Jobs in Canada

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Added 27 days ago
SM
RQ11745 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Onsite – 5 Days per Week
Added 27 days ago
JB
Senior Analyst, Decision Support - Finance
Joseph Brant Hospital & Foundation
Burlington, ON
- Full-time
At least 2 years previous experience in SQL Data Query Language is required.
Added 27 days ago
JB
Senior Analyst, Decision Support - Finance
Joseph Brant Hospital & Foundation
Burlington, ON
- Full-time
At least 2 years previous experience in SQL Data Query Language is required.
Added 27 days ago
B
Business Systems Analyst/Digital Transformation/RPA
BeachHead
Toronto, ON
- $57.97 to $69.57 CAD / hour
- Contract
Working knowledge of SQL, data analytics, and business intelligence tools.
Added 27 days ago
VC
URGENT - Full Stack Software Engineer (Java, Angular, Jenkins)
VTRAC Consulting Corporation (WBE)
Cambridge, ON · Greater Kitchener-Cambridge-Waterloo Metropolitan Area
- Contract
Experience designing, querying, and optimizing relational databases (SQL).
Added 27 days ago
Architect of the Management System
Alstom
Toronto, ON
Proficiency in C#, SQL, SQL Server, and debugging
Added 27 days ago
Architect of the Management System
Alstom
Toronto, ON
Proficiency in C#, SQL, SQL Server, and debugging
Added 27 days ago
JB
Senior Analyst, Decision Support
Joseph Brant Hospital & Foundation
Toronto, ON · Greater Toronto and Hamilton Area, ON
- Full-time
At least 2 years previous experience in SQL Data Query Language is required.
Added 27 days ago
R&
IT - Bus Systems Analyst IV
Robertson & Company Ltd.
Toronto, ON
- Contract
Experience with SQL, data analytics, and business intelligence platforms is a strong asset
Added 27 days ago
GT
Business Systems Analyst
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $50 to $62 CAD / hour
- Contract
Experience with SQL, data analytics, and business intelligence platforms is a strong asset
Added 27 days ago
TI
IT Bus Systems Analyst
TekStaff IT Solutions
Toronto, ON
- Contract
1.) Experience with SQL, data analytics, and business intelligence platforms is a strong asset
Added 27 days ago
CO
Temporary Solutions Integration Specialist (up to 8 months)
City of Saint John
Saint John, NB
- Temporary
Must possess exceptional problem solving, critical thinking and analytical skills to troubleshoot and resolve issues and challenges · Must have a demonstrated understanding of the underlying concepts of project management methodologies
Added 27 days ago
Operations Engineer, GES NA. Ops Engineering Execution
Amazon
Toronto, ON
When not traveling, you must have availability to work from a corporate office
Added 27 days ago
CF
Data Platform Administrator (Cloud Admin)-EN
Canadian Forces Morale and Welfare Services
Ottawa, ON
- $97,420 to $114,660 CAD / year
- Full-time
…administer Azure data platform resources including Azure VMs with SQL Server, Azure SQL Managed Instances, Azure Data Lake Storage Gen2, and Azure Integration Services components (Logic…
Added 27 days ago
GD
Principal Data & AI Engineer
General Dynamics Mission Systems–Canada
Ottawa, ON
- $140,000 to $170,000 CAD / year
- Full-time
Strong development experience with SQL, Python, APIs, and data orchestration technologies.
Added 27 days ago
T®
Application Production Support Analyst
TekWissen ®
Montreal, QC
- $52 to $74 CAD / hour
- Contract
Added 27 days ago
IG
Application Support Analyst
Infotree Global Solutions
Montreal, QC
- Contract
Added 27 days ago
SS
Production Support Analyst
Soho Square Solutions
Montreal, QC
- Contract
Added 27 days ago
AC
Senior Analyst, Business Intelligence -
Allstate Canada
Toronto, ON
- Full-time
Must have demonstrated experience working with data visualization and analytics tools such as in Fabric ETL Pipelines, SQL, Visualization/Power BI, MS 365, Adobe Workspace
Added 27 days ago
GR
Scada Engineer
Grand River Conservation Authority
Cambridge, ON
- $84,866 to $103,253 CAD / year
- Full-time
Must have good attention to detail and demonstrate analytical, problem solving and technical skills
Added 27 days ago
FI
Full Stack Engineer
Flexton Inc.
Toronto, ON
- Full-time
Added 27 days ago
UT
Application Support Analyst- #26-26158
US Tech Solutions
Montreal, QC
- $70 CAD / hour
- Contract
Added 27 days ago
L
Business Analyst, Senior- Contract (Toronto, ON – Hybrid)
LifeLabs
Toronto, ON
- $81,431 to $103,825 CAD / year
Added 27 days ago
P
Machine Learning Engineer
Pinnacle
Toronto, ON
- Full-time
Experience working with relational databases such as SQL server, PostgreSQL or Google BigQuery.
Added 27 days ago
SM
RQ11745 – Software Developer – Senior
S M Software Solutions Inc
Toronto, ON
- Full-time
Work Arrangement: Onsite – 5 Days per Week

Soho Square Solutions

Production Support Analyst

Montreal, QC, Canada

Contract

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Job details

Job type: Contract
Apply by: Nov 14, 2026
Experience: Support role experience required ( >5 years’ experience)
Posting language: English
Posted: Oct 15, 2026

Original job description

Role:- Application Production Support Analyst

Location:- MTL-2001 Robert-Bourassa || Hybrid

Contract :- 12 Months

The position at a glance

The APS Analyst (“Analyst”) is responsible and accountable for daily support and health of the production environment for multiple applications in the APS Functions portfolio. Such tasks include change, user request, incident, and problem management for the department. As required, functional support and user setup may be performed. The Analyst shall serve on a team which acts as the first point-of-contact (Level 1 and 2): the role will be to receive, to record, and to understand issues, to fix known issues, suggest improvements, route unknown issues to Level 3 support staff, and to then communicate the resolution to the requestor. Assist the user community to resolve technical issues. Coverage during weekend and off-hours are on an "as needed" basis. The position will be required to work off normal working hours.

In detail

Level 1 and 2 Support

Active monitoring of production activities
Perform remediation steps when required
Interface with external IT communities to resolve incidents
Work with development community for Level 3 incident escalations
Log work and effort in support tracking application and work with team and management to reduce recurring issues
Available for after-hours support activities, when necessary

Change and Request Management

Responsible and accountable for changes to the production environment for NAR applications
Work with development community for release prioritization
Ensure that requests for change adhere to Group and Department Policies
Available for after-hours and/or weekend change activities, when necessary

Reporting & Special Projects

Participate in project elaboration phases to ensure application production team is aware of upcoming changes, and the team has required skills for supporting changes post-release
Regular reporting to line manager for prioritization and escalation
Conduct and participate in meetings with related communities
Perform control result analysis and reporting and take up corrective actions as needed
As required, take up project management responsibilities for special projects

Staff supervision/ Organizational Structure:

Work conditions: This position provides for standard working conditions in an office and a normal work schedule from Monday to Friday. This position requires little travel.

The strengths and skills that will help you succeed

TRAINING AND OCCUPATIONAL EXPERIENCE

Support role experience required ( >5 years’ experience)
Experience in Banking / Financial sector preferred
Knowledge Core Banking applications and/or data warehousing preferred
DevOps knowledge will be an advantage

ESSENTIAL SPECIFIC REQUIREMENTS

Strong database skills (Oracle, MS SQL)
Unix/Linux hands on experience with knowledge of day to day commands
Scripting experience (Shell, powershell, …_)
Scheduling tools (Autosys)
Monitoring tools (Sysload, Geneos)
Collaboration Frameworks (SharePoint)
File transfer protocols
Prior experience in a banking environment will be an advantage

SKILLS AND BEHAVIOURS

Strong communication skills (written and verbal)
Good organizational skills
Basic office software literacy (Microsoft Office, etc.)
Professional attitude and good interpersonal behavior
Autonomy and adaptability; must be able to take initiative and be proactive
Global financial products knowledge, a plus
Project management skills, a plus

Apply on LinkedIn About employer

More about this job

Responsibilities

Provide Level 1 and 2 production support for multiple applications, including monitoring, incident remediation, user requests, and escalation of unresolved issues to Level 3 teams. Manage production changes and requests, coordinate with development and IT teams, report on support activities, and contribute to projects and corrective actions.

Requirements

Requires more than five years of support experience, with banking or financial-sector experience preferred. Strong database skills, hands-on Unix/Linux experience, scripting, scheduling and monitoring tools, and effective communication and organizational skills are sought.

Skills

Production Support
Incident Management
Problem Management
Change Management
Oracle
Microsoft SQL Server
Unix/Linux
Shell Scripting
PowerShell
AutoSys
Sysload
Geneos
SharePoint
File Transfer Protocols
Database Administration
Communication

Visa sponsorship

Not detected in the job text

Keywords

Application Production Support
Level 1 Support
Level 2 Support
Level 3 Escalation
Production Monitoring
Incident Management
Problem Management
Change Management
Request Management
Oracle
Microsoft SQL Server
Unix/Linux
Shell Scripting
PowerShell
AutoSys
Sysload
Geneos
SharePoint
File Transfer Protocols
Banking
Financial Services
Core Banking Applications
Data Warehousing
DevOps
Release Management
Project Management
After-Hours Support

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Work requirements

Jobs in Canada