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Added 3 mins ago
Customer Experience Associate - Glenmore Square Branch, AB (30 hours/week) Contract, April 2027
Scotiabank
Calgary, AB
…and private banking, corporate and investment banking, and capital…
Added 3 mins ago
Director, Design Operations - Global Wealth Management
Scotiabank
Toronto, ON
…and private banking, corporate and investment banking, and capital…
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Director, Product Design - Global Wealth Management
Scotiabank
ON · Ottawa, ON
…and private banking, corporate and investment banking, and capital…
Added 3 mins ago
Toronto- Japanese speaking - Manager Tax - People Advisory Services, Mobility
EY
Toronto, ON
…help our clients drive organizational success through human capital. Our practice is one of the world's largest and has talented and innovative professionals dedicated to teamwork and…
Added 3 mins ago
Toronto- Mandarin speaking - Manager Tax - People Advisory Services, Mobility 1
EY
Toronto, ON
…help our clients drive organizational success through human capital. Our practice is one of the world's largest and has talented and innovative professionals dedicated to teamwork and…
Added 3 mins ago
SA
Chief Executive Officer
Salt and Soil Capital
Vancouver, BC
- Full-time
At Salt and Soil Capital, we're redefining private equity: we are operators first, investors second. Our mission is to acquire and grow Canadian businesses from retiring owners by driving…
Added 18 mins ago
MO
Credit Operations Specialist
Meridian OneCap Credit Corp.
Toronto, ON · Etobicoke, ON
- Full-time
Meridian OneCap is a provider of asset financing in the form of capital leases. We are committed to being the best provider of specialized equipment financing services to strategic vendors…
Added 18 mins ago
D
Directeur(trice), Transformation des demandes d'indemnisation dans le secteur de l'assurance
Deloitte
Toronto, ON
- Full-time
…empowers organizations to find imaginative ways of deploying capital, enables fair, trusted, and functioning social and economic institutions, and allows our friends, families, and…
Added 18 mins ago
ML
Sr. Finance Analyst - Fixed Assets (Contract)
Maple Leaf Foods Inc
Mississauga, ON
- $71,000 to $103,000 CAD / year
- Contract
Ownership of the fixed assets cycle for the assigned Operation Units which includes the accounting of all capital transactions at project level, completion of capitalizations, assets…
Added 18 mins ago
IC
Associate Vice President – Startup Programs
IIM Calcutta Innovation Park
Montreal, QC · Urban agglomeration of Montreal, QC
- Full-time
Desirable Qualifications/Certification required for this role: Certifications in Emerging Tech (AI/ML), Venture Capital, or Project Management;
Added 18 mins ago
SI
PL/SQL Developer
Siri InfoSolutions, Inc.
Montreal, QC
- Contract
Experience working in Banking, Financial Services, or Capital Markets environments
Added 33 mins ago
EE
Senior Accountant
Element Event Solutions
Toronto, ON
- Full-time
The Senior Accountant is a hands-on member of the Finance team. This role supports the Senior Controller, who owns the month-end close, the general ledger, balance sheet reconciliations,…
Added 33 mins ago
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Manager, Scotia Club (14-month contract)
MLSE (Maple Leaf Sports & Entertainment Partnership)
Toronto, ON · Scotiabank Arena
- Full-time
Prepare, manage, and monitor operating and capital budgets, identifying opportunities to grow revenue, manage expenses, and achieve financial targets.
Added 33 mins ago
PF
Private Equity Fund Accountant
Pinnacle Fund Services
Toronto, ON
- Full-time
As a Fund Accountant, you will be responsible for supporting the NAV production process for a private equity client portfolio working closely with Senior Fund Accountants and Management. As…
Added 33 mins ago
D
Chief Compliance Officer
Desjardins
Toronto, ON
- Full-time
…institutional and other investors. The integration of Guardian Capital’s asset management activities into Desjardins further strengthens this platform, bringing together complementary…
Added 33 mins ago
PS
Business Development Representative for a VC Firm - (US & Europe Markets)
Purple Sales
Toronto, ON
- Full-time
…member for its American global client, passionate about venture capital/technology startups. The client is a global Venture Capital firm headquartered in Silicon Valley. They manage 35+…
Added 33 mins ago
CU
Managing Director, Regulatory Enablement
Credit Union Deposit Guarantee Corporation (Alberta)
AB · Greater Edmonton Metropolitan Area
- Full-time
…of a three-level protection system supported by credit union capital and, ultimately, the Government of Alberta. The Fund is funded, in part, by Alberta credit unions and invested in…
Added 48 mins ago
R
Analyst – Interest Rate Strategy
RBC
Toronto, ON
- Full-time
Added 48 mins ago
T
TDS Operations Analyst III
TD
Toronto, ON
- Full-time
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience.…
Added 48 mins ago
T
TDS Operations Analyst II
TD
Toronto, ON
- Full-time
TD Securities offers a wide range of capital markets products and services to corporate, government, and institutional clients who choose us for our innovation, execution, and experience.…
Added 48 mins ago
T
Senior Market Risk Analyst (5622)
TD
Toronto, ON
- Full-time
Maintain an understanding of regulatory landscape related to risk reporting and xVA (e.g., CVA Capital and FRTB) and provide data analysis to facilitate discussion with Trading Desk.
Added 48 mins ago
M
Senior Manager, Corporate Commercial Credit
Moneris
Toronto, ON
- Full-time
…credit assessments using tools such as FRISK, Moody’s KMV, S&P Capital IQ, and proprietary risk…
Added 1 hour ago
D
Senior Risk Partner Advisor
Desjardins
Levis, QC · Montreal, QC · Complexe Desjardins Montréal
- Full-time
…including the risk appetite framework (RAF), financial and capital plans, risk management reporting and other strategic…
Added 1 hour ago
B
Director, BMO Capital Partners (BMOCP)
BMO
Toronto, ON · FCP
- Full-time
Established in 1998, BMO Capital Partners is an evergreen investment fund with $2.1 billion of committed capital from BMO. We support the North American middle-market through commitments in…
Added 1 hour ago
AM
Equity Research Analyst (Toronto or Boston)
AGF Management
Toronto, ON
- Full-time
…markets through three business lines: AGF Investments, AGF Capital Partners and AGF Private…

Solactive AG

Senior Associate (m/f/d) Equity Index Client Operations

Toronto, ON, Canada

Full-time

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Applications open in a new tab.

Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships.

Job Overview

The best client relationships are built on trust, responsiveness, and consistent execution. As a Senior Associate in Equity Index Client Operations (EICO), you will be a key partner to Solactive’s global institutional clients, owning their experience across onboarding, daily operations, and complex index-related requests. You’ll combine client relationship management, analytical problem-solving, and technological innovation to solve challenges, improve processes, and deliver a seamless client experience. You’ll help shape how Solactive delivers value by improving processes, automating routine work, and ensuring precise, proactive client interactions.

Your Tasks

Own client relationships end-to-end, serving as the primary contact for asset managers, investment banks, hedge funds, and trading desks across onboarding, daily file delivery, corporate action announcements, methodology queries, and issue resolution.
Translate index methodologies and complex corporate action treatments into clear explanations for clients and internal stakeholders.
Lead client onboarding and technology initiatives, coordinating configuration, testing, implementation, and follow-up.
Communicate proactively with clients on progress, service updates, and product changes.
Identify client pain points and propose concrete improvements in process, automation, or service.
Champion the client perspective internally to improve platforms, communications, and service.
Document and share knowledge to strengthen processes, team collaboration, and client support.

Your Profile

Degree in Finance, Economics, Business, Mathematics, or a related field, or equivalent professional experience.
4+ years in client-facing roles within financial services, fintech, market data, or comparable B2B environments. Customer success, client operations, or implementation backgrounds are highly relevant.
Strong analytical aptitude: comfortable with data, logic, and structured problem-solving.
Exceptional organizational skills with the ability to manage multiple priorities while maintaining accuracy, responsiveness, and attention to detail.
Proactive and solutions-oriented: you anticipate needs, identify obstacles, and keep initiatives moving.
Excellent written and verbal communication skills. You explain complex concepts clearly to technical and non-technical audiences and seek to understand why a question is being asked.
Demonstrated ownership: you take responsibility for relationships, requests, or projects from initiation through completion and coordinate across teams to drive resolution.
Comfortable with digital platforms, data products, and technology teams. Advanced Excel required; familiarity with automation tools, APIs, or AI-supported workflows is a plus. Coding is not required, but enthusiasm for learning and leveraging technology is essential.
Experience in financial services, capital markets, ETFs, or indices is an advantage; curiosity and a genuine interest in financial data and markets are essential.
Collaborative and internationally minded. You thrive in a team environment where knowledge is shared, feedback is constructive, and everyone contributes to improving how we work.

Our Offer

Competitive compensation: Enjoy a competitive salary package that reflects your experience, skills, and contribution to the team.
Global client exposure: Build relationships with leading financial institutions and investment professionals worldwide.
Meaningful ownership: Take responsibility for important client relationships and initiatives, with the opportunity to influence how we deliver services.
Broad business experience: Gain exposure to financial markets, index products, data delivery, technology, and client relationship management.
Professional growth: Develop a career at the intersection of finance, technology, and client success.
Learning and development: Access training on index methodology, corporate actions, Solactive tools, automation, and AI-supported workflows.
International collaboration: Join a global team of approximately 50 nationalities with opportunities to collaborate across Solactive's offices.
Modern working environment: Flat hierarchy, flexible hours, hybrid work model, healthcare coverage, modern Toronto office, and regular networking and social events.

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More about this job

Responsibilities

Manage end-to-end client relationships for institutional accounts, including onboarding, daily operations, and complex index-related inquiries. Lead technology initiatives and process improvements to enhance service delivery and automate routine tasks.

Requirements

Requires a degree in Finance, Economics, Business, or Mathematics and 4+ years of experience in client-facing financial services roles. Candidates must possess strong analytical skills, proficiency in Excel, and the ability to communicate complex concepts to diverse audiences.

Skills

Analytical problem-solving
Financial services
Index methodology
Corporate actions
Data analysis
Process automation
Project management
Communication
Excel
Market data
Asset management
Investment banking
Stakeholder management
Technical implementation

Benefits

Competitive salary
Healthcare coverage
Flexible hours
Hybrid work model
Professional development
Networking and social events

Visa sponsorship

Not detected in the job text

Keywords

Equity Index
Client Operations
Asset Managers
Investment Banks
Hedge Funds
Trading Desks
ETFs
Structured Products
Market Data
Fintech
Automation
APIs
AI-supported workflows
Capital Markets
Data Delivery
Client Success
Process Improvement
Relationship Management
Financial Analysis
Index Providers

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