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Added 3 mins ago
SI
Cloud Engineer
Spait Infotech
Canada
- Full-time
Collaborate with development, security, infrastructure, and operations teams.
Added 3 mins ago
FI
Artificial Intelligence Engineer
Flexstaf I.T. Inc.
Canada
- Contract
AI Application Development & Architecture - 70%
Added 3 mins ago
C
Project Manager - Montreal - Candidate Pool
CIMA+
Montreal, QC
- Full-time
Welcome to a commitment to sustainable development you can relate to.
Added 3 mins ago
A
Middleware Specialist
Apptad
Montreal, QC
- Contract
Coordinate signoffs for non-functional requirement testing with development and business teams.
Added 3 mins ago
C
Project Manager - Candidate Pool
CIMA+
Saskatoon, SK
- $110,480 to $151,910 CAD / year
- Full-time
Welcome to a commitment to sustainable development you can relate to.
Added 3 mins ago
QW
Observability Engineer
Quantum World Technologies Inc.
Montreal, QC
- Contract
We are looking for an experienced Observability Engineer to design, implement, and maintain enterprise observability solutions across cloud, application, infrastructure, and distributed…
Added 3 mins ago
C
Project Coordinator - Candidate Pool
CIMA+
Saskatoon, SK
- $92,800 to $127,600 CAD / year
- Full-time
Welcome to a commitment to sustainable development you can relate to.
Added 3 mins ago
C
Project Coordinator - Candidate Pool
CIMA+
Vancouver, BC
- $92,800 to $127,600 CAD / year
- Full-time
Welcome to a commitment to sustainable development you can relate to.
Added 3 mins ago
IS
Senior Data Engineer
Iris Software Inc.
Mississauga, ON
- Contract
Iris's Direct client, a highly diversified financial services provider based in Canada is looking to hire a Sr. Data Engineer for a Long Term Contract opportunity.
Added 3 mins ago
RC
DevOps Engineer
RAPS Consulting Inc
Toronto, ON
- $100,000 to $110,000 CAD / year
- Full-time
We are looking for an experienced DevOps Engineer – Production Support with strong expertise in AWS, CI/CD, Terraform, GitHub, SRE, and production support to support highly available,…
Added 3 mins ago
E
Software Engineer II
Emburse
Toronto, ON
- Full-time
Emburse software engineers contribute to the development of an engaging and interconnected set of system solutions. As an engineer, you will enhance the experiences of your customers, solve…
Added 3 mins ago
B
Quality Specialist – LNG Trains & Inlet Gas Facilities Construction
Brunel
Kitimat, BC
- Contract
Support the development and implementation of risk-based quality management tools, including quality heat maps, alerts, and mitigation strategies.
Added 3 mins ago
C
Project Manager - Candidate Pool
CIMA+
Vancouver, BC
- $110,480 to $151,910 CAD / year
- Full-time
Welcome to a commitment to sustainable development you can relate to.
Added 3 mins ago
FG
QA Automation Engineer
Flynn Group of Companies
Mississauga, ON
- $70,000 to $80,000 CAD / year
- Full-time
Flynn Group of Companies, North America’s leading building envelope contractor, is looking for a QA Automation Engineer to work from our Mississauga location reporting to Manager, Custom…
Added 3 mins ago
H
Senior Python Engineer - Data Platforms
Highspring
Montreal, QC
- Full-time
Highspring est à la recherche d'un(e) Senior Python Engineer pour rejoindre une équipe de haut niveau spécialisée en Data & IA. Ce rôle s'adresse à un développeur logiciel passionné par…
Added 3 mins ago
C
Project Estimator
CIMA+
Montreal, QC
- Full-time
Welcome to a commitment to sustainable development you can relate to.
Added 3 mins ago
C
Project Estimator
CIMA+
Quebec, QC
- Full-time
Welcome to a commitment to sustainable development you can relate to.
Added 19 mins ago
E
Software Engineer II
Emburse
Toronto, ON
- Full-time
Emburse software engineers contribute to the development of an engaging and interconnected set of system solutions. As an engineer, you will enhance the experiences of your customers, solve…
Added 19 mins ago
LC
Industrial Engineer, Retail Technology Optimization
Loblaw Companies Limited
Brampton, ON
- Full-time
Industrial Engineer, Retail Technology Optimization | 12 Month Term Contract
Added 34 mins ago
EE
Electrical Design Engineer
Express Employment Professionals - Cambridge
Cambridge, ON
- $90,000 to $110,000 CAD / year
- Full-time
We are looking for an Intermediate Electrical Design Engineer with 5-7 years experience. A significant part of that experience must be on Canadian building retrofit projects. The successful…
Added 34 mins ago
K
Senior Engineer (Mechanical/Piping Design)
Kinectrics
Kincardine, ON
- Internship
Position: Senior Engineer / Analyst (Mechanical / Piping)
Added 34 mins ago
PG
Guidewire Claim Center
Pacta Group
Markham, ON
- Contract
5 years proven experience in Guidewire ClaimCenter Integration Development
Added 34 mins ago
B
Electrical, instrumentation and Control Engineer
Brunel
Oakville, ON
- $61 to $88 CAD / hour
- Contract
Brunel is seeking an experienced Senior Electrical, Instrumentation & Controls Engineer to support the delivery of custom-designed water treatment projects.
Added 34 mins ago
IA
Planner
Indotronix Avani Group
Toronto, ON
- Contract
Professional Engineer (P.Eng.) designation or equivalent professional accreditation preferred.
Added 34 mins ago
ME
Senior Protection & Control Engineer
Morson Edge (Canada)
Burnaby, BC
- $95 to $120 CAD / hour
- Contract
Role: Engineer-E5 – Protection & Control Engineer

Solactive AG

Senior Application Support Engineer (Trading & Market Data)

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships. Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable 24/6 operational coverage.

Job Overview

We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence. This role is ideal for someone who thrives in fast‑paced environments, understands front‑to‑back trade flows, and can lead technical resolution, real‑time monitoring, incident handling, and projects with confidence.

Your Tasks

Production Support & Incident Management

Provide L1/L2 support for business-critical trading and market-data applications.
Monitor Linux-based production environments and resolve real-time operational issues.
Act as the primary point of contact for business users, delivering timely support and clear communication.
Lead incident management activities, including triage, escalation, stakeholder communication, and root-cause analysis.
Own incidents, tickets, and service requests end-to-end while ensuring SLA compliance.
Support change, release, and deployment activities following ITIL best practices.

Technical Support & Platform Stability

Troubleshoot issues across market connectivity, APIs, databases, data feeds, and distributed systems.
Analyse application logs, system behaviour, and complex datasets to identify and resolve issues.
Execute database changes and optimise SQL queries.
Partner with development, infrastructure, and business teams to maintain platform stability.
Proactively identify recurring issues and drive permanent solutions.

Stakeholder & Service Management

Build trusted relationships with business users across global locations including Hong Kong, Frankfurt, and Toronto.
Translate business requirements into technical actions and operational improvements.
Lead projects and operational initiatives independently.
Ensure critical issues are acknowledged, communicated, and escalated within agreed service levels.

Continuous Improvement

Improve monitoring, automation, operational processes, and support workflows.
Maintain runbooks, support documentation, and knowledge articles.
Mentor junior team members and contribute to a culture of operational excellence, teamwork, and accountability.

Your Profile

Experience

5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Experience supporting trading platforms, market-data systems, or other real-time business-critical applications.
Strong understanding of trade lifecycle processes, market connectivity, and production operations.

Technical Skills

Strong Linux administration and troubleshooting experience.
Advanced SQL skills.
Experience with monitoring tools such as ELK, Kibana, Grafana, or similar platforms.
Knowledge of APIs, distributed systems, job schedulers, and system integrations.
Strong understanding of Incident, Change, and Release Management processes.

Desirable

Experience within market-making, derivatives, or multi-asset trading environments.
Scripting experience with Bash and/or Python.
AI Workflows and Automations
DevOps, SRE, or software development experience.
Experience implementing monitoring, automation, or operational improvement initiatives.

Our Offer

Global Team: Be part of the Solactive family, a motivated team with an international setting.
FinTech Excellence: Join our team and delve into the inner workings of a thriving FinTech company.
Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture.
Responsibility & Connections: Take over responsibility from day one and build relationships in- and outside the company.
Special Benefits: Regular staff parties, access to Corporate Benefits, modern office space and free beverages.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 production support for business-critical trading and market-data applications while leading incident management and resolution. Collaborate with development and infrastructure teams to maintain platform stability and drive operational improvements through automation.

Requirements

Requires 5+ years of experience in application or production support within financial markets. Candidates must possess strong Linux administration skills, advanced SQL knowledge, and a deep understanding of trade lifecycle processes.

Skills

Linux administration
SQL
Incident management
Trading platforms
Market data
Production support
API
Distributed systems
ELK
Kibana
Grafana
Bash
Python
ITIL
Change management
Release management

Benefits

Staff parties
Corporate benefits
Modern office space
Free beverages

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Trading Platforms
Market Data
Linux
SQL
Incident Management
ITIL
API
Distributed Systems
ELK
Kibana
Grafana
Bash
Python
FinTech
Trade Lifecycle
Market Connectivity
DevOps
SRE
Automation
Monitoring
Database
Change Management
Release Management
Operational Excellence
Financial Systems
System Integration
Job Schedulers
Root-cause Analysis

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