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Added 14 mins ago
C
Lead Data Scientist / VP
Citi
Mississauga, ON
- Full-time
The Lead Data Scientist will work hands-on across the AI and analytics development lifecycle. The role will design analytical approaches, develop and validate models, build Generative AI…
Added 14 mins ago
C
Lead Data Scientist / VP
Citi
Mississauga, ON
- Full-time
The Lead Data Scientist will work hands-on across the AI and analytics development lifecycle. The role will design analytical approaches, develop and validate models, build Generative AI…
Added 14 mins ago
C
Lead Data Scientist / VP
Citi
Mississauga, ON
- Full-time
The Lead Data Scientist will work hands-on across the AI and analytics development lifecycle. The role will design analytical approaches, develop and validate models, build Generative AI…
Added 29 mins ago
M
Program Manager, Investigation Services
Manulife
Halifax, NS · Kitchener, ON · Toronto, ON · Waterloo, ON · Montreal, QC
- Full-time
Experience using data and analytics to support fraud detection or investigations.
Added 29 mins ago
Instructional Design Specialist
Government of Alberta
AB
Apply approved authoring, multimedia, analytics and AI-enabled tools, ensuring accuracy, accessibility, quality and compliance.
Added 29 mins ago
P
Manager, Data Integration
Prophix
Remote, Canada
- Full-time
- Remote
…reviewing output as a technical leader rather than a primary…
Added 29 mins ago
R&
Senior Business Analyst - Finance Transformation
Robertson & Company Ltd.
Toronto, ON
- Contract
Added 29 mins ago
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Software Engineering Apprentice - LUNARTECH - Canada
LUNARTECH
Canada
- Part-time
Improving performance, reliability, observability, and developer experience
Added 29 mins ago
GT
Lead Data Engineer / Data Product Lead – Snowflake
Global Technical Talent, an Inc. 5000 Company
Toronto, ON
- $60 to $80 CAD / hour
- Contract
Explore emerging capabilities such as Snowflake Cortex, AI-enabled analytics, semantic models, and agent-based analytical solutions.
Added 29 mins ago
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Senior Forward Deployed Engineer – AI & Data Engineering
PeoplePilot
Toronto, ON
- Full-time
Added 29 mins ago
NP
Manager, Finance Systems & Data Governance
Neo Performance Materials
Toronto, ON
- $110,000 to $130,000 CAD / year
- Full-time
Added 29 mins ago
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Data & Analytics Leader – BFSI
PeoplePilot
Toronto, ON
- Full-time
We are seeking an experienced **Data & Analytics Leader** to shape and grow enterprise transformation programs across the **Banking, Financial Services, and Insurance (BFSI)** sector.
Added 29 mins ago
BC
Quality and Patient Safety Consultant
Brant Community Healthcare System
Brantford, ON
- Full-time
Added 29 mins ago
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Senior Software Engineer
EarnIn
Vancouver, BC
- Full-time
Bring a customer-first product mindset: partner with product, design, data science, and analytics to shape what we build, size opportunities, and read out experiments.
Added 29 mins ago
D
Full Stack Developer (Java/Python + Gen AI)
Digitalogia
Brampton, ON
- Contract
Role Description This is a contract Full Stack Developer (Java/Python + Gen AI) role based in Brampton, ON with a hybrid work arrangement, allowing a mix of on-site and work-from-home days.…
Added 29 mins ago
RI
Business System Analyst- AI deliver and solution
Raas Infotek
Brampton, ON
- Contract
The ideal candidate possesses experience delivering AI, Generative AI, automation, analytics, or digital transformation initiatives and understands how to bridge business needs with…
Added 29 mins ago
F
Staff Frontend Engineer
Forma.ai
Toronto, ON
- Full-time
Improve frontend performance, reliability, accessibility, testing strategy, and developer experience at a systems level.
Added 29 mins ago
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Program Director , Real Estate Transformation
Bevertec
Winnipeg, MB
- $115 to $125 CAD / hour
- Contract
Added 29 mins ago
F
Business Development Representative
Forma.ai
Toronto, ON
- Full-time
Comfort using CRM, analytics, and engagement tools to manage and measure top-of-funnel activities
Added 44 mins ago
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Business Process Engineer, Innovation
CIRO / OCRI
AB · Vancouver, BC · Toronto, ON · Montreal, QC · Calgary, AB
- Full-time
Added 44 mins ago
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Senior Revenue Enablement Specialist, Digital
Quadient
Markham, ON
- $90,000 to $100,000 CAD / year
- Full-time
Added 59 mins ago
Application Developer
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Dartmouth, NS · Stellarton, NS · Mississauga, ON
…have a Full-Time opportunity for a Salesforce Marketing Cloud Developer. This role can be based out of one our main offices including: Mississauga, ON; Stellarton, Dartmouth, Halifax…
Added 59 mins ago
Delivery Manager – Personalization and Marketing (7 months contract)
Sobeys Capital Incorporated or a Franchise/Affiliate / ou une franchise/société affiliée
Toronto, ON
…Manager – Personalization and Marketing to join the Advanced Analytics team, covering a parental leave beginning November 30. This role is based out of our office on Richmond Street in…
Added 59 mins ago
AI & Digital Innovation Lead
MIC Medical Imaging
Edmonton, AB
…clinical decision support and workflow optimization to automation, analytics and the patient…
Added 59 mins ago
R
Scientist/Engineer I
RWDI
Guelph, ON
- $62,000 to $75,000 CAD / year
- Full-time

Solactive AG

Senior Associate (m/f/d) Equity Index Client Operations

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships.

Job Overview

The best client relationships are built on trust, responsiveness, and consistent execution. As a Senior Associate in Equity Index Client Operations (EICO), you will be a key partner to Solactive’s global institutional clients, owning their experience across onboarding, daily operations, and complex index-related requests. You’ll combine client relationship management, analytical problem-solving, and technological innovation to solve challenges, improve processes, and deliver a seamless client experience. You’ll help shape how Solactive delivers value by improving processes, automating routine work, and ensuring precise, proactive client interactions.

Your Tasks

Own client relationships end-to-end, serving as the primary contact for asset managers, investment banks, hedge funds, and trading desks across onboarding, daily file delivery, corporate action announcements, methodology queries, and issue resolution.
Translate index methodologies and complex corporate action treatments into clear explanations for clients and internal stakeholders.
Lead client onboarding and technology initiatives, coordinating configuration, testing, implementation, and follow-up.
Communicate proactively with clients on progress, service updates, and product changes.
Identify client pain points and propose concrete improvements in process, automation, or service.
Champion the client perspective internally to improve platforms, communications, and service.
Document and share knowledge to strengthen processes, team collaboration, and client support.

Your Profile

Degree in Finance, Economics, Business, Mathematics, or a related field, or equivalent professional experience.
4+ years in client-facing roles within financial services, fintech, market data, or comparable B2B environments. Customer success, client operations, or implementation backgrounds are highly relevant.
Strong analytical aptitude: comfortable with data, logic, and structured problem-solving.
Exceptional organizational skills with the ability to manage multiple priorities while maintaining accuracy, responsiveness, and attention to detail.
Proactive and solutions-oriented: you anticipate needs, identify obstacles, and keep initiatives moving.
Excellent written and verbal communication skills. You explain complex concepts clearly to technical and non-technical audiences and seek to understand why a question is being asked.
Demonstrated ownership: you take responsibility for relationships, requests, or projects from initiation through completion and coordinate across teams to drive resolution.
Comfortable with digital platforms, data products, and technology teams. Advanced Excel required; familiarity with automation tools, APIs, or AI-supported workflows is a plus. Coding is not required, but enthusiasm for learning and leveraging technology is essential.
Experience in financial services, capital markets, ETFs, or indices is an advantage; curiosity and a genuine interest in financial data and markets are essential.
Collaborative and internationally minded. You thrive in a team environment where knowledge is shared, feedback is constructive, and everyone contributes to improving how we work.

Our Offer

Competitive compensation: Enjoy a competitive salary package that reflects your experience, skills, and contribution to the team.
Global client exposure: Build relationships with leading financial institutions and investment professionals worldwide.
Meaningful ownership: Take responsibility for important client relationships and initiatives, with the opportunity to influence how we deliver services.
Broad business experience: Gain exposure to financial markets, index products, data delivery, technology, and client relationship management.
Professional growth: Develop a career at the intersection of finance, technology, and client success.
Learning and development: Access training on index methodology, corporate actions, Solactive tools, automation, and AI-supported workflows.
International collaboration: Join a global team of approximately 50 nationalities with opportunities to collaborate across Solactive's offices.
Modern working environment: Flat hierarchy, flexible hours, hybrid work model, healthcare coverage, modern Toronto office, and regular networking and social events.

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More about this job

Responsibilities

Manage end-to-end client relationships for institutional accounts, including onboarding, daily operations, and complex index-related inquiries. Lead technology initiatives and process improvements to enhance service delivery and automate routine tasks.

Requirements

Requires a degree in Finance, Economics, Business, or Mathematics and 4+ years of experience in client-facing financial services roles. Candidates must possess strong analytical skills, proficiency in Excel, and the ability to communicate complex concepts to diverse audiences.

Skills

Analytical problem-solving
Financial services
Index methodology
Corporate actions
Data analysis
Process automation
Project management
Communication
Excel
Market data
Asset management
Investment banking
Stakeholder management
Technical implementation

Benefits

Competitive salary
Healthcare coverage
Flexible hours
Hybrid work model
Professional development
Networking and social events

Visa sponsorship

Not detected in the job text

Keywords

Equity Index
Client Operations
Asset Managers
Investment Banks
Hedge Funds
Trading Desks
ETFs
Structured Products
Market Data
Fintech
Automation
APIs
AI-supported workflows
Capital Markets
Data Delivery
Client Success
Process Improvement
Relationship Management
Financial Analysis
Index Providers

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