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Added 40 mins ago
EG
Intermediate Pavement Engineer
Egis Group
Kingston, ON
- $70,000 to $88,000 CAD / year
- Full-time
Reporting to the Senior Pavement Engineer, the Intermediate Pavement Engineer, will be responsible for supporting the overall success of MTO Projects in Canada.
Added 54 mins ago
Y
Application Engineer_ High Content Imaging & Analysis (HCA)
Yokogawa
NB · Chiasson Office, NB
- Full-time
Yokogawa India is seeking a highly skilled and driven Senior Application Specialist to lead application support, scientific collaboration, and technical pre-sales/post-sales initiatives for…
Added 1 hour ago
EI
Intermediate Pavement Engineer
Egis in Canada
Kingston, ON
- $70,000 to $88,000 CAD / year
- Full-time
Reporting to the Senior Pavement Engineer, the Intermediate Pavement Engineer, will be responsible for supporting the overall success of MTO Projects in Canada.
Added 2 hours ago
AM
Principal ASIC Design Engineer
Advanced Micro Devices, Inc
Markham, ON
- Full-time
The IOHUB team at AMD is seeking a Principal ASIC Design Engineer to provide technical leadership for the development of next-generation IP that enables AMD products across server, data…
Added 3 hours ago
KC
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
- Full-time
We're on the hunt for a top-tier Senior Embedded Software Engineer. Your focus will be on software development and maintenance required for both space and ground-based assets for a growing…
Added 3 hours ago
SH
Applied AI Software Engineer
SE Health
Markham, ON
- Full-time
The Applied AI Software Engineer is a hands-on technical role responsible for designing, building, testing, deploying, and supporting secure, reliable artificial intelligence solutions…
Added 5 hours ago
HL
Senior SWE - Python / TypeScript
Hyper Lychee Labs
Canada
- Contract
We're looking for a high-taste engineer with a strong eye for quality, someone who's worked hands-on with preference data and rubric creation, and knows what separates a good example from a…
Added 7 hours ago
Senior Network Monitoring Engineer
Rogers Communications
Montreal, QC
As a senior member of the Service Monitoring Systems team, you will be responsible of the planning, design, deployment and operational support of advanced monitoring solutions across…
Added 8 hours ago
M
Senior software engineer: Applied AI
Morningstar
Toronto, ON
- Full-time
We are seeking a Senior Software Engineer to build the applied systems that bring AI capabilities into production: the data pipelines, LLM integrations, agentic workflows, tool interfaces,…
Added 8 hours ago
M
Senior Software Engineer- Applied AI
Morningstar
Toronto, ON
- Full-time
We are seeking a Senior Software Engineer to build the applied systems that bring AI capabilities into production: the data pipelines, LLM integrations, agentic workflows, tool interfaces,…
Added 8 hours ago
CS
Senior Network & Wireless Consultant (CCIE Wireless)
Compucom Staffing
Toronto, ON
- Full-time
Our client is currently seeking a qualified Senior Network & Wireless Consultant (CCIE Wireless) to join their team hybrid in Toronto, ON. This role will lead the design, implementation,…
Added 9 hours ago
SD
Senior Director, Pharmacy Experience and Transformation
Shoppers Drug Mart
Toronto, ON
- Full-time
Reporting to the VP, Pharmacy Operations, Clinical Excellence and Transformation, the Senior Director, Pharmacy Experience and Transformation will lead the strategy and execution of…
Added 9 hours ago
W
Senior / Staff Software Engineer, Motion Planning
Waabi
Toronto, ON
- $158,000 to $269,000 USD / year
- Full-time
Added 9 hours ago
W
Principal Mining Engineer
Worley
Markham, ON · Oakville, ON
- Full-time
We are currently recruiting for a Principal Mining Engineer. Our team includes world class experts and dynamic go-getters. This is a full-time position based in Oakville or Markham, Ontario…
Added 9 hours ago
C
Senior QA Automation – SDET
CGI
Toronto, ON
- Full-time
CGI is seeking an experienced Senior QA Automation Engineer to join our growing Quality Engineering team. This is a hands-on role for a quality engineering professional with strong…
Added 9 hours ago
C
Cybersecurity Architect
CGI
Mississauga, ON
- Full-time
Added 10 hours ago
W
Senior Civil Engineer
Worley
Vancouver, BC
- Full-time
We are currently recruiting for a Senior Arctic Civil/Roads Engineer for transportation infrastructure in the Arctic and remote environments. The role provides technical leadership for the…
Added 10 hours ago
W
Senior Instrumentation Engineer
Worley
Calgary, AB · Edmonton, AB · Vancouver, BC
- Full-time
The Senior or Principal Instrumentation & Controls Engineer provides technical leadership and instrumentation and control (I&C) engineering expertise across projects for Worley and its…
Added 10 hours ago
EC
Lead Radio Frequency Engineer
Eaton Corporation
Port Coquitlam, BC
- Full-time
Eaton's eMobility segment is current seeking a dynamic, eager to learn Senior Radio Frequency Engineer to join the Mobile Wireless team and contribute to our fast-growing global business.…
Added 10 hours ago
A
Senior Instrumentation & Control Engineer
Ausenco
Vancouver, BC
- Full-time
Our team in Canada is growing. We are currently recruiting for a Senior I&C Engineer to join our Minerals & Metals Business line in the Vancouver office.
Added 11 hours ago
E
Machinist
Emerson
Brantford, ON
- Full-time
Work with cylinder shop lead hand, manufacturing engineer and supervisor to safely solve machining tasks as they are presented.
Added 12 hours ago
BO
Canada | Toronto | Global Technology Summer Analyst - Software Engineer | 2027
Bank of America
Toronto, ON
- Volunteer
Connections with senior leaders through educational speaker events
Added 12 hours ago
BS
Technical Lead (Full-Stack Engineering & AI)
Brainhunter Systems Ltd
ON · Ontario, Canada
- Contract
We are looking for a hands-on Technical Lead and Senior Full-Stack Engineer who can build across the front end, back end, experience engine, and AI/ML layers and establish the engineering…
Added 12 hours ago
TI
2027 Accelerated Development Program - BrainBox AI
Trane Italia
Montreal, QC
- Full-time
Added 12 hours ago
TI
Senior HVAC Engineer
Trane Italia
Montreal, QC
- Full-time
…truly autonomous buildings. We’re looking for a Mechanical Engineer who brings deep knowledge of HVAC system design, commissioning, and field implementation - someone who understands how…

Solactive AG

Senior Application Support Engineer (Trading & Market Data)

Toronto, ON, Canada

Full-time

Apply About employer

Applications open in a new tab.

Job details

Job type: Full-time
Experience: 5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships. Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable 24/6 operational coverage.

Job Overview

We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence. This role is ideal for someone who thrives in fast‑paced environments, understands front‑to‑back trade flows, and can lead technical resolution, real‑time monitoring, incident handling, and projects with confidence.

Your Tasks

Production Support & Incident Management

Provide L1/L2 support for business-critical trading and market-data applications.
Monitor Linux-based production environments and resolve real-time operational issues.
Act as the primary point of contact for business users, delivering timely support and clear communication.
Lead incident management activities, including triage, escalation, stakeholder communication, and root-cause analysis.
Own incidents, tickets, and service requests end-to-end while ensuring SLA compliance.
Support change, release, and deployment activities following ITIL best practices.

Technical Support & Platform Stability

Troubleshoot issues across market connectivity, APIs, databases, data feeds, and distributed systems.
Analyse application logs, system behaviour, and complex datasets to identify and resolve issues.
Execute database changes and optimise SQL queries.
Partner with development, infrastructure, and business teams to maintain platform stability.
Proactively identify recurring issues and drive permanent solutions.

Stakeholder & Service Management

Build trusted relationships with business users across global locations including Hong Kong, Frankfurt, and Toronto.
Translate business requirements into technical actions and operational improvements.
Lead projects and operational initiatives independently.
Ensure critical issues are acknowledged, communicated, and escalated within agreed service levels.

Continuous Improvement

Improve monitoring, automation, operational processes, and support workflows.
Maintain runbooks, support documentation, and knowledge articles.
Mentor junior team members and contribute to a culture of operational excellence, teamwork, and accountability.

Your Profile

Experience

5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Experience supporting trading platforms, market-data systems, or other real-time business-critical applications.
Strong understanding of trade lifecycle processes, market connectivity, and production operations.

Technical Skills

Strong Linux administration and troubleshooting experience.
Advanced SQL skills.
Experience with monitoring tools such as ELK, Kibana, Grafana, or similar platforms.
Knowledge of APIs, distributed systems, job schedulers, and system integrations.
Strong understanding of Incident, Change, and Release Management processes.

Desirable

Experience within market-making, derivatives, or multi-asset trading environments.
Scripting experience with Bash and/or Python.
AI Workflows and Automations
DevOps, SRE, or software development experience.
Experience implementing monitoring, automation, or operational improvement initiatives.

Our Offer

Global Team: Be part of the Solactive family, a motivated team with an international setting.
FinTech Excellence: Join our team and delve into the inner workings of a thriving FinTech company.
Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture.
Responsibility & Connections: Take over responsibility from day one and build relationships in- and outside the company.
Special Benefits: Regular staff parties, access to Corporate Benefits, modern office space and free beverages.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 production support for business-critical trading and market-data applications while leading incident management and resolution. Collaborate with development and infrastructure teams to maintain platform stability and drive operational improvements through automation.

Requirements

Requires 5+ years of experience in application or production support within financial markets. Candidates must possess strong Linux administration skills, advanced SQL knowledge, and a deep understanding of trade lifecycle processes.

Skills

Linux administration
SQL
Incident management
Trading platforms
Market data
Production support
API
Distributed systems
ELK
Kibana
Grafana
Bash
Python
ITIL
Change management
Release management

Benefits

Staff parties
Corporate benefits
Modern office space
Free beverages

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Trading Platforms
Market Data
Linux
SQL
Incident Management
ITIL
API
Distributed Systems
ELK
Kibana
Grafana
Bash
Python
FinTech
Trade Lifecycle
Market Connectivity
DevOps
SRE
Automation
Monitoring
Database
Change Management
Release Management
Operational Excellence
Financial Systems
System Integration
Job Schedulers
Root-cause Analysis

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