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Added 36 mins ago
CS
Senior Network & Wireless Consultant (CCIE Wireless)
Compucom Staffing
Toronto, ON
- Full-time
At CompucomStaffing, you’re more than just a number. Our employee relationship managers support you throughout your engagement, providing career guidance and reemployment assistance.
Added 36 mins ago
L
Software Engineer - Product Lifecycle Information Management
lululemon
Vancouver, BC
- Full-time
Provide L3 support for troubleshooting & resolving Production issues & Prepare system for Peak performance scaling.
Added 1 hour ago
EG
Principal Mining Engineer
Equinox Gold Corp.
Vancouver, BC
- Full-time
Reporting to the SVP Technical Services, the Principal Mining Engineer (Underground) supports Equinox Gold’s technical services team by applying operational expertise across the company’s…
Added 1 hour ago
W
Senior / Staff Software Engineer, Motion Planning
Waabi
Toronto, ON
- $158,000 to $269,000 USD / year
- Full-time
Production-quality coding skill in Python or C++.
Added 1 hour ago
MT
Senior Azure engineer
Manx Telecom Enterprise
Permanent North American Gaeltacht, ON
- Full-time
Vacancy Name Senior Azure engineer Vacancy No VN878 Function Syn - Delivery & Operations Work Location Isle of Man or United Kingdom Basis Permanent Full Time/Part Time Full time Employment…
Added 1 hour ago
AI
Production Supervisor
Aversan Inc.
Montreal, QC
- Full-time
We are currently seeking a qualified Production Supervisor - Industrialization to join our team. This role leads a team of Manufacturing Engineers, Industrial Engineers, and Technologists,…
Added 1 hour ago
GI
Field Engineer
Green Infrastructure Partners
Markham, ON · Commerce Valley Dr W, Markham, ON
- Full-time
…the integration of design and field operations for complex Support-of-Excavation (SOE) projects. In this role, you will serve as the critical link between design intent and site execution…
Added 2 hours ago
S
Product Development Engineer
Septodont
Bromont, QC
- Full-time
The company has an opening at its Design & Development Center located in Bromont, Quebec for a Product Development Engineer.
Added 2 hours ago
S
Maintenance Manager
Septodont
Cambridge, ON
- Full-time
…of GMP manufacturing equipment and systems. Reporting to the Production Director, this role ensures compliance with engineering standards, regulatory requirements, and company policies. The…
Added 2 hours ago
S
Process Specialist II /Engineer II
Septodont
Cambridge, ON
- Full-time
The Process Engineer/ Process Specialist II is accountable for project execution and process system support across the organization. This role supports manufacturing operations, capital…
Added 2 hours ago
FM
Controls Engineer
Federal Mfg
Oakville, ON · CA ON Oakville
- Full-time
Diagnose and resolve controls, automation, and system integration issues during machine build, startup, and production support phases.
Added 2 hours ago
ZF
Manufacturing Engineering
ZF Foxconn Chassis Modules
Windsor, ON
- Full-time
Primary responsibility is to maintain and support the production lines while directing Maintenance personnel. This includes but is not limited to: PLC and robot programming &…
Added 2 hours ago
R&
Site Reliability Specialist
Robertson & Company Ltd.
Toronto, ON
- Contract
Robertson is seeking a skilled Site Reliability Engineer to join our client in support of an existing vacancy.
Added 2 hours ago
V/
mechanical design engineer
Ventex / Alumavent
Alliston, ON
- $50,000 to $65,000 CAD / year
- Full-time
- On-site
As a growing manufacturer, we are seeking a motivated *Mechanical Designer* to support our team. The designer will work in an office setting, reviewing specifications and other data to…
Added 3 hours ago
MM
Continous Imrovement Engineer
Modine Manufacturing Company
Calgary, AB
- Full-time
…Our Climate Solutions and Performance Technologies segments support our purpose by improving air quality, reducing energy and water consumption, lowering harmful emissions and enabling…
Added 3 hours ago
SC
Spécialiste Conformité EGSE & Tests (Senior)
SII Canada
Montreal, QC
- Full-time
…interne des équipements de soutien au sol (Electrical Ground Support Equipment – EGSE) et des équipements de test utilisés dans le développement, la validation et la production de produits…
Added 3 hours ago
S
Clean Utilities Lead
Sanofi
Toronto, ON
- Full-time
…hands‑on equipment reliability, our work enables uninterrupted production every day. Within E&M, the Clean Utilities & Sustainability division ensures a dependable and sustainable supply of…
Added 3 hours ago
D
QA Engineer
Dutch
Vancouver, BC
- Full-time
Ability to provide production support to the CX support team
Added 3 hours ago
Intermediate Project Manager
Babcock & Wilcox
Saint John, NB
…transition, providing an extensive range of proven, clean power production technologies. We deliver environmentally conscious, technology-driven solutions and services to energy and…
Added 4 hours ago
HA
Senior Engineer – Noise and Vibration
Horizon Aircraft
Kawartha Lakes, ON · Lindsay, ON
- Full-time
We are seeking a highly motivated Senior Engineer – Noise and Vibration to support the development, certification, and production of our next-generation aircraft program. The Noise and…
Added 4 hours ago
HA
Engineer – Thermal Analysis
Horizon Aircraft
Kawartha Lakes, ON · Lindsay, ON
- Full-time
We are seeking a highly motivated Engineer – Thermal Analysis to support the development, certification, and production of our next-generation aircraft program. The Thermal Analysis…
Added 4 hours ago
BO
Canada | Toronto | Global Technology Summer Analyst - Software Engineer | 2027
Bank of America
Toronto, ON
- Volunteer
Participate in software development, testing, deployment, and production support, including CI/CD activities such as branching, pull requests, issue triage, merge and conflict resolution,…
Added 4 hours ago
A
Software Development Engineer II, WW Prime Tech
Amazon
Vancouver, BC
- Full-time
As an engineer on the team, you will design, build, and operate backend services that personalize these experiences at high request volumes and low latency. You will own what you build from…
Added 4 hours ago
AH
Aircraft Maintenance Engineer
Airbus Helicopters
Fort Erie, ON
- Full-time
WE’RE LOOKING FOR AN AIRCRAFT MAINTENANCE ENGINEER
Added 4 hours ago
T
Infrastructure Engineer
taq
Markham, ON
- Full-time
Infrastructure Engineer responsible for filling a critical gap in managing and securing AWS-focused infrastructure with legacy VMware migration, emphasizing automation, patch management,…

Solactive AG

Senior Application Support Engineer (Trading & Market Data)

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships. Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable 24/6 operational coverage.

Job Overview

We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence. This role is ideal for someone who thrives in fast‑paced environments, understands front‑to‑back trade flows, and can lead technical resolution, real‑time monitoring, incident handling, and projects with confidence.

Your Tasks

Production Support & Incident Management

Provide L1/L2 support for business-critical trading and market-data applications.
Monitor Linux-based production environments and resolve real-time operational issues.
Act as the primary point of contact for business users, delivering timely support and clear communication.
Lead incident management activities, including triage, escalation, stakeholder communication, and root-cause analysis.
Own incidents, tickets, and service requests end-to-end while ensuring SLA compliance.
Support change, release, and deployment activities following ITIL best practices.

Technical Support & Platform Stability

Troubleshoot issues across market connectivity, APIs, databases, data feeds, and distributed systems.
Analyse application logs, system behaviour, and complex datasets to identify and resolve issues.
Execute database changes and optimise SQL queries.
Partner with development, infrastructure, and business teams to maintain platform stability.
Proactively identify recurring issues and drive permanent solutions.

Stakeholder & Service Management

Build trusted relationships with business users across global locations including Hong Kong, Frankfurt, and Toronto.
Translate business requirements into technical actions and operational improvements.
Lead projects and operational initiatives independently.
Ensure critical issues are acknowledged, communicated, and escalated within agreed service levels.

Continuous Improvement

Improve monitoring, automation, operational processes, and support workflows.
Maintain runbooks, support documentation, and knowledge articles.
Mentor junior team members and contribute to a culture of operational excellence, teamwork, and accountability.

Your Profile

Experience

5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Experience supporting trading platforms, market-data systems, or other real-time business-critical applications.
Strong understanding of trade lifecycle processes, market connectivity, and production operations.

Technical Skills

Strong Linux administration and troubleshooting experience.
Advanced SQL skills.
Experience with monitoring tools such as ELK, Kibana, Grafana, or similar platforms.
Knowledge of APIs, distributed systems, job schedulers, and system integrations.
Strong understanding of Incident, Change, and Release Management processes.

Desirable

Experience within market-making, derivatives, or multi-asset trading environments.
Scripting experience with Bash and/or Python.
AI Workflows and Automations
DevOps, SRE, or software development experience.
Experience implementing monitoring, automation, or operational improvement initiatives.

Our Offer

Global Team: Be part of the Solactive family, a motivated team with an international setting.
FinTech Excellence: Join our team and delve into the inner workings of a thriving FinTech company.
Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture.
Responsibility & Connections: Take over responsibility from day one and build relationships in- and outside the company.
Special Benefits: Regular staff parties, access to Corporate Benefits, modern office space and free beverages.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 production support for business-critical trading and market-data applications while leading incident management and resolution. Collaborate with development and infrastructure teams to maintain platform stability and drive operational improvements through automation.

Requirements

Requires 5+ years of experience in application or production support within financial markets. Candidates must possess strong Linux administration skills, advanced SQL knowledge, and a deep understanding of trade lifecycle processes.

Skills

Linux administration
SQL
Incident management
Trading platforms
Market data
Production support
API
Distributed systems
ELK
Kibana
Grafana
Bash
Python
ITIL
Change management
Release management

Benefits

Staff parties
Corporate benefits
Modern office space
Free beverages

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Trading Platforms
Market Data
Linux
SQL
Incident Management
ITIL
API
Distributed Systems
ELK
Kibana
Grafana
Bash
Python
FinTech
Trade Lifecycle
Market Connectivity
DevOps
SRE
Automation
Monitoring
Database
Change Management
Release Management
Operational Excellence
Financial Systems
System Integration
Job Schedulers
Root-cause Analysis

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