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Added 10 mins ago
CI
Principal Engineer, Risk and TFM Technologies
CPP Investments | Investissements RPC
Toronto, ON
- Full-time
As Principal Engineer, Risk & Total Fund Management Technology, you will define architectural direction and elevate engineering excellence across critical investment technology platforms…
Added 10 mins ago
EE
Engineer, Energy Services
Envari Energy Solutions
Hawthorne, NS · Ottawa, ON
- Full-time
Under the general direction of a Supervisor in Energy Services, the Energy Services Engineer is responsible for providing technical and project management support for Envari’s growing…
Added 10 mins ago
TT
Structural Vibration Engineer
Thornton Tomasetti
Mississauga, ON
- Full-time
Thornton Tomasetti is seeking a Senior Engineer to join our Mississauga-based Acoustics, Noise & Vibration team. This role is primarily focused on structural vibration assessment, design,…
Added 21 mins ago
HS
Senior Integration Engineer (Boomi/Workato)
HeartCentrix Solutions
ON · Ontario, Canada
- Contract
We are seeking a Senior Integration Engineer with deep expertise in Boomi and Workato, specializing in payroll and HR system integrations. This role will focus on designing, developing, and…
Added 21 mins ago
BS
Application Delivery Network Engineer
Brainhunter Systems Ltd
Canada
- Contract
Job-Role/Title: Senior Network Migration & Application Connectivity Engineer (Technology Transformation Program - Applications Network Engineer)
Added 21 mins ago
OS
Senior Forward Deployed Engineer (FDE)
Open Systems Technologies
Toronto, ON
- Contract
We are looking for Senior Forward Deployed Engineer - Spread Products (Financing & Securitization). These are Hybrid contract to Hire roles in Toronto,DT. If you have the relevant skills…
Added 24 mins ago
P
Solution Architect / Lead EBO Engineer – BAS (SABAS003)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our Client is seeking an experienced Solution Architect / Lead EBO Engineer to serve as the senior technical authority for a complex Building Automation System modernization and migration…
Added 24 mins ago
T
Senior Quality Engineer
TEEMA
Toronto, ON
- Contract
We’re looking for a Senior Quality Engineer with strong experience in data quality, QA automation, and enterprise data platforms.
Added 24 mins ago
JW
Software Engineer II, Platform
Jobs Web3
Toronto, ON
- Full-time
As a SE II Engineer, Platform you will play a critical role helping to advance Ripple's production infrastructure and release pipelines. Infrastructure Engineers at Ripple are a hybrid of…
Added 25 mins ago
PX
Sr. Data Platform Engineer
Project X
Toronto, ON
- Full-time
We are seeking a Senior Data Platform Engineer for our enterprise client. This is a senior, hands-on role focused on modernizing and strengthening a data platform built around Snowflake,…
Added 52 mins ago
E
Principal Application DevOps Engineer, AI & Automation
Entrust
Canada
- Full-time
…on-premises cloud infrastructure. The Principal Application DevOps Engineer, AI & Automation will bring an application-first engineering perspective to Cloud Services and serve as a key…
Added 52 mins ago
Q
Senior Cloud DevOps Engineer
Qfin
Toronto, ON · North York, ON
- Full-time
We are looking for a Senior Cloud DevOps (SRE) Engineer to design, implement, operate, and continuously improve our cloud infrastructure and DevOps capabilities on AWS.
Added 53 mins ago
D
Senior DevOps Engineer - Healix
Deloitte
Toronto, ON
- Full-time
We are hiring a Senior DevOps Engineer to own and evolve our cloud platform on AWS, grounded in infrastructure as code, secure multi-account patterns, and reliable delivery. You will shape…
Added 53 mins ago
Y
Senior Quality Assurance Automation Engineer
Yochana
Montreal, QC
- Full-time
Position Name – Senior QA Automation Engineer
Added 53 mins ago
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Senior QA Automation Engineer
Yochana
Montreal, QC
- Full-time
Position Name – Senior QA Automation Engineer
Added 1 hour ago
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Senior L3 Network Engineer (Network SME and Automation Lead)
Tata Consultancy Services
Toronto, ON
- $100,000 to $120,000 CAD / year
- Full-time
The Senior L3 Network Engineer is the technical lead for the Switch Lifecycle Refresh Program, with responsibility for engineering design, migration planning, technical governance, advanced…
Added 1 hour ago
A
Staff Data Developer
AtkinsRéalis
Montreal, QC
- Full-time
…Analytics team delivers enterprise data platforms, analytics, automation, and AI capabilities that support critical business processes across finance, operations, projects, people, and…
Added 1 hour ago
Senior Security Engineer, Threat Response
Asana
Vancouver, BC
We are looking for a savvy Security Engineer to join our Blue Team. You will be a foundational member of the security presence in our Warsaw innovation hub, partnering directly with IT,…
Added 2 hours ago
M
Senior DevOps Engineer
Miovision
Remote, Canada
- $130,000 to $170,000 CAD / year
- Full-time
- Remote
We are currently looking for a Senior DevOps Engineer to contribute to the development of our cloud infrastructure and platform tooling, embed security into our engineering lifecycle, and…
Added 2 hours ago
L
Senior Forward Deployment Engineer
Luxoft
Mississauga, ON
- Full-time
The role combines senior software engineering, DevOps, SRE, test automation, application security, and legacy modernization. Approximately 70% of the work involves hands-on coding and…
Added 2 hours ago
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Senior QA Automation Engineer / SDET
Affinity
New Westminster, BC
- Contract
On behalf of our client, Affinity is seeking a Senior QA Automation Engineer / Software Development Engineer in Test (SDET) for a 5-month contract. Candidates must be located in the Lower…
Added 2 hours ago
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Senior Data Engineer
Luxoft
Toronto, ON
- Contract
We are seeking a hands-on Data Engineer to support the Total Fund Management Portfolio Management Technology team. This role focuses on implementing reliable data solutions in a…
Added 2 hours ago
A
Services Senior Staff Project Manager
AVEVA
Calgary, AB
- Full-time
Lead cross-functional delivery teams, including software engineers, OT/automation specialists, DevOps, QA, data engineers, and site services to achieve project outcomes.
Added 3 hours ago
Senior Forward-Deployed AI Engineer 1
Bell
Toronto, ON
As a Senior Forward-Deployed AI Engineer, you will own engagements end-to-end: scoping the problem, choosing the right approach across automation, classical ML, and GenAI/agents, and taking…
Added 3 hours ago
WH
Senior Automation Engineer
Waterstone Human capital
Toronto, ON
- Full-time
…PLC programming and assembly in-house. They're looking for a Senior Automation Engineer to join a growing electrical engineering team as they invest further in their controls…

Solactive AG

Senior Application Support Engineer (Trading & Market Data)

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships. Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable 24/6 operational coverage.

Job Overview

We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence. This role is ideal for someone who thrives in fast‑paced environments, understands front‑to‑back trade flows, and can lead technical resolution, real‑time monitoring, incident handling, and projects with confidence.

Your Tasks

Production Support & Incident Management

Provide L1/L2 support for business-critical trading and market-data applications.
Monitor Linux-based production environments and resolve real-time operational issues.
Act as the primary point of contact for business users, delivering timely support and clear communication.
Lead incident management activities, including triage, escalation, stakeholder communication, and root-cause analysis.
Own incidents, tickets, and service requests end-to-end while ensuring SLA compliance.
Support change, release, and deployment activities following ITIL best practices.

Technical Support & Platform Stability

Troubleshoot issues across market connectivity, APIs, databases, data feeds, and distributed systems.
Analyse application logs, system behaviour, and complex datasets to identify and resolve issues.
Execute database changes and optimise SQL queries.
Partner with development, infrastructure, and business teams to maintain platform stability.
Proactively identify recurring issues and drive permanent solutions.

Stakeholder & Service Management

Build trusted relationships with business users across global locations including Hong Kong, Frankfurt, and Toronto.
Translate business requirements into technical actions and operational improvements.
Lead projects and operational initiatives independently.
Ensure critical issues are acknowledged, communicated, and escalated within agreed service levels.

Continuous Improvement

Improve monitoring, automation, operational processes, and support workflows.
Maintain runbooks, support documentation, and knowledge articles.
Mentor junior team members and contribute to a culture of operational excellence, teamwork, and accountability.

Your Profile

Experience

5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Experience supporting trading platforms, market-data systems, or other real-time business-critical applications.
Strong understanding of trade lifecycle processes, market connectivity, and production operations.

Technical Skills

Strong Linux administration and troubleshooting experience.
Advanced SQL skills.
Experience with monitoring tools such as ELK, Kibana, Grafana, or similar platforms.
Knowledge of APIs, distributed systems, job schedulers, and system integrations.
Strong understanding of Incident, Change, and Release Management processes.

Desirable

Experience within market-making, derivatives, or multi-asset trading environments.
Scripting experience with Bash and/or Python.
AI Workflows and Automations
DevOps, SRE, or software development experience.
Experience implementing monitoring, automation, or operational improvement initiatives.

Our Offer

Global Team: Be part of the Solactive family, a motivated team with an international setting.
FinTech Excellence: Join our team and delve into the inner workings of a thriving FinTech company.
Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture.
Responsibility & Connections: Take over responsibility from day one and build relationships in- and outside the company.
Special Benefits: Regular staff parties, access to Corporate Benefits, modern office space and free beverages.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 production support for business-critical trading and market-data applications while leading incident management and resolution. Collaborate with development and infrastructure teams to maintain platform stability and drive operational improvements through automation.

Requirements

Requires 5+ years of experience in application or production support within financial markets. Candidates must possess strong Linux administration skills, advanced SQL knowledge, and a deep understanding of trade lifecycle processes.

Skills

Linux administration
SQL
Incident management
Trading platforms
Market data
Production support
API
Distributed systems
ELK
Kibana
Grafana
Bash
Python
ITIL
Change management
Release management

Benefits

Staff parties
Corporate benefits
Modern office space
Free beverages

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Trading Platforms
Market Data
Linux
SQL
Incident Management
ITIL
API
Distributed Systems
ELK
Kibana
Grafana
Bash
Python
FinTech
Trade Lifecycle
Market Connectivity
DevOps
SRE
Automation
Monitoring
Database
Change Management
Release Management
Operational Excellence
Financial Systems
System Integration
Job Schedulers
Root-cause Analysis

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