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Added 26 mins ago
WC
Manager, Program Management (People Analytics)
Walmart Canada
Mississauga, ON
- Full-time
Must have experience and knowledge creating reports in SSRS (SQL Server Reporting Services).
Added 26 mins ago
Programmer Analyst II
City of Regina
Regina, SK
Knowledge and experience in administering and working with spatial databases like Oracle, PostgreSQL with PostGIS, SQL Server within the ArcGIS Framework with an understanding of spatial…
Added 26 mins ago
Programmer Analyst II
City of Regina
Regina, SK
Knowledge and experience in administering and working with spatial databases like Oracle, PostgreSQL with PostGIS, SQL Server within the ArcGIS Framework with an understanding of spatial…
Added 26 mins ago
TI
2027 BrainBox AI Intern
Trane Italia
Montreal, QC
- Full-time
· Avoir de l’expérience avec des outils comme Python, SQL, Jira, Asana ou des outils semblables (un atout)
Added 41 mins ago
TI
2027 Accelerated Development Program - BrainBox AI
Trane Italia
Montreal, QC
- Full-time
Added 41 mins ago
V
Senior Data Scientist
Visa
Toronto, ON
- Full-time
Comfortable building data pipelines and working with large-scale data using tools like Spark, Airflow, SQL, or Python.
Added 47 mins ago
L
Full Stack Software Developer
Lancesoft
Montréal, QC
- $65.52 to $80 CAD / hour
- Full-time
- On-site
<strong>Job Title: Full Stack Software Developer<br>Location: Montreal (day 1 onboarding onsite / in-office presence required 3x/week)<br>Years of experience: up to 7…
Added 54 mins ago
AI
SQL Server / SSIS ETL Developer
Apptoza Inc.
Toronto, ON
- Contract
SQL Developer with strong expertise in writing and optimizing complex SQL queries. The candidate will be responsible for performance tuning, database development, and ensuring efficient…
Added 54 mins ago
AI
SQL Server / SSIS ETL Developer
Apptoza Inc.
Toronto, ON
- Contract
SQL Developer with strong expertise in writing and optimizing complex SQL queries. The candidate will be responsible for performance tuning, database development, and ensuring efficient…
Added 54 mins ago
AI
Senior Platform Engineer
Apptoza Inc.
Toronto, ON
- Contract
SQL-based systems: SQL Server and PostgreSQL Data warehouses: Teradata, Redshift, Netezza ETL Tools
Added 54 mins ago
OM
Analyst, Data Management & Visualization
Omnicom Media
Toronto, ON
- Full-time
Working knowledge of SQL, and ideally Python or another data manipulation language.
Added 54 mins ago
UO
Analyst II, Systems (Applications)
University of the Fraser Valley
Abbotsford, BC
- Full-time
Demonstrated knowledge and use of Oracle SQL, PLSQL , Microsoft SQL and LDAP /Active Directory.
Added 54 mins ago
IG
Software Developer
Insight Global
Newmarket, ON
- Full-time
Insight Global's client is seeking a Software Developer to join its growing engineering team focused on building innovative financial services and money transfer solutions used by millions…
Added 54 mins ago
M
Développeur(se) Full Stack - Core
MaintainX
Montreal, QC
- Full-time
Atouts : expérience avec GraphQL, React Native ou les bases de données SQL. Dans ce domaine, nous apprécions également : l’expérience avec les interfaces utilisateur de planification ou de…
Added 54 mins ago
OW
Oliver Wyman - Software Developer - Data & Analytics (DNA) Team
Oliver Wyman
Montreal, QC
- Full-time
Bonne compréhension de l’écosystème connexe : API et intégrations, SQL, contrôle de versions, CI/CD, ainsi que les considérations liées à la sécurité et aux accès lorsqu’une solution est…
Added 54 mins ago
M
Développeur(se) Full Stack – Plateforme et infrastructure
MaintainX
Toronto, ON
- Full-time
GraphQL, React Native ou bases de données SQL.
Added 54 mins ago
OM
Supervisor, Marketing Science
Omnicom Media
Toronto, ON
- Full-time
Added 54 mins ago
M
Développeur(se) Full Stack - Core
MaintainX
Toronto, ON
- Full-time
Atouts : expérience avec GraphQL, React Native ou les bases de données SQL. Dans ce domaine, nous apprécions également : l’expérience avec les interfaces utilisateur de planification ou de…
Added 56 mins ago
NA
Technical Systems Analyst, Student Systems
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Performing day-to-day administration of the Microsoft SQL Server databases that support PeopleSoft and other enterprise applications, including backup and recovery, database refreshes,…
Added 56 mins ago
NA
Systems Analyst, Application Development
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
…(SnapLogic, Azure Service Bus, Azure API Management, Azure Functions,…
Added 56 mins ago
NA
Enterprise Data Systems Analyst, Enterprise Systems
Northern Alberta Institute of Technology
St. Catharines, ON · Main Campus
- Full-time
Working knowledge of Transact-SQL, SSRS, SSIS, or Microsoft Fabric.
Added 1 hour ago
A
Principal Data Analyst
Autodesk
Vancouver, BC · BC · Toronto, ON · ON · Montreal, QC · Quebec, QC · AMER - Canada - Ontario - Toronto - University Ave
- Full-time
This role combines deep product analytics judgment, strong SQL/Python capability, software engineering discipline, and practical fluency with modern AI tools. You will operate comfortably…
Added 1 hour ago
R&
Principal Data Scientist, Agentic AI Technical Lead
Robots & Pencils
Canada
- Full-time
Familiarity with both SQL and NoSQL databases, including scalable design patterns
Added 1 hour ago
IG
Developer
IMCS Group
Quebec, QC
- Contract
Added 1 hour ago
AS
Data Management Analyst
Apex Systems
MB · Saint-Laurent, MB
- $45 to $55 USD / hour
- Contract
Strong SQL skills with hands-on experience analyzing complex datasets.

Solactive AG

Senior Application Support Engineer (Trading & Market Data)

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships. Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable 24/6 operational coverage.

Job Overview

We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence. This role is ideal for someone who thrives in fast‑paced environments, understands front‑to‑back trade flows, and can lead technical resolution, real‑time monitoring, incident handling, and projects with confidence.

Your Tasks

Production Support & Incident Management

Provide L1/L2 support for business-critical trading and market-data applications.
Monitor Linux-based production environments and resolve real-time operational issues.
Act as the primary point of contact for business users, delivering timely support and clear communication.
Lead incident management activities, including triage, escalation, stakeholder communication, and root-cause analysis.
Own incidents, tickets, and service requests end-to-end while ensuring SLA compliance.
Support change, release, and deployment activities following ITIL best practices.

Technical Support & Platform Stability

Troubleshoot issues across market connectivity, APIs, databases, data feeds, and distributed systems.
Analyse application logs, system behaviour, and complex datasets to identify and resolve issues.
Execute database changes and optimise SQL queries.
Partner with development, infrastructure, and business teams to maintain platform stability.
Proactively identify recurring issues and drive permanent solutions.

Stakeholder & Service Management

Build trusted relationships with business users across global locations including Hong Kong, Frankfurt, and Toronto.
Translate business requirements into technical actions and operational improvements.
Lead projects and operational initiatives independently.
Ensure critical issues are acknowledged, communicated, and escalated within agreed service levels.

Continuous Improvement

Improve monitoring, automation, operational processes, and support workflows.
Maintain runbooks, support documentation, and knowledge articles.
Mentor junior team members and contribute to a culture of operational excellence, teamwork, and accountability.

Your Profile

Experience

5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Experience supporting trading platforms, market-data systems, or other real-time business-critical applications.
Strong understanding of trade lifecycle processes, market connectivity, and production operations.

Technical Skills

Strong Linux administration and troubleshooting experience.
Advanced SQL skills.
Experience with monitoring tools such as ELK, Kibana, Grafana, or similar platforms.
Knowledge of APIs, distributed systems, job schedulers, and system integrations.
Strong understanding of Incident, Change, and Release Management processes.

Desirable

Experience within market-making, derivatives, or multi-asset trading environments.
Scripting experience with Bash and/or Python.
AI Workflows and Automations
DevOps, SRE, or software development experience.
Experience implementing monitoring, automation, or operational improvement initiatives.

Our Offer

Global Team: Be part of the Solactive family, a motivated team with an international setting.
FinTech Excellence: Join our team and delve into the inner workings of a thriving FinTech company.
Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture.
Responsibility & Connections: Take over responsibility from day one and build relationships in- and outside the company.
Special Benefits: Regular staff parties, access to Corporate Benefits, modern office space and free beverages.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 production support for business-critical trading and market-data applications while leading incident management and resolution. Collaborate with development and infrastructure teams to maintain platform stability and drive operational improvements through automation.

Requirements

Requires 5+ years of experience in application or production support within financial markets. Candidates must possess strong Linux administration skills, advanced SQL knowledge, and a deep understanding of trade lifecycle processes.

Skills

Linux administration
SQL
Incident management
Trading platforms
Market data
Production support
API
Distributed systems
ELK
Kibana
Grafana
Bash
Python
ITIL
Change management
Release management

Benefits

Staff parties
Corporate benefits
Modern office space
Free beverages

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Trading Platforms
Market Data
Linux
SQL
Incident Management
ITIL
API
Distributed Systems
ELK
Kibana
Grafana
Bash
Python
FinTech
Trade Lifecycle
Market Connectivity
DevOps
SRE
Automation
Monitoring
Database
Change Management
Release Management
Operational Excellence
Financial Systems
System Integration
Job Schedulers
Root-cause Analysis

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