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Soho Square Solutions

ITAM Management (Mid Level)

Montreal, QC, Canada

Contract

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Job details

Job type: Contract
Apply by: Dec 2, 2026
Posting language: English
Posted: Nov 2, 2026

Original job description

ITAM Risk, Process & Operations (Mid Level)

Location: Montreal, QC (Hybrid - 3 days onsite/week)

Experience: 2-5 Years

Job Type: Contract

About the Role

We are seeking an experienced ITAM Risk, Process & Operations to support and strengthen enterprise IT Asset Management (ITAM) practices. This role will focus on ITAM governance, risk management, process improvement, operational controls, and asset lifecycle management across hardware, software, cloud, and configuration management environments.

The ideal candidate will have hands-on experience in ITAM operations, technology risk, compliance, audit readiness, and process design, with the ability to collaborate across technology, operations, and governance teams.

Key Responsibilities

Assess and improve ITAM processes, controls, and governance frameworks.
Identify operational risks and control gaps across the asset lifecycle.
Develop and implement sustainable controls, procedures, and process documentation.
Partner with stakeholders to enhance asset inventory accuracy, reconciliation, and data quality.
Support audit, compliance, risk assessments, and remediation activities.
Design operational metrics, dashboards, and governance reporting.
Drive process optimization and ensure adherence to ITAM best practices.
Prepare executive-level reports and documentation for governance reviews.

Required Skills & Experience

3+ years of experience in IT Asset Management, Technology Risk, IT Operations, Audit, Compliance, or related domains.
Strong understanding of ITAM lifecycle management, asset inventories, CMDB, configuration management, and data governance.
Experience designing and evaluating controls, procedures, and risk frameworks.
Strong stakeholder management and communication skills.
Ability to work independently in a fast-paced enterprise environment.
Experience with ServiceNow or similar ITSM/ITAM platforms.

Preferred Qualifications

Experience in large enterprise or regulated environments.
Knowledge of ITIL, COBIT, NIST, ISO 19770, or related frameworks.
Exposure to Hardware Asset Management (HAM), Software Asset Management (SAM), and Cloud Asset Management.
Certifications such as ITIL, CISA, CRISC, CISSP, COBIT, or IAITAM certifications are an asset.

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More about this job

Responsibilities

Assess and improve ITAM governance, processes, controls, and asset lifecycle operations, identifying risks and strengthening inventory accuracy and data quality. Support audits, compliance, risk remediation, process optimization, and governance reporting, including operational metrics and executive-level documentation.

Requirements

Requires at least three years of experience in ITAM, technology risk, IT operations, audit, compliance, or a related field, with knowledge of asset lifecycle management, inventories, CMDB, configuration management, and data governance. Candidates should have experience with controls and risk frameworks, strong communication and stakeholder skills, and familiarity with ServiceNow or similar platforms; ITIL, COBIT, NIST, ISO 19770, and relevant certifications are preferred.

Skills

IT Asset Management
Technology Risk
IT Operations
ITAM Governance
Risk Management
Process Improvement
Operational Controls
Asset Lifecycle Management
Asset Inventory Management
CMDB
Configuration Management
Data Governance
Audit Readiness
Compliance
ServiceNow
Stakeholder Management

Visa sponsorship

Not detected in the job text

Keywords

IT Asset Management
ITAM
Technology Risk
IT Operations
ITAM Governance
Risk Management
Process Improvement
Operational Controls
Asset Lifecycle Management
Hardware Asset Management
Software Asset Management
Cloud Asset Management
Asset Inventory
CMDB
Configuration Management
Data Governance
Audit Readiness
Compliance
Risk Assessments
Remediation
ServiceNow
ITSM
ITIL
COBIT
NIST
ISO 19770
CISA
CRISC
CISSP
IAITAM

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