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Added 7 mins ago
SA
International Admissions Officer
Southern Alberta Institute of Technology (SAIT)
Calgary, AB · Greater Calgary Metropolitan Area
- Temporary
…division is home to SAIT’s continuing education and corporate training offerings, industry applied research services, internal business intelligence department and our centre for…
Added 8 mins ago
Specialist Revenue Management Science and Innovation
Vacances Air Canada Vacations / Air Canada Rouge
Mississauga, ON · Montreal, QC
We offer training and development tools to help unlock your full potential
Added 22 mins ago
CM
IT Support Specialist
CASA Mental Health
AB
- $30.05 to $37.23 CAD / hour
- Full-time
Reporting to the Manager, Information Technology, the IT Support Specialist provides technical assistance and end-user support across the organization including consultation, installation,…
Added 37 mins ago
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Technical and Regulatory Specialist
Veolia
Ottawa, ON
- Full-time
The Technical and Regulatory Specialist serves as a critical national resource for Canadian operations, combining advanced technical expertise with rigorous regulatory oversight. Operating…
Added 37 mins ago
GZ
Yardi Specialist
Gestion Zagora
AB · Edmonton, AB
- Full-time
As we continue to expand and optimize our systems and operations, we are looking for an experienced Yardi Specialist to join our team in Edmonton, Alberta.
Added 37 mins ago
GZ
Yardi Specialist
Gestion Zagora
Toronto, ON
- Full-time
As we continue to expand and optimize our systems and operations, we are looking for an experienced Yardi Specialist to join our team in Toronto.
Added 37 mins ago
GZ
Yardi Specialist
Gestion Zagora
Montreal, QC
- Full-time
As we continue to expand and optimize our systems and operations, we are looking for an experienced Yardi Specialist to join our team in Montreal.
Added 37 mins ago
T
Senior Privacy Impact Assessment (PIA) Specialist - FIPPA / MFIPPA / PHIPA
ThoughtStorm
Toronto, ON
- Contract
Added 37 mins ago
Estate Specialist
Scotiabank
ON · Mississauga, ON
…identifying unusual items and escalating accordingly; assisting with training of new team members; active participation in coaching, skill builds, huddles and brainstorming sessions;…
Added 52 mins ago
YO
Payroll and HRIS Specialist
YMCA of Southern Interior BC
Kelowna, BC
- Full-time
Provide training, tools, and ongoing support on payroll, workforce management, and HRIS processes.
Added 1 hour ago
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Technical and Regulatory Specialist
Veolia | North America
Ottawa, ON
- Full-time
The Technical and Regulatory Specialist serves as a critical national resource for Canadian operations, combining advanced technical expertise with rigorous regulatory oversight. Operating…
Added 1 hour ago
GR
Data Services Specialist
Global Relay
Vancouver, BC
- Full-time
…expect from an established company, we are not your typical technology company. Global Relay is a career-building company. A place for big ideas. New challenges. Groundbreaking innovation.…
Added 1 hour ago
Customer Data & Identity Specialist (CDP/CRM ecosystem)
Vacances Air Canada Vacations / Air Canada Rouge
Montreal, QC
The Customer Data & Identity Specialist is responsible for defining, maintaining, and optimizing the unified customer profile across the organization’s CDP. This role owns the data schema,…
Added 1 hour ago
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Controls Integration Specialist Supervisor
CenterLine (Windsor) Limited
Lasalle, ON
- $47 to $56 CAD / hour
- Full-time
…reliable individual to fill the position of Controls Integration Specialist Supervisor. The Controls Integration Specialist Supervisor is responsible for leading and developing a team of…
Added 1 hour ago
Project Management Office (PMO), Financial Specialist
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
The Project Management Office (PMO) Financial Specialist provides support for project financial forecasting and reporting processes at Canada Life. As a member of the Clarity and Data…
Added 1 hour ago
A
Senior Specialist Civil Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
Candu Energy Inc.is looking to hire multiple Senior Specialist Civil Engineer for full time term/permanent positions. The types of engineering work include structural and seismic analysis,…
Added 1 hour ago
A
Senior Specialist Civil Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
Candu Energy Inc.is looking to hire multiple Senior Specialist Civil Engineer for full time term/permanent positions. The types of engineering work include structural and seismic analysis,…
Added 1 hour ago
BC
Junior Industrial Control Systems (ICS) Cybersecurity Specialist
BBA Consultants
Mont-Saint-Hilaire, QC · Mont-St-Hilaire, QC
- Full-time
Work on cybersecurity projects involving control systems and critical infrastructure
Added 1 hour ago
BC
Junior Industrial Control Systems (ICS) Cybersecurity Specialist
BBA Consultants
Montreal, QC
- Full-time
Work on cybersecurity projects involving control systems and critical infrastructure
Added 1 hour ago
L
Learning Design Specialist (12 Month Contract)
Longo's
Vaughan, ON
- Contract
Reporting to the Manager, Learning & Development, the Learning Design & Facilitation Specialist is responsible for partnering with key stakeholders to design, develop, facilitate, and…
Added 2 hours ago
SI
Implementation & Training Specialist
Sofvie Inc.
Sudbury, ON · Greater Sudbury, ON
- Full-time
We're hiring an Implementation & Training Specialist to guide clients through their first steps with Sofvie and set them up for long-term success. You'll be the face of Sofvie during…
Added 2 hours ago
Business Systems Analyst ITS & HR (2026-MP-24)
University of Windsor
Windsor, ON
Basic Knowledge and experience in client-server technology, object-oriented design, directory services, database systems, application development tools, application administration /…
Added 2 hours ago
GZ
Yardi Specialist
Gestion Zagora
AB · Edmonton, AB
- Full-time
As we continue to expand and optimize our systems and operations, we are looking for an experienced Yardi Specialist to join our team in Edmonton, Alberta.
Added 2 hours ago
GZ
Yardi Specialist
Gestion Zagora
Toronto, ON
- Full-time
As we continue to expand and optimize our systems and operations, we are looking for an experienced Yardi Specialist to join our team in Toronto.
Added 2 hours ago
TH
Loss Prevention Specialist Full Time (MONCTON)
The Home Depot Canada
Moncton, NB
- Full-time
The Asset Protection Specialist (APS) is primarily responsible for preventing financial loss caused by theft and fraud, organized retail crime and supporting safety and environmental…

Sofvie Inc.

Implementation & Training Specialist

Sudbury, ON, Canada
Greater Sudbury, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

ABOUT SOFVIE

Sofvie Inc. is a Canadian software company headquartered in Sudbury, Ontario. Built for miners, by miners, Sofvie was founded on a simple belief: everyone deserves to go home safely at the end of every shift. When operations run with a high level of operational excellence, safety and quality follow.

Our flagship product, the Sofvie Safe Performance Platform, is built for high-risk industrial operations. Sofvie replaces paper forms, spreadsheets, and disconnected systems with a single source of truth that connects frontline workers with Safety and Operations leaders. Workers get tools that are fast and easy to use in the field, while leaders get the visibility and data they need to identify risk, make better decisions, and improve operational performance.

With deep roots in underground mining, Sofvie is trusted by organizations including Glencore, Hudbay Minerals, Epiroc, Alamos Gold, and McEwen Mining, alongside more than 100 other organizations across North America. We’re also expanding our footprint across construction, energy and utilities, oil and gas, and manufacturing.

We’re a growing team building out our go-to-market function as we scale.

THE ROLE

We're hiring an Implementation & Training Specialist to guide clients through their first steps with Sofvie and set them up for long-term success. You'll be the face of Sofvie during onboarding, helping clients confidently adopt the Sofvie Safe Performance Platform to support safer, more efficient operations.

You'll lead onboarding from initial setup through implementation. You'll work closely with clients to understand their needs, build tailored training plans, and prepare their teams to use Sofvie effectively. Along the way, you'll work across departments to keep implementations on track, improve processes, and deliver a consistent, high-quality client experience.

We're looking for someone organized, collaborative, and client-focused who enjoys teaching, coordinating projects, and turning client needs into clear actions.

WHAT YOU’LL DO

Lead client onboarding: Coordinate and track every onboarding activity, timeline, and deliverable from initial setup through implementation
Coordinate across departments: Work with every team involved in onboarding to resolve issues, manage dependencies, and finish on time
Build tailored training plans: Design training around each client's workflows, operational needs, and learning goals
Train clients, virtually and on-site: Deliver practical, engaging training that helps clients make Sofvie part of their daily operations
Be the client's go-to contact: Communicate clearly, answer questions, and meet client needs while keeping scope and timelines aligned
Share what you learn: Pass client feedback and implementation insights to internal teams to improve the product
Train our own team: Build internal product knowledge so every employee can support clients and deliver a consistent experience

This is an on-site role based at our Sudbury office, with occasional travel to client sites for on-site training and implementation.

WHAT WE’RE LOOKING FOR

Coachable and open to direct feedback, with a drive to keep improving
Curious about our clients, their operations, and the challenges they face
Adaptable and ready to work at a growing company
Organized and disciplined, with strong communication and follow-through
Training experience is an asset, but not required

Bonus if you have:

Experience with SaaS products
Experience in mining, Safety/EHS, or other industrial environments
Train the Trainer certification and experience

WHY SOFVIE

Your work keeps people safe: Every rollout you lead puts tools in the hands of the workers who need them most, on some of the most demanding job sites.
Be the reason clients succeed: You'll be the first real experience every client has with Sofvie, and you'll have a direct impact in their long-term adoption and success.
Build it, don't inherit it: Help shape how Sofvie onboards and trains every client, and set the standard others will follow as the team grows.
Real ownership, visible impact: Join a growing team where your ideas turn into action quickly and your wins don't go unnoticed.

Apply About employer

More about this job

Responsibilities

Lead client onboarding from initial setup through implementation, coordinating timelines, deliverables, dependencies, and internal teams. Develop tailored training plans, train clients and internal employees, serve as the client’s main contact, and share feedback to improve the product and onboarding process.

Requirements

The role calls for an organized, disciplined, adaptable, and collaborative person with strong communication and follow-through who is curious about client operations and open to feedback. Training experience is an asset but not required; SaaS, mining, safety/EHS, industrial experience, and Train the Trainer certification are bonuses.

Skills

Client Onboarding
Implementation Coordination
Project Coordination
Training Plan Development
Client Training
Client Communication
Cross-Functional Collaboration
Time Management
Organization
Adaptability
Process Improvement
Product Knowledge
Client Needs Analysis
Feedback Collection

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Client Onboarding
Software Implementation
Client Training
Training Plans
Train the Trainer
Mining
Safety
EHS
Industrial Operations
Operational Excellence
Project Coordination
Cross-Functional Collaboration
Client Experience
Product Adoption
Process Improvement
Client Feedback
Risk Identification
Frontline Workers
Safety and Operations
Construction
Energy and Utilities
Oil and Gas
Manufacturing

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