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Added 30 mins ago
MT
Senior Azure engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
The Senior Azure Engineer (Azure Consultant) is a key technical role responsible for designing, delivering, and supporting modern cloud and hybrid IT platforms for our customers. This…
Added 45 mins ago
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Senior QA Automation – SDET
CGI
Toronto, ON
- Full-time
CGI is seeking an experienced Senior QA Automation Engineer to join our growing Quality Engineering team. This is a hands-on role for a quality engineering professional with strong…
Added 45 mins ago
AS
Design Engineering Manager, Integrated Automation & Control Solution
Arrow Speed Controls
Richmond, BC
- Full-time
…date, we are a trusted partner across the heavy industries. We engineer and assemble speed control equipment for a wide range of electric motor applications. In addition to VFD's, we also…
Added 1 hour ago
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Structural Engineer
Actalent
Mississauga, ON
- $95 to $125 CAD / hour
- Contract
Provide technical instructions to junior staff or designers for developing engineering documentation.
Added 1 hour ago
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Principal Instrumentation Engineer
Worley
Calgary, AB · Edmonton, AB · Vancouver, BC
- Full-time
…they meet today's needs and transition to more sustainable…
Added 1 hour ago
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Senior Instrumentation Engineer
Worley
Calgary, AB · Edmonton, AB · Vancouver, BC
- Full-time
…they meet today's needs and transition to more sustainable…
Added 2 hours ago
A
Intermediate-Senior Electrical Engineer (Minerals & Metals)
Ausenco
Vancouver, BC
- Full-time
…consulting, project delivery, asset operations and maintenance solutions is what we do. From 26 offices in 15 countries, with projects in over 80 locations worldwide, we create sustainable…
Added 4 hours ago
TI
Digital Controls Technical Specialist
Trane Italia
Montreal, QC
- Full-time
A sustainable future demands ongoing digital advancement. Our digital solutions team leads the way in developing next-generation climate technology focused on reducing demand-side energy…
Added 4 hours ago
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Senior Mechanical Engineer - $00 - $00 Yearly Salary
Sacr -Davey Engineering
North Vancouver, BC
- $139,800 to $171,700 CAD / year
- Full-time
- On-site
<div><div><div><div><div><div><div><div><span>Senior Mechanical Engineer</span><p></p><ul><li><b>Location</b>: Remote ? VANCOUVER BASED </li><li><b>Employment Type</b> Full Time…
Added 4 hours ago
S-
Senior Mechanical Engineer
Sacr -Davey Engineering
North Vancouver, BC
- $139,800 to $171,700 CAD / year
- Full-time
- On-site
<div><div><div><div><div><div><div><div><span>Senior Mechanical Engineer</span><p></p><ul><li><b>Location</b>: Remote ? VANCOUVER BASED </li><li><b>Employment Type</b> Full Time…
Added 4 hours ago
PC
Intermediate‑Senior Civil Engineer Emissions Reduction and Compliance Group
Pinchin Canada
Mississauga, ON
- $95,000 to $125,000 CAD / year
- Full-time
The ideal candidate is a technically strong and professionally mature civil engineer with hands-on infrastructure design experience across concept development, detailed design, permitting,…
Added 4 hours ago
AM
Civil Design Engineer
Aplin Martin
Surrey, BC
- Full-time
…dedicated professionals delivering innovative and practical design solutions, approval strategies, and project management services to our clients in BC, AB, and ON. We are dedicated to…
Added 4 hours ago
I
Municipal Planning Engineer
ISL
Vancouver, BC · Greater Vancouver Metropolitan Area
- Full-time
Are you a Municipal Planning Engineer with a focus on hydraulic modelling and planning? Are you looking to work as part of a multi-disciplinary team of professional engineers and…
Added 4 hours ago
TH
Senior Project Manager – Geotechnical – Vancouver, BC
The Headhunters Recruitment
Vancouver, BC
- Full-time
This opportunity is ideal for an engineer who enjoys developing client relationships, winning work, leading teams, and delivering successful projects. If you're looking for a role where you…
Added 5 hours ago
TS
Building Code Consultant
TalentSphere Staffing Solutions
Toronto, ON
- Full-time
…who can work independently, manage multiple projects, mentor junior team members, and provide high-level building code and life safety guidance throughout the design and construction…
Added 5 hours ago
AM
Civil Project Engineer
Aplin Martin
Surrey, BC
- Full-time
…dedicated professionals delivering innovative and practical design solutions, approval strategies, and project management services to our clients in BC, AB, and ON. We are dedicated to…
Added 5 hours ago
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Sales & Pricing Analyst - Brampton, ON
Victaulic
Brampton, ON · Toronto, ON · Ontario - Toronto
- Full-time
Victaulic, headquartered in Easton, Pennsylvania, is the global leader in mechanical pipe joining solutions, delivering advanced technologies and engineering services to address complex…
Added 5 hours ago
SS
Project Estimator (Residential)
Summit Search Group
Winnipeg, MB
- Full-time
Added 6 hours ago
Bilingual Senior Specialist, Cloud Infrastructure Operations Engineering
CMHC - SCHL
Ottawa, ON · Toronto, ON · Montreal, QC
…improvements for cloud infrastructure and processes, and mentor junior team members to foster a culture of learning and…
Added 6 hours ago
Q
Project Engineer - Substation
Qualus
Calgary, AB · Greater Calgary Metropolitan Area
- Full-time
Power Your Future with Qualus in our T&D business as a Project Engineer - Substation. This position can be in Calgary, AB or based out of our Vancouver BC office on a hybrid schedule. This…
Added 6 hours ago
H
Senior Quality Engineer
Hays
Toronto, ON
- $65 to $80 CAD / hour
- Contract
Equitable Bank is seeking a Senior Quality Engineer to support the delivery of enterprise data platforms and cloud-based solutions. This role is focused on quality engineering, test…
Added 6 hours ago
H
Data Quality Engineer
Hays
Toronto, ON
- Contract
A leading organization is seeking a highly skilled and experienced Senior Quality Engineer to join its Enterprise Technology and Data team.
Added 6 hours ago
PR
Senior Mechanical Engineer
Promise Robotics
Calgary, AB
- Full-time
We’re looking for a Senior Mechanical Engineer to join our team and contribute to developing cutting-edge solutions for our core robotic manufacturing technologies. This role will be based…
Added 6 hours ago
WI
Senior Project Engineer - Land Development
WSP in Canada
ON · Ontario, Canada
- Full-time
Lead transformative land development projects that help shape growing communities. As a Senior Project Engineer, Land Development, you will combine technical excellence, project leadership,…
Added 6 hours ago
WI
Electrical Engineer - Transportation & Buildings
WSP in Canada
Toronto, ON
- Full-time
With an unmatched breadth and depth of engineering, advisory and science‑based expertise, our global minds unite to power local solutions.

Solactive AG

Senior Application Support Engineer (Trading & Market Data)

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships. Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable 24/6 operational coverage.

Job Overview

We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence. This role is ideal for someone who thrives in fast‑paced environments, understands front‑to‑back trade flows, and can lead technical resolution, real‑time monitoring, incident handling, and projects with confidence.

Your Tasks

Production Support & Incident Management

Provide L1/L2 support for business-critical trading and market-data applications.
Monitor Linux-based production environments and resolve real-time operational issues.
Act as the primary point of contact for business users, delivering timely support and clear communication.
Lead incident management activities, including triage, escalation, stakeholder communication, and root-cause analysis.
Own incidents, tickets, and service requests end-to-end while ensuring SLA compliance.
Support change, release, and deployment activities following ITIL best practices.

Technical Support & Platform Stability

Troubleshoot issues across market connectivity, APIs, databases, data feeds, and distributed systems.
Analyse application logs, system behaviour, and complex datasets to identify and resolve issues.
Execute database changes and optimise SQL queries.
Partner with development, infrastructure, and business teams to maintain platform stability.
Proactively identify recurring issues and drive permanent solutions.

Stakeholder & Service Management

Build trusted relationships with business users across global locations including Hong Kong, Frankfurt, and Toronto.
Translate business requirements into technical actions and operational improvements.
Lead projects and operational initiatives independently.
Ensure critical issues are acknowledged, communicated, and escalated within agreed service levels.

Continuous Improvement

Improve monitoring, automation, operational processes, and support workflows.
Maintain runbooks, support documentation, and knowledge articles.
Mentor junior team members and contribute to a culture of operational excellence, teamwork, and accountability.

Your Profile

Experience

5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Experience supporting trading platforms, market-data systems, or other real-time business-critical applications.
Strong understanding of trade lifecycle processes, market connectivity, and production operations.

Technical Skills

Strong Linux administration and troubleshooting experience.
Advanced SQL skills.
Experience with monitoring tools such as ELK, Kibana, Grafana, or similar platforms.
Knowledge of APIs, distributed systems, job schedulers, and system integrations.
Strong understanding of Incident, Change, and Release Management processes.

Desirable

Experience within market-making, derivatives, or multi-asset trading environments.
Scripting experience with Bash and/or Python.
AI Workflows and Automations
DevOps, SRE, or software development experience.
Experience implementing monitoring, automation, or operational improvement initiatives.

Our Offer

Global Team: Be part of the Solactive family, a motivated team with an international setting.
FinTech Excellence: Join our team and delve into the inner workings of a thriving FinTech company.
Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture.
Responsibility & Connections: Take over responsibility from day one and build relationships in- and outside the company.
Special Benefits: Regular staff parties, access to Corporate Benefits, modern office space and free beverages.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 production support for business-critical trading and market-data applications while leading incident management and resolution. Collaborate with development and infrastructure teams to maintain platform stability and drive operational improvements through automation.

Requirements

Requires 5+ years of experience in application or production support within financial markets. Candidates must possess strong Linux administration skills, advanced SQL knowledge, and a deep understanding of trade lifecycle processes.

Skills

Linux administration
SQL
Incident management
Trading platforms
Market data
Production support
API
Distributed systems
ELK
Kibana
Grafana
Bash
Python
ITIL
Change management
Release management

Benefits

Staff parties
Corporate benefits
Modern office space
Free beverages

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Trading Platforms
Market Data
Linux
SQL
Incident Management
ITIL
API
Distributed Systems
ELK
Kibana
Grafana
Bash
Python
FinTech
Trade Lifecycle
Market Connectivity
DevOps
SRE
Automation
Monitoring
Database
Change Management
Release Management
Operational Excellence
Financial Systems
System Integration
Job Schedulers
Root-cause Analysis

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