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Store Associate
The Salvation Army in Canada
Winnipeg, MB
- Part-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
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ON
Assistant Manager - Outlet Coll Winnipeg
Old Navy
Winnipeg, MB
- Full-time
…profitable sales growth through all aspects of the store including; customer and product operations, merchandising, and talent development. You are responsible for supporting the execution…
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Warehouse Associate
NCS International Co.
Mississauga, ON · NCS - Mississauga
- Full-time
Prepare customer orders accurately and on time.
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Retail Sales & Delivery Associate
Fire & Flower Inc.
Duncan, BC
The Retail Sales & Delivery Associate plays a dual role in delivering a consistent and elevated guest experience across both the retail floor and scheduled deliveries. This position is…
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Warehouse Associate (Ottawa
Bed Bath & Beyond
Ottawa, ON
- Full-time
Conduct customer product order picks and load delivery trucks
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Retail Sales Consultant (Full Time)
Mister Safety Shoes
Calgary, AB
- Full-time
We are currently looking for 1 Full-Time Retail Associate to join our Calgary North location.
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Retail Sales Associates - CF Markville
Lovisa
Markham, ON
- Part-time
We're seeking an energetic and customer-focused Sales Associate to join our retail team. The ideal candidate will provide exceptional customer service while supporting store operations and…
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QA Associate - On the Floor & Product Release - 12 month contract, Afternoon Shift
Teva Pharmaceuticals
Whitchurch-Stouffville, ON
- Full-time
As a Quality Assurance Associate – On the Floor and Product Release, you will provide support to operations by performing quality review of executed manufacturing/packaging/testing batch…
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Seasonal Retail Sales Associate - High Street Shopping Centre
Gap
Abbotsford, BC
- Part-time
As a Brand Associate, you’re an integral part of our team and bring our brand to life for our customers. You’re responsible for engaging and connecting with our customers by providing…
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Store Associate
The Salvation Army in Canada
St. Albert, AB
- Full-time
The role provides service to customers, sorting incoming product and assists in the ongoing retail operations of The Salvation Army Thrift Store.
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Warehouse Associate - Langford (1126)
Trail Appliances Ltd.
Langford, BC
Reporting to the Warehouse Supervisor, the Warehouse Associate is responsible for handling the products in our warehouse. The typical day in this role would be receiving, verifying,…
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Customer Experience Associate - Kirkland
TD
Kirkland, QC
- Part-time
Can you bring your charming self to work and make customer interactions delightful one? Can you process financial transactions accurately and get a sense of achievement by providing…
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Member Experience Associate - Evenings and weekends
Movati
Brantford, ON
- Full-time
Our Member Experience Associate is responsible for promoting outstanding customer service practices and striving to continuously improve the member experience. You will also:
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Customer Experience Associate (Precious Metals Analyst)
Canada Gold
Halifax, NS
We’re looking for a full-time Customer Experience Associate (Precious Metals Analyst) to join our growing team at our Halifax location (1-1697 Brunswick Street, Halifax, NS, B3J 2G3). This…
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Customer Experience Associate - Somerset & Bronson, Ottawa, ON (18.75 hours/week)
Scotiabank
Ottawa, ON · Somerset, ON
As a Customer Experience Associate, you are the face, character and heart of our branches. Scotiabank is a place where we put our customers first, and our priority is to help them achieve…
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Front of House Manager Part Time at Peterborough Memorial Center
Compass Canada
Peterborough, ON
- Part-time
Supervise and motivate frontline associates during live game-day operations.
Added 59 mins ago
MS
Retail Sales Consultant (Full Time)
Mister Safety Shoes
Brampton, ON
- Full-time
We are currently looking for 2 Full-Time Retail Associate to join our Brampton - Melanie Dr location.
Added 59 mins ago
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Condominium Manager
FirstService Residential Canada
Toronto, ON
- Full-time
Our dedication to associate satisfaction and growth is recognized by our Great Place to Work certification, exemplifying our commitment to fostering a positive and inclusive workplace…
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Seasonal Part Time Sales Associate
Showcase - Home of the Hottest Trends
Toronto, ON
- Part-time
A high level of customer focus with clear and engaging communication skills
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Beauty Specialist, Hourly Part Time Day
Shoppers Drug Mart
Woodstock, NB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
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Assistant Front Store Manager, Hourly Part Time Day
Shoppers Drug Mart
Dieppe, NB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Beauty Specialist, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Woodstock, NB
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Cashier, Hourly Part Time Day Greenlight Requisition
Shoppers Drug Mart
Kenora, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
SD
Pharmacy Assistant, Hourly Part Time Day
Shoppers Drug Mart
Mississauga, ON
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.
Added 1 hour ago
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Beauty Specialist, Hourly Part Time Flexible Shifts Greenlight Requisition
Shoppers Drug Mart
New Glasgow, NS
- Part-time
Join a locally owned and operated store to help deliver health, beauty and convenience services in your community, and keep the customer at the centre of everything you do.

Solactive AG

Senior Associate (m/f/d) Equity Index Client Operations

Toronto, ON, Canada

Full-time

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Job details

Job type: Full-time
Posting language: English
Posted: Oct 30, 2026

Original job description

Company Description

Since its foundation in 2007, Solactive AG has evolved into one of the world’s most important and fastest-growing index providers. From our headquarters in Frankfurt, we power global investment products across ETFs, structured products, and mandates. Our reputation is built on innovation, speed, flexibility, and strong partnerships.

Job Overview

The best client relationships are built on trust, responsiveness, and consistent execution. As a Senior Associate in Equity Index Client Operations (EICO), you will be a key partner to Solactive’s global institutional clients, owning their experience across onboarding, daily operations, and complex index-related requests. You’ll combine client relationship management, analytical problem-solving, and technological innovation to solve challenges, improve processes, and deliver a seamless client experience. You’ll help shape how Solactive delivers value by improving processes, automating routine work, and ensuring precise, proactive client interactions.

Your Tasks

Own client relationships end-to-end, serving as the primary contact for asset managers, investment banks, hedge funds, and trading desks across onboarding, daily file delivery, corporate action announcements, methodology queries, and issue resolution.
Translate index methodologies and complex corporate action treatments into clear explanations for clients and internal stakeholders.
Lead client onboarding and technology initiatives, coordinating configuration, testing, implementation, and follow-up.
Communicate proactively with clients on progress, service updates, and product changes.
Identify client pain points and propose concrete improvements in process, automation, or service.
Champion the client perspective internally to improve platforms, communications, and service.
Document and share knowledge to strengthen processes, team collaboration, and client support.

Your Profile

Degree in Finance, Economics, Business, Mathematics, or a related field, or equivalent professional experience.
4+ years in client-facing roles within financial services, fintech, market data, or comparable B2B environments. Customer success, client operations, or implementation backgrounds are highly relevant.
Strong analytical aptitude: comfortable with data, logic, and structured problem-solving.
Exceptional organizational skills with the ability to manage multiple priorities while maintaining accuracy, responsiveness, and attention to detail.
Proactive and solutions-oriented: you anticipate needs, identify obstacles, and keep initiatives moving.
Excellent written and verbal communication skills. You explain complex concepts clearly to technical and non-technical audiences and seek to understand why a question is being asked.
Demonstrated ownership: you take responsibility for relationships, requests, or projects from initiation through completion and coordinate across teams to drive resolution.
Comfortable with digital platforms, data products, and technology teams. Advanced Excel required; familiarity with automation tools, APIs, or AI-supported workflows is a plus. Coding is not required, but enthusiasm for learning and leveraging technology is essential.
Experience in financial services, capital markets, ETFs, or indices is an advantage; curiosity and a genuine interest in financial data and markets are essential.
Collaborative and internationally minded. You thrive in a team environment where knowledge is shared, feedback is constructive, and everyone contributes to improving how we work.

Our Offer

Competitive compensation: Enjoy a competitive salary package that reflects your experience, skills, and contribution to the team.
Global client exposure: Build relationships with leading financial institutions and investment professionals worldwide.
Meaningful ownership: Take responsibility for important client relationships and initiatives, with the opportunity to influence how we deliver services.
Broad business experience: Gain exposure to financial markets, index products, data delivery, technology, and client relationship management.
Professional growth: Develop a career at the intersection of finance, technology, and client success.
Learning and development: Access training on index methodology, corporate actions, Solactive tools, automation, and AI-supported workflows.
International collaboration: Join a global team of approximately 50 nationalities with opportunities to collaborate across Solactive's offices.
Modern working environment: Flat hierarchy, flexible hours, hybrid work model, healthcare coverage, modern Toronto office, and regular networking and social events.

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More about this job

Responsibilities

Manage end-to-end client relationships for institutional accounts, including onboarding, daily operations, and complex index-related inquiries. Lead technology initiatives and process improvements to enhance service delivery and automate routine tasks.

Requirements

Requires a degree in Finance, Economics, Business, or Mathematics and 4+ years of experience in client-facing financial services roles. Candidates must possess strong analytical skills, proficiency in Excel, and the ability to communicate complex concepts to diverse audiences.

Skills

Analytical problem-solving
Financial services
Index methodology
Corporate actions
Data analysis
Process automation
Project management
Communication
Excel
Market data
Asset management
Investment banking
Stakeholder management
Technical implementation

Benefits

Competitive salary
Healthcare coverage
Flexible hours
Hybrid work model
Professional development
Networking and social events

Visa sponsorship

Not detected in the job text

Keywords

Equity Index
Client Operations
Asset Managers
Investment Banks
Hedge Funds
Trading Desks
ETFs
Structured Products
Market Data
Fintech
Automation
APIs
AI-supported workflows
Capital Markets
Data Delivery
Client Success
Process Improvement
Relationship Management
Financial Analysis
Index Providers

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