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Added 8 mins ago
BH
Mechanical Division Manager - Generation Engineering
BC Hydro
Burnaby, BC
- $158,900 to $200,900 CAD / year
- Full-time
…engineering programs and projects, providing guidance on engineering solutions, standards, specifications, risk management, and quality assurance practices. Monitors industry trends,…
Added 8 mins ago
B
Senior Mechanical Engineer
BGIS
Markham, ON
- Full-time
The Senior Mechanical Engineer will be a member of the Professional Services team and be able to work independently on Heating, Ventilation and Air Conditioning (HVAC), plumbing, drainage,…
Added 8 mins ago
CF
AI/ML DevOps Engineer
CI Financial
Toronto, ON
- Full-time
CI Financial is seeking an experienced AI/ML DevOps Engineer to join the Data, AI & Analytics (DNA) team. In this role, you will help operationalize Gen AI and machine learning solutions by…
Added 23 mins ago
DC
Control System Specialist
Delta Controls
Surrey, BC
- Full-time
…three decades, we have provided innovative building automation solutions for commercial, healthcare, education, and leisure facilities. We delivered the world’s first fully integrated…
Added 24 mins ago
AM
Civil Engineering Designer
Aplin Martin
Oakville, ON
- Full-time
…dedicated professionals delivering innovative and practical design solutions, approval strategies, and project management services to our clients in BC, AB, and ON. We are dedicated to…
Added 24 mins ago
B
Senior Mechanical Engineer
BGIS
Markham, ON
- Full-time
The Senior Mechanical Engineer will be a member of the Professional Services team and be able to work independently on Heating, Ventilation and Air Conditioning (HVAC), plumbing, drainage,…
Added 24 mins ago
RS
Principal Software Engineer- RMJ (AI Accelerated)
Redwood Software
ON
- $150,000 to $170,000 CAD / year
As a Principal Software Engineer, you will be a senior technical leader and strategic influencer shaping Redwood’s RunMyJobs platform. You will drive high-impact technical decisions, own…
Added 24 mins ago
G
Customer Engineering and Reliability
GoFleet
Mississauga, ON
- Full-time
ZenduIT and GoFleet build technology that helps organizations manage fleets and field operations more effectively. Our solutions span GPS tracking, driver safety, AI dash cameras,…
Added 24 mins ago
A
Construction Manager - Station Area
Arcadis
Toronto, ON
- Full-time
Arcadis is the world's leading company delivering sustainable design, engineering, and consultancy solutions for natural and built assets.
Added 38 mins ago
GC
Senior Mineral Processing Engineer
Glencore Canada
Sudbury, ON · Greater Sudbury, ON
- Full-time
XPS is seeking a skilled Senior Mineral Processing Engineer to join the Mineral Processing Group in Sudbury, Ontario. The group provides support for both long-term strategic growth…
Added 39 mins ago
H
Project Manager - Environmental Assessment
HDR
Toronto, ON
- Full-time
…infrastructure or pioneering next-generation transportation solutions, your contributions will help define the future of mobility. This isn’t just a job, it’s a chance to lead progress,…
Added 51 mins ago
EM
Power Engineer 5th Class
Edon Management
Stettler, AB
- Full-time
At Edon Management, we're looking for a 5th Class Power Engineer to join our Stettler/Bashaw operations team. This role offers the opportunity to work with a respected Alberta-based company…
Added 51 mins ago
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Senior to Principal Instrumentation & Controls Engineer
Worley
Vancouver, BC
- Full-time
…they meet today's needs and transition to more sustainable…
Added 51 mins ago
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Machine Learning Engineer- AWS SageMaker
Astra-North Infoteck Inc. ~ Conquering today’s challenges, achieving tomorrow’s vision!
Toronto, ON
- Full-time
We are looking for a highly experienced Senior AWS SageMaker / MLOps Engineer with 8+ years of overall IT experience and strong expertise in building, deploying, and operationalizing…
Added 51 mins ago
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Instrumentation & Controls Engineer
Worley
Calgary, AB
- Full-time
…they meet today's needs and transition to more sustainable…
Added 51 mins ago
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Instrumentation & Controls Engineer
Worley
AB · Edmonton, AB
- Full-time
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Added 51 mins ago
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Lead Instrumentation & Controls Engineer
Worley
Vancouver, BC
- Full-time
…they meet today's needs and transition to more sustainable…
Added 51 mins ago
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Senior Structural Engineer
Sedgman
Vancouver, BC
- Full-time
Sedgman Canada Ltd is currently looking for a Senior Structural Engineer to join our team in Vancouver, B.C. He/she will be responsible for leading and providing technical support on…
Added 51 mins ago
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Designer, Development (Service)
Husky Technologies
Bolton, ON
- Full-time
The service team is currently seeking a Mechanical engineer/designer to specialize in resolving service issues.
Added 51 mins ago
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Lead Instrumentation & Controls Engineer
Worley
Calgary, AB
- Full-time
…they meet today's needs and transition to more sustainable…
Added 51 mins ago
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Lead Instrumentation & Controls Engineer
Worley
AB · Edmonton, AB
- Full-time
…they meet today's needs and transition to more sustainable…
Added 51 mins ago
B
Automation Engineer
Brunel
Toronto, ON · Greater Toronto Area, Canada
- $57 to $86 CAD / hour
- Contract
Brunel is currently seeking an experienced Automation Engineer for a contract opportunity based in Oakville, Ontario. This role is ideal for a hands-on automation professional with strong…
Added 51 mins ago
UO
Solar Projects Engineer Intern
University of Alaska Fairbanks Petroleum Engineering
Engineer, BC
- Internship
y Intern - Solar Projects Engineer- Intern - Solar Projects Engineer Job Details | Dominion Energy
Added 51 mins ago
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Instrumentation & Controls Engineer
Worley
Vancouver, BC
- Full-time
…they meet today's needs and transition to more sustainable…
Added 51 mins ago
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Senior Arctic Civil Engineer
Worley
Vancouver, BC
- Full-time
…they meet today's needs and transition to more sustainable…

Solactive AG

Senior Application Support Engineer (Trading & Market Data)

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships. Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable 24/6 operational coverage.

Job Overview

We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence. This role is ideal for someone who thrives in fast‑paced environments, understands front‑to‑back trade flows, and can lead technical resolution, real‑time monitoring, incident handling, and projects with confidence.

Your Tasks

Production Support & Incident Management

Provide L1/L2 support for business-critical trading and market-data applications.
Monitor Linux-based production environments and resolve real-time operational issues.
Act as the primary point of contact for business users, delivering timely support and clear communication.
Lead incident management activities, including triage, escalation, stakeholder communication, and root-cause analysis.
Own incidents, tickets, and service requests end-to-end while ensuring SLA compliance.
Support change, release, and deployment activities following ITIL best practices.

Technical Support & Platform Stability

Troubleshoot issues across market connectivity, APIs, databases, data feeds, and distributed systems.
Analyse application logs, system behaviour, and complex datasets to identify and resolve issues.
Execute database changes and optimise SQL queries.
Partner with development, infrastructure, and business teams to maintain platform stability.
Proactively identify recurring issues and drive permanent solutions.

Stakeholder & Service Management

Build trusted relationships with business users across global locations including Hong Kong, Frankfurt, and Toronto.
Translate business requirements into technical actions and operational improvements.
Lead projects and operational initiatives independently.
Ensure critical issues are acknowledged, communicated, and escalated within agreed service levels.

Continuous Improvement

Improve monitoring, automation, operational processes, and support workflows.
Maintain runbooks, support documentation, and knowledge articles.
Mentor junior team members and contribute to a culture of operational excellence, teamwork, and accountability.

Your Profile

Experience

5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Experience supporting trading platforms, market-data systems, or other real-time business-critical applications.
Strong understanding of trade lifecycle processes, market connectivity, and production operations.

Technical Skills

Strong Linux administration and troubleshooting experience.
Advanced SQL skills.
Experience with monitoring tools such as ELK, Kibana, Grafana, or similar platforms.
Knowledge of APIs, distributed systems, job schedulers, and system integrations.
Strong understanding of Incident, Change, and Release Management processes.

Desirable

Experience within market-making, derivatives, or multi-asset trading environments.
Scripting experience with Bash and/or Python.
AI Workflows and Automations
DevOps, SRE, or software development experience.
Experience implementing monitoring, automation, or operational improvement initiatives.

Our Offer

Global Team: Be part of the Solactive family, a motivated team with an international setting.
FinTech Excellence: Join our team and delve into the inner workings of a thriving FinTech company.
Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture.
Responsibility & Connections: Take over responsibility from day one and build relationships in- and outside the company.
Special Benefits: Regular staff parties, access to Corporate Benefits, modern office space and free beverages.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 production support for business-critical trading and market-data applications while leading incident management and resolution. Collaborate with development and infrastructure teams to maintain platform stability and drive operational improvements through automation.

Requirements

Requires 5+ years of experience in application or production support within financial markets. Candidates must possess strong Linux administration skills, advanced SQL knowledge, and a deep understanding of trade lifecycle processes.

Skills

Linux administration
SQL
Incident management
Trading platforms
Market data
Production support
API
Distributed systems
ELK
Kibana
Grafana
Bash
Python
ITIL
Change management
Release management

Benefits

Staff parties
Corporate benefits
Modern office space
Free beverages

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Trading Platforms
Market Data
Linux
SQL
Incident Management
ITIL
API
Distributed Systems
ELK
Kibana
Grafana
Bash
Python
FinTech
Trade Lifecycle
Market Connectivity
DevOps
SRE
Automation
Monitoring
Database
Change Management
Release Management
Operational Excellence
Financial Systems
System Integration
Job Schedulers
Root-cause Analysis

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