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Added 6 mins ago
OA
AI Integration Engineer
Outlier AI
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We bring at least 2 years of experience in backend engineering, AI automation, or integrating complex systems.
Added 6 mins ago
OA
AI Workflow Engineer
Outlier AI
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We bring at least 2 years of experience in backend engineering, AI automation, or integrating complex systems.
Added 6 mins ago
OA
AI Tools Engineer
Outlier AI
Montreal, QC · Greater Montreal Metropolitan Area
- Full-time
We have at least 2 years of experience in backend engineering, AI automation, or integrating complex systems.
Added 6 mins ago
ET
DevOps Engineer/SRE
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Toronto, ON
- Contract
…Git| CI/CD and software engineering practices REST APIs and systems integration SQL Server and database troubleshooting Windows Server and distributed application troubleshooting…
Added 6 mins ago
IC
Forward Deployed AI Engineer – System Test Automation
Infomatics Corp
Ottawa, ON
- Contract
We are seeking a Forward Deployed AI Engineer (FDE) to accelerate the real-world adoption of AI within our End-to-End System Test Automation. This role focuses on taking AI tools and…
Added 22 mins ago
DC
Electrical Engineer
Dillon Consulting Limited
Halifax, NS
- Full-time
We are currently seeking an Electrical Engineer to join our Halifax team. As our pipeline of new and ongoing projects continues to expand, you will have the opportunity to make an immediate…
Added 22 mins ago
EG
Systems Engineering Assurance Manager
Egis Group
Toronto, ON
- $150,000 to $190,000 CAD / year
- Full-time
The Systems Engineering Assurance Manager is a senior technical leadership role based in Toronto, Ontario, Canada, responsible for providing independent oversight and assurance of systems…
Added 22 mins ago
DC
Hardware Engineering Co-op
Danaher Corporation
Concord, ON · CAN - Concord - AB Sciex LP
- Full-time
You will be a part of the Hardware Development team and report to a Senior Engineer that is responsible for New Product Development, Sustaining, and/or VAVE. If you thrive in a fast-paced…
Added 34 mins ago
H
AI Engineer (Agentic Systems)
HCLTech
Canada
- Full-time
Added 36 mins ago
QP
Building Operator, Level 2
QuadReal Property Group
Vancouver, BC
- Full-time
…moderate size and level of complexity as it relates to building systems and tenant demands. The Building Operator, Level 2 will report to the Operations Supervisor. The primary objective of…
Added 36 mins ago
DC
Lead Electrical Engineer
Danaher Corporation
Burnaby, BC · CAN - Burnaby - Cytiva
- Full-time
The Lead Electrical Engineer will play a key role in the design, development, and continuous improvement of electrical systems for advanced industrial automation equipment, including…
Added 36 mins ago
TH
QA Automation Engineer (Askuity division)
The Home Depot
Toronto, ON
- Full-time
We are looking for a dynamic QA Automation Engineer, eager to deliver high quality SaaS based products. As a member of the Product Development team at Askuity, you will help design and…
Added 1 hour ago
H
LLM Evaluation Engineer
HCLTech
Canada
- Full-time
Computing classification metrics (Precision, Recall, F1, Cosine Similarity thresholds) for retrieval systems.
Added 1 hour ago
EI
Systems Engineering Assurance Manager
Egis in Canada
Toronto, ON
- $150,000 to $190,000 CAD / year
- Full-time
The Systems Engineering Assurance Manager is a senior technical leadership role based in Toronto, Ontario, Canada, responsible for providing independent oversight and assurance of systems…
Added 1 hour ago
SA
Senior Application Support Engineer (Trading & Market Data)
Solactive AG
Toronto, ON
- Full-time
…market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments,…
Added 1 hour ago
IH
Senior Platform Database RUN Engineer
InVita Healthcare Technologies
ON · Ontario, Canada
- $115,000 to $125,000 CAD / year
- Full-time
Job Title: Senior Platform Database RUN Engineer
Added 1 hour ago
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Technical Safety Specialist
Hitachi Rail
Toronto, ON
- Full-time
…standards and best practices for the development of safety-critical…
Added 1 hour ago
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Technical Safety Specialist
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Burnaby, BC
- Full-time
…standards and best practices for the development of safety-critical…
Added 2 hours ago
Lead Data Engineer
ZS
Toronto, ON
Oversee the design and implementation of robust, scalable, and reliable data systems, ensuring high performance and alignment with business goals.
Added 2 hours ago
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Electronics Regulatory Compliance Engineer
NPAworldwide
Mississauga, ON
- Full-time
Stay updated with industry trends and implement changes in the systems accordingly.
Added 2 hours ago
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1st Class Operating/Power Engineer (Assistant Chief)
NPAworldwide
Windsor, ON
- Full-time
SUMMARY: This position is responsible to assist the Chief Engineer in the operation, maintenance and repair of building systems equipment and facilities to provide reliable utility support…
Added 2 hours ago
MN
Signaling Engineer
Matchtech North America
ON · Ontario, Canada
- Full-time
Matchtech is seeking a Signaling Engineer to join our clients Rail & Transit team. Reporting to Manager, Rail Systems Engineering, the Senior Signals Engineer / Specialist will work…
Added 2 hours ago
MN
Test Engineer
Matchtech North America
AB · Alberta, Canada
- Contract
atchtech are working with a key client to support the recruitment of a Testing & Commissioning Engineer / Specialist – Light Rail Transit to work on high profile railway projects in…
Added 3 hours ago
MN
System Engineer
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Exposure to construction and T&C activities, plus knowledge of RAMS, Human Factors, and Systems Integration processes.
Added 3 hours ago
MN
Communications Consultant
Matchtech North America
Toronto, ON · Greater Toronto Area, Canada
- Full-time
Our client, a leading player in the rail industry, is looking for a talented Communications Engineer/Designer to join their dynamic team on a permanent basis. This role involves designing…

Solactive AG

Senior Application Support Engineer (Trading & Market Data)

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships. Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable 24/6 operational coverage.

Job Overview

We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence. This role is ideal for someone who thrives in fast‑paced environments, understands front‑to‑back trade flows, and can lead technical resolution, real‑time monitoring, incident handling, and projects with confidence.

Your Tasks

Production Support & Incident Management

Provide L1/L2 support for business-critical trading and market-data applications.
Monitor Linux-based production environments and resolve real-time operational issues.
Act as the primary point of contact for business users, delivering timely support and clear communication.
Lead incident management activities, including triage, escalation, stakeholder communication, and root-cause analysis.
Own incidents, tickets, and service requests end-to-end while ensuring SLA compliance.
Support change, release, and deployment activities following ITIL best practices.

Technical Support & Platform Stability

Troubleshoot issues across market connectivity, APIs, databases, data feeds, and distributed systems.
Analyse application logs, system behaviour, and complex datasets to identify and resolve issues.
Execute database changes and optimise SQL queries.
Partner with development, infrastructure, and business teams to maintain platform stability.
Proactively identify recurring issues and drive permanent solutions.

Stakeholder & Service Management

Build trusted relationships with business users across global locations including Hong Kong, Frankfurt, and Toronto.
Translate business requirements into technical actions and operational improvements.
Lead projects and operational initiatives independently.
Ensure critical issues are acknowledged, communicated, and escalated within agreed service levels.

Continuous Improvement

Improve monitoring, automation, operational processes, and support workflows.
Maintain runbooks, support documentation, and knowledge articles.
Mentor junior team members and contribute to a culture of operational excellence, teamwork, and accountability.

Your Profile

Experience

5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Experience supporting trading platforms, market-data systems, or other real-time business-critical applications.
Strong understanding of trade lifecycle processes, market connectivity, and production operations.

Technical Skills

Strong Linux administration and troubleshooting experience.
Advanced SQL skills.
Experience with monitoring tools such as ELK, Kibana, Grafana, or similar platforms.
Knowledge of APIs, distributed systems, job schedulers, and system integrations.
Strong understanding of Incident, Change, and Release Management processes.

Desirable

Experience within market-making, derivatives, or multi-asset trading environments.
Scripting experience with Bash and/or Python.
AI Workflows and Automations
DevOps, SRE, or software development experience.
Experience implementing monitoring, automation, or operational improvement initiatives.

Our Offer

Global Team: Be part of the Solactive family, a motivated team with an international setting.
FinTech Excellence: Join our team and delve into the inner workings of a thriving FinTech company.
Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture.
Responsibility & Connections: Take over responsibility from day one and build relationships in- and outside the company.
Special Benefits: Regular staff parties, access to Corporate Benefits, modern office space and free beverages.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 production support for business-critical trading and market-data applications while leading incident management and resolution. Collaborate with development and infrastructure teams to maintain platform stability and drive operational improvements through automation.

Requirements

Requires 5+ years of experience in application or production support within financial markets. Candidates must possess strong Linux administration skills, advanced SQL knowledge, and a deep understanding of trade lifecycle processes.

Skills

Linux administration
SQL
Incident management
Trading platforms
Market data
Production support
API
Distributed systems
ELK
Kibana
Grafana
Bash
Python
ITIL
Change management
Release management

Benefits

Staff parties
Corporate benefits
Modern office space
Free beverages

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Trading Platforms
Market Data
Linux
SQL
Incident Management
ITIL
API
Distributed Systems
ELK
Kibana
Grafana
Bash
Python
FinTech
Trade Lifecycle
Market Connectivity
DevOps
SRE
Automation
Monitoring
Database
Change Management
Release Management
Operational Excellence
Financial Systems
System Integration
Job Schedulers
Root-cause Analysis

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