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Added 12 mins ago
I
Head Of Cybersecurity
Irth
Canada
- Full-time
We are seeking a hands-on Cybersecurity Lead to strengthen and oversee Irth's security program. This individual will serve as both a cybersecurity practitioner and policy leader, partnering…
Added 12 mins ago
DW
IT Project Manager
Durabuilt Windows & Doors
AB · Edmonton, AB
- Full-time
…IT landscape to modernize core systems and support business operations, we are scaling our technology initiatives to match our…
Added 12 mins ago
PHARMACY OPERATIONS MANAGER
Green Shield Canada
Canada
Management and oversight of the Pharmacy Operations Support Team including emerging centralized functions
Added 12 mins ago
OC
Intermediate Geotechnical Engineer
Okane Consultants
Saskatoon, SK
- Full-time
…ambitious Intermediate Geotechnical Engineer to join our dynamic team. Come be a part of a visionary journey that is all about making a positive impact. This role is open to our Calgary or…
Added 12 mins ago
OC
Intermediate Geotechnical Engineer
Okane Consultants
Calgary, AB
- Full-time
…ambitious Intermediate Geotechnical Engineer to join our dynamic team. Come be a part of a visionary journey that is all about making a positive impact. This role is open to our Calgary or…
Added 12 mins ago
Assistant Store Manager
The Aldo Group Inc / Le Groupe Aldo Inc.
Burnaby, BC
…and a key player in creating an amazing store experience. You lead by example, inspire your team to hit sales goals, and make every customer feel their best walking out the…
Added 27 mins ago
AC
CRM & CDP Solution Analyst (Microsoft Dynamics 365 CRM and Bloomreach CDP)
Air Canada Vacations
Montreal, QC
- Full-time
If you're someone who's passionate about exploring the world and sharing that enthusiasm with our customers, we'd love to welcome you to our team.
Added 27 mins ago
IG
Release Manager
Insight Global
Toronto, ON
- $70 to $84 CAD / hour
- Contract
5+ years of experience in Release Management, Change Management, Project Delivery, DevOps, or IT Operations.
Added 27 mins ago
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Payroll Team Lead, International
EllisDon
London, ON
- Full-time
You As a Payroll Team Lead, International Will
Added 27 mins ago
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Marketing Manager
KATMedia.co
Belleville, ON
- Full-time
…drive measurable growth through tailored marketing strategies. Team members collaborate closely with business owners and operations leaders to understand their goals and create practical,…
Added 27 mins ago
GN
Restaurant Supervisor
Groupe Nordik
Winnipeg, MB
- Internship
We are currently seeking passionate wellness professionals who will use their skills to transform people’s lives, one visit at a time. Join our team.
Added 27 mins ago
MC
Senior Accountant with strong experience using Microsoft Dynamics GP (Great Plains).
Multinational Corporation
Mississauga, ON
- Full-time
…seeking an experienced Senior Accountant to join their finance…
Added 27 mins ago
FG
Associate Director, Full-Stack Applications - Credit Module
Fitch Group
Toronto, ON
- $150,000 to $170,000 CAD / year
Shape organizational and team direction – Influence team processes, lead strategic technical initiatives spanning multiple teams, bring fresh perspectives while respecting institutional…
Added 27 mins ago
PC
Software Developer
PRI Consultants
Mississauga, ON
- Full-time
Work with internal stakeholders in HR, finance, operations, and the commercial team to turn a scope into working software, and iterate on their feedback.
Added 27 mins ago
PC
Software Developer
PRI Consultants
Calgary, AB
- Full-time
Work with internal stakeholders in HR, finance, operations, and the commercial team to turn a scope into working software, and iterate on their feedback.
Added 27 mins ago
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Principal Electrical Engineer - Battery Energy Storage Systems (BESS)
Enbridge
Calgary, AB · Toronto, ON
- Full-time
Lead complex troubleshooting, root-cause analyses, and technical investigations involving equipment failures, performance concerns, protection-system operations, thermal events, and…
Added 27 mins ago
CO
Staff Engineer - Data Engineering
Capital One
Toronto, ON
- Full-time
…learning, conversational AI and design thinking into our core operations. We're a bank a tech company would build, where your work directly shapes innovative solutions that impact millions…
Added 42 mins ago
VC
Legal Counsel 3
Vancouver Coastal Health
Vancouver, BC
- $60.78 to $87.37 CAD / hour
- Full-time
Come work as a Legal Counsel 3 with Vancouver Coastal Health (VCH)! Vancouver Coastal Health is looking for Legal Counsel 3 to join the team.
Added 42 mins ago
PH
Social Worker - Cystic Fibrosis Clinic
Providence Healthcare
Vancouver, BC
- Temporary
…area and work site may be subject to change consistent with operations requirements and applicable provisions of the Collective Agreement and statutes. **Testing may be required. ***A…
Added 42 mins ago
BS
Infusion Nurse - Clinic Lead (RN) - Burnaby, BC / Infirmier(-ère) autorisé(e) - chef de clinique - Burnaby, C.-B.
BioScript Solutions
Burnaby, BC
- Full-time
…We’re on the hunt for a registered nurse to join our dynamic team of trailblazers at Coverdale Clinics, where passion meets…
Added 42 mins ago
Director, Content Marketing
Viral Nation Inc.
Canada
…measurable pipeline across B2B and B2C audiences. Leading a lean team of two content contributors plus partnering with SEO/GEO and Owned Social leads, the Director is a player-coach,…
Added 42 mins ago
EC
Profit Centre Manager
EMCO Corporation
Brampton, ON
- Full-time
As a Profit Centre Manager, you will develop and lead all business operations at the Profit Centre. The Profit Centre Manager is accountable for growing the business while sustaining…
Added 42 mins ago
UG
Senior Engineering Manager - Stratus Imaging Archive
UnitedHealth Group
Richmond, BC
- Full-time
…millions of people live healthier lives. The work you do with our team will directly improve health outcomes by connecting people with the care, pharmacy benefits, data and resources they…
Added 42 mins ago
WC
Territory Manager
Waste Connections of Canada
Edmonton, AB
- Full-time
Working with operations and administrative staff in a team environment but must be capable of working independently.
Added 42 mins ago
PC
Construction Project Specialist
Parsons Corporation
AB · CAN AB (Virtual Office)
- Full-time
Parsons is seeking a talented Construction Project Specialist to join our team. The Construction Project Specialist will provide project direction, procurement support, and contract…

Sofvie Inc.

Implementation & Training Specialist

Sudbury, ON, Canada
Greater Sudbury, ON, Canada

Full-time

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Job details

Job type: Full-time
Apply by: May 1, 2027
Posting language: English
Posted: Nov 2, 2026

Original job description

ABOUT SOFVIE

Sofvie Inc. is a Canadian software company headquartered in Sudbury, Ontario. Built for miners, by miners, Sofvie was founded on a simple belief: everyone deserves to go home safely at the end of every shift. When operations run with a high level of operational excellence, safety and quality follow.

Our flagship product, the Sofvie Safe Performance Platform, is built for high-risk industrial operations. Sofvie replaces paper forms, spreadsheets, and disconnected systems with a single source of truth that connects frontline workers with Safety and Operations leaders. Workers get tools that are fast and easy to use in the field, while leaders get the visibility and data they need to identify risk, make better decisions, and improve operational performance.

With deep roots in underground mining, Sofvie is trusted by organizations including Glencore, Hudbay Minerals, Epiroc, Alamos Gold, and McEwen Mining, alongside more than 100 other organizations across North America. We’re also expanding our footprint across construction, energy and utilities, oil and gas, and manufacturing.

We’re a growing team building out our go-to-market function as we scale.

THE ROLE

We're hiring an Implementation & Training Specialist to guide clients through their first steps with Sofvie and set them up for long-term success. You'll be the face of Sofvie during onboarding, helping clients confidently adopt the Sofvie Safe Performance Platform to support safer, more efficient operations.

You'll lead onboarding from initial setup through implementation. You'll work closely with clients to understand their needs, build tailored training plans, and prepare their teams to use Sofvie effectively. Along the way, you'll work across departments to keep implementations on track, improve processes, and deliver a consistent, high-quality client experience.

We're looking for someone organized, collaborative, and client-focused who enjoys teaching, coordinating projects, and turning client needs into clear actions.

WHAT YOU’LL DO

Lead client onboarding: Coordinate and track every onboarding activity, timeline, and deliverable from initial setup through implementation
Coordinate across departments: Work with every team involved in onboarding to resolve issues, manage dependencies, and finish on time
Build tailored training plans: Design training around each client's workflows, operational needs, and learning goals
Train clients, virtually and on-site: Deliver practical, engaging training that helps clients make Sofvie part of their daily operations
Be the client's go-to contact: Communicate clearly, answer questions, and meet client needs while keeping scope and timelines aligned
Share what you learn: Pass client feedback and implementation insights to internal teams to improve the product
Train our own team: Build internal product knowledge so every employee can support clients and deliver a consistent experience

This is an on-site role based at our Sudbury office, with occasional travel to client sites for on-site training and implementation.

WHAT WE’RE LOOKING FOR

Coachable and open to direct feedback, with a drive to keep improving
Curious about our clients, their operations, and the challenges they face
Adaptable and ready to work at a growing company
Organized and disciplined, with strong communication and follow-through
Training experience is an asset, but not required

Bonus if you have:

Experience with SaaS products
Experience in mining, Safety/EHS, or other industrial environments
Train the Trainer certification and experience

WHY SOFVIE

Your work keeps people safe: Every rollout you lead puts tools in the hands of the workers who need them most, on some of the most demanding job sites.
Be the reason clients succeed: You'll be the first real experience every client has with Sofvie, and you'll have a direct impact in their long-term adoption and success.
Build it, don't inherit it: Help shape how Sofvie onboards and trains every client, and set the standard others will follow as the team grows.
Real ownership, visible impact: Join a growing team where your ideas turn into action quickly and your wins don't go unnoticed.

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More about this job

Responsibilities

Lead client onboarding from initial setup through implementation, coordinating timelines, deliverables, dependencies, and internal teams. Develop tailored training plans, train clients and internal employees, serve as the client’s main contact, and share feedback to improve the product and onboarding process.

Requirements

The role calls for an organized, disciplined, adaptable, and collaborative person with strong communication and follow-through who is curious about client operations and open to feedback. Training experience is an asset but not required; SaaS, mining, safety/EHS, industrial experience, and Train the Trainer certification are bonuses.

Skills

Client Onboarding
Implementation Coordination
Project Coordination
Training Plan Development
Client Training
Client Communication
Cross-Functional Collaboration
Time Management
Organization
Adaptability
Process Improvement
Product Knowledge
Client Needs Analysis
Feedback Collection

Visa sponsorship

Not detected in the job text

Keywords

SaaS
Client Onboarding
Software Implementation
Client Training
Training Plans
Train the Trainer
Mining
Safety
EHS
Industrial Operations
Operational Excellence
Project Coordination
Cross-Functional Collaboration
Client Experience
Product Adoption
Process Improvement
Client Feedback
Risk Identification
Frontline Workers
Safety and Operations
Construction
Energy and Utilities
Oil and Gas
Manufacturing

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