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Senior AWS DevOps / Cloud Engineer – AWS CDK, Lambda, ECS & NextGen Connect
ThoughtStorm
Toronto, ON
- Contract
🔹 Application Support: Experience supporting containerized Java and Python applications, integration channels, configuration promotion, health checks, and deployment troubleshooting.
Added 3 mins ago
LV
ASSISTANT.E GÉRANT.E INTERIM-EN
La Vie En Rose
Rouyn-Noranda, QC
- Temporary
Coordonner ses actions avec la gérante pour assurer la continuité de la bonne marche des opérations durant l’absence de celle-ci;
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New Accounts Administrator
Aviso
Toronto, ON
- $46,000 to $55,000 CAD / year
- Full-time
The New Accounts Administrator interacts daily with other individuals in Operations as well as our Service Centre. Continuous improvement is front of mind and the incumbent will be expected…
Added 3 mins ago
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Technical and Regulatory Specialist
Veolia | North America
Ottawa, ON
- Full-time
The Technical and Regulatory Specialist serves as a critical national resource for Canadian operations, combining advanced technical expertise with rigorous regulatory oversight. Operating…
Added 3 mins ago
MT
Class 1 Pickup & Delivery Driver
Midland Transport
Saint John, NB
- Full-time
Experience with pickup and delivery (P&D) operations
Added 3 mins ago
CO
Skilled Worker, Public Works
City of Saint John
Saint John, NB
- Full-time
…operational team as outside workers, in Service Delivery & Operations. New employees will ideally have related post-secondary education and experience in maintenance and construction work,…
Added 3 mins ago
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Welder Fitter
Ontario Shipyards
St. Catharines, ON
- Full-time
Perform other duties as assigned or requested to support operations.
Added 3 mins ago
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Total Rewards Analyst
SGS & Co
Canada
- $61,000 to $71,000 CAD / year
- Full-time
…legacy of 150+ years, 2,000+ clients, 9,000 employees, and operations across 30 countries. Propelis provides the scale and support of a global organization while preserving the unique…
Added 3 mins ago
AE
Health & Safety Performance Advisor
Agnico Eagle Mines Limited
Kirkland Lake, ON
- Full-time
…You will provide field-based health and safety leadership and support across all operational areas of the mine. The primary focus of this position is to promote safe work practices, provide…
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Le Responsable de livraison (Delivery Executive)
SAP
Montreal, QC
- Full-time
…customer executives throughout the services lifecycle, from sales support through implementation and post-go live. In addition to delivery support, the DE is tasked with positioning…
Added 3 mins ago
SB
SVP, Chief Strategy and Corporate Affairs Officer
Saskatchewan Blue Cross
SK · Saskatchewan, Canada
- Full-time
…risks, and advances partnerships and external relationships that support the organization’s long-term sustainability and strategic…
Added 3 mins ago
LV
CONSEILLER.ÈRE À LA VENTE-EN
La Vie En Rose
Rouyn-Noranda, QC
- Full-time
Added 3 mins ago
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Human Resources Administrative Specialist
Agnico Eagle Mines Limited
Cochrane, ON
- Full-time
…gold producer in the world. It produces precious metals from operations in Canada, Australia, Finland and Mexico and has a pipeline of high-quality exploration and development projects.…
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Executive Assistant
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Full-time
Under the direct supervision of the Director of Operations, the incumbent provides administrative support to the CHILD-BRIGHT Network Central Office, committees, working groups, and…
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RFS-1019619 - Junior Intel Server Support
Amyantek
SK · Saskatchewan, Canada
- Contract
Job Title: RFS-1019619 - Junior Intel Server Support
Added 3 mins ago
LV
ASSISTANT MANAGER-EN
La Vie En Rose
Nanaimo, BC
- Full-time
With the support of your manager, you will be responsible for making sure the store runs smoothly and that your team provides the best possible customer service. When you’re working as…
Added 3 mins ago
AE
Longhole Driller, Miner 2
Agnico Eagle Mines Limited
Kirkland Lake, ON
- Full-time
…gold producer in the world. It produces precious metals from operations in Canada, Australia, Finland and Mexico and has a pipeline of high-quality exploration and development projects.…
Added 3 mins ago
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Outside Sales Representative
Brandt Group of Companies
Prince George, BC
- Full-time
Assist parts counter personnel with quotes, orders, deliveries, returns and inventory control to support seamless operations.
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Technical Architect
Cognizant
Mississauga, ON
- Full-time
…secure performant and maintainable enterprise applications that support long term business growth and…
Added 3 mins ago
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SEASONAL ASSOCIATE-EN
La Vie En Rose
Langford, BC
- Part-time
Perform other duties where needed to support the team.
Added 3 mins ago
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Sr Financial Analyst / Associate Finance Manager
Insight Global
Vaughan, ON
- $80,000 to $100,000 CAD / year
- Full-time
We are seeking a Senior Financial Analyst / Associate Finance Manager-level professional to support a Direct Fulfillment and customer delivery organization.
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Project Manager
RI-MUHC | Research Institute of the MUHC | #rimuhc
Montreal, QC
- Contract
Site operations: Oversee day-to-day research operations across sites, including workflows, staffing, coordination of research teams, problem-solving, and SOP development and maintenance.
Added 3 mins ago
IH
Executive Medical Director | Clinical Informatics
Interior Health Authority
BC · British Columbia, Canada
- $108.13 to $148.68 CAD / hour
- Part-time
…Executive Medical Director works in partnership with the Clinical Operations EMD’s, Medical Affairs, Chief Nursing Officer (CNO) and the Health Technology (HT) team to engage with medical…
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CRM Business Analyst - TD Asset Management
TD
Toronto, ON
- Full-time
…actionable requirements, facilitate collaboration across teams, and support the effective delivery of Salesforce solutions and operational…
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Accountant
Newrest
Mississauga, ON
- Full-time
On the financial operations side, you will handle daily payment reconciliation. You will monitor incoming bank transactions - such as EFTs, credit cards, and wires - to ensure rapid and…

Sofvie Inc.

Implementation & Training Specialist

Sudbury, ON, Canada
Greater Sudbury, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

ABOUT SOFVIE

Sofvie Inc. is a Canadian software company headquartered in Sudbury, Ontario. Built for miners, by miners, Sofvie was founded on a simple belief: everyone deserves to go home safely at the end of every shift. When operations run with a high level of operational excellence, safety and quality follow.

Our flagship product, the Sofvie Safe Performance Platform, is built for high-risk industrial operations. Sofvie replaces paper forms, spreadsheets, and disconnected systems with a single source of truth that connects frontline workers with Safety and Operations leaders. Workers get tools that are fast and easy to use in the field, while leaders get the visibility and data they need to identify risk, make better decisions, and improve operational performance.

With deep roots in underground mining, Sofvie is trusted by organizations including Glencore, Hudbay Minerals, Epiroc, Alamos Gold, and McEwen Mining, alongside more than 100 other organizations across North America. We’re also expanding our footprint across construction, energy and utilities, oil and gas, and manufacturing.

We’re a growing team building out our go-to-market function as we scale.

THE ROLE

We're hiring an Implementation & Training Specialist to guide clients through their first steps with Sofvie and set them up for long-term success. You'll be the face of Sofvie during onboarding, helping clients confidently adopt the Sofvie Safe Performance Platform to support safer, more efficient operations.

You'll lead onboarding from initial setup through implementation. You'll work closely with clients to understand their needs, build tailored training plans, and prepare their teams to use Sofvie effectively. Along the way, you'll work across departments to keep implementations on track, improve processes, and deliver a consistent, high-quality client experience.

We're looking for someone organized, collaborative, and client-focused who enjoys teaching, coordinating projects, and turning client needs into clear actions.

WHAT YOU’LL DO

Lead client onboarding: Coordinate and track every onboarding activity, timeline, and deliverable from initial setup through implementation
Coordinate across departments: Work with every team involved in onboarding to resolve issues, manage dependencies, and finish on time
Build tailored training plans: Design training around each client's workflows, operational needs, and learning goals
Train clients, virtually and on-site: Deliver practical, engaging training that helps clients make Sofvie part of their daily operations
Be the client's go-to contact: Communicate clearly, answer questions, and meet client needs while keeping scope and timelines aligned
Share what you learn: Pass client feedback and implementation insights to internal teams to improve the product
Train our own team: Build internal product knowledge so every employee can support clients and deliver a consistent experience

This is an on-site role based at our Sudbury office, with occasional travel to client sites for on-site training and implementation.

WHAT WE’RE LOOKING FOR

Coachable and open to direct feedback, with a drive to keep improving
Curious about our clients, their operations, and the challenges they face
Adaptable and ready to work at a growing company
Organized and disciplined, with strong communication and follow-through
Training experience is an asset, but not required

Bonus if you have:

Experience with SaaS products
Experience in mining, Safety/EHS, or other industrial environments
Train the Trainer certification and experience

WHY SOFVIE

Your work keeps people safe: Every rollout you lead puts tools in the hands of the workers who need them most, on some of the most demanding job sites.
Be the reason clients succeed: You'll be the first real experience every client has with Sofvie, and you'll have a direct impact in their long-term adoption and success.
Build it, don't inherit it: Help shape how Sofvie onboards and trains every client, and set the standard others will follow as the team grows.
Real ownership, visible impact: Join a growing team where your ideas turn into action quickly and your wins don't go unnoticed.

Apply About employer

More about this job

Responsibilities

Lead client onboarding from initial setup through implementation, coordinating timelines, deliverables, dependencies, and internal teams. Develop tailored training plans, train clients and internal employees, serve as the client’s main contact, and share feedback to improve the product and onboarding process.

Requirements

The role calls for an organized, disciplined, adaptable, and collaborative person with strong communication and follow-through who is curious about client operations and open to feedback. Training experience is an asset but not required; SaaS, mining, safety/EHS, industrial experience, and Train the Trainer certification are bonuses.

Skills

Client Onboarding
Implementation Coordination
Project Coordination
Training Plan Development
Client Training
Client Communication
Cross-Functional Collaboration
Time Management
Organization
Adaptability
Process Improvement
Product Knowledge
Client Needs Analysis
Feedback Collection

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Client Onboarding
Software Implementation
Client Training
Training Plans
Train the Trainer
Mining
Safety
EHS
Industrial Operations
Operational Excellence
Project Coordination
Cross-Functional Collaboration
Client Experience
Product Adoption
Process Improvement
Client Feedback
Risk Identification
Frontline Workers
Safety and Operations
Construction
Energy and Utilities
Oil and Gas
Manufacturing

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