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Added 11 mins ago
RB
Software Engineer
Royal Bank of Canada
Toronto, ON
- Full-time
Be part of the developer’s community, participate in the continuous improvement and best practices.
Added 41 mins ago
Project Engineer (Battery Energy Storage)
Peak Power Inc
Toronto, ON
As a Project Engineer role will report to the Senior Director, Engineering you will provide engineering leadership on behind the meter battery energy storage and distributed energy projects…
Added 56 mins ago
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Backend Engineer (Go)
Xsolla
Montreal, QC
- Full-time
Advocate for sound software development practices and continuous improvement.
Added 56 mins ago
IG
Industrial Engineer/PM
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Longueuil, QC
- $33 to $45 CAD / hour
- Contract
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Added 57 mins ago
Jr. Process Control Engineer (EIT)
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Identify and implement opportunities for process optimization and continuous improvement.
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Monitor and evaluate the quality of work performed by MSR, Meter Technicians, and TRAC teams, and provide reporting as evidence of compliance, quality assurance, and continuous improvement.
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Project Coordinator - Brampton, ON
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Support continuous improvement initiatives and the development of project management best practices.
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Support continuous improvement initiatives through automation, AI-enabled workflows, and enhanced reporting capabilities.
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Quality Assurance Technician - Brampton, ON (On-site)
Victaulic
Brampton, ON · Toronto, ON · Ontario - Toronto
- Full-time
…and implement quality control procedures. You'll also support continuous improvement initiatives, working closely with machinists, inspectors, engineers, supervisors, and managers to…
Added 57 mins ago
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Manufacturing Engineer Intern - Brampton, ON (On-site)
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Brampton, ON · Toronto, ON · Ontario - Toronto
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…standards, analyzing operational data, and contributing to continuous improvement initiatives. You’ll work closely with Manufacturing Engineering, Production, and Quality Assurance to…
Added 1 hour ago
UO
Structural Analysis Engineer
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Full-time
As a Structural Analysis Engineer at BPMI, you will perform routine technical functions to execute the BPMI mission in areas including, but not limited to performing a wide range of…
Added 1 hour ago
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Project Engineer (Battery Energy Storage)
Peak Power Inc
Toronto, ON
- Full-time
As a Project Engineer role will report to the Senior Director, Engineering you will provide engineering leadership on behind the meter battery energy storage and distributed energy projects…
Added 1 hour ago
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Senior Systems Engineer
illumin
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…ownership, sound operational judgment, and a focus on automation and continuous…
Added 1 hour ago
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Technical Specialist II
BMO
Toronto, ON
- Full-time
Embraces automation, modern engineering practices, and continuous improvement
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Coop, Field Technician - Winter 2027
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…the materials the world needs – striving for innovation and continuous improvement to produce materials with low emissions and to the right environmental, social and governance standards.…
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Engineer Enterprise Asset Management
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Saguenay, QC
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Montreal, QC
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Added 1 hour ago
ELYSIS - Stagiaire Industrialisation équipement de production/ Industrisalization Intern (Hiver 2027)
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Added 1 hour ago
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Director, MEP & Electrical Infrastructure, Bell AI Fabric
Bell
Calgary, AB
- Full-time
Drive consistency, repeatability, scalability, and continuous improvement across multiple concurrent data centre developments.
Added 1 hour ago
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Specialist Commissioning Engineer – Protection & Control
TEEMA
Vancouver, BC
- $135,000 to $145,000 CAD / year
- Full-time
Contribute to continuous improvement of engineering processes, workflows and quality practices.
Added 1 hour ago
IG
Industrial Project Manager
Insight Global
Longueuil, QC
- $27 to $39.5 CAD / hour
- Contract
Insight Global is seeking an Industrial Engineer/Project Manager to join a top aerospace company in Longueuil, QC. The Industrial Engineer will lead strategic and operational initiatives to…
Added 1 hour ago
J(
Lead Engineer, Facility Design
JSG (Johnson Service Group, Inc.)
Calgary, AB
- Full-time
…contribute to the advancement of engineering practices by supporting continuous improvement initiatives, modern technologies, and innovative solutions that enhance the reliability and…
Added 1 hour ago
C
IT Operations Support Engineer
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Toronto, ON
- Full-time
Contributes to continuous improvement efforts by automating, scripting/coding, recommending new products, services, technologies, and methodologies as well as new processes/procedures.

Solactive AG

Senior Application Support Engineer (Trading & Market Data)

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships. Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable 24/6 operational coverage.

Job Overview

We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence. This role is ideal for someone who thrives in fast‑paced environments, understands front‑to‑back trade flows, and can lead technical resolution, real‑time monitoring, incident handling, and projects with confidence.

Your Tasks

Production Support & Incident Management

Provide L1/L2 support for business-critical trading and market-data applications.
Monitor Linux-based production environments and resolve real-time operational issues.
Act as the primary point of contact for business users, delivering timely support and clear communication.
Lead incident management activities, including triage, escalation, stakeholder communication, and root-cause analysis.
Own incidents, tickets, and service requests end-to-end while ensuring SLA compliance.
Support change, release, and deployment activities following ITIL best practices.

Technical Support & Platform Stability

Troubleshoot issues across market connectivity, APIs, databases, data feeds, and distributed systems.
Analyse application logs, system behaviour, and complex datasets to identify and resolve issues.
Execute database changes and optimise SQL queries.
Partner with development, infrastructure, and business teams to maintain platform stability.
Proactively identify recurring issues and drive permanent solutions.

Stakeholder & Service Management

Build trusted relationships with business users across global locations including Hong Kong, Frankfurt, and Toronto.
Translate business requirements into technical actions and operational improvements.
Lead projects and operational initiatives independently.
Ensure critical issues are acknowledged, communicated, and escalated within agreed service levels.

Continuous Improvement

Improve monitoring, automation, operational processes, and support workflows.
Maintain runbooks, support documentation, and knowledge articles.
Mentor junior team members and contribute to a culture of operational excellence, teamwork, and accountability.

Your Profile

Experience

5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Experience supporting trading platforms, market-data systems, or other real-time business-critical applications.
Strong understanding of trade lifecycle processes, market connectivity, and production operations.

Technical Skills

Strong Linux administration and troubleshooting experience.
Advanced SQL skills.
Experience with monitoring tools such as ELK, Kibana, Grafana, or similar platforms.
Knowledge of APIs, distributed systems, job schedulers, and system integrations.
Strong understanding of Incident, Change, and Release Management processes.

Desirable

Experience within market-making, derivatives, or multi-asset trading environments.
Scripting experience with Bash and/or Python.
AI Workflows and Automations
DevOps, SRE, or software development experience.
Experience implementing monitoring, automation, or operational improvement initiatives.

Our Offer

Global Team: Be part of the Solactive family, a motivated team with an international setting.
FinTech Excellence: Join our team and delve into the inner workings of a thriving FinTech company.
Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture.
Responsibility & Connections: Take over responsibility from day one and build relationships in- and outside the company.
Special Benefits: Regular staff parties, access to Corporate Benefits, modern office space and free beverages.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 production support for business-critical trading and market-data applications while leading incident management and resolution. Collaborate with development and infrastructure teams to maintain platform stability and drive operational improvements through automation.

Requirements

Requires 5+ years of experience in application or production support within financial markets. Candidates must possess strong Linux administration skills, advanced SQL knowledge, and a deep understanding of trade lifecycle processes.

Skills

Linux administration
SQL
Incident management
Trading platforms
Market data
Production support
API
Distributed systems
ELK
Kibana
Grafana
Bash
Python
ITIL
Change management
Release management

Benefits

Staff parties
Corporate benefits
Modern office space
Free beverages

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Trading Platforms
Market Data
Linux
SQL
Incident Management
ITIL
API
Distributed Systems
ELK
Kibana
Grafana
Bash
Python
FinTech
Trade Lifecycle
Market Connectivity
DevOps
SRE
Automation
Monitoring
Database
Change Management
Release Management
Operational Excellence
Financial Systems
System Integration
Job Schedulers
Root-cause Analysis

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