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Added 9 mins ago
YO
Resettlement Assistance Program Support Worker - Wood Buffalo
YMCA of Northern Alberta
Fort McMurray, AB
- Full-time
The RAP Program Support Worker (RAPW) provides client-centered, trauma-informed services to refugees transitioning to life in a Canada by providing practical assistance and emotional…
Added 9 mins ago
ZT
Senior Manager Technical Program Management
Zebra Technologies
Mississauga, ON · CAN - Mississauga, Canada
- Full-time
You’ll have opportunities to learn and lead in a forward-thinking environment, defining your path to a fulfilling career while channeling your skills toward causes you care about - locally…
Added 9 mins ago
E
Mechanical & Electrical Project Manager
EllisDon
Ottawa, ON · ON · Ontario Projects
- Full-time
Prepare and lead project meetings, determining the status of the job in terms of scheduling and costing and solve complex technical issues
Added 9 mins ago
PC
Capital Markets and Accounting Advisory Services, Senior Manager (Bilingual FR/EN)
Pwc Canada
Montreal, QC
- Full-time
Leadership, Collaboration: Demonstrated ability to lead teams, mentor colleagues, and foster a collaborative, client-focused culture.
Added 23 mins ago
OC
Junior Analyst, Retail Sales & Replenishment
Options Consulting Solutions
Brampton, ON
- Full-time
Our client, a leading distributor, is looking for a Junior Analyst to join team supporting one of Canada's largest retail customers.
Added 23 mins ago
H
Senior Scrum Master
Hays
Toronto, ON
- $55 to $60 CAD / hour
- Contract
Our client is seeking a Senior, hands-on Scrum Master bringing delivery discipline, visibility and coordination across Product, AI/ML Engineering, Contact Center, QA, .CA, platform,…
Added 23 mins ago
QM
Représentant des ventes internes / Inside Sales Representative
Quantum Management Services Ltd.
Montreal, QC
- $60,000 to $65,000 CAD / year
- Full-time
- Faites partie d'une entreprise en pleine croissance qui valorise l'initiative, l'orientation client et le développement professionnel
Added 23 mins ago
QM
Spécialiste en méthodes manufacturières / Manufacturing Methods Specialist
Quantum Management Services Ltd.
Dorval, QC
- $55,000 to $62,400 CAD / year
- Full-time
Notre client, une entreprise manufacturière reconnue, recherche un(e) spécialiste en méthodes manufacturières pour soutenir ses opérations dans un environnement où la variété des produits…
Added 23 mins ago
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Manager - Integrated Employment Services Program (IES1610)
Youth Employment Services YES
Toronto, ON
- Full-time
…responsible for leading the IES 1610 program. The Manager will lead a team which includes two Coordinators as well as Frontline Staff and will provide strategic and operational leadership…
Added 23 mins ago
HM
Administrative Assistant
Hunter Mercantile
Aurora, ON
- $60,000 to $70,000 CAD / year
- Full-time
Client Onboarding: Liaise directly with clients and lead end-to-end onboarding workflows.
Added 23 mins ago
P
Workforce Transformation Manager (HR Transformation)
PwC
Ottawa, ON
- Full-time
Facilitate and lead innovative and inspiring client workshops and lead client teams
Added 24 mins ago
Manager of Quality, Risk and Performance Improvement
Circle of Care, Sinai Health
Toronto, ON
With a focus on the client and caregiver experience and engagement, The Manager will work closely with internal and external stakeholders to support performance reporting to our funders,…
Added 24 mins ago
Manager, Web Development and Digital Experience (1-Year - Maternity Leave Contract)
Blue Ant Media Inc.
Toronto, ON
We are seeking a strategic and hands-on Manager, Web Development and Digital Experience to oversee and evolve our global network of B2B and B2C digital platforms, including corporate,…
Added 24 mins ago
ETS Program Supervisor 12 Month Contract
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Toronto, ON · Scarborough, ON
The Toronto Autism Services Network has come together to build an integrated and coordinated partnership to enhance client experience, improve outcomes and increase capacity. Successful…
Added 24 mins ago
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Audit Manager I, TD Securities (1149)
TD
Toronto, ON
- Full-time
…and skill development are defining features of the colleague experience at TD. Our compensation policies and practices have been designed to allow colleagues to progress through the salary…
Added 39 mins ago
BC
Senior Project Coordinator, Architectural Envelope - EHTH
Bird Construction
Mississauga, ON
- Full-time
…the project lifecycle. Working closely with the Construction Lead, Construction Managers, Design Teams, Subcontractors, and Stakeholders. The successful candidate will ensure…
Added 39 mins ago
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Senior Accountant
Rodan Energy Solutions Inc.
Mississauga, ON
- Full-time
Product Market Fit: With a 98% client retention rate and consistent YOY growth, Rodan has built a reputation for delivering trusted, long-term partnerships with industry leaders.
Added 39 mins ago
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Regional Operations Manager, Cleaning Services
BGIS
MB · MB, Canada
- Part-time
Will be require to work with multiple Client accounts
Added 39 mins ago
CU
Sales Development Representative
Coface USA
Pointe-Claire, QC
- $65,000 to $75,000 CAD / year
With nearly 80 years of global experience, we offer companies a full range of solutions: Trade Credit Insurance, Business Information, Debt Collection, Single Risk insurance, Surety Bonds,…
Added 54 mins ago
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Sales Manager - SaaS (OTE: upto 130k)
BoomerangFX
Mississauga, ON
- $85,000 to $100,000 CAD / year
- Full-time
Minimum 5 years of progressive experience in SaaS sales leadership, with a proven track record of directly managing, coaching, and developing quota-carrying sales teams. Must have…
Added 54 mins ago
CO
Manager of Quality, Risk and Performance Improvement
Circle of Care, Sinai Health
Toronto, ON
- Full-time
With a focus on the client and caregiver experience and engagement, The Manager will work closely with internal and external stakeholders to support performance reporting to our funders,…
Added 54 mins ago
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Controller
Robertson & Company Ltd.
Markham, ON
- Full-time
Our client is a well-established and growing food manufacturing and distribution organization with multiple manufacturing facilities and distribution centres across Ontario. The…
Added 54 mins ago
Project Manager
The Canada Life Assurance Company
Toronto, ON
…modernize insurance benefits and operations while elevating client experience. This role combines strategic project leadership, stakeholder engagement, and change management to drive…
Added 54 mins ago
Sr Project Manager
The Canada Life Assurance Company
Winnipeg, MB · London, ON · Toronto, ON
…modernize insurance benefits and operations while elevating client experience. This role combines strategic project leadership, stakeholder engagement, and change management to drive…
Added 1 hour ago
Q
Senior GRC Analyst
Quantexa
Remote, Canada
- $116,000 to $146,000 CAD / year
- Full-time
- Remote
…environments and modern software development, combined with practical experience across security governance, risk management, compliance and customer…

Solactive AG

Senior Associate (m/f/d) Equity Index Client Operations

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships.

Job Overview

The best client relationships are built on trust, responsiveness, and consistent execution. As a Senior Associate in Equity Index Client Operations (EICO), you will be a key partner to Solactive’s global institutional clients, owning their experience across onboarding, daily operations, and complex index-related requests. You’ll combine client relationship management, analytical problem-solving, and technological innovation to solve challenges, improve processes, and deliver a seamless client experience. You’ll help shape how Solactive delivers value by improving processes, automating routine work, and ensuring precise, proactive client interactions.

Your Tasks

Own client relationships end-to-end, serving as the primary contact for asset managers, investment banks, hedge funds, and trading desks across onboarding, daily file delivery, corporate action announcements, methodology queries, and issue resolution.
Translate index methodologies and complex corporate action treatments into clear explanations for clients and internal stakeholders.
Lead client onboarding and technology initiatives, coordinating configuration, testing, implementation, and follow-up.
Communicate proactively with clients on progress, service updates, and product changes.
Identify client pain points and propose concrete improvements in process, automation, or service.
Champion the client perspective internally to improve platforms, communications, and service.
Document and share knowledge to strengthen processes, team collaboration, and client support.

Your Profile

Degree in Finance, Economics, Business, Mathematics, or a related field, or equivalent professional experience.
4+ years in client-facing roles within financial services, fintech, market data, or comparable B2B environments. Customer success, client operations, or implementation backgrounds are highly relevant.
Strong analytical aptitude: comfortable with data, logic, and structured problem-solving.
Exceptional organizational skills with the ability to manage multiple priorities while maintaining accuracy, responsiveness, and attention to detail.
Proactive and solutions-oriented: you anticipate needs, identify obstacles, and keep initiatives moving.
Excellent written and verbal communication skills. You explain complex concepts clearly to technical and non-technical audiences and seek to understand why a question is being asked.
Demonstrated ownership: you take responsibility for relationships, requests, or projects from initiation through completion and coordinate across teams to drive resolution.
Comfortable with digital platforms, data products, and technology teams. Advanced Excel required; familiarity with automation tools, APIs, or AI-supported workflows is a plus. Coding is not required, but enthusiasm for learning and leveraging technology is essential.
Experience in financial services, capital markets, ETFs, or indices is an advantage; curiosity and a genuine interest in financial data and markets are essential.
Collaborative and internationally minded. You thrive in a team environment where knowledge is shared, feedback is constructive, and everyone contributes to improving how we work.

Our Offer

Competitive compensation: Enjoy a competitive salary package that reflects your experience, skills, and contribution to the team.
Global client exposure: Build relationships with leading financial institutions and investment professionals worldwide.
Meaningful ownership: Take responsibility for important client relationships and initiatives, with the opportunity to influence how we deliver services.
Broad business experience: Gain exposure to financial markets, index products, data delivery, technology, and client relationship management.
Professional growth: Develop a career at the intersection of finance, technology, and client success.
Learning and development: Access training on index methodology, corporate actions, Solactive tools, automation, and AI-supported workflows.
International collaboration: Join a global team of approximately 50 nationalities with opportunities to collaborate across Solactive's offices.
Modern working environment: Flat hierarchy, flexible hours, hybrid work model, healthcare coverage, modern Toronto office, and regular networking and social events.

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More about this job

Responsibilities

Manage end-to-end client relationships for institutional accounts, including onboarding, daily operations, and complex index-related inquiries. Lead technology initiatives and process improvements to enhance service delivery and automate routine tasks.

Requirements

Requires a degree in Finance, Economics, Business, or Mathematics and 4+ years of experience in client-facing financial services roles. Candidates must possess strong analytical skills, proficiency in Excel, and the ability to communicate complex concepts to diverse audiences.

Skills

Analytical problem-solving
Financial services
Index methodology
Corporate actions
Data analysis
Process automation
Project management
Communication
Excel
Market data
Asset management
Investment banking
Stakeholder management
Technical implementation

Benefits

Competitive salary
Healthcare coverage
Flexible hours
Hybrid work model
Professional development
Networking and social events

Visa sponsorship

Not detected in the job text

Keywords

Equity Index
Client Operations
Asset Managers
Investment Banks
Hedge Funds
Trading Desks
ETFs
Structured Products
Market Data
Fintech
Automation
APIs
AI-supported workflows
Capital Markets
Data Delivery
Client Success
Process Improvement
Relationship Management
Financial Analysis
Index Providers

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