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Added 8 mins ago
C
Senior Reference Data Analyst
CanDeal
Toronto, ON
- Full-time
CanDeal Group is a leading provider of electronic marketplaces and data services for Canadian dollar fixed income securities and derivatives. CanDeal’s Markets Division, provides access to…
Added 8 mins ago
ÉN
Senior Project Scheduler (Senior Project Controls Analyst)
Énergie NB Power
Fredericton, NB
- Full-time
As part of the Mactaquac Life Achievement Project, the Senior Project Scheduler (Senior Project Controls Analyst) is responsible for the development, maintenance, and ongoing updates of…
Added 8 mins ago
IG
Product Owner
Insight Global
Toronto, ON
- $65 to $68 CAD / hour
- Contract
Experience supporting or leading large-scale data, analytics, reporting, or BI platform migration initiatives
Added 8 mins ago
WI
Senior GIS Analyst
WSP in Canada
Rossland, BC
- Full-time
WSP Canada has an immediate opportunity for a Senior GIS Analyst to join our GeoAnalytics and Mapping team on a full-time basis. This Senior role consists of working on multi-discipline…
Added 8 mins ago
WI
Senior GIS Analyst
WSP in Canada
Rossland, BC
- Full-time
WSP Canada has an immediate opportunity for a Senior GIS Analyst to join our GeoAnalytics and Mapping team on a full-time basis. This Senior role consists of working on multi-discipline…
Added 8 mins ago
WI
Senior GIS Analyst
WSP in Canada
Nanaimo, BC
- Full-time
WSP Canada has an immediate opportunity for a Senior GIS Analyst to join our GeoAnalytics and Mapping team on a full-time basis. This Senior role consists of working on multi-discipline…
Added 8 mins ago
S
Senior Business Analyst
StafinGo
St. John's, NL
- $70 to $85 CAD / hour
- Contract
This is an excellent opportunity for a Senior Business Analyst with experience in complex system modernization, data conversion, business process transformation, and enterprise application…
Added 8 mins ago
WI
Senior GIS Analyst
WSP in Canada
Nanaimo, BC
- Full-time
WSP Canada has an immediate opportunity for a Senior GIS Analyst to join our GeoAnalytics and Mapping team on a full-time basis. This Senior role consists of working on multi-discipline…
Added 8 mins ago
WI
Senior GIS Analyst
WSP in Canada
Kelowna, BC
- Full-time
WSP Canada has an immediate opportunity for a Senior GIS Analyst to join our GeoAnalytics and Mapping team on a full-time basis. This Senior role consists of working on multi-discipline…
Added 8 mins ago
WI
Senior GIS Analyst
WSP in Canada
Kelowna, BC
- Full-time
WSP Canada has an immediate opportunity for a Senior GIS Analyst to join our GeoAnalytics and Mapping team on a full-time basis. This Senior role consists of working on multi-discipline…
Added 26 mins ago
AG
Sr. Associate, Data Analytics and Reporting
Adelphi Group
Toronto, ON
- Full-time
As a Senior Analyst, Marketing Science, you have a background in data analysis, statistics, econometrics, performance marketing, digital analytics, media planning/strategy, or something…
Added 39 mins ago
IG
Senior Python Developer
Insight Global
Toronto, ON
- $84 to $91 CAD / hour
- Contract
Our client is seeking two Senior Python Developers to support a strategic initiative focused on modernizing and migrating existing SAS-based analytics processes into Python. This individual…
Added 39 mins ago
TT
Senior Informatica Cloud Developer – CDI & CAI – CONTRACT
Toronto Test Consultants
Canada
- Contract
Toronto Test Consultants is seeking an experienced Senior Informatica Cloud Developer for a contract engagement with one of our enterprise clients. This role is focused specifically on the…
Added 39 mins ago
IS
Sr Python Developer
Iris Software Inc.
Toronto, ON · Greater Toronto Area, Canada
- Contract
We are seeking a skilled Python Developer to join our data engineering team. You will design, develop, and maintain high-performance data processing pipelines using modern Python frameworks…
Added 39 mins ago
CO
Systems Integrator 1 (Data Warehouse Administrator)
City of Toronto
Toronto, ON
- Full-time
Reporting to the Senior Systems Integrator, Business Intelligence (BI) & Data Services, the Systems Integrator 1 (Data Warehouse Administrator) will support the administration, sustainment…
Added 39 mins ago
VR
Senior Data Modeler - 6 Month Contract
Venterra Realty
Richmond Hill, ON
- Contract
About the Role: We are seeking a senior data modelling specialist to design and evolve the enterprise analytical data model that supports reporting, self-service analytics, planning, and…
Added 39 mins ago
HA
Senior Product Manager
Hridayananda Advisory
Toronto, ON
- $220,000 USD / year
- Full-time
AI/ML, Large Language Models (LLMs), B2B SaaS, Data Analytics, A/B Testing.
Added 56 mins ago
IF
Project Portfolio Manager
iA Financial Group
Montreal, QC · Quebec, QC
- Full-time
Ensuring the quality, integrity, and compliance of portfolio management data and processes in accordance with established standards;
Added 56 mins ago
SL
Senior Consultant, Content Governance & Engagement, Insurance Distribution
Sun Life
Toronto, ON · Waterloo, ON · Montreal, QC · Sun Life Montreal Metcalfe
- Full-time
Supporting data-driven decision-making for content prioritization
Added 1 hour ago
CS
Senior Business Systems Analyst – Treasury Technology
Confiar Services
Toronto, ON
- Contract
We are looking for a Senior Business Systems Analyst – Treasury Technology with 5+ years of experience in Business Systems Analysis within the Banking or Financial Services industry.
Added 1 hour ago
IG
Competitive Intelligence Analyst
Insight Global
Toronto, ON
- $88,000 to $90,000 CAD / year
- Full-time
Strong expertise in advanced data modeling and SQL experience. Hands-on expertise in the collection, analysis, reporting and translating data into business insights. Advanced…
Added 1 hour ago
GT
Databricks Engineer - Expert
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $85 to $95 CAD / hour
- Contract
…functionality within Databricks. The candidate will work daily with the Data Engineer Lead and client stakeholders, operating within a team that includes one Data Engineer Lead, five Senior…
Added 1 hour ago
C
Apps Dev Tech Lead Analyst
Citi
Mississauga, ON
- Full-time
The Regulatory Control Modelling Infrastructure Lead is a senior management level position responsible for accomplishing results through the management of a Control Development Platform…
Added 1 hour ago
S
Performance Test Engineer Intern (January 2027 12 Months)
SOTI
Mississauga, ON
- Full-time
Condition test data as needed to properly simulate test scenarios
Added 1 hour ago
Manager, Co-branded Credit Cards - 12 Month Term
Scotiabank
Toronto, ON
Collaborate with the Senior Manager to lead the design, execution and optimization of product strategies to achieve target profitability objectives while driving best-in-class economics,…

Solactive AG

Senior Application Support Engineer (Trading & Market Data) - Toronto

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Experience: 5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Posting language: English
Posted: Oct 7, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships. Service Operations is a multidisciplinary and agile application support function responsible for real‑time system monitoring, technical troubleshooting of complex applications, incident management, and global market checks. The team supports our business, development, and DevOps departments across all mission‑critical environments, ensuring reliable 24/6 operational coverage.

Job Overview

We are seeking an Application Support Specialist with deep technical and financial experience in market connectivity, trading platforms, and real‑time financial systems. You will support and enhance our proprietary index and market‑data platforms across distributed Linux environments, ensuring stability, accuracy, and operational excellence. This role is ideal for someone who thrives in fast‑paced environments, understands front‑to‑back trade flows, and can lead technical resolution, real‑time monitoring, incident handling, and projects with confidence.

Your Tasks

Production Support & Incident Management

Provide L1/L2 support for business-critical trading and market-data applications.
Monitor Linux-based production environments and resolve real-time operational issues.
Act as the primary point of contact for business users, delivering timely support and clear communication.
Lead incident management activities, including triage, escalation, stakeholder communication, and root-cause analysis.
Own incidents, tickets, and service requests end-to-end while ensuring SLA compliance.
Support change, release, and deployment activities following ITIL best practices.

Technical Support & Platform Stability

Troubleshoot issues across market connectivity, APIs, databases, data feeds, and distributed systems.
Analyse application logs, system behaviour, and complex datasets to identify and resolve issues.
Execute database changes and optimise SQL queries.
Partner with development, infrastructure, and business teams to maintain platform stability.
Proactively identify recurring issues and drive permanent solutions.

Stakeholder & Service Management

Build trusted relationships with business users across global locations including Hong Kong, Frankfurt, and Toronto.
Translate business requirements into technical actions and operational improvements.
Lead projects and operational initiatives independently.
Ensure critical issues are acknowledged, communicated, and escalated within agreed service levels.

Continuous Improvement

Improve monitoring, automation, operational processes, and support workflows.
Maintain runbooks, support documentation, and knowledge articles.
Mentor junior team members and contribute to a culture of operational excellence, teamwork, and accountability.

Your Profile

Experience

5+ years of Application Support, Production Support, or Technical Support experience within financial markets.
Experience supporting trading platforms, market-data systems, or other real-time business-critical applications.
Strong understanding of trade lifecycle processes, market connectivity, and production operations.

Technical Skills

Strong Linux administration and troubleshooting experience.
Advanced SQL skills.
Experience with monitoring tools such as ELK, Kibana, Grafana, or similar platforms.
Knowledge of APIs, distributed systems, job schedulers, and system integrations.
Strong understanding of Incident, Change, and Release Management processes.

Desirable

Experience within market-making, derivatives, or multi-asset trading environments.
Scripting experience with Bash and/or Python.
AI Workflows and Automations
DevOps, SRE, or software development experience.
Experience implementing monitoring, automation, or operational improvement initiatives.

Our Offer

Global Team: Be part of the Solactive family, a motivated team with an international setting.
FinTech Excellence: Join our team and delve into the inner workings of a thriving FinTech company.
Modern Culture: Enjoy our modern, flat hierarchy and startup-like culture.
Responsibility & Connections: Take over responsibility from day one and build relationships in- and outside the company.
Special Benefits: Regular staff parties, access to Corporate Benefits, modern office space and free beverages.

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More about this job

Responsibilities

Provide L1/L2 production support for mission-critical trading and market-data applications while ensuring system stability and SLA compliance. Lead incident management, root-cause analysis, and operational improvements across distributed Linux environments.

Requirements

Requires 5+ years of experience in application or production support within financial markets. Candidates must possess strong Linux administration skills, advanced SQL knowledge, and experience with real-time financial systems.

Skills

Linux administration
SQL
Incident management
Trading platforms
Market data
Production support
API
Distributed systems
ELK
Kibana
Grafana
Bash
Python
ITIL
Troubleshooting
System monitoring

Benefits

Staff parties
Corporate benefits
Modern office space
Free beverages

Visa sponsorship

Not detected in the job text

Keywords

Application Support
Production Support
Trading Platforms
Market Data
Linux
SQL
Incident Management
ITIL
ELK
Kibana
Grafana
Bash
Python
API
Distributed Systems
FinTech
SRE
DevOps
Trade Lifecycle
Market Connectivity
System Monitoring
Root-cause Analysis
SLA
Operational Excellence
Database Management
Job Schedulers
Financial Systems
Multi-asset Trading
Derivatives
Market-making

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