Jobs in Canada

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Added 24 days ago
RU
Actuarial Services Consulting Associate - Summer 2027
RSM US LLP
Toronto, ON
- Full-time
Performing data analytics tasks in SQL, MS-Access and/or analytics tools
Added 24 days ago
PG
.Net Full Stack Developer
Pacer Group
Toronto, ON
- $46 to $48 CAD / hour
- Contract
Added 24 days ago
VT
Dotnet Developer
Vaspire Technologies Inc.
Mississauga, ON
- Full-time
Added 24 days ago
SS
Application Support Analyst
Soho Square Solutions
Montreal, QC
- Contract
Added 24 days ago
Lead Service/Experience Designer
NTT DATA Services
NS
10+ years of expertise with analytical chops (Excel, SQL, or BI tools) and storytelling skills (PPT, Miro, Figma, etc.).
Added 24 days ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Must possess exceptional problem solving, critical thinking and analytical skills to troubleshoot and resolve issues and challenges · Must have a demonstrated understanding of the underlying concepts of project management methodologies
Added 24 days ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Must possess exceptional problem solving, critical thinking and analytical skills to troubleshoot and resolve issues and challenges · Must have a demonstrated understanding of the underlying concepts of project management methodologies
Added 25 days ago
FC
Senior Analyst, Treasury Settlement
FirstOntario Credit Union
Hamilton, ON
- Full-time
Added 25 days ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Must possess exceptional problem solving, critical thinking and analytical skills to troubleshoot and resolve issues and challenges · Must have a demonstrated understanding of the underlying concepts of project management methodologies
Added 25 days ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Must possess exceptional problem solving, critical thinking and analytical skills to troubleshoot and resolve issues and challenges · Must have a demonstrated understanding of the underlying concepts of project management methodologies
Added 25 days ago
AI
Senior Informatica PowerCenter Developer - IDMC / IICS
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
Strong hands-on experience in SQL with databases such as Oracle and MS SQL.
Added 26 days ago
MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
MS SQL Server Integration Services (SSIS), MS SQL Server Reporting Services (SSRS), MSSQL Server Analysis Services (SSAS)
Added 26 days ago
I
Staff Software Developer, Full Stack
Intuit
Toronto, ON
- Full-time
Intuit has embraced a hybrid working model and this role will be based out of our Toronto office 3 days per week
Added 26 days ago
SG
IT Service Operations, API and Cloud Warehouse Integrations
S&P Global
Calgary, AB
- Full-time
10-15 years of proven experience in API integration and programming skills in Python, Java, JSON, SQL, XML.
Added 26 days ago
MC
Data Scientist
Meridian Credit Union
Toronto, ON · Etobicoke, ON
- Full-time
Knowledge of SQL Server and T-SQL programming.
Added 26 days ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Must possess exceptional problem solving, critical thinking and analytical skills to troubleshoot and resolve issues and challenges · Must have a demonstrated understanding of the underlying concepts of project management methodologies
Added 26 days ago
SG
IT Service Operations, API and Cloud Warehouse Integrations
S&P Global
Calgary, AB
- Full-time
10-15 years of proven experience in API integration and programming skills in Python, Java, JSON, SQL, XML.
Added 26 days ago
R
Prod Srvc Lead, Client Technology Support– Salesforce CRM
RBC
Toronto, ON
- Full-time
Must have a Bachelor of Science degree or equivalent · Must have strong leadership skills and collaborate well with others
Added 26 days ago
WC
Business Intelligence Database Developer
Workers Compensation Board of Manitoba
Winnipeg, MB
- Full-time
Works closely with Information Technology to administer BI Portals, including developer and user security & access.
Added 26 days ago
RB
Associate Director - Lead Production Services Support, Fixed Income
Royal Bank of Canada
Toronto, ON
- Full-time
Solid Linux, SQL, and any scripting language (Shell, Perl, Java, Python, etc.)
Added 26 days ago
C
Analyst, Treasury Data Quality & Reconciliations
CIBC
Toronto, ON
- Full-time
You are Proficiency in SQL, Power BI, MS Access, Work, Excel and PowerPoint
Added 26 days ago
R
Associate Director - Lead Production Services Support, Fixed Income
RBC
Toronto, ON
- Full-time
Solid Linux, SQL, and any scripting language (Shell, Perl, Java, Python, etc.)
Added 26 days ago
DC
Specialist, Business Intelligence
Defence Construction Canada
Ottawa, ON
- Full-time
SQL, data transformation logic, basic scripting
Added 26 days ago
S
Senior Windows System Engineer
Swoon
Toronto, ON
- $120,000 to $130,000 CAD / year
- Full-time
Virtualization & Clustering: Strong foundational background in VMware vSphere/ESXi multi-node clustering and Windows Failover Clustering (including MS SQL clusters).
Added 26 days ago
T
Senior Analyst, Business Intelligence & Insights
TD
Toronto, ON
- Full-time
Strong working knowledge of Microsoft Office applications, MS Excel, Alteryx, Tableau, Power Apps, Power BI, SQL, Python, Azure Cloud

Soho Square Solutions

Application Support Analyst

Montreal, QC, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 18, 2026
Experience: 5+ years of Application Production Support or Production Operations experience.
Posting language: English
Posted: Oct 19, 2026

Original job description

Application Production Support Analyst

Location: Montreal, QC (Hybrid)

Duration: 12-Month Contract

Position Summary

We are seeking an experienced Application Production Support Analyst to provide Level 1 and Level 2 production support for a portfolio of business-critical applications in a global enterprise environment. This role is responsible for monitoring application health, troubleshooting production incidents, supporting change and release activities, and ensuring the stability and availability of applications across multiple regions.

The ideal candidate will have strong production support experience within a complex environment, excellent problem-solving skills, and hands-on expertise with databases, Unix/Linux systems, scheduling tools, monitoring platforms, and scripting.

Key Responsibilities

Production Support & Incident Management

Provide Level 1 and Level 2 support for mission-critical applications.
Monitor application performance and proactively identify issues.
Investigate, troubleshoot, and resolve production incidents.
Escalate complex issues to development and infrastructure teams when required.
Coordinate incident resolution efforts and communicate status updates to stakeholders.
Perform root cause analysis and contribute to preventative measures.

Change & Release Management

Support application deployments and production releases.
Ensure all production changes follow established governance and change management processes.
Coordinate release activities with development, infrastructure, and business teams.
Participate in after-hours and weekend release activities when required.

Operational Support

Maintain application availability, stability, and performance.
Execute operational procedures, batch processes, and scheduled jobs.
Work with global teams to support applications across multiple regions.
Document support activities, incidents, and operational procedures.

Reporting & Continuous Improvement

Track and analyze recurring incidents and operational issues.
Identify process improvements to enhance application support efficiency.
Participate in project initiatives and application onboarding activities.
Provide regular status reports and operational updates to management.

Required Qualifications

5+ years of Application Production Support or Production Operations experience.
Strong experience supporting enterprise applications in a 24x7 environment.
Hands-on experience with:
Oracle and/or MS SQL Server
Unix/Linux environments
Shell and/or PowerShell scripting
Enterprise scheduling tools (Autosys or similar)
Monitoring tools (Geneos, Sysload, Splunk, or equivalent)
File transfer technologies and protocols
Experience with incident, problem, and change management processes.
Strong analytical, troubleshooting, and communication skills.

Preferred Qualifications

Experience in Banking, Financial Services, or Capital Markets.
Knowledge of Core Banking applications or Data Warehousing platforms.
Exposure to DevOps practices and tools.
Experience supporting globally distributed applications and teams.
Familiarity with ITIL-based support environments.

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More about this job

Responsibilities

Provide Level 1 and Level 2 production support, monitor application health, troubleshoot incidents, and coordinate escalations and stakeholder updates. Support releases and operational processes, maintain application stability, document activities, and identify improvements through incident analysis and reporting.

Requirements

Requires at least five years of application production support or production operations experience, including enterprise applications in a 24x7 environment. Candidates should have hands-on experience with databases, Unix/Linux, scripting, scheduling and monitoring tools, file transfer technologies, and incident, problem, and change management; financial services experience is preferred.

Skills

Application Production Support
Incident Management
Root Cause Analysis
Oracle
Microsoft SQL Server
Unix/Linux
Shell Scripting
PowerShell
Autosys
Monitoring Tools
File Transfer Technologies
Change Management
Release Management
Troubleshooting
ITIL

Visa sponsorship

Not detected in the job text

Keywords

Application Production Support
Production Operations
Level 1 Support
Level 2 Support
24x7 Environment
Oracle
Microsoft SQL Server
Unix/Linux
Shell Scripting
PowerShell
Autosys
Geneos
Sysload
Splunk
Enterprise Scheduling
Monitoring
File Transfer
Incident Management
Problem Management
Change Management
Release Management
Root Cause Analysis
ITIL
DevOps
Banking
Financial Services
Capital Markets
Core Banking
Data Warehousing

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Jobs in Canada