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Added 5 mins ago
EI
Systems Engineering Lead
Egis in Canada
Toronto, ON
- $150,000 to $190,000 CAD / year
- Full-time
Systems Engineering Lead is responsible for providing technical direction, systems engineering governance, and multidisciplinary integration across light rail transit (LRT) infrastructure…
Added 5 mins ago
A
Software Development Engineer in Test (SDET) - Automotive
Actalent
Waterloo, ON
- $75,000 to $100,000 CAD / year
- Full-time
· Experience with CI/CD (continuous integration/continuous deployment) systems (i.e. Jenkins).
Added 5 mins ago
KG
Senior Java Low Latency Developer
K&K Global Talent Solutions INC.
Mississauga, ON
- Full-time
…Access (DMA) platforms. This role is ideal for a highly skilled engineer with a strong background in low-latency trading systems, financial markets technology, and modern Java…
Added 22 mins ago
A
Senior Mechanical Engineer
AtkinsRéalis
Mississauga, ON
- Full-time
The Senior Mechanical Engineer will support refurbishment, retube, field services, and new-build nuclear projects. This role combines design engineering expertise with field execution…
Added 22 mins ago
T
Senior Mainframe Engineer, TD Securities
TD
Toronto, ON
- Full-time
An Application Engineer with experience and background in real-time event driven systems, Java/Javascript/Typescript development, Databases and Application Integration with knowledge of…
Added 36 mins ago
AI
Software Architect
Arkion Identity Systems
Toronto, ON · Greater Toronto Area, Canada
- Full-time
…collaborate with development engineers, the cloud & deployment engineer, and external partners to drive architectural decisions and ensure a robust, scalable, and secure product. You will…
Added 36 mins ago
IG
Data Engineer
Insight Global
Toronto, ON
- $46 to $50 CAD / hour
- Contract
…designing, building, and maintaining scalable data pipelines and integration solutions that support enterprise reporting, analytics, and business operations. This role works closely with…
Added 36 mins ago
TC
Forward deployed Engineer
Tata Consultancy Services
Toronto, ON
- $100,000 to $130,000 CAD / year
- Full-time
We are seeking a highly skilled Forward Deployed Engineer to work closely with business stakeholders and engineering teams to design, build, and deploy AI-powered data solutions. The ideal…
Added 38 mins ago
Développeur(-euse) logiciel – Intégration / Backfill Integration Developer – Canada (Montreal)
mthree Recruiting Portal
Montreal, QC
As a software integration engineer, you will contribute to the integration, deployment, and support of critical technology systems and services used by trading and risk management teams…
Added 53 mins ago
Senior Software Engineer – DevTest / QA Automation
Kaseya Careers
Toronto, ON
Kaseya is seeking a Senior Software Engineer – DevTest / QA Automation to design, build, and maintain robust automated testing capabilities across enterprise software platforms.
Added 1 hour ago
Maintenance Manager
Bunge
Hamilton, ON
…is responsible to the Plant Manager and Regional Reliability Engineer for the safe, effective and efficient use of all manpower, materials, parts and other resources under their control as…
Added 1 hour ago
RB
Senior Director, Program Delivery
Royal Bank of Canada
Toronto, ON
- Full-time
Added 2 hours ago
LM
Technical Co-op I: Software Development Intern
Lockheed Martin
Calgary, AB
- Full-time
As a Software Developer Intern you will be working on mission critical software for the control and analytics of Unmanned Vehicles and Systems.
Added 2 hours ago
IG
Data Engineer
Insight Global
Toronto, ON
- $45 to $50 CAD / hour
- Contract
…designing, building, and maintaining scalable data pipelines and integration solutions that support enterprise reporting, analytics, and business operations. This role works closely with…
Added 2 hours ago
NT
Senior C# .NET Backend Developer
Nöord Technologies
Montreal, QC
- Full-time
…financial applications. You will work on robust, data-centric systems used in real time by global trading desks to compute risk exposure and process complex interest rate curve…
Added 3 hours ago
M
Electrical Engineer
Mecka.ai
Richmond Hill, ON
- $146,000 to $190,000 CAD / year
- Full-time
We design and operate global systems for data capture, data labeling, and hardware-enabled workflows used by leading AI labs and robotics companies to train and validate humanoid and…
Added 3 hours ago
Y
Application Engineer_ High Content Imaging & Analysis (HCA)
Yokogawa
NB · Chiasson Office, NB
- Full-time
…CellPathFinder, Harmony, In Carta, etc.) and demonstrate automated integration involving liquid handlers, robotic systems, and culture…
Added 5 hours ago
AM
Systems Validation Engineer - Data Center GPU
Advanced Micro Devices, Inc
Markham, ON
- Full-time
As a Systems Validation Engineer within the Datacenter and GPU Accelerated Processing division, you will execute on SOC and system/rack level validation, triage and debug for the AMD Data…
Added 6 hours ago
KC
Senior Embedded Software Designer
Kepler Communications Inc.
Toronto, ON
- Full-time
We're on the hunt for a top-tier Senior Embedded Software Engineer. Your focus will be on software development and maintenance required for both space and ground-based assets for a growing…
Added 6 hours ago
YR
Enterprise Cloud Architect (Enterprise Architect)
York Region (The Regional Municipality of York)
Newmarket, ON
- Full-time
…networking, security, resiliency, disaster recovery, and hybrid integration…
Added 7 hours ago
Mission Manager, National Security, Mandiant
Google
Ottawa, ON
Bachelor's degree in Computer Science, Information Systems, Cybersecurity or a related technical field or equivalent practical experience.
Added 7 hours ago
Sr SDET– Firmware Automation
Lightmatter
Toronto, ON
At Lightmatter, an SDET is a software engineer first , not a QA coordinator or manual tester. You'll design and build the frameworks, harnesses, and hardware-in-the-loop infrastructure that…
Added 8 hours ago
L
Sr SDET– Firmware Automation
Lightmatter
Toronto, ON
- Full-time
At Lightmatter, an SDET is a software engineer first , not a QA coordinator or manual tester. You'll design and build the frameworks, harnesses, and hardware-in-the-loop infrastructure that…
Added 8 hours ago
EC
Product and Application Engineer Opportunity (Facade Focused)
EJOT Construction Fastening Systems Inc. Canada
Toronto, ON
- Full-time
Coordinates and liaises with other designers, including architects, engineers, and external consultants, ensuring seamless integration of EJOT products into façade systems.
Added 9 hours ago
Q
Sr Staff/Principal DevOps Engineer, Machine Learning Infrastructure and Performance
Qualcomm
Markham, ON
- Full-time
As a member of Qualcomm’s ML Systems Team, you will:

Solactive AG

Senior Application Support Engineer (Trading & Market Data)

Toronto, ON, Canada

Full-time

Apply About employer

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Job details

Job type: Full-time
Experience: 5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships. Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable 24/6 operational coverage.

Job Overview

We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence. This role is ideal for someone who thrives in fast‑paced environments, understands front‑to‑back trade flows, and can lead technical resolution, real‑time monitoring, incident handling, and projects with confidence.

Your Tasks

Production Support & Incident Management

Provide L1/L2 support for business-critical trading and market-data applications.
Monitor Linux-based production environments and resolve real-time operational issues.
Act as the primary point of contact for business users, delivering timely support and clear communication.
Lead incident management activities, including triage, escalation, stakeholder communication, and root-cause analysis.
Own incidents, tickets, and service requests end-to-end while ensuring SLA compliance.
Support change, release, and deployment activities following ITIL best practices.

Technical Support & Platform Stability

Troubleshoot issues across market connectivity, APIs, databases, data feeds, and distributed systems.
Analyse application logs, system behaviour, and complex datasets to identify and resolve issues.
Execute database changes and optimise SQL queries.
Partner with development, infrastructure, and business teams to maintain platform stability.
Proactively identify recurring issues and drive permanent solutions.

Stakeholder & Service Management

Build trusted relationships with business users across global locations including Hong Kong, Frankfurt, and Toronto.
Translate business requirements into technical actions and operational improvements.
Lead projects and operational initiatives independently.
Ensure critical issues are acknowledged, communicated, and escalated within agreed service levels.

Continuous Improvement

Improve monitoring, automation, operational processes, and support workflows.
Maintain runbooks, support documentation, and knowledge articles.
Mentor junior team members and contribute to a culture of operational excellence, teamwork, and accountability.

Your Profile

Experience

5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Experience supporting trading platforms, market-data systems, or other real-time business-critical applications.
Strong understanding of trade lifecycle processes, market connectivity, and production operations.

Technical Skills

Strong Linux administration and troubleshooting experience.
Advanced SQL skills.
Experience with monitoring tools such as ELK, Kibana, Grafana, or similar platforms.
Knowledge of APIs, distributed systems, job schedulers, and system integrations.
Strong understanding of Incident, Change, and Release Management processes.

Desirable

Experience within market-making, derivatives, or multi-asset trading environments.
Scripting experience with Bash and/or Python.
AI Workflows and Automations
DevOps, SRE, or software development experience.
Experience implementing monitoring, automation, or operational improvement initiatives.

Our Offer

Global Team: Be part of the Solactive family, a motivated team with an international setting.
FinTech Excellence: Join our team and delve into the inner workings of a thriving FinTech company.
Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture.
Responsibility & Connections: Take over responsibility from day one and build relationships in- and outside the company.
Special Benefits: Regular staff parties, access to Corporate Benefits, modern office space and free beverages.

Apply About employer

More about this job

Responsibilities

Provide L1/L2 production support for business-critical trading and market-data applications while leading incident management and resolution. Collaborate with development and infrastructure teams to maintain platform stability and drive operational improvements through automation.

Requirements

Requires 5+ years of experience in application or production support within financial markets. Candidates must possess strong Linux administration skills, advanced SQL knowledge, and a deep understanding of trade lifecycle processes.

Skills

Linux administration
SQL
Incident management
Trading platforms
Market data
Production support
API
Distributed systems
ELK
Kibana
Grafana
Bash
Python
ITIL
Change management
Release management

Benefits

Staff parties
Corporate benefits
Modern office space
Free beverages

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Trading Platforms
Market Data
Linux
SQL
Incident Management
ITIL
API
Distributed Systems
ELK
Kibana
Grafana
Bash
Python
FinTech
Trade Lifecycle
Market Connectivity
DevOps
SRE
Automation
Monitoring
Database
Change Management
Release Management
Operational Excellence
Financial Systems
System Integration
Job Schedulers
Root-cause Analysis

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