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Added 1 min ago
VI
Senior Microsoft Dynamics CRM Developer
Veriday Inc.
Toronto, ON
- Contract
10 years of software development experience, including 5+ years of hands-on Microsoft Dynamics CRM / Dynamics 365 Customer Engagement experience.
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Gestionnaire de projet - Préparation opérationnelle (ORP) / Operational Readiness Project Manager
Systemex
Montreal, QC
- Full-time
Added 1 min ago
Research Assistant - Roots of Resilience Program Evaluation with Rise Up Indigenous Wellness
Okanagan College
Salmon Arm, BC
…appropriate data governance protocols, including data storage and software. (6) Drafting and revising elements of the evaluation framework, including engagement of partners, the Roots of…
Added 1 min ago
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Food Service Manager , CSNM
Maquise
Toronto, ON · SCARBOROUGH, ON
- Full-time
Proficiency in dietary software and MS Office (Word, Excel, PowerPoint, Outlook).
Added 12 mins ago
TI
Change Management Consultant
Teckhorizon Inc
Toronto, ON
- Contract
Lead or contribute to stakeholder assessments, engagement strategies, and resistance management throughout the project lifecycle.
Added 12 mins ago
TF
Outside Sales Representative / Account Manager
The Fastener Group Ltd.
Surrey, BC
- Full-time
Proven experience in outside sales, account management, or business development, preferably in industrial supplies, construction products, or related sectors.
Added 12 mins ago
SI
Senior Procurement Specialist - 2FT
Saskatchewan Indian Gaming Authority
Saskatoon, SK
- Full-time
…goods and services for Central Office, Casino Sites and Casino Development Projects. The Senior Procurement Specialist will work with key stakeholders in order to understand their…
Added 12 mins ago
UP
Senior Planning Technician
UrbanSolutions Planning & Land Development Consultants Inc.
Hamilton, ON
- Full-time
Located in Hamilton, Ontario, UrbanSolutions is a multi-disciplinary professional planning, land development and municipal approvals firm providing quality consulting services to the…
Added 12 mins ago
CO
Senior GIS Analyst
City of North Vancouver
North Vancouver, BC
- Full-time
Reporting to the Manager of Data Services, you will lead the development of enterprise GIS solutions, research and evaluate emerging technologies, contribute to GIS roadmap planning, and…
Added 16 mins ago
EE
Acoustic Engineer (Canada)
Ehvert Engineering a Salas O'Brien company
Remote, Canada
- Full-time
- Remote
…experience in noise and vibration analysis, sound control, and the development of practical acoustical solutions for complex facilities. The candidate should also have experience reviewing…
Added 16 mins ago
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Manager, Health & Safety
Alterra
AB · BC · CMH - British Columbia (Pacific)
- Full-time
An opportunity to grow and learn in a work environment that promotes feedback and development.
Added 16 mins ago
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Software Business Development Lead
Hatch
Remote, Canada
- $65,000 to $80,000 CAD / year
- Full-time
- Remote
…platform, AEPilot, and we're looking for our first Business Development & Discovery Lead. You'll own outreach end to end: finding the right people, starting real conversations, and booking…
Added 16 mins ago
SS
Senior Sales Executive – SYSPRO ERP
Solen Software Group
Remote, Canada
- $140,000 to $160,000 CAD / year
- Full-time
- Remote
…ERP with deep implementation expertise and, as part of Solen Software Group, proprietary solutions from our sister companies, including document management, AP automation and food and…
Added 16 mins ago
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Senior Structural Engineer
EXP
Barrie, ON
- Full-time
Lead and manage the design and analysis of structural systems including, but not limited to, buildings, miscellaneous structures, equipment foundations, bridges, culverts, retaining walls,…
Added 16 mins ago
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Senior Structural Engineer
EXP
Sudbury, ON
- Full-time
Lead and manage the design and analysis of structural systems including, but not limited to, buildings, miscellaneous structures, equipment foundations, bridges, culverts, retaining walls,…
Added 16 mins ago
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Senior Structural Engineer
EXP
Temiskaming Shores, ON · New Liskeard, ON
- Full-time
Lead and manage the design and analysis of structural systems including, but not limited to, buildings, miscellaneous structures, equipment foundations, bridges, culverts, retaining walls,…
Added 16 mins ago
TS
Manager, Estimating
The Sutherland Group of Companies
Remote, Canada
- Full-time
- Remote
Advanced proficiency in Microsoft Excel and estimating software; experience with HeavyBid, B2W, InEight, Bid2Win, HCSS, scheduling software, and proposal development is considered an asset.
Added 16 mins ago
Project Controls Specialist
BWXT
Peterborough, ON
…Engineered Solutions group is involved in the design, manufacture, development, testing, parts supply, and service of on-power refueling, reactor maintenance, and nuclear medicine delivery…
Added 16 mins ago
Technical Architect Contracts (Computer Services Officer 4)
The Government of Nova Scotia
Halifax, NS
Lead and or participate in the development and maintenance of the architecture of enterprise/corporate services, which include vision, policies, guidelines, processes, standards, reference…
Added 16 mins ago
BI
Controls Designer
BOS Innovations
London, ON
- Full-time
Develop technical requirements and RFQs for major controls purchases and communicate with suppliers regarding specifications, pricing, and lead times.
Added 16 mins ago
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RQ11697 - Change Management Consultant - Senior
Maarut
Toronto, ON
- Contract
requirements of software development in a healthcare or clinical context.
Added 28 mins ago
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CNC Programmer
Husky Technologies
Bolton, ON
- Full-time
…an ambitious growth strategy that means exceptional career development opportunities and a chance to be a part of a team that is the best in the world at what we do. APPLY TODAY – join the…
Added 28 mins ago
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Process Engineer
Worley
Vancouver, BC
- Full-time
The process engineer will lead or work with other lead engineers on the process design for projects and proposals in accordance with design standards or “understood” acceptable practices.
Added 28 mins ago
HT
Test Engineering Technologist
Husky Technologies
Bolton, ON
- Full-time
Husky TechnologiesTM offers a wealth of opportunity for personal growth and development. Most importantly, Husky Technologies TM offers an opportunity to work with – and be challenged by –…
Added 28 mins ago
W
Lead Electrical Engineer, Power Distribution
Worley
Oakville, ON
- Full-time
We are currently recruiting for a Lead Electrical Engineer to support one of our major projects in Ontario. Our team includes world class experts and dynamic go-getters. This is a full-time…

Solactive AG

Senior Application Support Engineer (Trading & Market Data)

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships. Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable 24/6 operational coverage.

Job Overview

We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence. This role is ideal for someone who thrives in fast‑paced environments, understands front‑to‑back trade flows, and can lead technical resolution, real‑time monitoring, incident handling, and projects with confidence.

Your Tasks

Production Support & Incident Management

Provide L1/L2 support for business-critical trading and market-data applications.
Monitor Linux-based production environments and resolve real-time operational issues.
Act as the primary point of contact for business users, delivering timely support and clear communication.
Lead incident management activities, including triage, escalation, stakeholder communication, and root-cause analysis.
Own incidents, tickets, and service requests end-to-end while ensuring SLA compliance.
Support change, release, and deployment activities following ITIL best practices.

Technical Support & Platform Stability

Troubleshoot issues across market connectivity, APIs, databases, data feeds, and distributed systems.
Analyse application logs, system behaviour, and complex datasets to identify and resolve issues.
Execute database changes and optimise SQL queries.
Partner with development, infrastructure, and business teams to maintain platform stability.
Proactively identify recurring issues and drive permanent solutions.

Stakeholder & Service Management

Build trusted relationships with business users across global locations including Hong Kong, Frankfurt, and Toronto.
Translate business requirements into technical actions and operational improvements.
Lead projects and operational initiatives independently.
Ensure critical issues are acknowledged, communicated, and escalated within agreed service levels.

Continuous Improvement

Improve monitoring, automation, operational processes, and support workflows.
Maintain runbooks, support documentation, and knowledge articles.
Mentor junior team members and contribute to a culture of operational excellence, teamwork, and accountability.

Your Profile

Experience

5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Experience supporting trading platforms, market-data systems, or other real-time business-critical applications.
Strong understanding of trade lifecycle processes, market connectivity, and production operations.

Technical Skills

Strong Linux administration and troubleshooting experience.
Advanced SQL skills.
Experience with monitoring tools such as ELK, Kibana, Grafana, or similar platforms.
Knowledge of APIs, distributed systems, job schedulers, and system integrations.
Strong understanding of Incident, Change, and Release Management processes.

Desirable

Experience within market-making, derivatives, or multi-asset trading environments.
Scripting experience with Bash and/or Python.
AI Workflows and Automations
DevOps, SRE, or software development experience.
Experience implementing monitoring, automation, or operational improvement initiatives.

Our Offer

Global Team: Be part of the Solactive family, a motivated team with an international setting.
FinTech Excellence: Join our team and delve into the inner workings of a thriving FinTech company.
Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture.
Responsibility & Connections: Take over responsibility from day one and build relationships in- and outside the company.
Special Benefits: Regular staff parties, access to Corporate Benefits, modern office space and free beverages.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 production support for business-critical trading and market-data applications while leading incident management and resolution. Collaborate with development and infrastructure teams to maintain platform stability and drive operational improvements through automation.

Requirements

Requires 5+ years of experience in application or production support within financial markets. Candidates must possess strong Linux administration skills, advanced SQL knowledge, and a deep understanding of trade lifecycle processes.

Skills

Linux administration
SQL
Incident management
Trading platforms
Market data
Production support
API
Distributed systems
ELK
Kibana
Grafana
Bash
Python
ITIL
Change management
Release management

Benefits

Staff parties
Corporate benefits
Modern office space
Free beverages

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Trading Platforms
Market Data
Linux
SQL
Incident Management
ITIL
API
Distributed Systems
ELK
Kibana
Grafana
Bash
Python
FinTech
Trade Lifecycle
Market Connectivity
DevOps
SRE
Automation
Monitoring
Database
Change Management
Release Management
Operational Excellence
Financial Systems
System Integration
Job Schedulers
Root-cause Analysis

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