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Added 2 hours ago
MG
Technical Analyst, Database
Michael Garron Hospital
Toronto, ON
- Full-time
Reporting to the IT Manager – Technical and Client Services, the Technical Analyst is responsible for the effective provisioning, installation, configuration, operation, security, access…
Added 2 hours ago
W
Sr. Software Development Engineer / Principal, Software Development Engineer
Workday
Vancouver, BC · Canada, BC, Vancouver
- Full-time
…power all production AI workloads, serving as the gateway to vendor-hosted LLMs on GCP and AWS Bedrock and operating the model deployment platform where Workday hosts and scales its…
Added 3 hours ago
Brand Manager
Clutch Technologies Inc.
Toronto, ON
We’re looking for an experienced Brand Manager to help bring the Clutch brand to life across every touchpoint. You’ll own the day-to-day execution of our brand strategy, from managing our…
Added 3 hours ago
S
Consultant(e) aux ventes / Sales consultant (Saguenay - Lac St-Jean)
Sysco
Montreal, QC · Sysco Grand Montreal
- Full-time
Se fier aux outils PMT et Deal Manager pour soutenir la croissance du territoire et de la part de marché.
Added 3 hours ago
J&
Senior Finance Manager, Surgery Canada
Johnson & Johnson Innovative Medicine
Markham, ON
- Full-time
We are searching for the best talent for a Senior Finance Manager, Surgery Canada to be in Markham, ON.
Added 3 hours ago
TH
Director of Food And Beverage
Trail Hub
Whitby, ON
- Full-time
Working closely with Trail Hub leadership, Culinary, Events, Finance, and the Banquet & Restaurant Manager, the Director will translate strategy into disciplined daily execution.
Added 4 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Charlottetown, PE
- $52,500 CAD / year
- Full-time
Build strong customer and vendor relationships
Added 4 hours ago
PC
Staff Accountant (Bilingual) - M&M Food Market
Parkland Corporation
Mississauga, ON
- Full-time
Reporting to the Finance Manager, the Staff Accountant will be responsible for performing full cycle accounting functions including preparation of financial reports for several…
Added 4 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
St. John's, NL · Greater St. John's Metropolitan Area
- $52,500 CAD / year
- Full-time
Build strong customer and vendor relationships
Added 4 hours ago
ECH - Manager, Marketing (12-Month Contract)
The Employee Experience Team
Vaughan, ON
Coordinate and execute homeowner, prospect and broker events, sales launches, and promotional activations, including vendor coordination, budget management, logistics oversight, on-site…
Added 4 hours ago
Strategic Sourcing - Strategic Sourcing Specialist
Mohawk Medbuy Corporation (MMC)
Burlington, ON · ON · Kingston, ON · London, ON · Thunder Bay, ON · Toronto, ON · Chatham-Kent, ON
Reporting to the Senior Manager, Strategic Sourcing, this position is responsible for providing support to lead and implement strategic sourcing processes which achieve the best possible…
Added 4 hours ago
BB
Partner Marketing Specialist
Best Buy Canada
Newmarket, ON
- Full-time
Join Best Buy Ads as a partner marketing specialist, which you might call a marketing lead, marketing manager or a marketing account manager. You will work on a variety of partner marketing…
Added 4 hours ago
Vendor Relationship Manager - Property Claims
Aviva
Calgary, AB · AB
Do you aspire to drive continuous and steady improvement of our vendor KPI’s and to serve as the primary interface for vendor relationships? Our vendors are an extension of Aviva and…
Added 4 hours ago
M
People Services AI Solutions & Configuration Lead
Manulife
Toronto, ON · Waterloo, ON
- Full-time
Evaluate emerging Workday AI capabilities and recommend opportunities to improve employee and manager experiences.
Added 5 hours ago
AI
Accounts Payable Supervisor
Acuren Inspection, Inc.
Sherwood Park, AB
- Full-time
Reporting to the Shared Services Finance Manager, this position plays a key role in ensuring the accurate and timely processing of financial transactions. The successful candidate will…
Added 5 hours ago
R
Senior Manager, US IA Operations (Mat Leave - Backfill Contract - 14months)
RBC
Toronto, ON
- Full-time
The Senior Manager, US Audit Operations, reports to the Managing Director, US COO Internal Audit within the US Internal Audit Operations and Analytics team. This position will play a key…
Added 6 hours ago
MH
Event Marketing Manager
MedMe Health
Toronto, ON
- $70,000 to $100,000 CAD / year
- Full-time
As Event Marketing Manager, you will turn that calendar into a well-run program. You’ll help decide how MedMe should show up at each event, manage the preparation and logistics, and make…
Added 6 hours ago
AH
Operational Clinical Informatics Lead
Alberta Health Services
Red Deer, AB
- Temporary
…Clinical Information System (CIS). Reporting to the Program Manager, the Operational Clinical Informatics Lead (OCIL), Continuing Care serves as a key resource for Continuing Care partners,…
Added 6 hours ago
TH
Receiving Associate Part-Time - 7245 Regina Northwest
The Home Depot Canada
Regina, SK
- Part-time
…use the store systems/tools to identify product, article and vendor information, product location and store layout to provide the most efficient and highest quality service to our…
Added 6 hours ago
TH
Merchandising Execution Associate Part-Time - 7245 Regina Northwest
The Home Depot Canada
Regina, SK
- Part-time
Partner with store representative to conduct inspections of returned and damaged items for Return to Vendor.
Added 6 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Halifax, NS
- $52,500 CAD / year
- Full-time
Build strong customer and vendor relationships
Added 6 hours ago
EC
Future Leaders Program – Management Trainee
Emco Corporation: Plumbing, HVAC, Waterworks, Industrial, Irrigation, Fire Protection
Dartmouth, NS
- $52,500 CAD / year
- Full-time
Build strong customer and vendor relationships
Added 7 hours ago
B
Associate Property Manager
BGIS
Winnipeg, MB
- Full-time
Reporting to the Property Manager, the Associate Property Manager will ensure all Property Management policies, procedures and operations are conducted effectively. You will develop,…
Added 7 hours ago
MC
Manager, Community Partnerships (Events)
Make-A-Wish Canada
Halifax, NS
- Full-time
We are looking for a Manager, Community Partnerships to join our team at Make-A-Wish Canada. In this role, you will drive revenue growth by planning and executing first-party fundraising…
Added 7 hours ago
V
Senior Software Engineer
Virtusa
Toronto, ON
- Full-time
The Senior Project Manager will own the end-to-end delivery of complex software projects, ensuring implementation is on-time, within budget, and of high quality. This role requires strong…

Sokin

Technical Operations Manager

Toronto, ON, Canada

$100,000 to $130,000 USD / year · Full-time

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Job details

Pay: $100,000 to $130,000 USD / year
Job type: Full-time
Experience: 7+ years of experience across Technical Operations, Security Operations, Systems Engineering, Infrastructure or related roles.
Posting language: English
Posted: Oct 9, 2026

Original job description

Technical Operations Manager
We are seeking a hands-on Technical Operations Manager to own and mature core TechOps capabilities across security, endpoint management, identity, networking, operational resilience and service management. Security is an equal and integral part of the role, alongside reliable day-to-day technology operations and continuous improvement. The successful candidate will combine strong technical troubleshooting and security operations experience with operational leadership. You will hold global ownership for assigned TechOps capabilities while acting as the primary TechOps presence within your region. You will be expected to identify risks and operational weaknesses, design practical solutions, drive remediation to completion and maintain clear, audit-ready evidence of control effectiveness.

About Us
Sokin is a next-generation B2B financial services provider, enabling businesses to make and receive global payments with greater speed, lower cost, and total transparency.
Our mission is simple: we’re simplifying global business - so businesses thrive wherever they choose to grow. We deliver services across:

Global payments and receivables

Foreign Exchange (FX)

Treasury management

Finance reconciliations

We are rapidly expanding, with established presence in EMEA, APAC, and North America, backed by a strong global infrastructure and industry-leading partners, we are redefining how businesses move money worldwide.

Our clients span industries from sports and entertainment to logistics and travel, and our community is growing rapidly. As we continue to expand, we’re building a team of exceptional people who share our ambition to transform the future of global payments.

Key Responsibilities

Security Operations & Incident Management
• Operate as a hands-on security-focused TechOps leader across endpoint, identity, email, collaboration and access layers.
• Use Microsoft Defender and related security tooling to investigate alerts, suspicious activity, endpoint vulnerabilitie and configuration weaknesses.
• Perform technical investigation, containment and remediation for incidents within TechOps scope, partnering with Security/SOC, SRE and Engineering where deeper investigation or escalation is required.
• Drive root-cause analysis, corrective actions and post-incident improvements to reduce recurrence.
• Support least-privilege, privileged access and Zero Trust security principles across the technology estate. Endpoint, MDM & Vulnerability Management
• Own the security, compliance and operational health of Windows and macOS endpoints globally.
• Own MDM and endpoint management capabilities, including device enrolment, compliance policies, security baselines, encryption, application deployment and configuration management.
• Drive endpoint vulnerability and patch management from identification and risk prioritisation through remediation and compliance reporting.
• Monitor vulnerable or non-compliant devices, investigate exceptions and ensure remediation within agreed timelines.
• Maintain secure endpoint standards aligned with recognised security benchmarks and organisational requirements.

Identity & Access Management

Administer and improve Microsoft Entra ID, including Conditional Access, MFA, SSO, SCIM, enterprise applications, groups and identity protection.
Own and continuously improve Joiner, Mover and Leaver (JML) processes, ensuring reliable provisioning and timely deprovisioning of access.
Drive automation and group-based access models to reduce manual administration and strengthen access governance.
Support privileged access management and identity governance controls. Networking & Secure Access - Core Requirement
Demonstrate strong practical networking knowledge, including TCP/IP, DNS, DHCP, routing, NAT, firewalls, proxies, VPNs, Wi-Fi, certificates and TLS/SSL.
Own or support secure access technologies such as Zscaler, including Client Connector, traffic forwarding, URL filtering, SSL inspection, PAC files, internet access and private application access.
Troubleshoot complex connectivity issues and determine whether the root cause sits with the endpoint, identity, DNS, network, proxy, firewall, certificate or application layer.
Work with network, security and infrastructure partners to design and implement resilient, secure office and remote connectivity.
Support office network operations, ISP/vendor escalations and connectivity resilience within the assigned region.

Compliance, Vanta & Control Management

Own the operational effectiveness of TechOps security and compliance controls and use Vanta to monitor control health, identify gaps, coordinate remediation and maintain evidence.
Support audit and regulatory readiness across ISO 27001, SOC 2, PCI DSS, GDPR and other applicable frameworks.
Understand the purpose and risk addressed by TechOps controls rather than treating compliance as an evidence-only exercise.
Partner with Security, Risk, Legal and Compliance teams on risk assessments, audit requests, control testing and remediation activities.
Maintain accurate, timely and audit-ready technical documentation and evidence.

IT Service Management, Jira & Operational Excellence

Use Jira/Jira Service Management to manage operational work, priorities, ownership, SLAs, backlog, incidents, service requests, problems, changes and access requests.
Act as an escalation point for complex operational and security issues and coordinate structured resolution across teams.
Establish and maintain measurable operational standards, dashboards and service performance reporting.
Ensure problems are taken through to resolution with clear ownership and follow-through, not simply transferred between teams.

Process Improvement & Automation

Continuously review TechOps processes and identify opportunities to simplify, standardise, automate or introduce self-service.
Develop and maintain automation using PowerShell, APIs and workflow platforms to reduce manual effort and improve reliability, security and auditability.
Create scalable global standards while recognising legitimate regional requirements.
Document repeatable processes through runbooks, SOPs, knowledge articles and technical documentation.

Asset, Software & Technology Lifecycle

Maintain accurate hardware, software, access and ownership inventories, with clear linkage between users, identities, devices, applications and privileges.
Oversee device lifecycle activities including deployment, stock/spares, recovery, secure disposal and regional logistics.
Support software licensing, application lifecycle management and identification of unused or unnecessary licences.
Evaluate and onboard new IT/security tooling with appropriate technical, security and operational due diligence.

Regional Office Technology & Vendor Management

Act as the primary TechOps contact for the assigned office/region and ensure reliable, secure and professional end-user technology services.
Own or coordinate office technology including connectivity, Wi-Fi, meeting rooms, printing, end-user equipment and local technology vendors.
Manage vendor escalations and service performance and challenge proposed technical solutions where appropriate.
Provide initial operational triage for business-critical platform or production incidents and coordinate escalation to SRE or Engineering.

Leadership, Ownership & Collaboration

Operate with a high degree of autonomy: identify issues, assess risk, propose solutions, drive delivery, communicate progress and close the loop.
Mentor and guide TechOps specialists, delegate effectively and promote consistent standards across regions.
Partner effectively with Security, SRE, Engineering, HR, Legal, Compliance and business stakeholders.
Communicate operational health, risks, incidents, dependencies and improvement priorities clearly to TechOps leadership and relevant stakeholders.
Take global ownership of assigned TechOps capabilities while supporting regional execution and cross-region consistency.

Experience & Qualifications

Experience

7+ years of experience across Technical Operations, Security Operations, Systems Engineering, Infrastructure or related roles.
Demonstrated experience operating and improving technology/security controls in a distributed, multi-region environment.
Experience working in a regulated or security-conscious organisation is strongly preferred.
Experience owning technical services or capabilities through their full operational lifecycle.

Technical Expertise - Must Have

Strong hands-on Windows and macOS endpoint management and security experience.
Strong MDM/endpoint management experience with platforms such as Intune, Iru/Kandji, Jamf, ManageEngine Endpoint Central or equivalent.
Strong Microsoft security and identity experience, particularly Microsoft Defender and Entra ID.
Strong practical networking and troubleshooting knowledge across DNS, DHCP, TCP/IP, routing, NAT, firewalls, proxies, VPNs, Wi-Fi, certificates and TLS/SSL.
Experience with Zscaler or comparable secure access/SSE platforms.
Experience with vulnerability management, patching, security baselines and remediation tracking.
Working knowledge of ISO 27001, SOC 2 and/or PCI DSS controls and audit requirements.
Strong scripting and automation skills, particularly PowerShell, with the ability to work with APIs and workflow automation.
Experience with Jira/Jira Service Management or comparable ITSM platforms and structured operational processes.

Nice to Have

Microsoft Purview experience covering DLP, information protection and data classification.
Exposure to PAM and identity governance tooling.
Cloud security/operations exposure across Azure, AWS and/or GCP.
Experience with Vanta or similar compliance automation platforms.
Experience with office network design, ISP management and resilient connectivity.

Attributes

Security-first and operationally minded, with equal focus on protection, reliability and user experience.
Hands-on and technically credible; comfortable troubleshooting complex issues rather than relying solely on vendors or specialists.
Ownership-driven, with strong follow-through from problem identification to measurable resolution.
Calm and methodical during incidents and high-pressure situations.
Comfortable challenging existing processes and proposing practical improvements.
Strong communicator across technical and non-technical teams, time zones and cultures.
Highly organised, documentation-driven and comfortable working with measurable objectives and controls.

Technology Environment

Microsoft 365, Azure Entra ID, Microsoft Defender, Microsoft Purview, MDM/endpoint management platforms, Windows and macOS, Zscaler, Vanta, Jira/Confluence, AWS and GCP, and third-party security and collaboration platforms supporting a globally distributed workforce.

Please note, candidates will need to have the right to work in the jurisdiction that they are looking to work in.

The main responsibilities of this role are outlined above; however, this description is not exhaustive, and the job holder may be required to undertake additional duties from time to time to ensure the smooth running of the department. The role may require some working outside our normal working hours.

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More about this job

Responsibilities

The Technical Operations Manager will own and mature core TechOps capabilities including security, endpoint management, identity, and networking across a global infrastructure. They are responsible for identifying operational risks, driving remediation, and ensuring audit-ready compliance across regional offices.

Requirements

Candidates must have 7+ years of experience in technical or security operations with strong hands-on expertise in Windows/macOS endpoint management and Microsoft security tools. A deep understanding of networking, identity governance, and regulatory frameworks like ISO 27001 or SOC 2 is essential for this role.

Skills

Technical Operations
Security Operations
Endpoint Management
Identity Management
Networking
Microsoft Defender
Entra ID
Zscaler
Vulnerability Management
PowerShell
Jira
ISO 27001
SOC 2
PCI DSS
Automation
Incident Management

Visa sponsorship

Not detected in the job text

Keywords

Technical Operations
Security Operations
Endpoint Management
Identity Management
Networking
Microsoft Defender
Entra ID
Zscaler
Vulnerability Management
PowerShell
Jira
ISO 27001
SOC 2
PCI DSS
Automation
Incident Management
MDM
Zero Trust
TCP/IP
DNS
DHCP
VPN
TLS/SSL
Compliance
Vanta
ITSM
Azure
AWS
GCP
Infrastructure

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