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Added 26 mins ago
A
Senior Machine Learning Engineer
Autodesk
Toronto, ON · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
We are looking for an exceptional Machine Learning Engineer to design, build, operationalize, and scale production-grade AI/ML and Agentic AI systems at Autodesk For Go-to-market…
Added 41 mins ago
AI
Full Stack Engineer
Apptoza Inc.
Toronto, ON
- Contract
7+ years of backend development experience in Java or Python
Added 42 mins ago
Forward Deployed Engineer, Application & Infrastructure - Technology Strategy & Transformation
EY
Toronto, ON
Modernize applications developed in Java, JavaScript, TypeScript, .NET, Python, and related enterprise technologies.
Added 42 mins ago
Forward Deployed Engineer, AI - Technology Strategy & Transformation
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Toronto, ON
Added 54 mins ago
Software Developer
AppDirect
Toronto, ON
You are a strong Software Engineer that is not satisfied in meeting the status quo. You are always digging deeper into your code and solutions while collaborating with your team to create a…
Added 54 mins ago
M(
Full-Stack Developer - Platform & Infrastructure
MaintainX (An Autodesk Company)
Remote, Canada
- Full-time
- Remote
Developer Productivity: Internal tooling and IDE plugins that make every engineer faster.
Added 1 hour ago
Platform Engineer - AI Engineering
DRW
Montreal, QC
We are looking for a Platform Engineer to help build and operationalize our AI tooling ecosystem. Working closely with the Team Lead and Senior/Staff SWE, you will be the hands-on…
Added 1 hour ago
Senior Product Solutions Analyst
Scotiabank
Toronto, ON
…business and cross-functional teams to spark new ideas, re-engineer processes, identify opportunities, and shape AI-powered…
Added 1 hour ago
A
Senior Sales Engineer
Ataccama
Toronto, ON
- Full-time
As a Senior Sales Engineer, you will work closely with Account Executives to drive sales engineering activities across the entire deal lifecycle. This role requires adaptability, deep…
Added 1 hour ago
TC
RPA Platform Engineer
Tata Consultancy Services
Toronto, ON
- $90,000 to $100,000 CAD / year
- Full-time
The Senior Platform Engineer develops, maintains, and manages automation platforms across on-premises environments, AWS cloud, and vendor SaaS solutions to enable automation across…
Added 2 hours ago
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Software Engineer I - Development and Quality Engineering
TD
Toronto, ON
- Full-time
The Risk Technology team is seeking a junior Software Engineer with 2–3 years of relevant experience to contribute to both application development and quality engineering. The successful…
Added 2 hours ago
FI
Artificial Intelligence Engineer
Flexstaf I.T. Inc.
Canada
- Contract
Strong development skills in Python, TypeScript, or similar technologies.
Added 2 hours ago
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Senior Python Engineer - Data Platforms
Highspring
Montreal, QC
- Full-time
Highspring is seeking a Senior Python Engineer to join a high-performing Data & AI team responsible for building modern data platforms that power advanced analytics and machine learning…
Added 2 hours ago
S
Full Stack Engineer
Syntrace
Montreal, QC
- Full-time
We are now hiring an Full Stack Engineer, based in Montréal.
Added 2 hours ago
Data Engineer - Analytics
Capgemini
Montreal, QC
Engineer observability solutions that proactively monitor configuration changes, control performance, operational trends, risk signals, and testing outcomes.
Added 3 hours ago
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Software Engineer I
TD
Toronto, ON
- Full-time
The Risk Technology team is seeking a junior Software Engineer with foundational .NET, Python, and SQL skills. Working with guidance from senior team members, the successful candidate will…
Added 3 hours ago
S
Senior Data Engineer
Scene+
Toronto, ON
- Full-time
Reporting to the Senior Manager, Data Engineering and Data Governance, we are looking for a Senior Data Engineer who will play a pivotal role in shaping the next generation of Scene+’s data…
Added 3 hours ago
OA
AI Integration Engineer
Outlier AI
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are proficient in at least two major programming languages, such as Python, JavaScript, Go, or Java, and have worked with SQL databases.
Added 3 hours ago
OA
AI Workflow Engineer
Outlier AI
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are highly proficient in at least two major programming languages, such as Python, JavaScript, Go, or Java, and we have experience working with SQL databases.
Added 3 hours ago
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AI Tools Engineer
Outlier AI
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We are proficient in at least two major programming languages, such as Python, JavaScript, Go, or Java, and we have experience working with SQL databases.
Added 3 hours ago
IC
Forward Deployed AI Engineer – System Test Automation
Infomatics Corp
Ottawa, ON
- Contract
We are seeking a Forward Deployed AI Engineer (FDE) to accelerate the real-world adoption of AI within our End-to-End System Test Automation. This role focuses on taking AI tools and…
Added 4 hours ago
SA
Senior Application Support Engineer (Trading & Market Data)
Solactive AG
Toronto, ON
- Full-time
Scripting experience with Bash and/or Python.
Added 5 hours ago
Senior Security Engineer, Threat Response
Asana
Vancouver, BC
We are looking for a savvy Security Engineer to join our Blue Team. You will be a foundational member of the security presence in our Warsaw innovation hub, partnering directly with IT,…
Added 8 hours ago
Software Engineer, Web3 Backend
Robinhood
Toronto, ON
As a Software Engineer, you’ll build and own backend services, infrastructure, and data systems that support Robinhood’s next-generation crypto, web3, and wallet offerings. You’ll develop…
Added 8 hours ago
CO
Associate, Software Engineer, New Grad
Capital One
Toronto, ON
- Full-time
161 Bay Street (93021), Canada, Toronto,Toronto, Ontario,Associate, Software Engineer, New Grad

Solactive AG

Senior Application Support Engineer (Trading & Market Data)

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships. Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable 24/6 operational coverage.

Job Overview

We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence. This role is ideal for someone who thrives in fast‑paced environments, understands front‑to‑back trade flows, and can lead technical resolution, real‑time monitoring, incident handling, and projects with confidence.

Your Tasks

Production Support & Incident Management

Provide L1/L2 support for business-critical trading and market-data applications.
Monitor Linux-based production environments and resolve real-time operational issues.
Act as the primary point of contact for business users, delivering timely support and clear communication.
Lead incident management activities, including triage, escalation, stakeholder communication, and root-cause analysis.
Own incidents, tickets, and service requests end-to-end while ensuring SLA compliance.
Support change, release, and deployment activities following ITIL best practices.

Technical Support & Platform Stability

Troubleshoot issues across market connectivity, APIs, databases, data feeds, and distributed systems.
Analyse application logs, system behaviour, and complex datasets to identify and resolve issues.
Execute database changes and optimise SQL queries.
Partner with development, infrastructure, and business teams to maintain platform stability.
Proactively identify recurring issues and drive permanent solutions.

Stakeholder & Service Management

Build trusted relationships with business users across global locations including Hong Kong, Frankfurt, and Toronto.
Translate business requirements into technical actions and operational improvements.
Lead projects and operational initiatives independently.
Ensure critical issues are acknowledged, communicated, and escalated within agreed service levels.

Continuous Improvement

Improve monitoring, automation, operational processes, and support workflows.
Maintain runbooks, support documentation, and knowledge articles.
Mentor junior team members and contribute to a culture of operational excellence, teamwork, and accountability.

Your Profile

Experience

5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Experience supporting trading platforms, market-data systems, or other real-time business-critical applications.
Strong understanding of trade lifecycle processes, market connectivity, and production operations.

Technical Skills

Strong Linux administration and troubleshooting experience.
Advanced SQL skills.
Experience with monitoring tools such as ELK, Kibana, Grafana, or similar platforms.
Knowledge of APIs, distributed systems, job schedulers, and system integrations.
Strong understanding of Incident, Change, and Release Management processes.

Desirable

Experience within market-making, derivatives, or multi-asset trading environments.
Scripting experience with Bash and/or Python.
AI Workflows and Automations
DevOps, SRE, or software development experience.
Experience implementing monitoring, automation, or operational improvement initiatives.

Our Offer

Global Team: Be part of the Solactive family, a motivated team with an international setting.
FinTech Excellence: Join our team and delve into the inner workings of a thriving FinTech company.
Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture.
Responsibility & Connections: Take over responsibility from day one and build relationships in- and outside the company.
Special Benefits: Regular staff parties, access to Corporate Benefits, modern office space and free beverages.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 production support for business-critical trading and market-data applications while leading incident management and resolution. Collaborate with development and infrastructure teams to maintain platform stability and drive operational improvements through automation.

Requirements

Requires 5+ years of experience in application or production support within financial markets. Candidates must possess strong Linux administration skills, advanced SQL knowledge, and a deep understanding of trade lifecycle processes.

Skills

Linux administration
SQL
Incident management
Trading platforms
Market data
Production support
API
Distributed systems
ELK
Kibana
Grafana
Bash
Python
ITIL
Change management
Release management

Benefits

Staff parties
Corporate benefits
Modern office space
Free beverages

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Trading Platforms
Market Data
Linux
SQL
Incident Management
ITIL
API
Distributed Systems
ELK
Kibana
Grafana
Bash
Python
FinTech
Trade Lifecycle
Market Connectivity
DevOps
SRE
Automation
Monitoring
Database
Change Management
Release Management
Operational Excellence
Financial Systems
System Integration
Job Schedulers
Root-cause Analysis

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