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Added 4 mins ago
WI
Assistant Technician, Construction
WSP in Canada
Ottawa, ON
- Full-time
Coordinate equipment, materials, and site logistics to support efficient project delivery.
Added 4 mins ago
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Financial Planning and Analysis Manager
Altis
Vaughan, ON
- $115,000 to $120,000 CAD / year
- Full-time
…portfolio, is seeking a Manager, Financial Planning & Analysis to support financial planning, forecasting, reporting, and strategic decision-making across multiple business…
Added 4 mins ago
DF
Junior Buyer
Dare Foods Limited
Cambridge, ON
- $55,000 to $68,000 CAD / year
- Full-time
…operations. Our state-of-the-art facilities utilize advanced technology to ensure consistency and quality while meeting the evolving needs of our consumers and…
Added 6 mins ago
I
Human Resources Business Partner
Intelcom
Montreal, QC · Service Centre (Montreal)
- Full-time
…continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge…
Added 6 mins ago
I
Team Lead – Accounts Payable
Intelcom
Montreal, QC · Service Centre (Montreal)
- Full-time
…continents, Intelcom | Dragonfly is Canada’s leader in last-mile logistics. Our vision is clear: to deliver fast, accurate, and reliable service powered by cutting-edge…
Added 6 mins ago
GF
Human Resources Coordinator
Gordon Food Service
Ajax, ON
- Full-time
Provides administrative HR support including onboarding assistance, benefits and wellness administration, communication, coordination of company events, and additional project support for…
Added 6 mins ago
Executive Secretary to the DM
Government of Alberta
AB
The Executive Support position serves as a trusted strategic partner to the Deputy Minister of Education and Childcare, providing advanced executive, operational, and administrative support…
Added 35 mins ago
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Coordination & Communications Associate
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Montreal, QC
- Full-time
…ecosystem of engineering innovations. We operate fundamentally as a technology enterprise, powering our mission through completely distinct, highly specialized Software Engineering and Data…
Added 37 mins ago
IF
Event Operations and Services Coordinator
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Administer and optimize the technology platforms used to support event management activities.
Added 52 mins ago
CT
Account Manager
Charter Telecom
Mississauga, ON
- Full-time
…grown into one of Canada’s foremost fastest growing Information Technology providers in the country, providing a broad array of high value product and service solutions to clients operating…
Added 52 mins ago
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Technical Operations Manager
Sokin
Toronto, ON
- $100,000 to $130,000 USD / year
- Full-time
Support least-privilege, privileged access and Zero Trust security principles across the technology estate. Endpoint, MDM & Vulnerability Management
Added 52 mins ago
UO
Faculty Operations Manager
University of British Columbia
Vancouver, BC · UBCV | HR MacMillan Building (MCML)
- $7,727.33 to $11,112 CAD / month
- Full-time
…Health building, and for operational and health and safety support to the UBC Farm, the Dairy Education and Research Centre in Agassiz, and the Food and Beverage Innovation Centre.…
Added 52 mins ago
Supply Chain Co-op Student (Winter 2027)
4AG Robotics
Salmon Arm, BC
Support purchasing and procurement activities, including requesting quotes, placing purchase orders, and following up with suppliers.
Added 52 mins ago
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Office - Title Specialist
Copart
Cookstown, ON
- Full-time
…the best service available by utilizing the latest computer technology. The Alternate Title Specialist investigates titling issues using decision making and problem-solving skills to move…
Added 52 mins ago
CT
Director, Merchandising Procurement
Canadian Tire Corporation
Toronto, ON
- Full-time
Support the development of productive, customer-relevant assortments by bringing procurement insight to targeted line reviews and identifying opportunities beyond the line-review cycle.
Added 52 mins ago
B
Gérant.e, Centre de service - Lebeau
Belron
Trois-Rivières, QC · Lebeau - Trois-Rivières
- Full-time
Automotive glass technology is helping transform how we experience the road. At Belron Canada, the home office of Speedy Glass, Lebeau vitres d’auto and Vanfax we take this seriously, which…
Added 1 hour ago
S
Senior Business Analyst, PHIS
Sanya’k̓ula
Vancouver, BC
- Full-time
…Information Systems projects. Provides project management and support for all phases of assigned Public Health Information Systems development and implementation projects. In addition to…
Added 1 hour ago
TU
Faculty Operations Manager
The University of British Columbia
Vancouver, BC
- $7,727.33 to $11,112 CAD / month
- Full-time
…Health building, and for operational and health and safety support to the UBC Farm, the Dairy Education and Research Centre in Agassiz, and the Food and Beverage Innovation Centre.…
Added 1 hour ago
H
Account Executive I
Holman
Mississauga, ON · Laval, QC · Calgary, AB · Holman - Calgary
- $66,320 to $94,510 CAD / year
- Full-time
…manufacturing and productivity solutions; powertrain distribution and logistics services; commercial and personal insurance and risk management; and retail automotive sales as one of the…
Added 1 hour ago
CL
Senior Cloud DevOps Engineer
Charger Logistics Inc
Brampton, ON
- Full-time
Charger Logistics invests time and support into its employees to provide them with the room to learn and grow their expertise and work their way up. We are entrepreneurial-minded…
Added 1 hour ago
Credit Representative Intern (Winter, 8-month contract)
Lactalis
Toronto, ON
Maintain dispute management system by entering charge-backs and claims, enabling Customer Service, Sales, and Logistics teams to address issues.
Added 1 hour ago
GT
Coordonnateur de projets / Project Coordinator
Groupe Touchette
QC · Ville Saint-Laurent, QC
- Full-time
Support project planning and coordinate activities in accordance with PMO standards.
Added 1 hour ago
RT
Field Service Delivery Technician
Real Time Networks
Milton, ON
- Full-time
Founded in 2004, Real Time Networks is an ISO/IEC 27001 certified technology company specializing in smart asset management, including intelligent locker and electronic key management…
Added 1 hour ago
GV
Opérateur (-trice) de Support | Support Operator
Grass Valley
Montreal, QC
- Full-time
L’opératrice de support ou l’opérateur de support sera responsable des tâches opérationnelles quotidiennes du Magasin, Réception, Expédition et Support Tech.
Added 1 hour ago
AC
Health & Safety Specialist
ABL Careers
Toronto, ON · Etobicoke, ON
- Full-time
We are seeking an experienced and proactive Health & Safety Specialist to lead and support our client's Health & Safety programs across warehouse and facility operations. This role is…

Sokin

Technical Operations Manager

Toronto, ON, Canada

$100,000 to $130,000 USD / year · Full-time

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Job details

Pay: $100,000 to $130,000 USD / year
Job type: Full-time
Experience: 7+ years of experience across Technical Operations, Security Operations, Systems Engineering, Infrastructure or related roles.
Posting language: English
Posted: Oct 9, 2026

Original job description

Technical Operations Manager
We are seeking a hands-on Technical Operations Manager to own and mature core TechOps capabilities across security, endpoint management, identity, networking, operational resilience and service management. Security is an equal and integral part of the role, alongside reliable day-to-day technology operations and continuous improvement. The successful candidate will combine strong technical troubleshooting and security operations experience with operational leadership. You will hold global ownership for assigned TechOps capabilities while acting as the primary TechOps presence within your region. You will be expected to identify risks and operational weaknesses, design practical solutions, drive remediation to completion and maintain clear, audit-ready evidence of control effectiveness.

About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:

Global payments and receivables

Foreign Exchange (FX)

Treasury management

Finance reconciliations

We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.

Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.

Key Responsibilities

Security Operations & Incident Management
• Operate as a hands-on security-focused TechOps leader across endpoint, identity, email, collaboration and access layers.
• Use Microsoft Defender and related security tooling to investigate alerts, suspicious activity, endpoint vulnerabilitie and configuration weaknesses.
• Perform technical investigation, containment and remediation for incidents within TechOps scope, partnering with Security/SOC, SRE and Engineering where deeper investigation or escalation is required.
• Drive root-cause analysis, corrective actions and post-incident improvements to reduce recurrence.
• Support least-privilege, privileged access and Zero Trust security principles across the technology estate. Endpoint, MDM & Vulnerability Management
• Own the security, compliance and operational health of Windows and macOS endpoints globally.
• Own MDM and endpoint management capabilities, including device enrolment, compliance policies, security baselines, encryption, application deployment and configuration management.
• Drive endpoint vulnerability and patch management from identification and risk prioritisation through remediation and compliance reporting.
• Monitor vulnerable or non-compliant devices, investigate exceptions and ensure remediation within agreed timelines.
• Maintain secure endpoint standards aligned with recognised security benchmarks and organisational requirements.

Identity & Access Management

Administer and improve Microsoft Entra ID, including Conditional Access, MFA, SSO, SCIM, enterprise applications, groups and identity protection.
Own and continuously improve Joiner, Mover and Leaver (JML) processes, ensuring reliable provisioning and timely deprovisioning of access.
Drive automation and group-based access models to reduce manual administration and strengthen access governance.
Support privileged access management and identity governance controls. Networking & Secure Access - Core Requirement
Demonstrate strong practical networking knowledge, including TCP/IP, DNS, DHCP, routing, NAT, firewalls, proxies, VPNs, Wi-Fi, certificates and TLS/SSL.
Own or support secure access technologies such as Zscaler, including Client Connector, traffic forwarding, URL filtering, SSL inspection, PAC files, internet access and private application access.
Troubleshoot complex connectivity issues and determine whether the root cause sits with the endpoint, identity, DNS, network, proxy, firewall, certificate or application layer.
Work with network, security and infrastructure partners to design and implement resilient, secure office and remote connectivity.
Support office network operations, ISP/vendor escalations and connectivity resilience within the assigned region.

Compliance, Vanta & Control Management

Own the operational effectiveness of TechOps security and compliance controls and use Vanta to monitor control health, identify gaps, coordinate remediation and maintain evidence.
Support audit and regulatory readiness across ISO 27001, SOC 2, PCI DSS, GDPR and other applicable frameworks.
Understand the purpose and risk addressed by TechOps controls rather than treating compliance as an evidence-only exercise.
Partner with Security, Risk, Legal and Compliance teams on risk assessments, audit requests, control testing and remediation activities.
Maintain accurate, timely and audit-ready technical documentation and evidence.

IT Service Management, Jira & Operational Excellence

Use Jira/Jira Service Management to manage operational work, priorities, ownership, SLAs, backlog, incidents, service requests, problems, changes and access requests.
Act as an escalation point for complex operational and security issues and coordinate structured resolution across teams.
Establish and maintain measurable operational standards, dashboards and service performance reporting.
Ensure problems are taken through to resolution with clear ownership and follow-through, not simply transferred between teams.

Process Improvement & Automation

Continuously review TechOps processes and identify opportunities to simplify, standardise, automate or introduce self-service.
Develop and maintain automation using PowerShell, APIs and workflow platforms to reduce manual effort and improve reliability, security and auditability.
Create scalable global standards while recognising legitimate regional requirements.
Document repeatable processes through runbooks, SOPs, knowledge articles and technical documentation.

Asset, Software & Technology Lifecycle

Maintain accurate hardware, software, access and ownership inventories, with clear linkage between users, identities, devices, applications and privileges.
Oversee device lifecycle activities including deployment, stock/spares, recovery, secure disposal and regional logistics.
Support software licensing, application lifecycle management and identification of unused or unnecessary licences.
Evaluate and onboard new IT/security tooling with appropriate technical, security and operational due diligence.

Regional Office Technology & Vendor Management

Act as the primary TechOps contact for the assigned office/region and ensure reliable, secure and professional end-user technology services.
Own or coordinate office technology including connectivity, Wi-Fi, meeting rooms, printing, end-user equipment and local technology vendors.
Manage vendor escalations and service performance and challenge proposed technical solutions where appropriate.
Provide initial operational triage for business-critical platform or production incidents and coordinate escalation to SRE or Engineering.

Leadership, Ownership & Collaboration

Operate with a high degree of autonomy: identify issues, assess risk, propose solutions, drive delivery, communicate progress and close the loop.
Mentor and guide TechOps specialists, delegate effectively and promote consistent standards across regions.
Partner effectively with Security, SRE, Engineering, HR, Legal, Compliance and business stakeholders.
Communicate operational health, risks, incidents, dependencies and improvement priorities clearly to TechOps leadership and relevant stakeholders.
Take global ownership of assigned TechOps capabilities while supporting regional execution and cross-region consistency.

Experience & Qualifications

Experience

7+ years of experience across Technical Operations, Security Operations, Systems Engineering, Infrastructure or related roles.
Demonstrated experience operating and improving technology/security controls in a distributed, multi-region environment.
Experience working in a regulated or security-conscious organisation is strongly preferred.
Experience owning technical services or capabilities through their full operational lifecycle.

Technical Expertise - Must Have

Strong hands-on Windows and macOS endpoint management and security experience.
Strong MDM/endpoint management experience with platforms such as Intune, Iru/Kandji, Jamf, ManageEngine Endpoint Central or equivalent.
Strong Microsoft security and identity experience, particularly Microsoft Defender and Entra ID.
Strong practical networking and troubleshooting knowledge across DNS, DHCP, TCP/IP, routing, NAT, firewalls, proxies, VPNs, Wi-Fi, certificates and TLS/SSL.
Experience with Zscaler or comparable secure access/SSE platforms.
Experience with vulnerability management, patching, security baselines and remediation tracking.
Working knowledge of ISO 27001, SOC 2 and/or PCI DSS controls and audit requirements.
Strong scripting and automation skills, particularly PowerShell, with the ability to work with APIs and workflow automation.
Experience with Jira/Jira Service Management or comparable ITSM platforms and structured operational processes.

Nice to Have

Microsoft Purview experience covering DLP, information protection and data classification.
Exposure to PAM and identity governance tooling.
Cloud security/operations exposure across Azure, AWS and/or GCP.
Experience with Vanta or similar compliance automation platforms.
Experience with office network design, ISP management and resilient connectivity.

Attributes

Security-first and operationally minded, with equal focus on protection, reliability and user experience.
Hands-on and technically credible; comfortable troubleshooting complex issues rather than relying solely on vendors or specialists.
Ownership-driven, with strong follow-through from problem identification to measurable resolution.
Calm and methodical during incidents and high-pressure situations.
Comfortable challenging existing processes and proposing practical improvements.
Strong communicator across technical and non-technical teams, time zones and cultures.
Highly organised, documentation-driven and comfortable working with measurable objectives and controls.

Technology Environment

Microsoft 365, Azure Entra ID, Microsoft Defender, Microsoft Purview, MDM/endpoint management platforms, Windows and macOS, Zscaler, Vanta, Jira/Confluence, AWS and GCP, and third-party security and collaboration platforms supporting a globally distributed workforce.

Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.

The main responsibilities of this role are outlined above; however, this description is not exhaustive, and the job holder may be required to undertake additional duties from time to time to ensure the smooth running of the department. The role may require some working outside our normal working hours.

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More about this job

Responsibilities

The Technical Operations Manager will own and mature core TechOps capabilities including security, endpoint management, identity, and networking across a global infrastructure. They are responsible for identifying operational risks, driving remediation, and ensuring audit-ready compliance across regional offices.

Requirements

Candidates must have 7+ years of experience in technical or security operations with strong hands-on expertise in Windows/macOS endpoint management and Microsoft security tools. A deep understanding of networking, identity governance, and regulatory frameworks like ISO 27001 or SOC 2 is essential for this role.

Skills

Technical Operations
Security Operations
Endpoint Management
Identity Management
Networking
Microsoft Defender
Entra ID
Zscaler
Vulnerability Management
PowerShell
Jira
ISO 27001
SOC 2
PCI DSS
Automation
Incident Management

Visa sponsorship

Not detected in the job text

Keywords

Technical Operations
Security Operations
Endpoint Management
Identity Management
Networking
Microsoft Defender
Entra ID
Zscaler
Vulnerability Management
PowerShell
Jira
ISO 27001
SOC 2
PCI DSS
Automation
Incident Management
MDM
Zero Trust
TCP/IP
DNS
DHCP
VPN
TLS/SSL
Compliance
Vanta
ITSM
Azure
AWS
GCP
Infrastructure

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