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Added 4 mins ago
MN
IT Field Support Specialist
Modern Niagara
Hamilton, ON · Vaughan, ON
- Full-time
The IT Field Support Specialist provides hands-on technology support to Modern Niagara’s construction teams, helping Project Managers, Superintendents, Forepersons, and site staff work…
Added 4 mins ago
PC
Construction Project Specialist
Parsons Corporation
AB · CAN AB (Virtual Office)
- Full-time
Parsons is seeking a talented Construction Project Specialist to join our team. The Construction Project Specialist will provide project direction, procurement support, and contract…
Added 19 mins ago
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Specialist, Environmental Affairs
Morguard
Mississauga, ON
- Full-time
The Specialist, Environmental Affairs is accountable to the Manager, Environmental Affairs in the support, enhancement and promotion of Morguard’s environmental management system and…
Added 48 mins ago
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Project Specialist - Security Systems
Convergint
Toronto, ON · Etobicoke, ON
- Full-time
Job Description: Convergint is looking for a full-time, team-oriented, results-driven Security Project Specialist for our Capital Projects team, to join our amazing culture in our Toronto,…
Added 48 mins ago
BC
Project Associate (Permanent)
Babcock Canada Inc.
Victoria, BC
- Full-time
Underpinned by a deep understanding of technology integration, asset management, and specialist training, Babcock International works with customers around the world to improve the…
Added 49 mins ago
Global Tax Provision Specialist
Enerflex Ltd
Canada
The Global Tax Provision Specialist will be responsible for overseeing and managing the tax provision process, including compliance with ASC 740 and IAS 12, which prescribes accounting for…
Added 49 mins ago
Signaling and Civil Integration Specialist
Alstom
Toronto, ON
Could you be the full-time Signaling and Civil Integration Specialist in Toronto, ON we’re looking for?
Added 1 hour ago
AP
Senior Corrugated Reliability Engineer
Atlantic Packaging Products Ltd.
Hamilton, ON
- Full-time
…equipment obsolescence program. With the assistance from Automation Specialist, manage and coordinate installation of project…
Added 1 hour ago
Specialist, Health & Safety
Logistec
Halifax, NS
Are you passionate about health and safety and looking for an opportunity to make a meaningful impact across diverse operations? Your place is with LOGISTEC, a member of the Enstructure…
Added 1 hour ago
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Controls Integration Specialist Supervisor
CenterLine (Windsor) Limited
Lasalle, ON
- $47 to $56 CAD / hour
- Full-time
…reliable individual to fill the position of Controls Integration Specialist Supervisor. The Controls Integration Specialist Supervisor is responsible for leading and developing a team of…
Added 1 hour ago
Specialist, Railway Infrastructure
VIA Rail Canada
Ottawa, ON
His or her responsibility will also include the management of OPEX budgets. He or she must have strong project planning and coordination skills, as well as strong leadership,…
Added 1 hour ago
AI
National Market Sector Lead - Healthcare
Architecture49 Inc.
Ottawa, ON
- Full-time
Support major pursuits, contract strategy, risk management, and project governance.
Added 1 hour ago
AI
National Market Sector Lead - Healthcare
Architecture49 Inc.
Toronto, ON
- Full-time
Support major pursuits, contract strategy, risk management, and project governance.
Added 1 hour ago
AI
National Market Sector Lead - Healthcare
Architecture49 Inc.
Vancouver, BC
- Full-time
Support major pursuits, contract strategy, risk management, and project governance.
Added 1 hour ago
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Power Systems Specialist I
Qualus
Bolton, ON
- Full-time
Participate in Project Kickoff meetings to discuss in detail work scope, project specifications, budgets, schedules, and safety requirements with project team.
Added 2 hours ago
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Senior Specialist Civil Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
Candu Energy Inc.is looking to hire multiple Senior Specialist Civil Engineer for full time term/permanent positions. The types of engineering work include structural and seismic analysis,…
Added 2 hours ago
A
Senior Specialist Civil Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
Candu Energy Inc.is looking to hire multiple Senior Specialist Civil Engineer for full time term/permanent positions. The types of engineering work include structural and seismic analysis,…
Added 2 hours ago
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Safety Specialist
Harbour Air
Vancouver, BC
- Full-time
Harbour Air is looking for a Specialist, Safety to provide specialized expertise and coordination across our Safety Management System (SMS) and corporate safety programs. You'll lead…
Added 2 hours ago
BC
Junior Industrial Control Systems (ICS) Cybersecurity Specialist
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
Work with other experienced technical experts to ensure project success
Added 2 hours ago
BC
Junior Industrial Control Systems (ICS) Cybersecurity Specialist
BBA Consultants
Montreal, QC
- Full-time
Work with other experienced technical experts to ensure project success
Added 2 hours ago
BI
Project Associate (Permanent)
Babcock International Group
Victoria, BC
- Full-time
Underpinned by a deep understanding of technology integration, asset management, and specialist training, Babcock International works with customers around the world to improve the…
Added 2 hours ago
SI
Implementation & Training Specialist
Sofvie Inc.
Sudbury, ON · Greater Sudbury, ON
- Full-time
…operations run with a high level of operational excellence, safety and quality…
Added 2 hours ago
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Risk Evaluator Specialist
SGI
Regina, SK · Saskatoon, SK
- Full-time
The Risk Evaluator Specialist is responsible to manage the department valuation programs, corporate (loss prevention/risk evaluation) training and development initiatives, and day-to-day…
Added 2 hours ago
XS
Fixed Wing Technology Specialist
Xcalibur Smart Mapping
Ottawa, ON
- Full-time
Safety, efficient operations and exceptional data quality are the foundation on which the company operates and underpin the key values of the company.
Added 3 hours ago
ED
Spécialiste en Logistique | Logistics Specialist
Eco DC Solutions
Montreal, QC
- Full-time

Sofvie Inc.

Implementation & Training Specialist

Sudbury, ON, Canada
Greater Sudbury, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

ABOUT SOFVIE

Sofvie Inc. is a Canadian software company headquartered in Sudbury, Ontario. Built for miners, by miners, Sofvie was founded on a simple belief: everyone deserves to go home safely at the end of every shift. When operations run with a high level of operational excellence, safety and quality follow.

Our flagship product, the Sofvie Safe Performance Platform, is built for high-risk industrial operations. Sofvie replaces paper forms, spreadsheets, and disconnected systems with a single source of truth that connects frontline workers with Safety and Operations leaders. Workers get tools that are fast and easy to use in the field, while leaders get the visibility and data they need to identify risk, make better decisions, and improve operational performance.

With deep roots in underground mining, Sofvie is trusted by organizations including Glencore, Hudbay Minerals, Epiroc, Alamos Gold, and McEwen Mining, alongside more than 100 other organizations across North America. We’re also expanding our footprint across construction, energy and utilities, oil and gas, and manufacturing.

We’re a growing team building out our go-to-market function as we scale.

THE ROLE

We're hiring an Implementation & Training Specialist to guide clients through their first steps with Sofvie and set them up for long-term success. You'll be the face of Sofvie during onboarding, helping clients confidently adopt the Sofvie Safe Performance Platform to support safer, more efficient operations.

You'll lead onboarding from initial setup through implementation. You'll work closely with clients to understand their needs, build tailored training plans, and prepare their teams to use Sofvie effectively. Along the way, you'll work across departments to keep implementations on track, improve processes, and deliver a consistent, high-quality client experience.

We're looking for someone organized, collaborative, and client-focused who enjoys teaching, coordinating projects, and turning client needs into clear actions.

WHAT YOU’LL DO

Lead client onboarding: Coordinate and track every onboarding activity, timeline, and deliverable from initial setup through implementation
Coordinate across departments: Work with every team involved in onboarding to resolve issues, manage dependencies, and finish on time
Build tailored training plans: Design training around each client's workflows, operational needs, and learning goals
Train clients, virtually and on-site: Deliver practical, engaging training that helps clients make Sofvie part of their daily operations
Be the client's go-to contact: Communicate clearly, answer questions, and meet client needs while keeping scope and timelines aligned
Share what you learn: Pass client feedback and implementation insights to internal teams to improve the product
Train our own team: Build internal product knowledge so every employee can support clients and deliver a consistent experience

This is an on-site role based at our Sudbury office, with occasional travel to client sites for on-site training and implementation.

WHAT WE’RE LOOKING FOR

Coachable and open to direct feedback, with a drive to keep improving
Curious about our clients, their operations, and the challenges they face
Adaptable and ready to work at a growing company
Organized and disciplined, with strong communication and follow-through
Training experience is an asset, but not required

Bonus if you have:

Experience with SaaS products
Experience in mining, Safety/EHS, or other industrial environments
Train the Trainer certification and experience

WHY SOFVIE

Your work keeps people safe: Every rollout you lead puts tools in the hands of the workers who need them most, on some of the most demanding job sites.
Be the reason clients succeed: You'll be the first real experience every client has with Sofvie, and you'll have a direct impact in their long-term adoption and success.
Build it, don't inherit it: Help shape how Sofvie onboards and trains every client, and set the standard others will follow as the team grows.
Real ownership, visible impact: Join a growing team where your ideas turn into action quickly and your wins don't go unnoticed.

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More about this job

Responsibilities

Lead client onboarding from initial setup through implementation, coordinating timelines, deliverables, dependencies, and internal teams. Develop tailored training plans, train clients and internal employees, serve as the client’s main contact, and share feedback to improve the product and onboarding process.

Requirements

The role calls for an organized, disciplined, adaptable, and collaborative person with strong communication and follow-through who is curious about client operations and open to feedback. Training experience is an asset but not required; SaaS, mining, safety/EHS, industrial experience, and Train the Trainer certification are bonuses.

Skills

Client Onboarding
Implementation Coordination
Project Coordination
Training Plan Development
Client Training
Client Communication
Cross-Functional Collaboration
Time Management
Organization
Adaptability
Process Improvement
Product Knowledge
Client Needs Analysis
Feedback Collection

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Client Onboarding
Software Implementation
Client Training
Training Plans
Train the Trainer
Mining
Safety
EHS
Industrial Operations
Operational Excellence
Project Coordination
Cross-Functional Collaboration
Client Experience
Product Adoption
Process Improvement
Client Feedback
Risk Identification
Frontline Workers
Safety and Operations
Construction
Energy and Utilities
Oil and Gas
Manufacturing

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