON
- Temporary
Indigenous Health Research Specialist Job Posting
Added 1 hour ago
J(
IT Specialist - VMware
JSG (Johnson Service Group, Inc.)
AB · Edmonton, AB
- Contract
Johnson Service Group (JSG) is currently looking for an experienced IT Specialist - VMware with expertise performing VMware upgrades. This role requires a technical architect/implementer…
Added 1 hour ago
Customer Data & Identity Specialist (CDP/CRM ecosystem)
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Montreal, QC
Reporting to the Digital Analytics Manager, the Specialist ensures that customer data provided by Enterprise Data team is accurately mapped, standardized, unified, and made activation‑ready…
Added 1 hour ago
Human Resources - Senior Health & Safety Specialist
Polytainers Inc
Toronto, ON
…manufacturer of rigid plastic packaging, we combine innovation, operational excellence and strong customer partnerships to deliver quality products and contribute to a more sustainable…
Added 1 hour ago
Specialist, Health & Safety
Logistec
Halifax, NS
…place is with LOGISTEC, a member of the Enstructure group, as a Specialist Sr, Health & Safety -…

Sofvie Inc.

Implementation & Training Specialist

Sudbury, ON, Canada
Greater Sudbury, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

ABOUT SOFVIE

Sofvie Inc. is a Canadian software company headquartered in Sudbury, Ontario. Built for miners, by miners, Sofvie was founded on a simple belief: everyone deserves to go home safely at the end of every shift. When operations run with a high level of operational excellence, safety and quality follow.

Our flagship product, the Sofvie Safe Performance Platform, is built for high-risk industrial operations. Sofvie replaces paper forms, spreadsheets, and disconnected systems with a single source of truth that connects frontline workers with Safety and Operations leaders. Workers get tools that are fast and easy to use in the field, while leaders get the visibility and data they need to identify risk, make better decisions, and improve operational performance.

With deep roots in underground mining, Sofvie is trusted by organizations including Glencore, Hudbay Minerals, Epiroc, Alamos Gold, and McEwen Mining, alongside more than 100 other organizations across North America. We’re also expanding our footprint across construction, energy and utilities, oil and gas, and manufacturing.

We’re a growing team building out our go-to-market function as we scale.

THE ROLE

We're hiring an Implementation & Training Specialist to guide clients through their first steps with Sofvie and set them up for long-term success. You'll be the face of Sofvie during onboarding, helping clients confidently adopt the Sofvie Safe Performance Platform to support safer, more efficient operations.

You'll lead onboarding from initial setup through implementation. You'll work closely with clients to understand their needs, build tailored training plans, and prepare their teams to use Sofvie effectively. Along the way, you'll work across departments to keep implementations on track, improve processes, and deliver a consistent, high-quality client experience.

We're looking for someone organized, collaborative, and client-focused who enjoys teaching, coordinating projects, and turning client needs into clear actions.

WHAT YOU’LL DO

Lead client onboarding: Coordinate and track every onboarding activity, timeline, and deliverable from initial setup through implementation
Coordinate across departments: Work with every team involved in onboarding to resolve issues, manage dependencies, and finish on time
Build tailored training plans: Design training around each client's workflows, operational needs, and learning goals
Train clients, virtually and on-site: Deliver practical, engaging training that helps clients make Sofvie part of their daily operations
Be the client's go-to contact: Communicate clearly, answer questions, and meet client needs while keeping scope and timelines aligned
Share what you learn: Pass client feedback and implementation insights to internal teams to improve the product
Train our own team: Build internal product knowledge so every employee can support clients and deliver a consistent experience

This is an on-site role based at our Sudbury office, with occasional travel to client sites for on-site training and implementation.

WHAT WE’RE LOOKING FOR

Coachable and open to direct feedback, with a drive to keep improving
Curious about our clients, their operations, and the challenges they face
Adaptable and ready to work at a growing company
Organized and disciplined, with strong communication and follow-through
Training experience is an asset, but not required

Bonus if you have:

Experience with SaaS products
Experience in mining, Safety/EHS, or other industrial environments
Train the Trainer certification and experience

WHY SOFVIE

Your work keeps people safe: Every rollout you lead puts tools in the hands of the workers who need them most, on some of the most demanding job sites.
Be the reason clients succeed: You'll be the first real experience every client has with Sofvie, and you'll have a direct impact in their long-term adoption and success.
Build it, don't inherit it: Help shape how Sofvie onboards and trains every client, and set the standard others will follow as the team grows.
Real ownership, visible impact: Join a growing team where your ideas turn into action quickly and your wins don't go unnoticed.

Apply About employer

More about this job

Responsibilities

Lead client onboarding from initial setup through implementation, coordinating timelines, deliverables, dependencies, and internal teams. Develop tailored training plans, train clients and internal employees, serve as the client’s main contact, and share feedback to improve the product and onboarding process.

Requirements

The role calls for an organized, disciplined, adaptable, and collaborative person with strong communication and follow-through who is curious about client operations and open to feedback. Training experience is an asset but not required; SaaS, mining, safety/EHS, industrial experience, and Train the Trainer certification are bonuses.

Skills

Client Onboarding
Implementation Coordination
Project Coordination
Training Plan Development
Client Training
Client Communication
Cross-Functional Collaboration
Time Management
Organization
Adaptability
Process Improvement
Product Knowledge
Client Needs Analysis
Feedback Collection

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Client Onboarding
Software Implementation
Client Training
Training Plans
Train the Trainer
Mining
Safety
EHS
Industrial Operations
Operational Excellence
Project Coordination
Cross-Functional Collaboration
Client Experience
Product Adoption
Process Improvement
Client Feedback
Risk Identification
Frontline Workers
Safety and Operations
Construction
Energy and Utilities
Oil and Gas
Manufacturing

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