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Added 3 mins ago
BP
Quality Technician l - Mechanical
Bruce Power
Bruce Power
- Full-time
In support of achieving excellence and business results through safe, reliable operations, our Quality division is currently hiring for a Quality Technician I – Mechanical.
Added 3 mins ago
JC
Payments Implementation Specialist - Canada
Jonas Club Software
Markham, ON · Canada - Markham - Ontario
- Full-time
The Payments Implementation Specialist is responsible for leading the successful onboarding, implementation, and deployment of payment processing solutions for new and existing clients.…
Added 3 mins ago
K
Business Development Representative
Klipboard
Oakville, ON
- Full-time
Klipboard provides specialist software, services and support to deliver fully integrated trading and business management solutions to companies in the distributive trade – wherever they are…
Added 18 mins ago
R
Spécialiste des systèmes de contrôle / Control Systems Specialist
RTX
Longueuil, QC
- Full-time
Added 18 mins ago
MN
Junior QA Specialist
March Networks
Remote, Canada
- Full-time
- Remote
…thrive. When you join our team, you’ll enjoy flexibility and support for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. At…
Added 18 mins ago
C&
Payroll Tax Specialist
Cast & Crew
Burnaby, BC · BC · ON · British Columbia-Local
- Full-time
…provider offering industry standard screenwriting accounting software, digital payroll products, data & reporting, and a host of creative tools. The industry continues to move faster than…
Added 18 mins ago
MN
Junior QA Specialist
March Networks
Ottawa, ON
- Full-time
…thrive. When you join our team, you'll enjoy flexibility and support for a healthy work-life balance, as well as the professional development opportunities needed to advance your career. At…
Added 33 mins ago
Communications and Marketing Manager
PCL Construction
Montreal, QC
Choose a career with rewards that matter. PCL's total rewards are designed to support your growth, well-being and future success -- because when you succeed, we all do. Our offerings could…
Added 33 mins ago
Project Coordinator
ATS Automation
Cambridge, ON
The Nuclear Services Specialist supports the operation and maintenance of specialized nuclear automated tooling to ensure its availability, reliability, and performance. This role requires…
Added 33 mins ago
SC
Transfer Specialist (CDN-Union)
Service Corporation International
Saguenay, QC
- Part-time
The Transfer Specialist is responsible for the care, removal, and transport of deceased. This position will collaborate with other team members as required to ensure processes and…
Added 33 mins ago
HO
Health & Safety and Claims Management Specialist
House of Friendship
Kitchener, ON
- Contract
The People & Culture team is a part of the larger administration team providing support to the programs of House of Friendship. The Health & Safety and Claims Management Specialist supports…
Added 48 mins ago
J
Systems Testing/QA Specialist – Senior
Joblinxsapp
Toronto, ON
- Full-time
The Senior Systems Testing/QA Specialist will be responsible for planning, designing, executing, and managing software testing activities for enterprise-level applications.
Added 48 mins ago
P4
Customer Success Specialist
Port 443 Inc.
Burlington, ON
- $55,000 CAD / year
- Full-time
We’re a small but mighty software company in Burlington, Ontario. We’re 100% bootstrapped, profitable, and have been building software for over 13 years. Our three flagship products, My…
Added 48 mins ago
TI
Systems Testing / QA Specialist
Teckhorizon Inc
Toronto, ON
- Contract
…First for Health Strategy. The Senior Systems Testing / QA Specialist will focus on testing the project s Monitoring and Evaluation reporting…
Added 1 hour ago
K
Data Analytics & Automation Specialist, Asset Management Digital Solutions (AMDS)
KPMG
ON · Toronto, Ontario
- Full-time
…skills for the future, and take ownership of your career with support at every stage. Join a firm where your career can make a…
Added 1 hour ago
R
Programmeur de commande numérique - pièces expérimentales / Manufacturing Engineering Specialist – experimental parts
RTX
Longueuil, QC
- Full-time
Assurer le support technique à l’atelier de fabrication et aux fournisseurs externes;
Added 1 hour ago
B
Configuration Support Specialist
Brooksource
Mississauga, ON
- Up to $25 CAD / hour
- Contract
We are seeking a Systems Configuration Support Specialist to support the day-to-day maintenance, configuration, and optimization of critical business applications within a financial…
Added 1 hour ago
EC
Cloud Data Engineer
Experis Canada
Halifax, NS
- Contract
Job Title: Cloud Infrastructure Data Engineering Specialist
Added 1 hour ago
Senior Tunnel Engineer
GHD Group Pty Ltd
Markham, ON
assist with project work within GHD’s Rail and Transportation business and support other tunnelling projects across Canada or internationally, as opportunities present.
Added 1 hour ago
AD
Réception des échantillons (Saint-Hyacinthe, QC)
Antech Diagnostics
Saint-Hyacinthe, QC · St. Hyacinthe, Quebec
- Full-time
Added 1 hour ago
AI
Senior Supplier Quality Engineer
Aversan Inc.
Montreal, QC · Greater Montreal Metropolitan Area
- $95,000 to $120,000 CAD / year
- Full-time
…delivers leading-edge and reliable safety-critical electronics and software systems to the aerospace, defence, and space…
Added 1 hour ago
VB
Accounts Payable Specialist
Vaco by Highspring
Surrey, BC
- Full-time
We are looking for a detail-oriented Accounts Payable Specialist to join the accounting team of one of our manufacturing clients in Surrey, BC. The successful candidate will be responsible…
Added 1 hour ago
MC
Procurement and Contracts Specialist
Medical Council of Canada
Ottawa, ON
- $86,000 to $97,000 CAD / year
- Contract
At the MCC, you’ll be part of a dynamic team that ensures physicians have the competencies to support safe, accessible health care in Canada.
Added 1 hour ago
CM
IT Support Specialist
CASA Mental Health
AB · Edmonton, AB
- Full-time
Reporting to the Manager, Information Technology, the IT Support Specialist provides technical assistance and end-user support across the organization including consultation, installation,…
Added 1 hour ago
A
Revenue Operations Specialist
ApprovalMax
Toronto, ON
- Full-time
As a Revenue Operations Specialist, you will support revenue growth and improve internal processes across the business. Reporting to the Revenue Operations Manager, you’ll play a key role…

Sofvie Inc.

Implementation & Training Specialist

Sudbury, ON, Canada
Greater Sudbury, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

ABOUT SOFVIE

Sofvie Inc. is a Canadian software company headquartered in Sudbury, Ontario. Built for miners, by miners, Sofvie was founded on a simple belief: everyone deserves to go home safely at the end of every shift. When operations run with a high level of operational excellence, safety and quality follow.

Our flagship product, the Sofvie Safe Performance Platform, is built for high-risk industrial operations. Sofvie replaces paper forms, spreadsheets, and disconnected systems with a single source of truth that connects frontline workers with Safety and Operations leaders. Workers get tools that are fast and easy to use in the field, while leaders get the visibility and data they need to identify risk, make better decisions, and improve operational performance.

With deep roots in underground mining, Sofvie is trusted by organizations including Glencore, Hudbay Minerals, Epiroc, Alamos Gold, and McEwen Mining, alongside more than 100 other organizations across North America. We’re also expanding our footprint across construction, energy and utilities, oil and gas, and manufacturing.

We’re a growing team building out our go-to-market function as we scale.

THE ROLE

We're hiring an Implementation & Training Specialist to guide clients through their first steps with Sofvie and set them up for long-term success. You'll be the face of Sofvie during onboarding, helping clients confidently adopt the Sofvie Safe Performance Platform to support safer, more efficient operations.

You'll lead onboarding from initial setup through implementation. You'll work closely with clients to understand their needs, build tailored training plans, and prepare their teams to use Sofvie effectively. Along the way, you'll work across departments to keep implementations on track, improve processes, and deliver a consistent, high-quality client experience.

We're looking for someone organized, collaborative, and client-focused who enjoys teaching, coordinating projects, and turning client needs into clear actions.

WHAT YOU’LL DO

Lead client onboarding: Coordinate and track every onboarding activity, timeline, and deliverable from initial setup through implementation
Coordinate across departments: Work with every team involved in onboarding to resolve issues, manage dependencies, and finish on time
Build tailored training plans: Design training around each client's workflows, operational needs, and learning goals
Train clients, virtually and on-site: Deliver practical, engaging training that helps clients make Sofvie part of their daily operations
Be the client's go-to contact: Communicate clearly, answer questions, and meet client needs while keeping scope and timelines aligned
Share what you learn: Pass client feedback and implementation insights to internal teams to improve the product
Train our own team: Build internal product knowledge so every employee can support clients and deliver a consistent experience

This is an on-site role based at our Sudbury office, with occasional travel to client sites for on-site training and implementation.

WHAT WE’RE LOOKING FOR

Coachable and open to direct feedback, with a drive to keep improving
Curious about our clients, their operations, and the challenges they face
Adaptable and ready to work at a growing company
Organized and disciplined, with strong communication and follow-through
Training experience is an asset, but not required

Bonus if you have:

Experience with SaaS products
Experience in mining, Safety/EHS, or other industrial environments
Train the Trainer certification and experience

WHY SOFVIE

Your work keeps people safe: Every rollout you lead puts tools in the hands of the workers who need them most, on some of the most demanding job sites.
Be the reason clients succeed: You'll be the first real experience every client has with Sofvie, and you'll have a direct impact in their long-term adoption and success.
Build it, don't inherit it: Help shape how Sofvie onboards and trains every client, and set the standard others will follow as the team grows.
Real ownership, visible impact: Join a growing team where your ideas turn into action quickly and your wins don't go unnoticed.

Apply About employer

More about this job

Responsibilities

Lead client onboarding from initial setup through implementation, coordinating timelines, deliverables, dependencies, and internal teams. Develop tailored training plans, train clients and internal employees, serve as the client’s main contact, and share feedback to improve the product and onboarding process.

Requirements

The role calls for an organized, disciplined, adaptable, and collaborative person with strong communication and follow-through who is curious about client operations and open to feedback. Training experience is an asset but not required; SaaS, mining, safety/EHS, industrial experience, and Train the Trainer certification are bonuses.

Skills

Client Onboarding
Implementation Coordination
Project Coordination
Training Plan Development
Client Training
Client Communication
Cross-Functional Collaboration
Time Management
Organization
Adaptability
Process Improvement
Product Knowledge
Client Needs Analysis
Feedback Collection

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Client Onboarding
Software Implementation
Client Training
Training Plans
Train the Trainer
Mining
Safety
EHS
Industrial Operations
Operational Excellence
Project Coordination
Cross-Functional Collaboration
Client Experience
Product Adoption
Process Improvement
Client Feedback
Risk Identification
Frontline Workers
Safety and Operations
Construction
Energy and Utilities
Oil and Gas
Manufacturing

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