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Added 1 month ago
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Senior Data Engineer
Luxoft
Toronto, ON
- Contract
We are seeking a hands-on Data Engineer to support the Total Fund Management Portfolio Management Technology team. This role focuses on implementing reliable data solutions in a…
Added 1 month ago
Technology Lead
Infosys
ON
Proficiency in scripting (Python, Shell, PowerShell) for automation.
Added 1 month ago
VC
Développeur fiscal - Ingénieur de données | Tax Developer - Data Engineer
Valsoft Corporation
Montreal, QC · Saint-Laurent, Quebec
- Full-time
Valsoft is looking for a Data Analytics Engineer to join our Tax department in Montreal, Quebec, working closely with Tax, Finance, Data Platform teams, and external consultants to build…
Added 1 month ago
Senior Forward-Deployed AI Engineer 1
Bell
Toronto, ON
As a Senior Forward-Deployed AI Engineer, you will own engagements end-to-end: scoping the problem, choosing the right approach across automation, classical ML, and GenAI/agents, and taking…
Added 1 month ago
AA
Software Verification Engineer ON
Aviya Aerospace Systems
Mississauga, ON
- Full-time
Familiarity with scripting languages (Python) for test development and automation.
Added 1 month ago
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Technical Specialist II
BMO
Toronto, ON · SCC
- Full-time
We are looking for a highly skilled DevOps/Site Reliability Engineer (SRE) to join one of our high-performing, mission-critical technology teams. This role offers the opportunity to work on…
Added 1 month ago
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Senior Machine Learning Engineer
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
We are looking for an exceptional Machine Learning Engineer to design, build, operationalize, and scale production-grade AI/ML and Agentic AI systems at Autodesk For Go-to-market…
Added 1 month ago
AA
Software Verification Engineer
Aviya Aerospace Systems
Mississauga, ON
- $67,000 to $97,000 CAD / year
- Full-time
Familiarity with scripting languages (Python) for test development and automation.
Added 1 month ago
Forward Deployed Engineer, AI - Technology Strategy & Transformation
EY
Toronto, ON
Collaborate with clients to identify high-value opportunities for generative AI, intelligent automation, and AI-enabled application modernization.
Added 1 month ago
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Full-Stack Developer - Platform & Infrastructure
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
Developer Productivity: Internal tooling and IDE plugins that make every engineer faster.
Added 1 month ago
CL
Embedded Software Engineer
Current Lighting
Montreal, QC
- Full-time
Current Lighting is seeking an Sr Embedded Firmware Engineer to join our progressive and dynamic fast-paced enterprise and device controls automations team. These are exciting times - our…
Added 1 month ago
Platform Engineer - AI Engineering
DRW
Montreal, QC
We are looking for a Platform Engineer to help build and operationalize our AI tooling ecosystem. Working closely with the Team Lead and Senior/Staff SWE, you will be the hands-on…
Added 1 month ago
EI
DevOps Engineer
EMERES INC.
Montreal, QC
- Full-time
Scripting ability (e.g., Bash, Python, or PowerShell) for automation
Added 1 month ago
TC
RPA Platform Engineer
Tata Consultancy Services
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
The Senior Platform Engineer develops, maintains, and manages automation platforms across on-premises environments, AWS cloud, and vendor SaaS solutions to enable automation across…
Added 1 month ago
EI
AWS DEVOPS & INTEGRATION ENGINEER
EMERES INC.
Montreal, QC
- Full-time
Scripting ability (e.g., Bash, Python, or PowerShell) for automation
Added 1 month ago
NT
System Validation Engineer
NETINT Technologies
Burnaby, BC
- $100,000 to $210,000 CAD / year
- Full-time
As a System Engineer, you are responsible for the functionality and quality of the ASIC design at the system level. You are detail oriented in designing and executing stress tests, and good…
Added 1 month ago
T
Software Engineer I - Development and Quality Engineering
TD
Toronto, ON
- Full-time
The Risk Technology team is seeking a junior Software Engineer with 2–3 years of relevant experience to contribute to both application development and quality engineering. The successful…
Added 1 month ago
IS
Lead Data Engineer
Iris Software Inc.
Mississauga, ON
- Contract
5-8 years of hands-on experience as a Data Engineer with strong expertise in SQL and Python for data processing, transformation, and analytics.
Added 1 month ago
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Senior Data Engineer
Scene+
Toronto, ON
- Full-time
Reporting to the Senior Manager, Data Engineering and Data Governance, we are looking for a Senior Data Engineer who will play a pivotal role in shaping the next generation of Scene+’s data…
Added 1 month ago
IC
Forward Deployed AI Engineer – System Test Automation
Infomatics Corp
Ottawa, ON
- Contract
We are seeking a Forward Deployed AI Engineer (FDE) to accelerate the real-world adoption of AI within our End-to-End System Test Automation. This role focuses on taking AI tools and…
Added 1 month ago
SA
Senior Application Support Engineer (Trading & Market Data)
Solactive AG
Toronto, ON
- Full-time
Improve monitoring, automation, operational processes, and support workflows.
Added 1 month ago
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AI Workflow & Operations Intern
Semtech
Richmond, BC · CAN - Richmond, BC
- Full-time
Programming experience in Python, particularly for data manipulation, automation scripting, or API interaction
Added 1 month ago
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Senior Full Stack Engineer (Azure Cloud Platform)
HCLTech
Calgary, AB
- Full-time
We are looking for a hands-on Senior Cloud-Native Full Stack Engineer to design, build, and support secure, scalable applications on Microsoft Azure. This role combines modern full-stack…
Added 1 month ago
A
Platform & Site Reliability Engineer
adidas
Woodbridge, ON
- Full-time
We are seeking a highly skilled Platform & SRE Engineer who can provide the cloud, platform, DevOps, reliability, security, deployment, observability, and operational foundation that…
Added 1 month ago
AC
AWS DevOps Engineer
Adastra Corporation
Markham, ON
- Full-time
Adastra is looking for an Associate DevOps Engineer to join our AWS Practice and support cloud modernization, data platform, and migration initiatives. The role will focus on building and…

Solactive AG

Senior Application Support Engineer (Trading & Market Data)

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships. Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable 24/6 operational coverage.

Job Overview

We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence. This role is ideal for someone who thrives in fast‑paced environments, understands front‑to‑back trade flows, and can lead technical resolution, real‑time monitoring, incident handling, and projects with confidence.

Your Tasks

Production Support & Incident Management

Provide L1/L2 support for business-critical trading and market-data applications.
Monitor Linux-based production environments and resolve real-time operational issues.
Act as the primary point of contact for business users, delivering timely support and clear communication.
Lead incident management activities, including triage, escalation, stakeholder communication, and root-cause analysis.
Own incidents, tickets, and service requests end-to-end while ensuring SLA compliance.
Support change, release, and deployment activities following ITIL best practices.

Technical Support & Platform Stability

Troubleshoot issues across market connectivity, APIs, databases, data feeds, and distributed systems.
Analyse application logs, system behaviour, and complex datasets to identify and resolve issues.
Execute database changes and optimise SQL queries.
Partner with development, infrastructure, and business teams to maintain platform stability.
Proactively identify recurring issues and drive permanent solutions.

Stakeholder & Service Management

Build trusted relationships with business users across global locations including Hong Kong, Frankfurt, and Toronto.
Translate business requirements into technical actions and operational improvements.
Lead projects and operational initiatives independently.
Ensure critical issues are acknowledged, communicated, and escalated within agreed service levels.

Continuous Improvement

Improve monitoring, automation, operational processes, and support workflows.
Maintain runbooks, support documentation, and knowledge articles.
Mentor junior team members and contribute to a culture of operational excellence, teamwork, and accountability.

Your Profile

Experience

5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Experience supporting trading platforms, market-data systems, or other real-time business-critical applications.
Strong understanding of trade lifecycle processes, market connectivity, and production operations.

Technical Skills

Strong Linux administration and troubleshooting experience.
Advanced SQL skills.
Experience with monitoring tools such as ELK, Kibana, Grafana, or similar platforms.
Knowledge of APIs, distributed systems, job schedulers, and system integrations.
Strong understanding of Incident, Change, and Release Management processes.

Desirable

Experience within market-making, derivatives, or multi-asset trading environments.
Scripting experience with Bash and/or Python.
AI Workflows and Automations
DevOps, SRE, or software development experience.
Experience implementing monitoring, automation, or operational improvement initiatives.

Our Offer

Global Team: Be part of the Solactive family, a motivated team with an international setting.
FinTech Excellence: Join our team and delve into the inner workings of a thriving FinTech company.
Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture.
Responsibility & Connections: Take over responsibility from day one and build relationships in- and outside the company.
Special Benefits: Regular staff parties, access to Corporate Benefits, modern office space and free beverages.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 production support for business-critical trading and market-data applications while leading incident management and resolution. Collaborate with development and infrastructure teams to maintain platform stability and drive operational improvements through automation.

Requirements

Requires 5+ years of experience in application or production support within financial markets. Candidates must possess strong Linux administration skills, advanced SQL knowledge, and a deep understanding of trade lifecycle processes.

Skills

Linux administration
SQL
Incident management
Trading platforms
Market data
Production support
API
Distributed systems
ELK
Kibana
Grafana
Bash
Python
ITIL
Change management
Release management

Benefits

Staff parties
Corporate benefits
Modern office space
Free beverages

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Trading Platforms
Market Data
Linux
SQL
Incident Management
ITIL
API
Distributed Systems
ELK
Kibana
Grafana
Bash
Python
FinTech
Trade Lifecycle
Market Connectivity
DevOps
SRE
Automation
Monitoring
Database
Change Management
Release Management
Operational Excellence
Financial Systems
System Integration
Job Schedulers
Root-cause Analysis

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