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Added 10 mins ago
SL
Vice President, Product Management
Sitero LLC
Mississauga, ON
- Full-time
The ideal candidate brings 12+ years of progressive product management experience, with at least 5 years in a senior or VP-level role within the life sciences technology, CRO, or eClinical…
Added 21 mins ago
WR
Manager, Stewardship & Impact
Waterloo Regional Health Network Foundation (WRHNF)
Kitchener, ON
- $73,950 to $86,700 CAD / year
- Full-time
Experience using Raiser’s Edge or similar CRM and stewardship software.
Added 21 mins ago
OC
Finance Team Lead - Schools
Ottawa Catholic School Board
Ottawa, ON
- Full-time
Under the direction of the Accounting Supervisor, the School Finance Team Lead is responsible for leading a team of Senior Finance Clerks, providing school support and the enrolment…
Added 21 mins ago
B
Sr. Vice President Canadian Operations
BoomerangFX
Mississauga, ON
- $140,000 to $160,000 CAD / year
- Full-time
…technology companies, BFX brings together practice management software, digital marketing, and AI-powered solutions to help healthcare providers build stronger, more profitable…
Added 24 mins ago
A
AI Forward Deployed Technology Senior Manager
Accenture
Mississauga, ON · Montreal, QC
- Full-time
Leverage enterprise agentic tools such as GitHub Copilot, Claude Code, and OpenAI Codex to automate phases of the software development lifecycle (SDLC).
Added 24 mins ago
E
Software Engineer/Senior Software Engineer (Full Stack)
Envisio
Remote, Canada
- $90,000 to $110,000 CAD / year
- Full-time
- Remote
Envisio Solutions is a leading provider of strategic planning and performance management software, helping organizations turn their visions into reality. We empower leaders to execute their…
Added 24 mins ago
Senior Manager, Salesforce Engineering
Scotiabank
Toronto, ON
We’re looking for a Senior Manager, Salesforce Engineering to lead the strategy, delivery, and evolution of our Salesforce platform across multiple business lines. You’ll own the…
Added 24 mins ago
C
Infrastructure DevOps Analyst
Citi
Mississauga, ON
- Full-time
We are seeking a highly skilled and experienced Senior DevOps Engineer with a strong focus on Python development to join our dynamic Technology team. In this intermediate-level position,…
Added 24 mins ago
C
Apps Dev Tech Lead Analyst - Vice President
Citi
Toronto, ON
- Full-time
The Applications Development Technology Lead Analyst is a senior level position responsible for establishing and implementing new or revised application systems and programs in coordination…
Added 24 mins ago
M
AVP, AI
Manulife
Toronto, ON
- Full-time
The AVP, AI – Group Functions AI Transformation Delivery is a senior AI leadership role responsible for leading the end-to-end delivery of AI-enabled transformation across Group Functions,…
Added 24 mins ago
E
Développeur Logiciel Backend
EXFO
Montreal, QC
- Full-time
Nous recherchons un développeur backend senior (5 à 10 ans d’expérience) afin de concevoir, développer et faire évoluer les services backend au cœur de nos plateformes de surveillance de…
Added 24 mins ago
E
Sr. Product Mgr, eBay Live - Discovery
eBay
Toronto, ON
- Full-time
We are looking for an experienced Senior Product Manager to join the high-growth eBay Live organization. eBay Live is one of eBay’s top strategic priorities, and this role operates at the…
Added 24 mins ago
M
Senior Backend Developer
Modaxo
Montreal, QC · Canada - Montreal, QC
- Full-time
The Senior Developer will work with Product and R&D leaders to translate business requirements into technical solutions and ensure the technical feasibility of new features. They will…
Added 37 mins ago
A
Senior AI Architect
AltaML
Toronto, ON
- $100,000 to $150,000 CAD / year
- Full-time
As a Senior AI Architect, you are a principal-level technical and strategic leader responsible for designing, deploying, and scaling agentic AI solutions in production environments.
Added 40 mins ago
Principal Offensive Security
Varicent
Toronto, ON
We're looking for a Principal Offensive Security engineer to be the senior technical authority for our offensive security practice across applications, cloud environments, enterprise…
Added 40 mins ago
RB
Senior Director, AI Business Enablement
Royal Bank of Canada
Toronto, ON
- Full-time
We're looking for a transformational leader who can serve as a strategic peer to senior business executives and drive AI-powered business transformation across an entire Line of Business or…
Added 40 mins ago
RB
Director, AI Business Enablement
Royal Bank of Canada
Toronto, ON
- Full-time
We're looking for a driven problem-solver with AI fluency and business acumen who can partner with senior business stakeholders to identify and develop high-impact AI transformation…
Added 50 mins ago
ES
Senior Program Manager – AI Security Research
Epsilon Solutions Ltd.
Toronto, ON
- Contract
Job Title: Senior Technical Program Manager – AI Security Research
Added 50 mins ago
BO
Developer/Senior Developer - Payments and Tokenization
Bank of Canada
Toronto, ON
- Temporary
This position may be staffed at either the JG16 (Developer) or JG17 (Senior Developer) level, depending on the candidate's qualifications, experience, and demonstrated competencies.
Added 50 mins ago
R&
Staff Engineer / AI Builder
Robots & Pencils
Canada
- Full-time
Support deployment, monitoring, and production troubleshooting in cloud-native environments (AWS, Docker), with guidance from senior engineers where needed
Added 50 mins ago
OS
Senior Forward Deployed Engineer (FDE)
Open Systems Technologies
Toronto, ON
- Contract
8+ years of professional software engineering experience, with demonstrable experience as a Full-Stack Developer transitioning into an FDE-style, customer-facing delivery role.
Added 53 mins ago
TT
Senior Procurement Specialist (13766)
Toronto Transit Commission (TTC)
Toronto, ON · Greater Toronto Area, Canada
- $100,318.4 to $125,434.4 CAD / year
- Full-time
Reporting to the Category Manager as a Senior Procurement Specialist, Construction you will:
Added 53 mins ago
UT
Scrum Master II - #26-25523
US Tech Solutions
Toronto, ON
- $77.65 USD / hour
- Contract
Experience working in complex, Scaled Agile environments (software development, ID, product, or enterprise transformation).
Added 53 mins ago
P
Solution Architect / Lead EBO Engineer – BAS (SABAS003)
Potenco
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our Client is seeking an experienced Solution Architect / Lead EBO Engineer to serve as the senior technical authority for a complex Building Automation System modernization and migration…
Added 53 mins ago
Y
Full Stack Engineer
Yochana
Montreal, QC
- Full-time
We're looking for a Senior Full Stack Developer to join our engineering team, building and maintaining mission critical software across the full stack. You'll work on both frontend and…

Solactive AG

Senior Application Support Engineer (Trading & Market Data)

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships. Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable 24/6 operational coverage.

Job Overview

We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence. This role is ideal for someone who thrives in fast‑paced environments, understands front‑to‑back trade flows, and can lead technical resolution, real‑time monitoring, incident handling, and projects with confidence.

Your Tasks

Production Support & Incident Management

Provide L1/L2 support for business-critical trading and market-data applications.
Monitor Linux-based production environments and resolve real-time operational issues.
Act as the primary point of contact for business users, delivering timely support and clear communication.
Lead incident management activities, including triage, escalation, stakeholder communication, and root-cause analysis.
Own incidents, tickets, and service requests end-to-end while ensuring SLA compliance.
Support change, release, and deployment activities following ITIL best practices.

Technical Support & Platform Stability

Troubleshoot issues across market connectivity, APIs, databases, data feeds, and distributed systems.
Analyse application logs, system behaviour, and complex datasets to identify and resolve issues.
Execute database changes and optimise SQL queries.
Partner with development, infrastructure, and business teams to maintain platform stability.
Proactively identify recurring issues and drive permanent solutions.

Stakeholder & Service Management

Build trusted relationships with business users across global locations including Hong Kong, Frankfurt, and Toronto.
Translate business requirements into technical actions and operational improvements.
Lead projects and operational initiatives independently.
Ensure critical issues are acknowledged, communicated, and escalated within agreed service levels.

Continuous Improvement

Improve monitoring, automation, operational processes, and support workflows.
Maintain runbooks, support documentation, and knowledge articles.
Mentor junior team members and contribute to a culture of operational excellence, teamwork, and accountability.

Your Profile

Experience

5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Experience supporting trading platforms, market-data systems, or other real-time business-critical applications.
Strong understanding of trade lifecycle processes, market connectivity, and production operations.

Technical Skills

Strong Linux administration and troubleshooting experience.
Advanced SQL skills.
Experience with monitoring tools such as ELK, Kibana, Grafana, or similar platforms.
Knowledge of APIs, distributed systems, job schedulers, and system integrations.
Strong understanding of Incident, Change, and Release Management processes.

Desirable

Experience within market-making, derivatives, or multi-asset trading environments.
Scripting experience with Bash and/or Python.
AI Workflows and Automations
DevOps, SRE, or software development experience.
Experience implementing monitoring, automation, or operational improvement initiatives.

Our Offer

Global Team: Be part of the Solactive family, a motivated team with an international setting.
FinTech Excellence: Join our team and delve into the inner workings of a thriving FinTech company.
Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture.
Responsibility & Connections: Take over responsibility from day one and build relationships in- and outside the company.
Special Benefits: Regular staff parties, access to Corporate Benefits, modern office space and free beverages.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 production support for business-critical trading and market-data applications while leading incident management and resolution. Collaborate with development and infrastructure teams to maintain platform stability and drive operational improvements through automation.

Requirements

Requires 5+ years of experience in application or production support within financial markets. Candidates must possess strong Linux administration skills, advanced SQL knowledge, and a deep understanding of trade lifecycle processes.

Skills

Linux administration
SQL
Incident management
Trading platforms
Market data
Production support
API
Distributed systems
ELK
Kibana
Grafana
Bash
Python
ITIL
Change management
Release management

Benefits

Staff parties
Corporate benefits
Modern office space
Free beverages

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Trading Platforms
Market Data
Linux
SQL
Incident Management
ITIL
API
Distributed Systems
ELK
Kibana
Grafana
Bash
Python
FinTech
Trade Lifecycle
Market Connectivity
DevOps
SRE
Automation
Monitoring
Database
Change Management
Release Management
Operational Excellence
Financial Systems
System Integration
Job Schedulers
Root-cause Analysis

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