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Added 6 mins ago
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Staff Data Developer
AtkinsRéalis
Montreal, QC
- Full-time
We are looking for a practical, collaborative, and technically strong Staff Data Developer who can lead complex engineering work while remaining close to delivery and operations. The role…
Added 8 mins ago
GM
Staff Software Engineering - Vehicle Data Platform
General Motors
Oshawa, ON · Markham, ON
- Full-time
Mentor senior and junior engineers, support team growth, and promote best practices within the software community.
Added 23 mins ago
Bilingual Senior Manager, Business Solutions Engineering
CMHC - SCHL
Toronto, ON · Ottawa, ON · Montreal, QC
Join our dynamic Business Solutions Engineering Team, in the Bilingual Senior Manager, Business Solutions Engineering position. In this leadership role, you’ll guide a team of talented…
Added 23 mins ago
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Senior DevOps Engineer
Miovision
Remote, Canada
- $130,000 to $170,000 CAD / year
- Full-time
- Remote
The DevOps team is an essential part of the Software Technology Organization at Miovision, supporting the organization's infrastructure, continuous delivery requirements, overall security…
Added 38 mins ago
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Senior Forward Deployment Engineer
Luxoft
Mississauga, ON
- Full-time
The role combines senior software engineering, DevOps, SRE, test automation, application security, and legacy modernization. Approximately 70% of the work involves hands-on coding and…
Added 38 mins ago
TT
Value Stream Owner, Technology
Tundra Technical Solutions
Markham, ON
- $102,000 to $149,000 CAD / year
- Full-time
Our client is seeking a senior Value Stream Owner to lead the connection between complex business problems, executive priorities and technology execution.
Added 1 hour ago
DT
UNPAID VOLUNTEER - Chief Technology Officer (CTO)
Digital Technology Institute for Development (DTID)
Remote, Canada
- Part-time
- Remote
This is a senior leadership position requiring strong technical expertise, strategic thinking, people leadership and the ability to communicate complex technology concepts effectively to…
Added 1 hour ago
MS
Senior Business Analyst
MSZ Systems
Toronto, ON · Greater Toronto Area, Canada
- Contract
Senior BA experience on medium-to-large enterprise IT projects.
Added 1 hour ago
Senior Manager, Software Development (Mobile Application)
Scotiabank
Toronto, ON
Reporting to the Head of Engineering, Wealth. The Senior Manager of Engineering is responsible for providing leadership and direction on end-to-end technology design and implementation.…
Added 1 hour ago
Senior Data Scientist
Scotiabank
Toronto, ON
Within this department, the Senior Data Scientist is responsible for solving complex business problems, using quantitative approaches with a unique blend of analytical, mathematical and…
Added 1 hour ago
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Technical Specialist II
BMO
Toronto, ON · SCC
- Full-time
We are looking for a highly skilled DevOps/Site Reliability Engineer (SRE) to join one of our high-performing, mission-critical technology teams. This role offers the opportunity to work on…
Added 1 hour ago
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Senior Core Java Developer
Synechron
Toronto, ON
- Full-time
…end-to-end Artificial Intelligence, Consulting, Digital, Cloud & DevOps, Data, and Software Engineering, servicing an array of noteworthy financial services and technology firms. Through…
Added 2 hours ago
I
Software Architect (AWS/Azure) - Canada
Intelerad
Canada
- Full-time
…build and delivery infrastructure. In this role, you will turn DevOps and cloud-native best practices into reliable pipelines, automation, and tooling that help R&D teams ship high-quality…
Added 2 hours ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Vancouver, BC
- Full-time
As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves…
Added 2 hours ago
M
RQ11622 - Systems Testing/QA Specialist - Senior
Maarut
Toronto, ON
- Contract
Added 2 hours ago
SI
Senior Developer
SAP IT Business Systeme
Montreal, QC
- $108,100 to $222,800 CAD / year
- Full-time
We are looking for a dynamic and motivated Senior Software Developer who embrace AI-assisted software development as part of their everyday engineering practice to join our engineering…
Added 2 hours ago
A
Senior / Staff Data Engineer (BI) – CEG Team
Agoda
Montreal, QC
- Full-time
As a Senior/Staff Data Engineer in CEG (Customer Experience Group), you will help design, build, and maintain the data and software foundations that power how CEG Business users serves…
Added 2 hours ago
S
Senior Applications Developer- Mobile Apps (React Native)
Sobeys
Mississauga, ON
- Full-time
…join our team! We currently have a full-time opportunity for a Senior Applications Developer. This role is based is based out our office located in Mississauga,…
Added 2 hours ago
M
Senior Full Stack Java Engineer - Workforce Management (WFM)
Miratech
Canada
- Full-time
We are looking for a Senior Full Stack Engineer to join the Workforce Management product stream and build enterprise-scale solution supporting forecasting, capacity planning, scheduling,…
Added 2 hours ago
ET
Senior Data Architect
Encore Technical Solutions Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
Experience with Azure DevOps CI/CD and Infrastructure as Code (Bicep) for data platform deployments, plus PowerShell scripting
Added 3 hours ago
CC
Senior Manager, Salesforce Platform Architecture & Development
Canadian Cancer Society
Toronto, ON · Montreal, QC · Quebec, QC · Prince George, BC · Vancouver, BC · Kelowna, BC · Halifax, NS · St. John's, NL · Calgary, AB
- Full-time
Job Title: Senior Manager, Salesforce Platform Architecture & Development
Added 3 hours ago
O
DevOps
Onepoint
Montreal, QC
- Full-time
Nous recherchons un DevOps Senior - Azure OpenShift possédant une expertise Kubernetes/OpenShift, afin d'accélérer la transition vers une plateforme PaaS plus sécuritaire, standardisée et…
Added 3 hours ago
W
DevOps
Wepoint
Montreal, QC
- Full-time
Nous recherchons un DevOps Senior - Azure OpenShift possédant une expertise Kubernetes/OpenShift, afin d'accélérer la transition vers une plateforme PaaS plus sécuritaire, standardisée et…
Added 3 hours ago
RI
Senior Oracle Apps AI Developer
Raas Infotek
ON · Ontario, Canada
- Contract
We are seeking a highly skilled Oracle Apps AI Developer with expertise in Oracle E-Business Suite (EBS), Oracle Cloud Applications, Artificial Intelligence (AI), Machine Learning (ML), and…
Added 3 hours ago
CL
Senior Back End Developer Bounteous
Conseguir LLC
Strong, ON
- Full-time
We are seeking a skilled Senior Back End Developer to join our team. The ideal candidate will have a strong background in Python development, cloud technologies (particularly Azure), and…

Solactive AG

Senior Application Support Engineer (Trading & Market Data)

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships. Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable 24/6 operational coverage.

Job Overview

We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence. This role is ideal for someone who thrives in fast‑paced environments, understands front‑to‑back trade flows, and can lead technical resolution, real‑time monitoring, incident handling, and projects with confidence.

Your Tasks

Production Support & Incident Management

Provide L1/L2 support for business-critical trading and market-data applications.
Monitor Linux-based production environments and resolve real-time operational issues.
Act as the primary point of contact for business users, delivering timely support and clear communication.
Lead incident management activities, including triage, escalation, stakeholder communication, and root-cause analysis.
Own incidents, tickets, and service requests end-to-end while ensuring SLA compliance.
Support change, release, and deployment activities following ITIL best practices.

Technical Support & Platform Stability

Troubleshoot issues across market connectivity, APIs, databases, data feeds, and distributed systems.
Analyse application logs, system behaviour, and complex datasets to identify and resolve issues.
Execute database changes and optimise SQL queries.
Partner with development, infrastructure, and business teams to maintain platform stability.
Proactively identify recurring issues and drive permanent solutions.

Stakeholder & Service Management

Build trusted relationships with business users across global locations including Hong Kong, Frankfurt, and Toronto.
Translate business requirements into technical actions and operational improvements.
Lead projects and operational initiatives independently.
Ensure critical issues are acknowledged, communicated, and escalated within agreed service levels.

Continuous Improvement

Improve monitoring, automation, operational processes, and support workflows.
Maintain runbooks, support documentation, and knowledge articles.
Mentor junior team members and contribute to a culture of operational excellence, teamwork, and accountability.

Your Profile

Experience

5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Experience supporting trading platforms, market-data systems, or other real-time business-critical applications.
Strong understanding of trade lifecycle processes, market connectivity, and production operations.

Technical Skills

Strong Linux administration and troubleshooting experience.
Advanced SQL skills.
Experience with monitoring tools such as ELK, Kibana, Grafana, or similar platforms.
Knowledge of APIs, distributed systems, job schedulers, and system integrations.
Strong understanding of Incident, Change, and Release Management processes.

Desirable

Experience within market-making, derivatives, or multi-asset trading environments.
Scripting experience with Bash and/or Python.
AI Workflows and Automations
DevOps, SRE, or software development experience.
Experience implementing monitoring, automation, or operational improvement initiatives.

Our Offer

Global Team: Be part of the Solactive family, a motivated team with an international setting.
FinTech Excellence: Join our team and delve into the inner workings of a thriving FinTech company.
Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture.
Responsibility & Connections: Take over responsibility from day one and build relationships in- and outside the company.
Special Benefits: Regular staff parties, access to Corporate Benefits, modern office space and free beverages.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 production support for business-critical trading and market-data applications while leading incident management and resolution. Collaborate with development and infrastructure teams to maintain platform stability and drive operational improvements through automation.

Requirements

Requires 5+ years of experience in application or production support within financial markets. Candidates must possess strong Linux administration skills, advanced SQL knowledge, and a deep understanding of trade lifecycle processes.

Skills

Linux administration
SQL
Incident management
Trading platforms
Market data
Production support
API
Distributed systems
ELK
Kibana
Grafana
Bash
Python
ITIL
Change management
Release management

Benefits

Staff parties
Corporate benefits
Modern office space
Free beverages

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Trading Platforms
Market Data
Linux
SQL
Incident Management
ITIL
API
Distributed Systems
ELK
Kibana
Grafana
Bash
Python
FinTech
Trade Lifecycle
Market Connectivity
DevOps
SRE
Automation
Monitoring
Database
Change Management
Release Management
Operational Excellence
Financial Systems
System Integration
Job Schedulers
Root-cause Analysis

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